Intelligent Cloud Services Status

All Systems Operational

IICS NA West 1 Services Operational

Advanced Serverless Operational

Advanced Data Integration Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

CLAIRE GPT Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS NA East 2 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

IICS US East 4 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS US West 3 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS US West 5 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Profiling Operational

INFACore Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS US East 6 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS Canada Central 1 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog - Canada Operational

Cloud Data Integration Operational

Cloud Data Marketplace - Canada Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center - Canada Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

CLAIRE GPT Operational

Cloud Data Access Management Operational

IICS for FedRAMP Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Platform Services Operational

IICS EM West 1 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog – EMEA Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Marketplace – EMEA Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

File Ingestion and Replication Operational

Database Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center – EMEA Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

Cloud Data Access Management Operational

IICS UK Services Operational

Advanced Serverless Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog – UK Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Marketplace – UK Operational

Cloud Data Quality Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center – UK Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

IICS US West 3 Azure Services Operational

Advanced Data Integration Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

IICS EM Central 1 Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Advanced Serverless Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

IICS US West 1 Azure Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

IICS AP SouthEast 1 Services Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog – Asia Pacific Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Marketplace – Asia Pacific Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center – Asia Pacific Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

Cloud Data Access Management Operational

IICS AP NorthEast 1 Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

API Center Operational

Cloud Data Access Management Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

IICS AP East 2 Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

API Center Operational

Cloud Data Access Management Operational

IICS Australia Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

Platform Services Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

API Center Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

IICS US West 1 GCP Services Operational

Advanced Data Integration Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Quality Operational

Cloud Data Access Management Operational

API Center Operational

Data Governance Catalog & Quality Cloud Operational

Cloud Data Quality Radar Operational

Rule Specification Operational

Cloud Data Governance and Catalog - USA Operational

Metadata Command Center - USA Operational

Cloud Data Marketplace - USA Operational

Cloud Data Access Management Operational

Informatica Axon Cloud Services Operational

Informatica Axon Cloud Operational

CDGC Canada CACENTRAL1 Operational

Cloud Data Governance and Catalog - Canada Operational

Metadata Command Center - Canada Operational

Cloud Data Marketplace - Canada Operational

Cloud Data Access Management Operational

IICS Sandbox (PRE-RELEASE) Operational

Cloud Data Validation Operational

API Center Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Application Integration Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Platform Services Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud API Manager Operational

B2B Gateway Operational

Private Pod 1 Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Private Pod 2 Operational

Platform Services Operational

Cloud Data Integration Operational

Mass Ingestion Files Operational

IICS AP NorthEast 2 Services Operational

Advanced Serverless Operational

API Center Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Cloud Profiling Operational

Cloud Data Quality Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Platform Services Operational

Operational Insights Operational

Cloud Data Governance and Catalog - APNE 2 Operational

Cloud Data Marketplace – APNE 2 Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

B2B Gateway Operational

Cloud Data Access Management Operational

IICS EM SouthEast 1 Azure Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

Platform Services Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

IICS EM West 2 GCP Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Integration Hub Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

Platform Services Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Metadata Command Center Operational

Cloud Data Access Management Operational

API Center Operational

IICS Canada Central 1 Azure Services Operational

Advanced Data Integration Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Access Management Operational

Informatica DaaS Services Operational

Cloud Address Verification — EMEA Operational

Cloud Email Verification — EMEA Operational

Cloud Address Verification — USA Operational

Cloud Email Verification – USA Operational

Cloud Phone Verification – EMEA Operational

Cloud Phone Verification – USA Operational

Cloud Address Verification Batch Jobs – EMEA Operational

DaaS oAuth2 service - USA Operational

DaaS oAuth2 service - EMEA Operational

DaaS SFTP Server Operational

IICS US East 1 OCI Services Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

Informatica Network Operational

Informatica Support Portal Operational

IICS ME Central 2 GCP Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Hosted Agent Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Database Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Access Management Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

July 2025 Major release for IICS US West 3 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

Update - Update: The upgrade window is extended by 30 minutes for this release to complete additional validation. During the 3.5-hour window, jobs and services continue to run, but some parts of the UI are unavailable.
Jul 16, 2025 - 14:43 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 19th 2025 7:30 PM - 11:00 PM PDT

Update: The upgrade window is extended by 30 minutes for this release to complete additional validation. During the 3.5-hour window, jobs and services continue to run, but some parts of the UI are unavailable.

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Jul 12, 2025 - 08:31 PDT

July 2025 Major release for IICS US East 4 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS AP East 2 Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 19th 2025 7:30 PM - 11:00 PM PDT

Update: The upgrade window is extended by 30 minutes for this release to complete additional validation. During the 3.5-hour window, jobs and services continue to run, but some parts of the UI are unavailable.

