Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS NA East 2 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services ? Operational
IICS US West 3 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS US East 4 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
IICS US West 5 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
ModelServe ? Operational
Operational Insights ? Operational
Platform Services ? Operational
INFACore ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS US East 6 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
IICS Canada Central 1 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
Platform Services Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
Platform Services Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS AP SouthEast 1 Services ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS US West 3 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
IICS US West 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS US West 1 GCP Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services Operational
Data Governance Catalog Prep & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Cloud Data Preparation ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS Sandbox (PRE-RELEASE) Operational
All Services ? Operational
Cloud Data Validation ? Operational
API Center ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Metadata Command Center – APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming maintenance for CDGC on US (AWS) and UK Pods Jun 1, 2023 10:00-13:00 PDT
We are applying maintenance patch on US (AWS) and UK Pods. This is a zero down time update, there should be no impact and all services will remain operational.
Posted on May 31, 2023 - 12:00 PDT
Upcoming maintenance for CDGC Canada CACENTRAL1, IICS AP SouthEast 1 Services and IICS AP NorthEast 2 Services Jun 1, 2023 15:00-18:00 PDT
We are applying maintenance patch on CDGC Canada CACENTRAL1, IICS AP SouthEast 1 Services and IICS AP NorthEast 2 Services. This is a zero down time update, there should be no impact and all services will remain operational.
Posted on May 31, 2023 - 12:05 PDT
Past Incidents
May 31, 2023
Issues with MDM SaaS on EM SouthEast 1 Azure services
Resolved - We have identified an access issue with the MDM SaaS services in EM SouthEast 1 Azure started at 9.23 AM PT. Tasks associated with MDM Customer 360 SaaS, Business 360, Multidomain MDM, Supplier 360, Product 360, and Reference 360 might be failed.


Fixed and resolved the issue at 9:44 AM PT
Total downtime: 21 minutes.
May 31, 10:00 PDT
Upcoming Maintenance on EM West 1 (CDGC)
Completed - The scheduled maintenance has been completed.
May 31, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 06:30 PDT
Scheduled - We are applying maintenance patch on EM West 1. This is a zero down time update, there should be no impact and all services will remain operational.
May 31, 05:48 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - CDGC Canada CACENTRAL1
Completed - The scheduled maintenance has been completed.
May 31, 06:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 01:00 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. All other services will remain operational
May 22, 15:55 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center--Data Governance Catalog Prep & Quality Cloud
Completed - The scheduled maintenance has been completed.
May 31, 04:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 01:10 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. All other services will remain operational
May 31, 01:07 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center--Data Governance Catalog Prep & Quality Cloud
Completed - The scheduled maintenance has been completed.
May 31, 00:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 19:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. All other services will remain operational
May 21, 20:11 PDT
May 30, 2023
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center-- IICS AP SouthEast 1 Services
Completed - The scheduled maintenance has been completed.
May 30, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 01:00 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. All other services will remain operational
May 21, 19:01 PDT
Emergency Maintenance patch to US West 3 for Cloud Application Integration
Completed - The scheduled maintenance has been completed.
May 30, 03:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 02:16 PDT
Scheduled - We are performing emergency infrastructure maintenance on US West 3 POD. This activity may render our services being temporarily unavailable between 02:15 AM PT to 03:15 AM PT. During this window, we expect services to be unavailable and executions may be impacted.
May 30, 02:06 PDT
IICS US West 5 pod will undergo database infrastructure maintenance between 02:00 AM PT – 02:30 AM PT on May 30th
Completed - The scheduled maintenance has been completed.
May 30, 02:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 02:00 PDT
Scheduled - During this 30-minute period the following services will be down for up to 15 minutes:
Cloud Data Integration data transfer tasks, dynamic mapping tasks and command tasks will be impacted, and UI access to these services will be limited.
The schedules for dynamic mapping tasks, data transfer tasks and taskflows using these tasks will fail during this time.

Cloud Mass Ingestion service will not be available and any tasks will fail at this time.
File Ingestion task: Jobs which are in running state during this maintenance might miss file events and status update. These will be subsequently marked as failed once the service is up.

Cloud Data Catalog search will not be available.

