Intelligent Cloud Services Status

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 2025 - 20:30 PST
Scheduled - Informatica Cloud Operations will be renewing public security certificates on the IDMC Platform service. After the certificate renewal, depending on organization-specific requirements, some API clients connecting to IDMC might require re-importing the new certificate.

For most customers, no required action is expected. This is a zero-downtime maintenance, and services will remain operational, however there may be a brief network interruption during the certificate update activity

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Feb 19, 2025 20:30 - Feb 20, 2025 01:00 PST
Monitoring - The fix for this issue has been successfully deployed to all February-upgraded pods. We are closely monitoring the services to ensure stability.

You can track further details here - https://status.informatica.com/incidents/8j4ttfdv7chq

All services are currently operating normally

Feb 19, 2025 - 13:29 PST
Update - The potential fix has been tested successfully. The fix will be deployed between 10:00 AM – 12:00 PM PT.

Note: A new version of Data Integration service will be started.

Other services will continue to operate normally during this time.

We will keep the status page updated with any new developments.

Feb 19, 2025 - 10:29 PST
Update - We are actively working to resolve the issue and understand the impact it has had on your business processes.

Here’s the latest update on our resolution efforts:

The potential fix is currently undergoing QA testing. We anticipate completing this testing soon, after which a planned production rollout will be scheduled.

We will provide an update by 1 PM PT regarding the testing results and the production rollout schedule.
Thank you for your patience and understanding.

Feb 19, 2025 - 09:42 PST
Identified - We have identified a potential fix, which is currently undergoing testing. Once testing is completed, a planned rollout to production will be scheduled.

Thank you for your continued patience as we work to resolve this issue.

Feb 18, 2025 - 19:46 PST
Investigating - We are currently investigating an issue observed post the February 2025 Major Release where, under specific conditions, tasks are either entering a Queue state or remain stuck in a Running state despite having completed. This behavior is linked to an issue with the agent and task callback mechanism.

We are actively working on a fix.

In the meantime, we recommend manually stopping the affected tasks or reaching out to our support team via a case to assist in resolving the issue.

We will keep providing updates on the progress of the fix.

Feb 18, 2025 - 15:17 PST
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
Advanced Data Integration ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
CLAIRE GPT ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS NA East 2 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS US East 4 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS US West 3 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US West 5 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
INFACore ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
ModelServe ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US East 6 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS Canada Central 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
CLAIRE GPT ? Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS US West 3 Azure Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Advanced Serverless ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS US West 1 Azure Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS AP SouthEast 1 Services ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
API Center ? Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
IICS US West 1 GCP Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Quality ? Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS Sandbox (PRE-RELEASE) Operational
Cloud Data Validation ? Operational
API Center ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Application Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Platform Services ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud API Manager ? Operational
B2B Gateway ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
B2B Gateway ? Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Metadata Command Center ? Operational
IICS Canada Central 1 Azure Services Operational
Advanced Data Integration ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Informatica DaaS Services Operational
Cloud Address Verification β€” EMEA ? Operational
Cloud Email Verification β€” EMEA ? Operational
Cloud Address Verification β€” USA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
DaaS SFTP Server Operational
IICS US East 1 OCI Services Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
IICS ME Central 2 GCP Services Under Maintenance
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Under Maintenance
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Access Management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Operations will be deploying patches to address two issues with Cloud Data Integration. One issue is with MongoDBv1 connectivity failures. Another issue is with mappings which fail where transaction control and an IBM MQ source are used together. For most services, there will be no impact to running jobs and this deployment will be zero downtime. For Ingestion and Replication, running jobs will fail and need to be retriggered after the maintenance completes.

Attention: A new version of Data Ingestion service and new version of the Data Integration service will be started.

Informatica recommends postponing Data Ingestion Initial Loads until after the maintenance completes. Incremental loads are not impacted

Posted on Feb 18, 2025 - 12:24 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 6:30 - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 09:00 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 6:30 - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 08:59 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 6:30 - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 08:59 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 6:30 - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 08:56 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 6:30 - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 09:00 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 6:30 - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 09:00 PST
February 2025 Major release for IICS US East 6 Services Feb 22, 2025 21:00 - Feb 23, 2025 00:00 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 9:00 PM - 12:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 09:14 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 9:00 PM - 12:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 09:14 PST
February 2025 Major release for IICS EM West 2 GCP Services Feb 22, 2025 21:00 - Feb 23, 2025 00:00 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 9:00 PM - 12:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 09:14 PST
February 2025 Major release for IICS US West 5 Services Feb 22, 2025 21:00 - Feb 23, 2025 00:00 PST
We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

22 Feb 2025, 9:00 PM - 12:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Feb 14, 2025 - 09:14 PST
CLAIRE GPT is a generative AI-powered natural language interface that helps business users, data analysts, and data scientists discover and manage data through natural language prompts. Claire GTP will be upgraded on this date. Please visit the links below for information related to the new version.

