Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Hosted Agent ? Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Cloud Data Quality Operational
Cloud Profiling Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
IICS US West 5 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Hosted Agent ? Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
IICS Canada Central 1 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
B2B Gateway Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Hosted Agent Operational
Operational Insights ? Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Cloud Data Governance and Catalog – EMEA Operational
Metadata Command Center – EMEA Operational
Cloud Data Marketplace – EMEA Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Cloud Data Governance and Catalog – Asia Pacific Operational
Metadata Command Center – Asia Pacific Operational
Cloud Data Marketplace – Asia Pacific Operational
IICS UK Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Operational Insights ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Data Integration Elastic ? Operational
Cloud API Manager ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Cloud Hosted Agent ? Operational
Operational Insights ? Operational
IICS US West 3 Azure Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
B2B Gateway Operational
Operational Insights ? Operational
IICS EM Central 1 Azure Services Operational
Platform Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
IICS AP NorthEast 1 Azure Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud API Manager ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
B2B Gateway Operational
IICS AP East 2 Azure Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
IICS US West 1 GCP Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA Operational
Metadata Command Center - USA Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
IICS Sandbox (PRE-RELEASE) Operational
All Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
APJ Pod Maintenance Activity Nov 28, 07:40-07:55 PST
We will be performing a hardware maintenance.
Impact – During the maintenance window (5 minutes), customers cannot create/run new mapping tasks. All other operations will be normal.

Duration – 5 minutes
Planned maintenance window – 11/28/2022 07:40 AM – 07:45 AM PST
Posted on Nov 23, 14:58 PST
Cloud Data Governance & Catalog services in Asia Pacific region will be undergoing maintenance on 11/30 11 PM PST – 1 AM PT and during this time the following services will be DOWN. This affects the APJ Pod and the following services only.

Cloud Data Governance and Catalog - Asia Pacific
Metadata Command Service - Asia Pacific
Cloud Data Marketplace - Asia Pacific
Posted on Nov 25, 21:46 PST
GCP certificate renewal Dec 9, 07:30-07:45 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 23, 17:46 PST
Scheduled - We will renew the certs on the GCP pod on Dec 9th 7:30 AM PST. There will be no downtime for this activity. There be a small network glitch at the time of renewal, which is very minimal.
Nov 23, 15:03 PST
Update - Maintenance Window Date Change - January 20th, 2022, DAAS Operations is changing the date of this maintenance window from November 11th, 2021, to January 20th, 2022. The scope of the window will remain the same.
Nov 4, 07:32 PDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 07:23 PDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 07:17 PDT
Scheduled - Maintenance Window Date Change - January 20th, 2022, DAAS Operations is changing the date of this maintenance window from November 11th, 2021, to January 20th, 2022. The scope of the window (see notes directly below) will remain the same.

This is a reminder notification of an upcoming security change that could break your integrations with Informatica DaaS APIs.

To help ensure the security of your data, unencrypted HTTP access will be disabled for all DaaS endpoints on January 20th, 2022, at 6am EST. Starting on that date and time all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs being used when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of January 20th, 2022, at 6am EST. The rest of the URL remains the same, you just need to replace http:// with https://. Similarly, the body of your API request remains the same - there is no need to make any changes there. Only the endpoint URL needs to be updated if not already using HTTPS.

If you have any questions about this maintenance, please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Oct 26, 05:51 PDT
Update - Maintenance Window Date Change - January 20th 2022

DAAS Operations is changing the date of this maintenance window from November 11th 2021 to January 20th 2022. The scope of the window (see notes directly below) will remain the same.

This is a reminder notification of an upcoming security change that could break your integrations with Informatica DaaS APIs.

To help ensure the security of your data, unencrypted HTTP access will be disabled for all DaaS endpoints on January 20th, 2022, at 6am EST. Starting on that date and time all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of January 20th, 2022, at 6am EST. The rest of the URL remains the same, you just need to replace http:// with https://. Similarly, the body of your API request remains the same - there is no need to make any changes there. Only the endpoint URL needs to be updated if not already using HTTPS.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Oct 13, 10:59 PDT
Update - Please note the new date for this maintenance: November 11, 2021

To help ensure the security of your data, unencrypted HTTP access was disabled for all DaaS endpoints on June 30, 2021. However, this change was temporarily reverted and insecure HTTP connections are possible again until November 11, 2021. Starting on that date all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of November 11.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Aug 4, 05:39 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 05:34 PDT
Scheduled - Please note the new date for this maintenance: November 11, 2021

To help ensure the security of your data, unencrypted HTTP access was disabled for all DaaS endpoints on June 30, 2021. However, this change was temporarily reverted and insecure HTTP connections are possible again until November 11, 2021. Starting on that date all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of November 11.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Jul 8, 05:27 PDT
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:02 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 15, 08:14 PST
Scheduled - This is the monthly connector, application and package release. Please find the details of maintenance below. There is no downtime related to this maintenance.