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Jul 12, 2025 - 08:38 PDT

July 2025 Major release for IICS Australia Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS AP NorthEast 2 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS US West 3 Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS EM Central 1 Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 19th 2025 7:30 PM - 11:00 PM PDT

Update: The upgrade window is extended by 30 minutes for this release to complete additional validation. During the 3.5-hour window, jobs and services continue to run, but some parts of the UI are unavailable.

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Jul 12, 2025 - 08:48 PDT

July 2025 Major release for IICS EM West 1 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

Upcoming maintenance on Informatica Cloud Data Quality to resolve an issue with the Exception task when configured with Advanced rules. Jul `20`, `2025` `22:30` - Jul `21`, `2025` `00:30` PDT

Informatica Cloud Operations will apply a patch on all the PODs with 2025.07.M to resolve an issue with the Exception task. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Required: None.

REFIDCST-2741

Posted on Jul 17, 2025 - 21:22 PDT

Change in Cloud Data Validation IP addresses for IICS AP SouthEast 1, IICS US West 5, IICS US East 6 Services Jul `21`, `2025` `22:30`-`22:40` PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2661

Posted on Jun 12, 2025 - 15:18 PDT

Change in Cloud Data Validation IP addresses for IICS EM West 1, IICS AP NorthEast 2, IICS US West 3 and IICS US East 4 Jul `21`, `2025` `22:30`-`22:40` PDT

REFIDCST2660

Posted on Jun 12, 2025 - 15:15 PDT

July 2025 Major release for Private Pod 2 Jul `26`, `2025` `19:00`-`22:00` PDT

Update - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 26th 2025 7:00 PM - 10:00 PM PST

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 23 at 8:30 PM to 1:00 AM July 24 PDT, and on July 24, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Jul 18, 2025 - 12:52 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 26th 2025 7:00 PM - 10:00 PM PST

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 23 at 8:30 PM to 1:00 AM July 24 PDT, and on July 24, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Jul 18, 2025 - 12:45 PDT

July 2025 Major release for IICS AP SouthEast 1 Services Jul `26`, `2025` `19:00`-`22:00` PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 26th 2025 7:00 PM - 10:00 PM PST

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 23 at 8:30 PM to 1:00 AM July 24 PDT, and on July 24, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Posted on Jul 18, 2025 - 12:47 PDT

July 2025 Major release for IICS AP NorthEast 1 Azure Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS US West 5 Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS US East 6 Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for Private Pod 1 Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS ME Central 2 GCP Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS US West 1 GCP Services Jul `26`, `2025` `19:00`-`22:00` PDT

Past Incidents

Jul 18, 2025

Upcoming Maintenance on IICS Canada Central 1 Azure Services, IICS US West 1 Azure Services,IICS EM SouthEast 1 Azure Services and IICS EM West 2 GCP Services for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Jul 18, 10:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 08:30 PDT

Scheduled - Informatica Cloud Operations will be deploying a patch on Azure Canada Central 1, Azure US West 1, Azure EMSE 1, GCP EMW 2 PODs for Cloud Application Integration.

This patch addresses a reported issue where the designer Palette in the classic view appeared distorted.

This is a Zero downtime activity, ensuring no impact on the process designer or any executing processes.
All services will operate normally during this time.

Action Required: None.

REFIDCST2743

Jul 18, 07:29 PDT

Scheduled maintenance for CLAIRE GPT services - July EBF

Completed - The scheduled maintenance has been completed.
Jul 18, 05:06 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 01:30 PDT

Scheduled - Informatica Cloud Operations will be perform July EBF maintenance activity where they will be apply several usability, performance and stability fixes to CLAIRE GPT backend services.
This will be a zero downtime deployment and there is no impact to the application during this period.
Additionally, there will be fixes for the IDMC Data Gateway service on applicable Runtime environments.
Post maintenance, new version of this service will automatically start on these Runtime environments.
Note: This maintainance is only applicable for PODs that are already upgraded to IDMC 2025 July release. For the rest, the July release is will come bundled with these fixes.

Action Needed: None.

REFIDCST2729

Jul 16, 11:21 PDT

Upcoming maintenance on July upgraded PODs for mapping failures which connect to certain connectors such as Redshift, Snowflake, and Azure

Completed - The scheduled maintenance has been completed.
Jul 18, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 03:00 PDT

Scheduled - Informatica will deploy a patch which resolves mapping performance issues and failures which occur in combination of certain connectors, such as: Redshift, Snowflake, and Azure. This is a zero downtime activity and jobs and services will continue running during maintenance.

Action needed: None.

REFIDCST-2740

Jul 18, 02:50 PDT

Upcoming maintenance on July upgraded PODs for a CDI mapping failure related to a blackout file.

