Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Data Quality & Governance Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
Reference 360 Operational
Reference 360 ? Operational
Data Quality Cloud Operational
Rule Specification ? Operational
Ingestion Operational
Streaming Ingestion ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We are pleased to announce the Informatica Intelligent Cloud Services (IICS) Summer 2019 release.

Pre-release Program:
The objective of the IICS pre-release is to provide customers the ability to preview new functionality and test drive changes prior to the upcoming IICS release.

The pre-release environment will be upgraded to the upcoming IICS Summer 2019 release on July 8, 2019. To participate in the IICS pre-release, please consult this https://network.informatica.com/docs/DOC-15547. The community post provides details about how to set up your permanent pre-release organization, if you haven’t already done so during the previous release.

What's new in IICS Summer 2019?   
The IICS Summer 2019 release offers several new capabilities that include integration patterns, expanded connectivity, and platform functions. Highlights are listed below. For details refer this link: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2019/06/06/whats-new-in-iics-summer-2019

Data Integration
o Machine learning-based transformation recommendations.
o Runtime override of connection and object references along with other parameter file improvements.
o Taskflow support for file listeners and the RunAJob command line interface.
o Intelligent Structure Discovery: Support for data drift and new file formats such as AVRO. Simplified design experience.
o File Mass Ingestion: Additional sources and targets. Support for compress/decompress, encrypt/decrypt and large file transfer optimization.

Application Integration
o Developer productivity: New compact canvas, improved diagnostics and debugging.
o Guides: Improved page layout and Salesforce Lightning theme.
o Source control and deployment automation.
o Expanded pub/sub and messaging capabilities with Salesforce Platform Events and RabbitMQ support.

API Management
o Privacy data identification in API content, masking or blocking of sensitive personally identifiable information (feature in preview mode)
o Ability to customize the structure of API URLs.
o Support for the internationalization of API, group and organization names.

Integration Hub
o Support for predefined and custom roles with granular privileges that promote governance.

B2B Gateway
o Exchange files with your partners using Cloud AS2.
o Get insights into your daily gateway activities and statuses with the new dashboard.

Platform
o Asset dependency capability providing “used-by” and “uses” relationship information across all assets and services for impact analysis
o Ability to start/stop Secure Agent services to optimize computing resources and isolate the need to restart a single service from others
o More control and flexibility in managing users: REST APIs for user management. Grant/deny service level access to a user. Disable user to prevent user login.

Connectivity Enhancements
o New native connectors to connect to CDM/Power BI, Snowflake (V2), MongoDB, Adobe Experience Platform, Ariba (V2), and Cassandra
o Updates to existing connectors: Microsoft (MSD 365 Operations, Cosmos DB, ADLS Gen2 and Gen 1, SQL DW), Google (Google Big Query, Google Storage), Amazon (S3, Redshift), Oracle NetSuite, Salesforce, SAP (Concur V2, S/4 HANA) and Greenplum



New IICS Services:
The IICS Summer 2019 release offers the following new services:

Streaming Ingestion
o Ingestion of streaming data from logs, Apache Kafka and IoT sources
o Real-time monitoring and lifecycle management

Integration at Scale
o Run data integration jobs at scale on a fully managed spark serverless cluster.
o Support for AWS ecosystem: S3 & Redshift
o Auto-tune and scale fully-managed Kubernetes clusters.

Operational Insights
o Operational insights for IICS cloud services that provide monitoring and alerting for Secure Agents and their services

Reference 360
o Enables business users to manage enterprise reference data in an easy-to-use, configurable, business-friendly user interface.
o Provides versioning, collaboration and complete lifecycle management of reference data.

Data Quality
o Create and manage Data Quality Rule Specifications to validate and standardize data
o Manage value lists for Data Quality processes through Dictionaries
o Embed Data Quality in Data Integration processes
Posted on Jun 28, 14:22 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 11, 10:37 PDT
Scheduled - We are pleased to announce the Informatica Intelligent Cloud Services (IICS) Summer 2019 release.

Pre-release Program:
The objective of the IICS pre-release is to provide customers the ability to preview new functionality and test drive changes prior to the upcoming IICS release.

The pre-release environment will be upgraded to the upcoming IICS Summer 2019 release on July 8, 2019. To participate in the IICS pre-release, please consult this https://network.informatica.com/docs/DOC-15547. The community post provides details about how to set up your permanent pre-release organization, if you haven’t already done so during the previous release.

