Intelligent Cloud Services Status

Mappings with SQL transformation calling Snowflake stored procedure may fail after Snowflake Bundle release
Update - Informatica is working closely with Snowflake on the set of assets impacted by the bundle release. We continue to track this for a solution and will keep the status page updated on the progress.
Jul 01, 2025 - 05:14 PDT
Investigating - We have identified an issue after Snowflake bundle (2025_03) release where Mappings with SQL transformation calling Snowflake stored procedures may fail with error java.lang.ArrayIndexOutOfBoundsException.
More details on the change are available here: https://docs.snowflake.com/en/release-notes/bcr-bundles/2025_03/bcr-1944
Mappings without Snowflake related SQL transformation are not impacted by this change.
Users can resolve this issue by disabling this bundle by running the following command on Snowflake:
SELECT SYSTEM$DISABLE_BEHAVIOR_CHANGE_BUNDLE('2025_03');{}

Informatica is working with Snowflake on a resolution for this issue.

More details of this issue are available here: https://knowledge.informatica.com/s/article/Tasks-using-SQL-transformation-calling-Snowflake-Stored-Procedure-are-failing-in-Cloud-Data-Integration?language=en_US
Jun 30, 2025 - 10:02 PDT
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
Advanced Data Integration ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
CLAIRE GPT ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS NA East 2 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS US East 4 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS US West 3 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US West 5 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
INFACore ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US East 6 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS Canada Central 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS US West 3 Azure Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Advanced Serverless ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
IICS US West 1 Azure Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS AP SouthEast 1 Services ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
Cloud Data Access Management ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
IICS US West 1 GCP Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Quality ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Cloud Data Access Management ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Access Management ? Operational
IICS Sandbox (PRE-RELEASE) Operational
Cloud Data Validation ? Operational
API Center ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Application Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Platform Services ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud API Manager ? Operational
B2B Gateway ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
B2B Gateway ? Operational
Cloud Data Access Management ? Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Metadata Command Center ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS Canada Central 1 Azure Services Operational
Advanced Data Integration ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
Informatica DaaS Services Operational
Cloud Address Verification — EMEA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
DaaS SFTP Server Operational
IICS US East 1 OCI Services Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
IICS ME Central 2 GCP Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Access Management ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming maintenance to renew public security certificates on all AWS PODs for the Cloud Platform services Jul 6, 2025 23:00 - Jul 7, 2025 01:00 PDT

Informatica will be renewing public security certificates used by the Cloud Platform services on all AWS PODs. This is zero downtime activity and jobs and services will continue to run during maintenance.

Action needed: None.


REFIDCST2694


Posted on Jul 01, 2025 - 16:46 PDT

Certificate renewal for Data Quality and Profiling services on IICS NA East 2 Services,IICS US West 3 Services,IICS Canada Central 1 Services,IICS US West 5 Services and IICS US East 6 Services Jul 8, 2025 02:30-04:30 PDT

Informatica will be renewing security certificates used by Data Quality and Cloud Profiling services. Services will remain operational during maintenance, however there may be a brief network interruption during the certificate update activity.

REFIDCST2664


Posted on Jun 17, 2025 - 11:19 PDT

Change in Cloud Data Validation IP addresses for IICS Canada Central 1, IICS UK, IICS NA West 1 and IICS NA East 2 Jul 14, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2659


Posted on Jun 12, 2025 - 15:13 PDT

Upcoming Maintenance with Downtime for Informatica DaaS services Jul 16, 2025 13:00-13:15 PDT

Informatica will perform maintenance on Wednesday July 16th to replace and patch the network infrastructure used by DaaS services in Europe, including Address, Phone, and Email verification, to improve service stability. US services remain available. The window will begin at 04:00 PM ET and will last for 15 minutes, ending at 4:15 PM ET.

Attention: Customers should expect a brief period of downtime, including job and API failures, as well as minor latency throughout the maintenance period.