Completed - The scheduled maintenance has been completed.
Jul 18, 00:50 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:50 PDT

Scheduled - Informatica will deploy a patch on Cloud Data Integration which resolves failures when a blackout file is present on the agent machine. This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Attention: A new version of Data Integration service will be started. Tasks affected by this issue will receive a fresh metadata fetch after deployment.
Jul 17, 22:49 PDT

Upcoming maintenance on July upgraded PODs for a failure to start an elastic cluster

Completed - The scheduled maintenance has been completed.
Jul 18, 00:46 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:45 PDT

Scheduled - nformatica will deploy a patch which resolves failures to start an elastic cluster with error "The execution failed because the cluster was not able to start for agentGroupId."

This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Attention: A new version of the Elastic Server will be started.

REFIDCST2734

Jul 17, 22:41 PDT

Upcoming maintenance on July upgraded PODs for CAI Secure Agent processes with Data Access Service connectors stuck in Running State

Completed - The scheduled maintenance has been completed.
Jul 18, 00:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:46 PDT

Scheduled - Informatica will deploy a patch on Application Integration Process Engine to resolve an issue with Secure Agent processes involving Data Access Service (DAS) connector getting stuck in Running state. This is a zero downtime activity and jobs and services will continue running during maintenance.

Attention: The process server will get in Restart Required state. If you have not already restarted your process server after the July upgrade, the automatic restart will trigger on Sunday, July 20. Otherwise, a new 7-day period will begin after this maintenance.

REFIDCST2738

Jul 17, 22:31 PDT

Jul 17, 2025

CDGC Jobs are hanging/stuck in starting state on EM Central 1 Azure Services

Resolved - This incident has been resolved.
Jul 17, 13:29 PDT

Update - We are continuing to monitor for any further issues.
Jul 16, 17:38 PDT

Update - We are continuing to monitor for any further issues.
Jul 16, 17:36 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 12:06 PDT

Investigating - CDGC Jobs are currently hanging/stuck in starting state on EM Central 1 Azure Services. The team is investigating and working to restore normal platform performance.
We will post updates on the status page

REFIDCST2731

Jul 16, 10:43 PDT

Upcoming maintenance on July upgraded PODs for a mapping failure with an Ariba V2 connection

Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 04:00 PDT

Scheduled - Informatica will deploy a patch which resolves failures with mappings using an Ariba V2 connection failing with "[object Object]Internal Error Occurred. Contact Support : [org.apache.commons.io.output.UnsynchronizedByteArrayOutputStream.builder()Lorg/apache/commons/io/output/UnsynchronizedByteArrayOutputStream$Builder;]".

This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Attention: A new version of Data Integration service will be started.

REFIDCST-2733

Jul 17, 03:44 PDT

Upcoming Maintenance on US West 5 POD for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Jul 17, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 03:00 PDT

Scheduled - Informatica Cloud Operations will be deploying a patch on US West 5 POD to address the "Taskflow loading issue in the designer when their are huge number of assets"
This is a Zero Downtime activity and has no impact on Taskflow designer or any ongoing executions.

All services will continue to operate normally.

Action Required: None

REFID CST-2736

Jul 17, 02:58 PDT

Upcoming maintenance on MDM SaaS

Completed - The scheduled maintenance has been completed.
Jul 17, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:30 PDT

Scheduled - An Emergency Bug Fix (EBF) will be deployed on July Release :

-UI screen alignment for custom branding not working in Reference 360
-"Saved Searches and Templates" page isn't localized correctly
-Records are not getting matched with Russia specific population.
-Related records is taking time to load ~42 sec. to 50 sec.
-Existing Application Integration based enrichment not working and also not able to edit
-Required match fields are not visible in explain ability for "GeoCode"
-Production unable to open records intermittently with message 'This is taking longer than expected'
Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST2730

Jul 16, 11:01 PDT

Service degradation on IICS US West 1 GCP pod

Resolved - This incident has been resolved.
Jul 17, 01:10 PDT

Update - The services are now up and running fine and job executed post 10PM PDT should be successful.
Jul 16, 22:05 PDT

Update - We are continuing to monitor for any further issues.
Jul 16, 21:57 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 21:56 PDT

Investigating - We noticed service degradation on IICS US West 1 GCP POD for all services, which could result in UI inaccessibility and runtime impact during Job execution between 7/16/2025 9:00 PM PDT - 9:19 PM PDT. The services are now up and running fine, we are investigating the issue on priority and we shall keep the status page updated.
Jul 16, 21:55 PDT

Jul 16, 2025

Intermittent job failures with CDGC US AZURE

Resolved - This incident has been resolved.
Jul 16, 17:07 PDT

Investigating - We are aware of an ongoing issue with CDGC customers in US AZURE pod where user jobs are hung or are marked as failed.

The Informatica cloud operations team is investigating this issue along with our Infrastructure operations team to address this problem at the earliest.

We will share in update in 30 minutes.