πŸ†• What's New guide:

Discover the latest capabilities in our What's New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

Posted on Feb 18, 2025 - 13:06 PST
CLAIRE GPT is a generative AI-powered natural language interface that helps business users, data analysts, and data scientists discover and manage data through natural language prompts. Claire GTP will be upgraded on this date. Please visit the links below for information related to the new version.

πŸ†• What's New guide:

Discover the latest capabilities in our What's New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

Posted on Feb 18, 2025 - 13:09 PST
DaaS US SFTP Server Maintenance Feb 26, 2025 06:00-08:00 PST
Informatica DaaS Operations will be performing maintenance to the SFTP system on Wednesday February 26th at 9:00 AM - 11:00 AM Eastern (2 hours).

This will entail that the system be taken offline for the duration of the maintenance window.

Posted on Feb 12, 2025 - 12:58 PST
PODs: US West 1 Azure, US West 3 Azure, EM SouthEast 1 Azure, AP SouthEast 1, AP NorthEast 2, and Australia Azure

Informatica Cloud Operations will be renewing public security certificates used by Data Quality services. After the certificate renewal, depending on organization-specific requirements, some clients might require re-importing the new certificate.

For most customers, no required action is expected. Services will remain operational during maintenance, however there may be a brief network interruption during the certificate update activity.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Feb 11, 2025 - 21:05 PST
Past Incidents
Feb 19, 2025
Completed - The scheduled maintenance has been completed.
Feb 19, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 12:00 PST
Scheduled - Cloud Operations will be deploying patches to address two issues with Cloud Data Integration. One issue is with MongoDBv1 connectivity failures. Another issue is with mappings which fail where transaction control and an IBM MQ source are used together. For most services, there will be no impact to running jobs and this deployment will be zero downtime. For Ingestion and Replication, running jobs will fail and need to be retriggered after the maintenance completes.

Attention: A new version of Data Ingestion service and new version of the Data Integration service will be started.

Informatica recommends postponing Data Ingestion Initial Loads until after the maintenance completes. Incremental loads are not impacted

Feb 18, 12:27 PST
Completed - The scheduled maintenance has been completed.
Feb 19, 12:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 10:30 PST
Scheduled - Cloud Operations will be deploying patches to address two issues with Cloud Data Integration. This maintenance addresses completed mappings which do not return a completed status and appear hung. This also addresses an issue with a mapping using a sequence generator which fails with "Internal error. Sequence Generator transformation: Error accessing repository."

Attention: A new version of Data Integration service will be started.

Feb 19, 10:26 PST
Completed - The scheduled maintenance has been completed.
Feb 19, 11:40 PST
Update - Scheduled maintenance is currently in progress and extended for an hour. We will provide updates as necessary.
Feb 19, 10:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:06 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 19, 09:06 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:05 PST
Scheduled - Cloud Operations is performing critical maintenance on all DaaS services on EU and US endpoints which will begin immediately. While there is no expected downtime, customers may experience latency over the next 2 hours.

We appreciate your patience and will provide an update within the next 2 hours.

Feb 19, 09:03 PST
Feb 18, 2025
Completed - The scheduled maintenance has been completed.
Feb 18, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 21:00 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration and which resolves an issue with mappings not starting with a JSON parse error that a character limit has been exceeded when the mapping has a high number of columns. Additionally, a patch will be deployed which resolves publication errors seen in Cloud Integration Hub. Lastly, a patch will be deployed which addresses a race condition identified which resulted in mappings not running because of another active instance as well as hung taskflows. This is a zero downtime activity and there will be no impact to running jobs or services.

Action Needed: None.