REFIDCST2693
Posted on Jul 01, 2025 - 10:20 PDT

Change in Cloud Data Validation IP addresses for IICS AP SouthEast 1, IICS US West 5, IICS US East 6 Services Jul 21, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2661


Posted on Jun 12, 2025 - 15:18 PDT

Change in Cloud Data Validation IP addresses for IICS EM West 1, IICS AP NorthEast 2, IICS US West 3 and IICS US East 4 Jul 21, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2660


Posted on Jun 12, 2025 - 15:15 PDT
Jul 1, 2025
Intermittent issues accessing CLAIRE GPT services on IICS US West 1 Azure Services and IICS US West 3 Azure Services
Resolved - This incident has been resolved.
Jul 1, 15:38 PDT
Update - The issue is still under investigations by the Cloud Operations team and are actively working to resolve this at the earliest. We will keep you posted.
Jul 1, 14:57 PDT
Investigating - Intermittent issues with CLAIRE GPT services in US AZURE Pods. The Cloud operations team are actively investigating this issue with the Infrastructure teams to resolve this at the earliest.
Jul 1, 13:31 PDT
Scheduled maintenance for CDGC & CDMP Services - April EBF2.59
Completed - The scheduled maintenance has been completed.
Jul 1, 05:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 02:31 PDT
Scheduled - EBF2.59 (2025 April Release) is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US


REFIDCST-2691


Jul 1, 02:18 PDT
Upcoming maintenance on MDM SaaS
Completed - The scheduled maintenance has been completed.
Jul 1, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 02:30 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Load step rejects record and patch api call fails with NPE exception
-Enhance logging to report Xref details when TransactionTimeoutException occurs during the Load phase
-Node deletion in a hierarchy is failing with error -"Could not delete one or more relationships" in Multidomain MDM SaaS

Note that it is a zero downtime deployment, and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST-2688


Jun 30, 00:57 PDT
Jun 30, 2025
Upcoming maintenance on July upgraded PODs for CDIR task creation failure on pre-release
Completed - The scheduled maintenance has been completed.
Jun 30, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 05:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 30, 04:38 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 30, 04:36 PDT
Scheduled - Informatica is deploying a patch which resolves an issue creating Cloud Data Ingestion and Replication tasks when using a shared organization. Jobs will continue to run and services will remain active during maintenance.

Action needed: None.

REFIDCST-2685


Jun 30, 04:32 PDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Upcoming maintenance with downtime for CDGC and Marketplace services on EM West 1
Completed - The scheduled maintenance has been completed.
Jun 28, 22:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 21:30 PDT
Scheduled - After a recent incident affecting Cloud Data Governance and Catalog and Data Marketplace applications, Informatica will perform maintenance to increase the resources of the databases supporting these services, to prevent further occurrences. Maintenance will last for 1 hour and will result in downtime in the first 5 minutes of the maintenance window.

During the first 5 minutes of the maintenance window, customers may face errors accessing the Metadata Command Center, Data Governance and Catalog, and Data Marketplace applications, including API calls which need to be retried.

REFIDCST2687


Jun 28, 01:56 PDT
Jun 27, 2025
Upcoming maintenance with downtime for CDGC and Marketplace services on US AWS PODs
Completed - The scheduled maintenance has been completed.
Jun 27, 22:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 21:30 PDT
Scheduled - After a recent incident affecting Cloud Data Governance and Catalog and Data Marketplace applications, Informatica will perform maintenance to increase the resources of the databases supporting these services, to prevent further occurrences. Maintenance will last for 1 hour and will result in downtime in the first 5 minutes of the maintenance window.

During the first 5 minutes of the maintenance window, customers may face errors accessing the Metadata Command Center, Data Governance and Catalog, and Data Marketplace applications, including API calls which need to be retried.