REFIDCST2732

Jul 16, 16:42 PDT

Upcoming maintenance on July upgraded PODs for an issue generated for Databricks sources and targets

Completed - The scheduled maintenance has been completed.
Jul 16, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 15:00 PDT

Scheduled - Informatica will deploy a patch which resolves a SQL exception error causing mappings to fail when configured to push down SQL for a Databricks connection. This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Attention: A new version of Data Integration service will be started.

REFIDCST2728

Jul 16, 13:52 PDT

Upcoming Maintenance with Downtime for Informatica DaaS services

Completed - The scheduled maintenance has been completed.
Jul 16, 13:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:00 PDT

Scheduled - Informatica will perform maintenance on Wednesday July 16th to replace and patch the network infrastructure used by DaaS services in Europe, including Address, Phone, and Email verification, to improve service stability. US services remain available. The window will begin at 04:00 PM ET and will last for 15 minutes, ending at 4:15 PM ET.

Attention: Customers should expect a brief period of downtime, including job and API failures, as well as minor latency throughout the maintenance period.

REFIDCST2693

Jul 1, 10:20 PDT

Upcoming maintenance on July upgraded PODs for an issue generated for Databricks sources and targets

Completed - The scheduled maintenance has been completed.
Jul 16, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:30 PDT

REFID CST-2726

Jul 16, 07:13 PDT

CDGC Jobs are hanging/stuck in starting state on EM Central 1 Azure Services

Resolved - This incident has been resolved.
Jul 16, 08:06 PDT

Monitoring - Service has been restored and jobs should be running as normal again.
we continue to monitor the services.
Jul 16, 03:08 PDT

REFID CST-2720

Jul 16, 02:27 PDT

Upcoming maintenance on July upgraded PODs to resolve an issue increasing the process count within the Elastic runtime environment

Completed - The scheduled maintenance has been completed.
Jul 16, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 23:30 PDT

Scheduled - Informatica is deploying a patch which resolves issues increasing the process count within the Elastic runtime environment for Advanced Data Integration. This is a zero downtime deployment. Jobs and services will continue to run during maintenance.

Attention: This will deploy a new version of the Data Integration Service.

REFIDCST-2724

Jul 15, 23:25 PDT

Jul 15, 2025

Upcoming maintenance on July upgraded pods for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Jul 15, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 13:00 PDT

Scheduled - Cloud Operations will deploy a patch to the July Upgraded PODs on CAI applntegration applications. This is a zero downtime deployment which will not impact running jobs or services.

Action needed: None.

REFIDCST2723

Jul 15, 12:16 PDT

Upcoming Maintenance for Cloud Application Integration on IICS NA West 1 Services, IICS NA East 2 Services and

Completed - The scheduled maintenance has been completed.
Jul 15, 11:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 PDT

Scheduled - Cloud Operations will deploy a patch to the July Upgraded PODs on CAI app lntegration applications. This is a zero downtime deployment which will not impact running jobs or services.

Action needed: None.

REFIDCST2722

Jul 15, 09:58 PDT

Upcoming maintenance on FedRAMP POD to resolve an issue with failing Taskflows

Completed - The scheduled maintenance has been completed.
Jul 15, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 PDT

Scheduled - Informatica is deploying a patch to resolve Taskflows failing or suspended with subLanguageExecutionFault error when using function "util:getOrganizationName"

"errorMessage" : "{"reason":"com.activevos.rt.socrates.util.AeSocratesUtils.getResponseWithHystrix}"

This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Action needed: None.

REFIDCST-2721

Jul 15, 08:19 PDT

CDGC Jobs are hanging/stuck in starting state on EM Central 1 Azure Services

Resolved - This incident has been resolved.
Jul 15, 09:10 PDT

Monitoring - Service has been restored and jobs should be running as normal again.
we continue to monitor the services.
Jul 15, 07:08 PDT

REFIDCST-2720

Jul 15, 06:55 PDT

Upcoming maintenance on July upgraded PODs to resolve an issue with failing Taskflows

Completed - The scheduled maintenance has been completed.
Jul 15, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 23:30 PDT

REFIDCST2719

Jul 14, 23:14 PDT

Jul 14, 2025

Change in Cloud Data Validation IP addresses for IICS Canada Central 1, IICS UK, IICS NA West 1 and IICS NA East 2

Completed - The scheduled maintenance has been completed.
Jul 14, 22:41 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:30 PDT

Scheduled - As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2659

Jun 12, 15:13 PDT

Upcoming maintenance on July upgraded PODs to resolve an issue with failing Taskflows

Completed - The scheduled maintenance has been completed.
Jul 14, 17:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 17:25 PDT

Intermittent issue on Cloud Data Integration Taskflow for NA West 1 and NA East 2 PODs

Resolved - This incident has been resolved.
Jul 14, 17:29 PDT

Monitoring - We have implemented a solution for this issue. Taskflows executions via UI, Schedulers and API triggers are operating normally since 10:40 AM PT.