Feb 18, 11:14 PST
Completed - The scheduled maintenance has been completed.
Feb 18, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:00 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration and which resolves an issue with mappings not starting with a JSON parse error that a character limit has been exceeded when the mapping has a high number of columns. Additionally, a patch will be deployed which resolves publication errors seen in Cloud Integration Hub. Lastly, a patch will be deployed which addresses a race condition identified which resulted in mappings not running because of another active instance as well as hung taskflows. This is a zero downtime activity and there will be no impact to running jobs or services.

Action Needed: None.

Feb 18, 09:52 PST
Completed - The scheduled maintenance has been completed.
Feb 18, 01:07 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 23:07 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration and B2B Gateway which resolves an issue with a hierarchy mapper which fails to import. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 17, 23:06 PST
Completed - The scheduled maintenance has been completed.
Feb 18, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 21:00 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration and which resolves an issue with mappings not starting with a JSON parse error that a character limit has been exceeded when the mapping has a high number of columns. Additionally, a patch will be deployed which resolves publication errors seen in Cloud Integration Hub. Lastly, a patch will be deployed which addresses a race condition identified which resulted in mappings not running because of another active instance as well as hung taskflows. This is a zero downtime activity and there will be no impact to running jobs or services.

Action Needed: None.

Feb 17, 20:09 PST
Feb 17, 2025
Completed - The scheduled maintenance has been completed.
Feb 17, 12:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 10:30 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration and which resolves an issue with mappings not starting with a JSON parse error that a character limit has been exceeded when the mapping has a high number of columns. Additionally, a patch will be deployed which resolves publication errors seen in Cloud Integration Hub. Lastly, a patch will be deployed which addresses a race condition identified which resulted in mappings not running because of another active instance as well as hung taskflows. This is a zero downtime activity and there will be no impact to running jobs or services.

Action Needed: None.

Feb 17, 10:10 PST
Resolved - This incident has been resolved.
Feb 17, 11:49 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 11:23 PST
Update - We have performed corrective action and the service is operational. New tasks triggered are functioning normally.
We are working to clear any stuck tasks and will update once completed

Feb 17, 09:14 PST
Investigating - Data Integration task failures and performance degradation were observed in IICS US West 3 Services during
17th Feb 2025 at 06:21 AM to 06:33 AM PST. we are currently investigating.

Feb 17, 06:50 PST
Resolved - This incident has been resolved.
Feb 17, 09:58 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 04:43 PST
Investigating - Data Integration task failures and performance degradation were observed in IICS US West 1 Azure Services during
17th Feb 2025 at 02:01 AM to 03:03 AM PST. we are currently investigating.

Feb 17, 03:16 PST
Completed - The scheduled maintenance has been completed.
Feb 17, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 03:01 PST
Scheduled - We are applying maintenance patches on the IICS NA East 2 Services pod. This is a zero downtime activity and has no impact on design and runtime.
Action Required: None

Feb 17, 02:42 PST
Completed - The scheduled maintenance has been completed.
Feb 17, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 01:31 PST
Scheduled - We will implement the EBF: 2024.11.S EBF2.54.
This fix addresses the metadata Purge Failures that occurs due to Timeout.

This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None.

Feb 14, 12:03 PST
Completed - The scheduled maintenance has been completed.
Feb 17, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 01:00 PST
Scheduled - Cloud Operations will deploy a patch which resolves an issue where users were getting an error - Internal error while processing request while selecting MCT in Cloud Integration Hub Publication.

This is a zero downtime deployment and there will be no impact to running jobs or services.

Feb 17, 00:40 PST
Resolved - We experienced a brief intermittent User Interface issue with API Manager on the Azure Germany POD (IICS EM Central 1 Azure Services) between 10.39 AM to 10.41 AM Germany time. There was no impact on API Manager runtime. This issue has been resolved, and we are currently monitoring the affected services. All other services are functioning normally.
Feb 17, 02:00 PST
Completed - The scheduled maintenance has been completed.
Feb 17, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:30 PST
Scheduled - We will implement the EBF: 2024.11.S EBF2.54.
This fix addresses the metadata Purge Failures that occurs due to Timeout.

This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None.

Feb 14, 11:04 PST
Feb 16, 2025
Completed - The scheduled maintenance has been completed.
Feb 16, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 20:30 PST
Scheduled - We will implement the EBF: 2024.11.S EBF2.54.
This fix addresses the metadata Purge Failures that occurs due to Timeout.