REFIDCST2686


Jun 27, 20:02 PDT
Jun 26, 2025
Upcoming maintenance on CDI and Platform services on FedRAMP POD
Completed - The scheduled maintenance has been completed.
Jun 26, 18:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 17:00 PDT
Scheduled - Informatica will be performing maintenance to update the security configuration utilized by Cloud Data Integration and Platform services on the FedRAMP POD. The maintenance window will last for 2 hours. Jobs and services will continue running during maintenance.

Action needed: None.


REFIDCST2677


Jun 23, 16:45 PDT
Data Governance dashboard availability issue
Postmortem - Read details
Jul 1, 09:56 PDT
Resolved - This incident has been resolved.
Jun 26, 15:58 PDT
Monitoring - A database used by Data Governance applications required a restart, due to a resource issue. Dashboards in Cloud Data Governance and Catalog, Metadata Command Center, and Cloud Data Marketplace were unavailable between 7:57 AM PDT and 8:15 AM PDT.

REFIDCST2683


Jun 26, 09:38 PDT
Jun 25, 2025
Change in Cloud Data Validation IP addresses for IICS Sandbox (PRE-RELEASE)
Completed - The scheduled maintenance has been completed.
Jun 25, 23:09 PDT
Update - Scheduled maintenance is currently in progress and extended 20 mins. We will keep updating.
Jun 25, 22:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:30 PDT
Scheduled - As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2654


Jun 11, 14:29 PDT
CORRECTED - Upcoming Maintenance with Downtime for Informatica DaaS services
Completed - The scheduled maintenance has been completed.
Jun 25, 13:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 13:00 PDT
Update - Informatica will perform maintenance on Wednesday June 25th to replace and patch the network infrastructure used by DaaS services in Europe, including Address, Phone, and Email verification, to improve service stability. US services remain available. The window will begin at 20:00 UTC and will last for 15 minutes, ending at 20:15 UTC.

Attention: Customers should expect a brief period of downtime, including job and API failures, as well as minor latency throughout the maintenance period.

REFIDCST2642


Jun 10, 15:33 PDT
Scheduled - Informatica will perform maintenance on Wednesday June 25th to replace and patch the network infrastructure used by DaaS services in Europe, including Address, Phone, and Email verification, to improve service stability. US services remain available. The window will begin at 04:00 PM ET and will last for 15 minutes, ending at 4:15 PM ET.

Attention: Customers should expect a brief period of downtime, including job and API failures, as well as minor latency throughout the maintenance period.

REFIDCST2642


Jun 10, 13:05 PDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025
Upcoming maintenance on MDM SaaS
Completed - The scheduled maintenance has been completed.
Jun 23, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 08:30 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Workflow Record creation fails with error for classification use case.
-Validation errors are missing in Update tasks for custom workflow
-Root field errors are displayed for PENDING record in record view page even when no data is there until the record is approved



Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST-2676


Jun 23, 02:05 PDT
Jun 22, 2025
Azure DB Maintenance on IICS US West 1 Azure Services and IICS US West 3 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 22, 03:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2649


Jun 16, 14:36 PDT
Azure DB Maintenance on IICS Canada Central 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 22, 00:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2648


Jun 16, 14:32 PDT
Jun 21, 2025
Azure DB Maintenance on IICS EM Central 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 21, 18:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 18:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2647


Jun 16, 14:28 PDT
Azure DB Maintenance on IICS EM SouthEast 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 21, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 16:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2646


Jun 16, 14:23 PDT
Azure DB Maintenance on IICS AP East 2 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 21, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 12:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2645


Jun 16, 14:17 PDT
Azure DB Maintenance on IICS Australia Azure Services
Completed - The scheduled maintenance has been completed.
Jun 21, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 10:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2644


Jun 16, 14:14 PDT
July 2025 Major release for IICS Sandbox (PRE-RELEASE)
Completed - The scheduled maintenance has been completed.
Jun 21, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