What's new in IICS Summer 2019?   
The IICS Summer 2019 release offers several new capabilities that include integration patterns, expanded connectivity, and platform functions. Highlights are listed below. For details refer this link: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2019/06/06/whats-new-in-iics-summer-2019

Data Integration
o Machine learning-based transformation recommendations.
o Runtime override of connection and object references along with other parameter file improvements.
o Taskflow support for file listeners and the RunAJob command line interface.
o Intelligent Structure Discovery: Support for data drift and new file formats such as AVRO. Simplified design experience.
o File Mass Ingestion: Additional sources and targets. Support for compress/decompress, encrypt/decrypt and large file transfer optimization.

Application Integration
o Developer productivity: New compact canvas, improved diagnostics and debugging.
o Guides: Improved page layout and Salesforce Lightning theme.
o Source control and deployment automation.
o Expanded pub/sub and messaging capabilities with Salesforce Platform Events and RabbitMQ support.

API Management
o Privacy data identification in API content, masking or blocking of sensitive personally identifiable information (feature in preview mode)
o Ability to customize the structure of API URLs.
o Support for the internationalization of API, group and organization names.

Integration Hub
o Support for predefined and custom roles with granular privileges that promote governance.

B2B Gateway
o Exchange files with your partners using Cloud AS2.
o Get insights into your daily gateway activities and statuses with the new dashboard.

Platform
o Asset dependency capability providing “used-by” and “uses” relationship information across all assets and services for impact analysis
o Ability to start/stop Secure Agent services to optimize computing resources and isolate the need to restart a single service from others
o More control and flexibility in managing users: REST APIs for user management. Grant/deny service level access to a user. Disable user to prevent user login.

Connectivity Enhancements
o New native connectors to connect to CDM/Power BI, Snowflake (V2), MongoDB, Adobe Experience Platform, Ariba (V2), and Cassandra
o Updates to existing connectors: Microsoft (MSD 365 Operations, Cosmos DB, ADLS Gen2 and Gen 1, SQL DW), Google (Google Big Query, Google Storage), Amazon (S3, Redshift), Oracle NetSuite, Salesforce, SAP (Concur V2, S/4 HANA) and Greenplum



New IICS Services:
The IICS Summer 2019 release offers the following new services:

Streaming Ingestion
o Ingestion of streaming data from logs, Apache Kafka and IoT sources
o Real-time monitoring and lifecycle management

Integration at Scale
o Run data integration jobs at scale on a fully managed spark serverless cluster.
o Support for AWS ecosystem: S3 & Redshift
o Auto-tune and scale fully-managed Kubernetes clusters.

Operational Insights
o Operational insights for IICS cloud services that provide monitoring and alerting for Secure Agents and their services

Reference 360
o Enables business users to manage enterprise reference data in an easy-to-use, configurable, business-friendly user interface.
o Provides versioning, collaboration and complete lifecycle management of reference data.

Data Quality
o Create and manage Data Quality Rule Specifications to validate and standardize data
o Manage value lists for Data Quality processes through Dictionaries
o Embed Data Quality in Data Integration processes
Jun 28, 14:24 PDT
We are pleased to announce the Informatica Intelligent Cloud Services (IICS) Summer 2019 release.

Pre-release Program:
The objective of the IICS pre-release is to provide customers the ability to preview new functionality and test drive changes prior to the upcoming IICS release.

The pre-release environment will be upgraded to the upcoming IICS Summer 2019 release on July 8, 2019. To participate in the IICS pre-release, please consult this https://network.informatica.com/docs/DOC-15547. The community post provides details about how to set up your permanent pre-release organization, if you haven’t already done so during the previous release.

What's new in IICS Summer 2019?   
The IICS Summer 2019 release offers several new capabilities that include integration patterns, expanded connectivity, and platform functions. Highlights are listed below. For details refer this link: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2019/06/06/whats-new-in-iics-summer-2019

Data Integration
o Machine learning-based transformation recommendations.
o Runtime override of connection and object references along with other parameter file improvements.
o Taskflow support for file listeners and the RunAJob command line interface.
o Intelligent Structure Discovery: Support for data drift and new file formats such as AVRO. Simplified design experience.
o File Mass Ingestion: Additional sources and targets. Support for compress/decompress, encrypt/decrypt and large file transfer optimization.

Application Integration
o Developer productivity: New compact canvas, improved diagnostics and debugging.
o Guides: Improved page layout and Salesforce Lightning theme.
o Source control and deployment automation.
o Expanded pub/sub and messaging capabilities with Salesforce Platform Events and RabbitMQ support.