This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None.

Feb 14, 10:38 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 12:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:32 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 11:07 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 12:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:30 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 11:06 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 12:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:30 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 11:07 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 12:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:31 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 11:06 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:00 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 7:00 - 10:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 10:53 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 09:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:01 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 7:00 - 10:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 10:53 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 09:41 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:02 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 7:00 - 10:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 10:53 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 09:40 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:03 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

16 Feb 2025, 7:00 - 10:00 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Feb 7, 10:53 PST
Resolved - This incident has been resolved.
Feb 16, 09:35 PST
Update - All services are operating normally and we have performed clean up of any stuck tasks.

We continue to actively monitor the services.

Please reach out to Informatica Global Customer Customer Support for any queries.

Feb 14, 15:26 PST
Investigating - Data Integration task failures and performance degradation were observed in NA East 2 pod.
Issue was seen between 14th Feb 2025 at 2:16 PM - 2:35 PM PT.

All new task executions are operating normally.
The issue is resolved, and we are in the process of cleaning up any stuck tasks.

Other services are operating normally.

Feb 14, 14:45 PST
Resolved - This incident has been resolved.
Feb 16, 07:36 PST
Update - The fix for this issue has been deployed in NA West 1. We are closely monitoring the services.

All services are operating normally.

Feb 14, 16:51 PST
Update - The potential fix has been tested successfully and will be deployed between 4:05 PM – 5:05 PM PT in NA West 1 pod.

Advanced Integration Tasks will be impacted during the maintenance and Advanced mappings will fail.

All other services will continue operating normally during the maintenance.
We will keep the status page updated.

Feb 14, 15:23 PST
Update - We are actively working on resolving the issue and understand the impact it has had on your business processes. Here's the latest update on our resolution efforts:

A potential fix has been identified and is currently undergoing QA testing. We expect this testing to be completed soon, followed by a planned production rollout.
At present, our services are operating normally.
We are actively monitoring the environment to ensure quick remediation should any issues arise before the fix is fully implemented.

We will provide an update by 4:30 PM PT regarding the results and the schedule for the production rollout.
Thank you for your patience and understanding.

Feb 14, 13:58 PST
Investigating - Data Integration task failures and performance degradation were observed in IICS AWS US West 1 POD services during 14th Feb 2025 at 6:01 AM - 06:25 AM PST. The issue has been resolved, and we are currently investigating.
Feb 14, 06:41 PST
Feb 15, 2025

No incidents reported.

Feb 14, 2025
Completed - This scheduled maintenance is completed.
Advanced Data Integration and all other services are operating normally.

Feb 14, 16:52 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 16:05 PST
Scheduled - We are performing a fix to address the issues seen in NA West 1 related to Cloud Data Integration Tasks and Taskflows (https://status.informatica.com/incidents/1vsmfck7j601)

This maintenance will impact Advanced Integration Mapping Tasks and they will fail during this period.

We apologize for the short notice, this maintenance is necessary to help address the incident on this pod.
All other services will continue operating normally.

Feb 14, 15:43 PST
Resolved - This incident has been resolved.
Feb 14, 15:40 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 14:15 PST
Investigating - We are currently investigating an issue where customers may experience delays in CIH event processing, with some events stuck in processing. Our team is actively working to resolve the issue, and we will provide updates as more information becomes available
Feb 14, 11:26 PST
Completed - The scheduled maintenance has been completed.
Feb 14, 09:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 07:15 PST
Scheduled - Cloud Operations will deploy a patch on Data Governance services to resolve issue with a metadata purge failing with a timeout error. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None.

Feb 14, 07:13 PST
Completed - The scheduled maintenance has been completed.
Feb 14, 07:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:45 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with MT Task Editor showing errors for lookup parameters. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 14, 05:26 PST
Resolved - Data Integration task failures and Performance degradation were observed in IICS NA West 1 Services on February 14, 2025, from 3:01 AM PST to 3:13 AM PST. The issues have been resolved and are being monitored.
Feb 14, 03:00 PST
Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 22:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:30 PST
Scheduled - Cloud Operations will deploy patches on Cloud Data Integration and B2B Gateway services which resolve the following issues:

Inbound jobs utilizing the B2B Gateway service were failing with an error: "No certificate or credentials were supplied for authentication."

The Data Service API Management service fails to initialize

Job failures occurred when connecting to a Box endpoint.