All other services will remain operational.
May 25, 18:23 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center -- IICS UK Services
Completed - The scheduled maintenance has been completed.
May 30, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 19:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. All other services will remain operational
May 21, 18:55 PDT
May 29, 2023
Upcoming maintenance on May upgraded Pods.
Completed - The scheduled maintenance has been completed.
May 29, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 05:31 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to resolve an error publishing an asset. This is a zero-downtime implementation. Services will remain operational and jobs will not be impacted.
May 28, 22:40 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata - IICS AP NorthEast 2 Services
Completed - The scheduled maintenance has been completed.
May 29, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 01:00 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. All other services will remain operational
May 21, 04:43 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata - IICS EM West 1 Services
Completed - The scheduled maintenance has been completed.
May 29, 00:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. All other services will remain operational
May 21, 04:48 PDT
May 28, 2023
May 27, 2023

No incidents reported.

May 26, 2023
Upcoming maintenance on May upgraded Pods
Completed - The scheduled maintenance has been completed.
May 26, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 01:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to resolve an issue where users are not able to open the File Transfer Portal and observe a KMS decryption issue. This is a zero downtime implementation. Services will remain operational and jobs will not be impacted.
May 26, 01:01 PDT
May 25, 2023
Advanced Mapping execution issue in IICS US West 5 Services
Resolved - This incident has been resolved.
May 25, 18:02 PDT
Monitoring - We continue to monitor the services and all services are operating normally.
May 25, 17:30 PDT
Identified - We identified an issue with Advanced mappings in US West 5 pod between 3:10 - 3:15 and 9 AM PT -10 AM PT. This may have caused degraded performance and/or job failures for cloud data integration advanced mappings . The issue is resolved as of 10 am PT and advanced mappings are operating normally.

All Services are operating normally.
May 25, 17:05 PDT
Upcoming maintenance on May upgraded Pods for MDM SaaS Services
Completed - The scheduled maintenance has been completed.
May 25, 11:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to resolve a Match job which fails with a ClassCast Exception. This is a zero downtime implementation. Services will remain operational and jobs will not be impacted.
May 25, 08:30 PDT
DaaS Scheduled Maintenance - 25 May 2023
Completed - The scheduled maintenance has been completed.
May 25, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 PDT
Scheduled - Informatica DAAS Operations is scheduling a maintenance window for Thursday May 25th (5/25/2023) for the purpose of patching critical network infrastructure. The window will begin at 9:00AM EST and will last for two hours ending at 11:00AM EST. 

Hard downtime is not expected during this maintenance window, but customers might experience latency or other small-scale service disruptions.
May 10, 14:49 PDT
Upcoming Maintenance for Cloud Data Governance and Catalog on Canada Central 1 Services
Completed - The scheduled maintenance has been completed.
May 25, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 00:30 PDT
Update - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog.
There is no expected downtime and services will remain operational during the maintenance activity.
May 22, 09:48 PDT
Scheduled - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog. There is no expected downtime and services will remain operational during the maintenance activity.
May 21, 22:51 PDT
Upcoming Maintenance for Cloud Data Governance and Catalog on US Pod.
Completed - The scheduled maintenance has been completed.
May 25, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 19:30 PDT
Update - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog.
There is no expected downtime and services will remain operational during the maintenance activity.
May 22, 09:56 PDT
Scheduled - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog. There is no expected downtime and services will remain operational during the maintenance activity.
May 21, 22:22 PDT
May 24, 2023
May 23, 2023
B2B gateway service issue in NA East 2 pod
Resolved - This incident has been resolved.
May 23, 17:56 PDT
Monitoring - The issue is resolved and all services are operating normally as of now. We continue to actively monitor the services.
May 23, 15:58 PDT
Investigating - We have identified an access issue with the B2B Gateway service in NA East 2 starting 2:29 PM PT. Tasks associated with B2B Gateway may fail. We are actively working on the issue.