All other services are operating normally and we continue to monitor the services.
Jul 14, 10:55 PDT

Update - We have taken steps to minimize the occurrence of the issue. We are continuing to investigate the underlying cause and resolution with highest priority. We will keep the status page updated.

Next Update: 11.00 AM PST
Jul 14, 09:37 PDT

Investigating - We are encountering intermittent issues while invoking Taskflows on NA West 1 and NA East 2.
These issues may result in delays or failures in scheduled Taskflow executions and API calls.

We actively investigating the root cause and resolution with the highest priority.

We will keep the status page updated.

REFIDCTP375207

Jul 14, 07:48 PDT

Upcoming maintenance on July upgraded PODs for an issue initializing a Data Integration mapping using variables

Completed - The scheduled maintenance has been completed.
Jul 14, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 15:00 PDT

Scheduled - Informatica will deploy a patch which resolves SQL Compilation errors when initializing a mapping task using variables, such as $lastruntime. This also resolves issues using variables to override values for source or target database connections. This is a zero-downtime deployment for most services allowing jobs and services to continue to run during maintenance.

For DB/APP Ingestion and Replication, any running initial load jobs will fail and need to be retriggered after the maintenance completes.

Attention: A new version of Data Ingestion service and new version of the Data Integration service will be started.

Data Ingestion - Initial Loads Postpone until after the maintenance completes. Incremental loads are not impacted.

REFIDCST2717

Jul 14, 10:44 PDT

Upcoming Maintenance patch on IICS Sandbox (PRE-RELEASE) POD for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Jul 14, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:30 PDT

Scheduled - We are applying a maintenance patch on IICS Sandbox (PRE-RELEASE) for Cloud Application Integration.

This is a zero downtime update and there will be no impact on the running process and does not require any action.

REFIDCST-2716

Jul 14, 01:29 PDT

Upcoming maintenance on July upgraded PODs for an issue initializing a Data Integration mapping

Completed - The scheduled maintenance has been completed.
Jul 14, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 00:00 PDT

Scheduled - Informatica will be deploying a patch which resolves an issue starting a mapping task when a partition is used with Parameterized Connection. This is a zero-downtime deployment. Jobs and services will continue to run during maintenance.

Attention: Tasks affected by this issue will have a fresh metadata fetch, after deployment of the patch.

REFIDCST-2715

Jul 13, 23:57 PDT

Upcoming maintenance pre-release environment for SQL Compilation error on Data Integration

Completed - The scheduled maintenance has been completed.
Jul 14, 00:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:30 PDT

Scheduled - Informatica will deploy a patch which resolves a SQL Compilation error when starting Data Integration mappings with nested parameters.

For most services, there will be no impact to running jobs and this deployment will be zero downtime. For Ingestion and Replication, running jobs will fail and need to be retriggered after the maintenance completes.

Attention: A new version of Data Ingestion service and new version of the Data Integration service will be started.

Informatica recommends postponing Data Ingestion Initial Loads until after the maintenance completes. Incremental loads are not impacted.

REFIDCST-2713

Jul 13, 22:18 PDT

Jul 13, 2025

July 2025 Major release for IICS NA West 1 Services

Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT

Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:30 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 13th 2025 9:30 AM - 12:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Jul 4, 12:11 PDT

July 2025 Major release for IICS NA East 2 Services

Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT

Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:31 PDT

July 2025 Major release for IICS EM SouthEast 1 Azure Services

Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT

Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:33 PDT

July 2025 Major release for IICS EM West 2 GCP Services

Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT

Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:35 PDT

July 2025 Major release for IICS for FedRAMP

Completed - The scheduled maintenance has been completed.
Jul 13, 12:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:30 PDT

July 2025 Major release for IICS Canada Central 1 Azure Services

Completed - The scheduled maintenance has been completed.
Jul 13, 10:39 PDT

Update - July release maintenance for IICS Canada Central 1 Azure Services is completed and all services are operating normally. We are completing our validations and will provide updates as necessary
Jul 13, 10:08 PDT

Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 10:01 PDT

Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 09:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:32 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:
July 13th 2025 6:30 AM - 9:30 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:
Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:
Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:
Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Jul 4, 11:23 PDT

July 2025 Major release for IICS UK Services

Completed - The scheduled maintenance has been completed.
Jul 13, 10:38 PDT

Update - July release maintenance for AWS UK is completed and all services are operating normally. We are completing our validations and will provide updates as necessary
Jul 13, 09:55 PDT

Update - "Issue with SQL ELT Mappings and Advanced DI mappings is resolved and these mappings are running normally starting 9:32 AM PT. Maintenance is still ongoing and we will provide updates as necessary."
Jul 13, 09:35 PDT

Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 09:31 PDT

Update - We identified an issue with SQL ELT and Advanced DI mappings during the July Release maintenance and the such mappings may fail. We are investigating the issue and will provide updates as we make progress.