Cloud Data Integration services and jobs not dependent on the File Integration Service will be zero downtime. Running jobs which utilize the File Integration Service will fail and need to be re-triggered after the maintenance completes.

Attention: A new version of the Data Integration Service, Data Service API Management, and File Integration Service will be initialized.

Feb 13, 10:41 PST
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-NA-West-1-Services-on-Feb-13

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.

Feb 13, 20:57 PST
Monitoring - We have implemented a fix for the issue and services are operating normally. We continue to monitor the services
Feb 13, 15:11 PST
Update - We have performed corrective action and service is operational. New tasks triggered are functioning normally.
We are working to clear any stuck tasks and will update once completed.

Feb 13, 14:57 PST
Investigating - We are currently observing Data Integration task failures failing with (The Mapping task failed to run. Another instance of the task is currently running.) and performance issues in the IICS NA West 1 Services. We are actively investigating the issue and keep the status page updated.
Feb 13, 14:17 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 06:28 PST
Investigating - We are currently investigating Data Integration task failures and degraded performance (06: 01 AM PST to 06:10 AM PST)in the IICS NA West 1 Services. We are actively investigating the issue and keep the status page updated.
Feb 13, 06:27 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 20:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:00 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with Taskflows remaining in Running status or failing to initialize with an error about another instance of the mapping currently running. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 13, 19:44 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 02:00 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with a session property (Error Log File Directory) not resolving. This is a zero downtime deployment and there will be no impact to running jobs or services.

The maintenance will start a new version of Data Integration Service.

Action Needed: None

Feb 13, 01:44 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 01:30 PST
Scheduled - Informatica Cloud Operations will be applying patch which takes care of an issue where latest DQ rules are not being executed during the batch flow. Mentioned EBF also solves the problem appeared in Feb release where Record being marked as valid even if the record has errors post manual merge and few messages are not getting translated with Japanese when it is set as browser language.

Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

Feb 12, 13:03 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:30 PST
Scheduled - We are applying a maintenance patch on US East 6 Services for Cloud Application Integration. This is a zero downtime update and should not impact designer or executions.
Feb 12, 21:52 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 12, 21:22 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with Taskflows remaining in Running status or failing to initialize with an error about another instance of the mapping currently running. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 12, 21:09 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:30 PST
Scheduled - Informatica Cloud Operations will be renewing public security certificates on the IDMC Platform service. After the certificate renewal, depending on organization-specific requirements, some API clients connecting to IDMC might require re-importing the new certificate.

For most customers, no required action is expected. This is a zero-downtime maintenance, and services will remain operational, however there may be a brief network interruption during the certificate update activity

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Jan 13, 17:22 PST
Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 17:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:30 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with Taskflows remaining in Running status or failing to initialize with an error about another instance of the mapping currently running. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 12, 14:58 PST
Resolved - Performance degradation observed in IICS EM west 1 services during 13th Feb 2025 at 12:23 PM to 12:26 PM IST .Issues has been resolved and being monitored
Feb 12, 17:30 PST
Completed - The scheduled maintenance has been completed.
Feb 12, 15:42 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:00 PST
Scheduled - Informatica DaaS Operations is scheduling a maintenance window for Wednesday February 12th (2/12/2025) for the purpose of patching our network infrastructure. The window will begin at 6:00PM EST and will last for two hours ending at 8:00PM EST.

Customers may experience minor latency and disruptions while we conduct critical maintenance on network infrastructure.

Jan 28, 13:08 PST
Completed - The scheduled maintenance has been completed.
Feb 12, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:30 PST
Scheduled - We are applying a maintenance patch on US West 5 Services for Cloud Application Integration. This is a zero downtime update and should not impact designer or executions.
Feb 11, 23:04 PST
Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 PST
Scheduled - We are applying a maintenance patch on IICS US East 1 OCI Services for Cloud Application Integration and Taskflow. This is a zero downtime update and should not impact designer or executions. There may be a glitch during the maintenance window.
Feb 10, 22:25 PST
Completed - The scheduled maintenance has been completed.
Feb 11, 13:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 11:45 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 11, 11:36 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with a duplicate ID created from an XML parser. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 11, 11:34 PST
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-NA-West-1-Services-on-February-11

Note: Informatica is currently working to gather further details, including determining the final root cause and preventive actions. Once completed, a detailed incident report will be shared.