We are removing licenses for EOL connectors that are unused in the past 12 months. More details are available at: https://network.informatica.com/docs/DOC-19406

Connectors being updated :
ADLS Gen2
Coupa V2
ServiceNow
Workday V2
REST V3(CDIE only)
Google Big Query V2
Google cloud Storage V2
Salesforce
Amazon Redshift V2
Amazon S3 V2
Kafka(CDI)
Microsoft Azure Cosmos DB SQL API
MongoDB
Databricks Delta

UKGPro Partner connector being deprecated

New partner connectors being added:
UKGPro V2
Google Sheets V2



Packages being Updated:
CCI Agent
Connector Service
Structure Discovery package and service

Cloud Data Integration and Platform are being updated

Cloud Application Integration is being updated to address a few defect fixes.
There is no Process server update during this maintenance.

External SSL certificate for Cloud Application Integration is being renewed during this maintenance.
There will be no downtime for this activity, however there can be a small network glitch for a few seconds at the time of certificate renewal.

Cloud Data Quality and Profiling are being updated.

Cloud Data Integration - Elastic is being updated.
Cloud Mass Ingestion Database, Streaming and Files and associated agent service for each are being updated.
Nov 15, 08:13 PST
Completed - The scheduled maintenance has been completed.
Nov 23, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 09:02 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 15, 08:03 PST
Scheduled - This is the monthly connector, application and package release. Please find the details of maintenance below. There is no downtime related to this maintenance.

We are removing licenses for EOL connectors that are unused in the past 12 months. More details are available at: https://network.informatica.com/docs/DOC-19406

Connectors being updated :
ADLS Gen2
Coupa V2
ServiceNow
Workday V2
REST V3(CDIE only)
Google Big Query V2
Google cloud Storage V2
Salesforce
Amazon Redshift V2
Amazon S3 V2
Kafka(CDI)
Microsoft Azure Cosmos DB SQL API
MongoDB
Databricks Delta

UKGPro Partner connector being deprecated

New partner connectors being added:
UKGPro V2
Google Sheets V2

Packages being Updated:
CCI Agent
Connector Service
Structure Discovery package and service

Cloud Data Integration and Platform are being updated

Cloud Application Integration is being updated to address a few defect fixes.
There is no Process server update during this maintenance.

External SSL certificate for Cloud Application Integration is being renewed during this maintenance.
There will be no downtime for this activity, however there can be a small network glitch for a few seconds at the time of certificate renewal.

Cloud Data Quality and Profiling are being updated.

Cloud Data Integration - Elastic is being updated.

Cloud Mass Ingestion Database, Streaming and Files and associated agent service for each are being updated.
Nov 15, 08:03 PST
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Completed - The scheduled maintenance has been completed.
Nov 18, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:06 PST
Scheduled - We will be deploying emergency fixes on NA West 1, US East 2, US West 3, US East 4, US West 1 Azure and US West 1 GCP pods.

This is a ZDT activity and will not have impact on running jobs.
Nov 17, 22:42 PST
Nov 17, 2021
Completed - The scheduled maintenance has been completed.
Nov 17, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:31 PST
Scheduled - We are applying regular maintenance patches to AP North East 1 Azure POD. This is a zero down time update and there should be no impact.

The Cloud Data Integration task and taskflow should continue to run normally.
Nov 17, 00:46 PST
Nov 16, 2021
Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:01 PST
Scheduled - This is the monthly connector, application and package release. Please find the details of maintenance below. There is no downtime related to this maintenance.

We are removing licenses for EOL connectors that are unused in the past 12 months. More details are available at: https://network.informatica.com/docs/DOC-19406

Connectors being updated :
ADLS Gen2
SAP ODP Extractor
Coupa V2
ServiceNow
Workday V2
REST V3(CDIE only)
Google Big Query V2
Google cloud Storage V2
Salesforce
Amazon Redshift V2
Amazon S3 V2
Kafka(CDI)
Microsoft Azure Cosmos DB SQL API
MongoDB
Databricks Delta

UKGPro Partner connector being deprecated

New partner connectors being added:
UKGPro V2
Google Sheets V2

Packages being Updated:
CCI Agent
Connector Service
Structure Discovery package and service

Cloud Data Integration and Platform are being updated

Cloud Application Integration is being updated to address a few defect fixes.
There is no Process server update during this maintenance.

External SSL certificate for Cloud Application Integration is being renewed during this maintenance.
There will be no downtime for this activity, however there can be a small network glitch for a few seconds at the time of certificate renewal.

Cloud Data Quality and Profiling are being updated. (US West 3 and US. East 4 pods)

Cloud Data Integration - Elastic is being updated. (US West 3 and US. East 4 pods)

Cloud Mass Ingestion Database, Streaming and Files and associated agent service for each are being updated. (US West 3 and US. East 4 pods)

Reference 360 and Customer 360 are being updated (US East 4 pod only)
Nov 11, 07:45 PST
Resolved - This incident has been resolved.
Nov 16, 17:09 PST
Monitoring - This incident is resolved and US West 1 GCP is accessible again. All services are operating normally.
Agent services may have restarted during this period.

We are monitoring the services.
Nov 16, 10:14 PST
Investigating - We are investigating an access issue with the US West 1 GCP pod. Users may be unable to login and any scheduled tasks may fail.

All other pods are operating normally.

Next update at 11 AM PT
Nov 16, 10:09 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:30 PST
Scheduled - We will be rotating IICS SSO App Credential for Germany pod, this will be a ZDT activity and should not have any impact.
Nov 15, 23:33 PST
Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.