Upgrade for other services are proceeding normally.
Jul 13, 08:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:30 PDT

July 2025 Major release for IICS Canada Central 1 Services

Completed - The scheduled maintenance has been completed.
Jul 13, 09:36 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:33 PDT

July 2025 Major release for IICS US East 1 OCI Services

Completed - The scheduled maintenance has been completed.
Jul 13, 09:34 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:34 PDT

July 2025 Major release for IICS US West 1 Azure Services

Completed - The scheduled maintenance has been completed.
Jul 13, 09:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:31 PDT

Jul 12, 2025

No incidents reported.

Jul 11, 2025

Upcoming maintenance pre-release environment to resolve issue with the creation SAML users upon logon

Completed - The scheduled maintenance has been completed.
Jul 11, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 21:30 PDT

Scheduled - Informatica will deploy a patch which resolves a scenario where duplicate SAML users are created upon logon for users configured for Single Sign-on. This is a zero downtime maintenance with no impact to running jobs or services.

Action needed: None.

REFIDCST2714

Jul 11, 21:27 PDT

Application Integration maintenance on Pre-release POD on July 11 at 3:30 a.m. Pacific time

Resolved - Maintenance took place on the Pre-release POD on July 11th from 3:30 a.m. until 5:30 a.m. Pacific Time.

Informatica applied a patch on Application Integration addressing an issue where the BPEL CAI Process fails with error: “The value is not set for the parameter number.” As a result of the deployment, you will see that the status of the Process Server service shows up as: Restart Required.

Action needed: Restart the process server, if you are pursuing a fix for this issue.
Jul 11, 03:30 PDT

Jul 10, 2025

Intermittent Process Failure on EM West 2 GCP for Cloud Application Integration

Resolved - This incident has been resolved.
Jul 10, 16:00 PDT

Monitoring - The issue was resolved around 9:54 PST, and service is currently operating normally. We're actively monitoring the services to ensure continued smooth operation.
Jul 10, 09:54 PDT

Investigating - We are currently investigating intermittent process failures in the EM West 2 GCP affecting Cloud Application Integration.

The following behaviors are observed :

Execution failures involving XQuery errors.
Problems with Designer loading and accessibility.

Our internal teams are actively working to identify the root cause and restore normal service operations at the earliest.
We will keep the status page updated. We are committed to resolving this issue promptly and ensuring stability of the affected services.

Next update by 10.30 AM PT.
Jul 10, 09:41 PDT

Master key check failed in FedRAMP pod

Resolved - This incident has been resolved.
Jul 10, 14:12 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 09:21 PDT

Update - We have implemented a fix for this issue and connections are operating normally starting 9:15am PT

All other services are operating normally.

We continue to monitor the services.
Jul 10, 09:19 PDT

Update - We are continuing to investigate this issue.
Jul 10, 08:41 PDT

Investigating - Some Connections failing with “MasterKMSException: KMS Provider Master key check failed” in FedRAMP pod

We have identified an issue where Snowflake and some other connections are failing with “MasterKMSException: KMS Provider Master key check failed”. We are investigating the issue and will keep status page updated.

Next update by: 9:30 AM PT

REFIDCTP-374612

Jul 10, 08:39 PDT

Jul 9, 2025

Mappings with SQL transformation calling Snowflake stored procedure may fail after Snowflake Bundle release

Resolved - Mappings with SQL transformations that call Snowflake stored procedures are now working as expected following the fix applied by Informatica to the Snowflake connector on July 7, 2025. This update accommodates recent Snowflake changes related to stored procedure metadata.

Additionally, Snowflake has rolled back the recent change (BCR-1944) from the 2025_03 bundles, which affected commands retrieving metadata about functions and procedures. Snowflake communicated this behavior change directly to their customers.

For more information, please refer to the Snowflake change log:
https://docs.snowflake.com/en/release-notes/bcr-bundles/2025_03_bundle#label-behavior-change-bundle-2025-03-status
Jul 9, 16:41 PDT

Update - Informatica will deploy a patch to the Data Integration service which resolves an issue initializing a mapping with a SQL Transformation utilizing a Snowflake stored procedure. This is a zero downtime deployment which will not impact running jobs or services. the activity is planned from 3.30 AM PDT to 6.30 AM PDT.
Attention: A new Data Integration service will be initialized. Tasks affected by this issue will have a fresh metadata fetch, after deployment of the patch.
Jul 7, 02:41 PDT

Update - Informatica is working closely with Snowflake on the set of assets impacted by the bundle release. We will keep the status page updated on the progress.

Workaround:
1. Users can disable the 2025_03 bundle by running the following command to restore the previously working behavior -
SELECT SYSTEM$DISABLE_BEHAVIOR_CHANGE_BUNDLE('2025_03');

2. If there are any concerns with disabling the 2025_03 bundle, you can also reach out to Snowflake support. Snowflake can selectively disable the change bcr-1944 from the 2025_03 bundle which is causing this issue.