Feb 11, 09:24 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 00:53 PST
Investigating - We are currently investigating Data Integration task failures and degraded performance (11.45 PM PST to 12.15 AM PST)in the IICS NA West 1 Services. We are actively investigating the issue and keep the status page updated.
Feb 11, 00:52 PST
Resolved - This incident has been resolved.
Feb 11, 05:04 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 04:25 PST
Investigating - Currently there is a disruption in Claire GPT service. Our team is actively working to resolve the issue and restore normal operations as soon as possible.
Feb 11, 03:33 PST
Resolved - This incident has been resolved.
Feb 11, 04:55 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 03:53 PST
Investigating - We are facing job getting queued up in IICS US West 5 Services. Our team is actively investigating the issue to identify the root cause and find a resolution.
We understand the impact this may have on your operations and appreciate your patience as we work diligently to resolve this. We will keep you updated on our progress and provide further information as soon as it becomes available.

Thank you for your understanding.

Feb 11, 03:17 PST
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-for-Incident-on-Data-Governance-Catalog-Quality-Cloud-on-February-11

Note: Informatica is currently working to gather further details, including determining the final root cause and preventive actions. Once completed, a detailed incident report will be shared.

Feb 11, 04:35 PST
Investigating - AWS US (NA) Pod is down (MCC, CDGC and CDMP) and currently team is working on the same and keep the status page updated.
Feb 11, 01:14 PST
Completed - The scheduled maintenance has been completed.
Feb 11, 00:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 22:30 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with MDM ingress execution delays when calling a Data Quality rule. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 10, 22:20 PST
Feb 10, 2025
Completed - The scheduled maintenance has been completed.
Feb 10, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 19:30 PST
Scheduled - As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow.

This is a zero downtime activity and Taskflow service should continue to run normally, however, there could be a slight glitch during the maintenance.



Action Required: None

Need assistance?

Our customer support team can assist you with any questions or concerns. Please open a support case or contact Global Customer Support.

Feb 3, 05:25 PST
Resolved - This incident has been resolved.
Feb 10, 13:27 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 12:32 PST
Investigating - Dear MDM SaaS Customers,

Our monitoring systems have detected failures in the Search layer which impacts UI and API searches.

We understand the impact this may have on your operations and appreciate your patience as we work diligently to resolve this. We will keep you updated on our progress and provide further information as soon as it becomes available.

Feb 10, 12:18 PST
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-NA-West-1-Services-on-February-10

Note: Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a post incident report.

Feb 10, 08:43 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 06:51 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 06:41 PST
Investigating - We are currently investigating Data Integration task failures and degraded performance in the NA West 1 AWS POD. We are actively investigating the issue and keep the status page updated.
Feb 10, 05:48 PST
Completed - The scheduled maintenance has been completed.
Feb 10, 07:38 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 05:30 PST
Scheduled - Cloud operation team will rotate the backend service nodes to increase the memory. This will cause agent to reestablish the connection with IICS.
Feb 10, 05:23 PST
Completed - The scheduled maintenance has been completed.
Feb 10, 04:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 02:15 PST
Scheduled - Cloud Operations will deploy a patch on Cloud Data Integration which resolves an issue with MDM ingress execution delays when calling a Data Quality rule. This is a zero downtime deployment and there will be no impact to running jobs or services.

Action Needed: None

Feb 10, 01:58 PST
Completed - The scheduled maintenance has been completed.
Feb 10, 03:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 01:32 PST
Scheduled - Cloud operation team will rotate the backend service nodes to increase the memory. This will cause agent to reestablish the connection with IICS. Performance may be degraded during the time.
Feb 10, 01:30 PST
Feb 9, 2025
Completed - The scheduled maintenance has been completed.
Feb 9, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 21:00 PST
Scheduled - As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow.

This is a zero downtime activity and Taskflow service should continue to run normally, however, there could be a slight glitch during the maintenance.



Action Required: None

Need assistance?

Our customer support team can assist you with any questions or concerns. Please open a support case or contact Global Customer Support.

Feb 3, 05:19 PST
Resolved - This incident has been resolved.
Feb 9, 16:10 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 9, 11:43 PST
Investigating - We identified an issue where a few tasks may have encountered intermittent task failures in US West 1 Azure pod between 10:51 AM PT - 11:21 AM PT.
The issue is resolved as of 11:21 AM PT.