 June 20, 2025 10:00 PM - 1:00 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on June 18, 2025, from 8:30 PM to 1:00 AM PDT, and June 19, 2025, from 8:30 PM to 1:00 AM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

 Discover the latest capabilities in our What’s New Guide, updated 1 week before the upgrade: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
For Data Integration for PowerCenter (CDI-PC), find more information about the release process here: https://docs.informatica.com/integration-cloud/cloud-data-integration-for-powercenter/h2l/1839-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

 Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing


REFIDCST2650


Jun 10, 17:29 PDT
Jun 20, 2025
Scheduled maintenance for CDGC & CDMP Services on IICS US West 1 Azure Services & IICS US West 3 Azure Services, IICS EM SouthEast 1 Azure Services and IICS AP SouthEast 1 Services
Completed - The scheduled maintenance has been completed.
Jun 20, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 02:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 17, 12:59 PDT
Scheduled maintenance for CDGC & CDMP Services on IICS UK Services, IICS EM West 1 Services and CDGC US (AWS)
Completed - The scheduled maintenance has been completed.
Jun 20, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 22:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 17, 12:56 PDT
Jun 19, 2025
Upcoming Maintenance for Cloud Application Integration on IICS US West 3 Services
Completed - The scheduled maintenance has been completed.
Jun 19, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 10:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to enable support for a specific Certificate Authority (CA) provider in Cloud Application Integration. This patch is a Zero Downtime update, meaning that no disruption will occur to running processes or services during the deployment.

All services will remain fully operational throughout this maintenance activity.

Action needed: None.

REFIDCST2670
Jun 19, 09:31 PDT
Scheduled maintenance for CDGC & CDMP Services on AP East 2 Azure Services, IICS Australia Azure Services, IICS AP NorthEast 2 Services and IICS AP NorthEast 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 19, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 02:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 17, 12:53 PDT
Upcoming Maintenance for Cloud Application Integration on US East 4 Services
Completed - The scheduled maintenance has been completed.
Jun 19, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 02:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to address to allow a particular CA provider in Cloud Application Integration. This deployment will be a Zero Downtime update and will not impact any running processes or services.

All services will remain fully operational during this activity.

Action needed: None.

REFIDCST-2669


Jun 19, 01:48 PDT
Scheduled maintenance for CDGC & CDMP Services on CDGC Canada, IICS Canada Central 1 Azure Services and IICS EM Central 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 19, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 17, 12:49 PDT
Jun 18, 2025
Upcoming maintenance on MDM SaaS
Completed - The scheduled maintenance has been completed.
Jun 18, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:30 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed with below mentioned changes:

-Resolves issues related to missing cross-references in scenarios of task rejection.

-Enables editing of dependent picklists irrespective of the dependent panel in the UI.

-Resolves errors encountered when editing picklist values.

-Enhances the ability to use empty and dependent picklists when working with large lookup fields.

-Allows usage of two reference entity fields when applying business event creation filters.

-Fixes issues with record creation using classification mappings in enrichment services.

-Resolves loading issues when one or more child records have deduplication columns without values.
Note:- That it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None

REFIDCST-2663


Jun 17, 03:32 PDT
Jun 17, 2025
Azure DB Maintenance on IICS AP NorthEast 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 17, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 11:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2643


Jun 10, 14:50 PDT
Certificate renewal for Data Quality and Profiling services on EMC1 Azure, Canada Azure, APNE1 Azure, and APE2 Azure
Resolved - Informatica renewed security certificates used by Data Quality and Cloud Profiling services on the following PODs.

-IICS EM Central 1 Azure Services
-IICS Canada Central 1 Azure Services
-IICS AP NorthEast 1 Azure Services
-IICS AP East 2 Azure Services

Services remained operational during maintenance, however there may have been a brief network interruption during the certificate update activity.

Action needed: None.
Jun 17, 02:30 PDT
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Additional Links
To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

IICS Events Calendar is at: https://network.informatica.com/s/event-landing