More details of this issue are available here: https://knowledge.informatica.com/s/article/Tasks-using-SQL-transformation-calling-Snowflake-Stored-Procedure-are-failing-in-Cloud-Data-Integration
Jul 3, 13:23 PDT

Update - Informatica is working closely with Snowflake on the set of assets impacted by the bundle release. We continue to track this for a solution and will keep the status page updated on the progress.
Jul 1, 05:14 PDT

Investigating - We have identified an issue after Snowflake bundle (2025_03) release where Mappings with SQL transformation calling Snowflake stored procedures may fail with error like: "java.lang.ArrayIndexOutOfBoundsException" or "Partition Driver level [Name of SQL Transformation]: CT failed in init()"

More details on the change are available here: https://docs.snowflake.com/en/release-notes/bcr-bundles/2025_03/bcr-1944

Mappings without Snowflake related SQL transformation are not impacted by this change.

Users can resolve this issue by disabling this bundle by running the following command on Snowflake:
SELECT SYSTEM$DISABLE_BEHAVIOR_CHANGE_BUNDLE('2025_03');{}

Informatica is working with Snowflake on a resolution for this issue.

More details of this issue are available here: https://knowledge.informatica.com/s/article/Tasks-using-SQL-transformation-calling-Snowflake-Stored-Procedure-are-failing-in-Cloud-Data-Integration?language=en_US
Jun 30, 10:02 PDT

Jul 8, 2025

Certificate renewal for Data Quality and Profiling services on IICS NA East 2 Services,IICS US West 3 Services,IICS Canada Central 1 Services,IICS US West 5 Services and IICS US East 6 Services

Completed - The scheduled maintenance has been completed.
Jul 8, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 02:30 PDT

Scheduled - Informatica will be renewing security certificates used by Data Quality and Cloud Profiling services. Services will remain operational during maintenance, however there may be a brief network interruption during the certificate update activity.

REFIDCST2664

Jun 17, 11:19 PDT

Infrastructure maintenance on IICS US East 6 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:19 PDT

Scheduled - We are performing Infrastructure maintenance on IICS US East 6 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:37 PDT

Infrastructure maintenance on IICS US West 5 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 01:18 PDT

Scheduled - We are performing Infrastructure maintenance on IICS US West 5 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:36 PDT

Infrastructure maintenance on IICS US East 4 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 01:16 PDT

Scheduled - We are performing Infrastructure maintenance on IICS US East 4 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:34 PDT

Infrastructure maintenance on IICS US West 3 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:15 PDT

Scheduled - We are performing Infrastructure maintenance on IICS US West 3 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:33 PDT

Infrastructure maintenance on IICS EM West 1 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:13 PDT

Scheduled - We are performing Infrastructure maintenance on IICS EM West 1 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:31 PDT

Infrastructure maintenance on IICS AP NorthEast 2 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:11 PDT

Scheduled - We are performing Infrastructure maintenance on IICS AP NorthEast 2 Services This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:29 PDT

Infrastructure maintenance on IICS NA West 1 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:09 PDT

Scheduled - We are performing Infrastructure maintenance on IICS NA West 1 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:28 PDT

Infrastructure maintenance on IICS NA East 2 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 01:08 PDT

Scheduled - We are performing Infrastructure maintenance on IICS NA East 2 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:26 PDT

Infrastructure maintenance on IICS AP SouthEast 1 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:06 PDT

Scheduled - We are performing Infrastructure maintenance on IICS AP SouthEast 1 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:23 PDT

Infrastructure maintenance on Private Pod 1 for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:04 PDT

Scheduled - We are performing Infrastructure maintenance on Private Pod 1 . This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:21 PDT

Infrastructure maintenance on IICS Canada Central 1 Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:02 PDT

Scheduled - We are performing Infrastructure maintenance on IICS Canada Central 1 Services . This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:18 PDT

Infrastructure maintenance on IICS UK Services for Cloud Application Integration

Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 00:57 PDT

Scheduled - We are performing Infrastructure maintenance on IICS UK Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706

Jul 7, 14:16 PDT

Jul 7, 2025

Upcoming maintenance on MDM SaaS

Completed - The scheduled maintenance has been completed.
Jul 7, 04:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 01:45 PDT

Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Load step is failing in Ingress Job due to Incorrect Lineage IncorrectLineageException: BES.00064.1 path
-Enhance logging to report Xref details when TransactionTimeoutException occurs during Load phase

Note that it is a zero-downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST-2701

Jul 7, 01:44 PDT

Upcoming maintenance to renew public security certificates on all AWS PODs for the Cloud Platform services

Completed - The scheduled maintenance has been completed.
Jul 7, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:00 PDT

Scheduled - Informatica will be renewing public security certificates for the Cloud Platform services and package manager across all AWS PODs. Platform services handle core IDMC operations such as license and identity management, scheduling, certain Secure Agent communication, and the Administrator UI. The package manager is used for patching, upgrades, and new Secure Agent installations.