All services are operating normally and we continue to monitor the services.

Please reach out to Informatica Global Customer Support for any queries.

Feb 9, 11:43 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 12:40 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:32 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:15 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 12:38 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:30 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:12 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 12:38 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:30 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:16 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 12:38 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:31 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 9:30 AM - 12:30 PM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:17 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 09:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:33 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 6:30 - 9:30 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:07 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 09:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:30 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 6:30 - 9:30 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:06 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 09:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:32 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 6:30 - 9:30 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:04 PST
Completed - The scheduled maintenance has been completed.
Dynatrace and other APM Tools may block IDMC secure agent upgrade process. Please exclude IDMC Secure agent in any such applications to ensure a smooth upgrade. Please refer: https://knowledge.informatica.com/s/article/000193468

Feb 9, 09:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:31 PST
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) major release.

Release Date Time:

09 Feb 2025, 6:30 - 9:30 AM PST

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

πŸ†• What's New guide:

Discover the latest capabilities in our What’s New guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

πŸ“š Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

πŸŒ‘ Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

πŸ—“οΈ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jan 31, 08:01 PST
Feb 8, 2025
Completed - The schedule activity has been postponed. Once we get new timeline we will update status page accordingly
Feb 8, 20:14 PST
Scheduled - We are applying maintenance patches on US West 3 and USW5 Services. This is a zero downtime update and should not impact process designer or executions. This patch addresses an issue related to the process instance intermittently showing as running even though it is completed.
Feb 8, 05:20 PST
Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-for-Incident-on-The-API-Manager-Oauth-Token-API-response-change

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.

Feb 6, 09:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 08:44 PST
Update - We are working on a resolution at the earliest. We will keep you posted.
Feb 6, 07:46 PST
Update - We are continuing to investigate this issue.
Feb 6, 07:15 PST
Investigating - The API Manager's OAuth token API response has been modified.
The 'expires_in' field now returns epoch time instead of seconds. The APIs using the Oauth token to authenticate may face failures.
We are actively investigating and working on a resolution

Feb 6, 07:08 PST
Completed - The scheduled maintenance has been completed.
Feb 6, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 22:00 PST
Scheduled - We are applying a maintenance patch on IICS Pre-release(Sandbox) for Cloud Application Integration and Data Integration Taskflow Services. This is a zero downtime update and there should be no impact to designer or runtime executions.

Please note that this patch addresses a User Interface issue. All the services are to operate normally.

Feb 5, 07:04 PST
Feb 5, 2025
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-US-East-6-Services-on-Feb-05.

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.

Feb 5, 11:58 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 09:42 PST
Update - At this point all services are restored and internal validations are still in progress.
Feb 5, 09:31 PST
Update - Issue with persist layer which started with resize operation has been fixed and the team is bringing up services now. The estimated time for recovery unless we hit another snag is 30 mins.
Feb 5, 08:57 PST
Update - We are currently experiencing issues in accessing MDM Services. Issue has been isolated to persist layer and team is actively working to restore services.
Feb 5, 08:17 PST
Update - We are currently experiencing issues in accessing the Config UI(B360) and Business UI (Customer 360/Product 360/Supplier 360/Reference 360). Our technical team is actively working to resolve the issue and restore full functionality. There is no impact to already running Jobs.
Feb 5, 08:14 PST
Investigating - We are observing a high volume of API calls, which may lead to temporary disruptions or slowdowns for customers when executing jobs.
Feb 5, 01:55 PST
Postmortem - Read details
Feb 13, 15:52 PST
Resolved - This incident has been resolved.
Feb 5, 11:57 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 09:42 PST
Update - At this point all services are restored and internal validations are still in progress.
Feb 5, 09:31 PST
Update - Issue with persist layer which started with resize operation has been fixed and the team is bringing up services now. The estimated time for recovery unless we hit another snag is 30 mins.
Feb 5, 08:58 PST
Update - We are currently experiencing issues with accepting new jobs in our MDM.Next services. Our technical team is actively working to resolve the issue and restore full functionality.
UI services and new jobs triggered are affected.

Feb 5, 08:00 PST
Investigating - We are facing Match job issues in USPOD6 and noticing failures. We are working with respective team to resolve the issue.
Feb 5, 02:18 PST