API Management
o Privacy data identification in API content, masking or blocking of sensitive personally identifiable information (feature in preview mode)
o Ability to customize the structure of API URLs.
o Support for the internationalization of API, group and organization names.

Integration Hub
o Support for predefined and custom roles with granular privileges that promote governance.

B2B Gateway
o Exchange files with your partners using Cloud AS2.
o Get insights into your daily gateway activities and statuses with the new dashboard.

Platform
o Asset dependency capability providing “used-by” and “uses” relationship information across all assets and services for impact analysis
o Ability to start/stop Secure Agent services to optimize computing resources and isolate the need to restart a single service from others
o More control and flexibility in managing users: REST APIs for user management. Grant/deny service level access to a user. Disable user to prevent user login.

Connectivity Enhancements
o New native connectors to connect to CDM/Power BI, Snowflake (V2), MongoDB, Adobe Experience Platform, Ariba (V2), and Cassandra
o Updates to existing connectors: Microsoft (MSD 365 Operations, Cosmos DB, ADLS Gen2 and Gen 1, SQL DW), Google (Google Big Query, Google Storage), Amazon (S3, Redshift), Oracle NetSuite, Salesforce, SAP (Concur V2, S/4 HANA) and Greenplum



New IICS Services:
The IICS Summer 2019 release offers the following new services:

Streaming Ingestion
o Ingestion of streaming data from logs, Apache Kafka and IoT sources
o Real-time monitoring and lifecycle management

Integration at Scale
o Run data integration jobs at scale on a fully managed spark serverless cluster.
o Support for AWS ecosystem: S3 & Redshift
o Auto-tune and scale fully-managed Kubernetes clusters.

Operational Insights
o Operational insights for IICS cloud services that provide monitoring and alerting for Secure Agents and their services

Reference 360
o Enables business users to manage enterprise reference data in an easy-to-use, configurable, business-friendly user interface.
o Provides versioning, collaboration and complete lifecycle management of reference data.

Data Quality
o Create and manage Data Quality Rule Specifications to validate and standardize data
o Manage value lists for Data Quality processes through Dictionaries
o Embed Data Quality in Data Integration processes
Posted on Jun 28, 14:26 PDT
This is a monthly rolling patch.
All services will remain operational and there is no downtime related to this activity.
Posted on Jun 24, 11:46 PDT
This is a monthly rolling patch.
All services will remain operational and there is no downtime related to this activity.
Posted on Jun 24, 11:49 PDT
Past Incidents
Jul 19, 2019

No incidents reported today.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 07:32 PDT
Update - The issue has been resolved and customers should no longer face any issues. Please reach out to Informatica Support for any queries or concerns.
Jul 11, 06:49 PDT
Monitoring - The issue has been resolved and customers should no longer face any issues. Please reach out to Informatica Support for any queries or concerns.
Jul 11, 06:49 PDT
Identified - Some of the processes might have been re triggered by the scheduler. This is already addressed and we should not see any recurrence of repeating of job triggers. Please wait for further updates.
Jul 11, 06:42 PDT
Investigating - We are noticing some performance issues in our EMEA POD. While we are currently working on this and this should not pose any issues in task execution. Please reach out to Informatica Support for any queries.
Jul 11, 06:26 PDT
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Postmortem - Read details
Jul 8, 07:27 PDT
Resolved - This incident has been resolved.
Jul 8, 07:20 PDT
Postmortem - Read details
Jul 16, 09:14 PDT
Resolved - Customers experienced connectivity errors to Informatica products running on one node in our EU data center
Jul 8, 03:28 PDT
Jul 7, 2019

No incidents reported.

Jul 6, 2019
Postmortem - Read details
Jul 11, 18:43 PDT
Resolved - This incident is confirmed resolved.

The RCA will be posted in the coming days.
Jul 6, 08:09 PDT
Monitoring - We have corrected the state of Taskflows that were incorrectly reporting as "Running".
All services are operating are normally.

Thank you for your patience.
Jul 5, 10:59 PDT
Identified - The issue with taskflows has been resolved and they are completing as expected.
The previous runs of the taskflows may be in "Running" state, we are working on fixing the state of these. We will update the status of the same.

Next Update at: 11 AM PST
Jul 5, 09:10 PDT
Investigating - Some Taskflows are taking longer to complete in NA1 POD and we are currently investigating the same.
Please reach out to Informatica Support for any questions or queries.
Jul 5, 07:41 PDT