This is zero downtime activity. Jobs and services will continue to run during maintenance.

Action needed: None.

REFIDCST2694

Jul 1, 16:46 PDT

Jul 6, 2025

Jul 5, 2025

No incidents reported.

Jul 4, 2025

Upcoming maintenance on July upgraded PODs for DB Ingestion task failure on pre-release

Completed - The scheduled maintenance has been completed.
Jul 4, 01:40 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 4, 01:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:31 PDT

Scheduled - Informatica is deploying a patch which resolves an issue with Database Ingestion job with

Oracle -> MSSQL failure with Primary key violation error. As this fix will be pushed to DBMI agent on Secure Agent machine, Database Ingestion service will be restarted. Running jobs will momentarily go to HOLD status and resume automatically as Database Ingestion service becomes available post completion of the maintenance.

Action needed: None.

REFIDCST-2692

Jul 3, 22:02 PDT

Upcoming maintenance on MDM SaaS

Completed - The scheduled maintenance has been completed.
Jul 4, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:30 PDT

Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Load step is failing in Ingress Job due to Incorrect Lineage IncorrectLineageException: BES.00064.1 path
-Enhance logging to report Xref details when TransactionTimeoutException occurs during Load phase

Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFID CST-2697

Jul 3, 06:41 PDT

All Systems Operational

Scheduled Maintenance

July 2025 Major release for IICS US West 3 Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

July 2025 Major release for IICS US East 4 Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

July 2025 Major release for IICS AP East 2 Azure Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

July 2025 Major release for IICS Australia Azure Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

July 2025 Major release for IICS AP NorthEast 2 Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

July 2025 Major release for IICS US West 3 Azure Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

July 2025 Major release for IICS EM Central 1 Azure Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

July 2025 Major release for IICS EM West 1 Services - Updated Duration Jul 19, 2025 19:30-23:00 PDT

Upcoming maintenance on Informatica Cloud Data Quality to resolve an issue with the Exception task when configured with Advanced rules. Jul 20, 2025 22:30 - Jul 21, 2025 00:30 PDT

Change in Cloud Data Validation IP addresses for IICS AP SouthEast 1, IICS US West 5, IICS US East 6 Services Jul 21, 2025 22:30-22:40 PDT

Change in Cloud Data Validation IP addresses for IICS EM West 1, IICS AP NorthEast 2, IICS US West 3 and IICS US East 4 Jul 21, 2025 22:30-22:40 PDT

July 2025 Major release for Private Pod 2 Jul 26, 2025 19:00-22:00 PDT

July 2025 Major release for IICS AP SouthEast 1 Services Jul 26, 2025 19:00-22:00 PDT

July 2025 Major release for IICS AP NorthEast 1 Azure Services Jul 26, 2025 19:00-22:00 PDT

July 2025 Major release for IICS US West 5 Services Jul 26, 2025 19:00-22:00 PDT

July 2025 Major release for IICS US East 6 Services Jul 26, 2025 19:00-22:00 PDT

July 2025 Major release for Private Pod 1 Jul 26, 2025 19:00-22:00 PDT

July 2025 Major release for IICS ME Central 2 GCP Services Jul 26, 2025 19:00-22:00 PDT

July 2025 Major release for IICS US West 1 GCP Services Jul 26, 2025 19:00-22:00 PDT

Past Incidents

July 2025 Major release for IICS US West 3 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS US East 4 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS AP East 2 Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS Australia Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS AP NorthEast 2 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS US West 3 Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS EM Central 1 Azure Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

July 2025 Major release for IICS EM West 1 Services - Updated Duration Jul `19`, `2025` `19:30`-`23:00` PDT

Upcoming maintenance on Informatica Cloud Data Quality to resolve an issue with the Exception task when configured with Advanced rules. Jul `20`, `2025` `22:30` - Jul `21`, `2025` `00:30` PDT

Change in Cloud Data Validation IP addresses for IICS AP SouthEast 1, IICS US West 5, IICS US East 6 Services Jul `21`, `2025` `22:30`-`22:40` PDT

Change in Cloud Data Validation IP addresses for IICS EM West 1, IICS AP NorthEast 2, IICS US West 3 and IICS US East 4 Jul `21`, `2025` `22:30`-`22:40` PDT

July 2025 Major release for Private Pod 2 Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS AP SouthEast 1 Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS AP NorthEast 1 Azure Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS US West 5 Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS US East 6 Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for Private Pod 1 Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS ME Central 2 GCP Services Jul `26`, `2025` `19:00`-`22:00` PDT

July 2025 Major release for IICS US West 1 GCP Services Jul `26`, `2025` `19:00`-`22:00` PDT