Intelligent Cloud Services Status

Service degradation on IICS US West 1 GCP pod

Incident Report for Informatica Intelligent Cloud Services

Resolved

This incident has been resolved.

Posted Jul 17, 2025 - 01:10 PDT

Update

The services are now up and running fine and job executed post 10PM PDT should be successful.

Posted Jul 16, 2025 - 22:05 PDT

Update

We are continuing to monitor for any further issues.

Posted Jul 16, 2025 - 21:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2025 - 21:56 PDT

Investigating

We noticed service degradation on IICS US West 1 GCP POD for all services, which could result in UI inaccessibility and runtime impact during Job execution between 7/16/2025 9:00 PM PDT - 9:19 PM PDT. The services are now up and running fine, we are investigating the issue on priority and we shall keep the status page updated.

Posted Jul 16, 2025 - 21:55 PDT

This incident affected: IICS US West 1 GCP Services (Advanced Data Integration, B2B Gateway, Cloud API Manager, Cloud Application Integration, Cloud Data Governance and Catalog, Cloud Data Integration, Cloud Data Integration for PowerCenter, Cloud Data Marketplace, Cloud Data Validation, Cloud Hosted Agent, Cloud Profiling, Application Ingestion and Replication, Database Ingestion and Replication, File Ingestion and Replication, Streaming Ingestion and Replication, MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS, Metadata Command Center, Operational Insights, PC2CDI Modernization Service, Platform Services, Cloud Data Quality, Cloud Data Access Management, API Center).