The next update is at 4 PM PT.
All other services are operating normally.
May 23, 15:04 PDT
Upcoming Maintenance for Cloud Data Governance and Catalog on the AP South East 1 Services.
Completed - The scheduled maintenance has been completed.
May 23, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:32 PDT
Update - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog.
There is no expected downtime and services will remain operational during the maintenance activity.
May 22, 09:00 PDT
Scheduled - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog. There is no expected downtime and services will remain operational during the maintenance activity.
May 21, 22:10 PDT
Upcoming Maintenance for Cloud Data Governance and Catalog on the UK Pod Services
Completed - The scheduled maintenance has been completed.
May 23, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:30 PDT
Update - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog.
There is no expected downtime and services will remain operational during the maintenance activity.
May 22, 09:10 PDT
Scheduled - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog. There is no expected downtime and services will remain operational during the maintenance activity.
May 21, 22:34 PDT
May 22, 2023
Upcoming Maintenance for Cloud Data Governance and Catalog on AP North East 2 Services.
Completed - The scheduled maintenance has been completed.
May 22, 16:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 12:30 PDT
Scheduled - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog. There is no expected downtime and services will remain operational during the maintenance activity.
May 21, 21:59 PDT
Issue while accessing MDM SaaS -- US West 3 Services
Resolved - This incident has been resolved.
May 22, 04:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 04:36 PDT
Investigating - We are seeing issues while accessing Customer 360, Business 360, Multidomain MDM, Supplier 360, Product 360 and Reference 360 UI.
We are investigating this on priority and shall continue to update on the progress.
May 22, 03:51 PDT
Upcoming Maintenance for Cloud Data Governance and Catalog on EM West 1 Services.
Completed - The scheduled maintenance has been completed.
May 22, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 21:30 PDT
Scheduled - Informatica Cloud Operations team will be performing maintenance which affects Cloud Data Governance and Catalog. There is no expected downtime and services will remain operational during the maintenance activity.
May 21, 21:28 PDT
May 21, 2023
May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Intermittent MDM Job failures issues in EM West 1
Resolved - This incident has been resolved.
May 18, 21:30 PDT
Monitoring - We are actively investigating the issue on priority. We shall keep the status updated.
May 18, 11:33 PDT
Update - We are actively investigating the issue on priority. We shall keep the status updated.
May 18, 11:08 PDT
Investigating - We are noticing some instances where CAI processes are taking more time due to which MDM jobs will get impacted. We are investigating this on priority and shall continue to update on the progress. Reference Link : https://status.informatica.com/incidents/3jv6p9tdq6gy
May 18, 07:53 PDT
Some CAI processes are taking longer to complete on EM West 1
Resolved - This incident has been resolved.
May 18, 18:23 PDT
Monitoring - We have implemented a fix for the issue and the incident is resolved. Processes are executing normally since 10 AM PT.

We are monitoring the environment.
Currently all services are operating normally.
May 18, 11:24 PDT
Update - We are actively investigating the issue on priority. We shall keep the status updated.
May 18, 09:23 PDT
Update - We are continuing to investigate the issue. We will keep you posted.
May 18, 07:27 PDT
Investigating - We are noticing some instances where some CAI processes taking longer to complete on IICS EM West 1 POD. We are investigating this on priority and shall continue to update on the progress.
May 18, 06:39 PDT
Elastic search maintenance activity in POD4
Resolved - This incident has been resolved
May 18, 11:18 PDT
Monitoring - The activity has been completed successfully.
May 18, 07:21 PDT
Investigating - MDM SaaS Elastic Search ZDT maintenance activity in progress. If any issues observed, Please reach out to Informatica GCS via support case if anything is needed.
May 18, 07:14 PDT
Informatica MDM SaaS May Release Maintenance is still in progress -- IICS US West 1 GCP Services
Completed - The scheduled maintenance has been completed.
May 18, 01:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 00:40 PDT
Scheduled - Informatica MDM SaaS May Release Maintenance is still in progress. MDM SaaS is facing intermittent issue with RDM services. Team is working on resolution.
May 18, 00:39 PDT
May 17, 2023
May 2023 release for NA East 2, US East 4, US East 6, EM West 1, US West 1 GCP, US West 3 Azure, UK, AP East 2 Azure, Australia Azure, EM Central 1 Azure, IICS EM SouthEast 1 Azure Services and IICS EM West 2 GCP Services
Completed - The scheduled maintenance has been completed.
May 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 PDT
Scheduled - May 2023 Release includes: Standard Release for MDM SaaS and Patch Release for other Informatica Cloud Services

Please find below the link to the CDI Connector Release Notes for the May 2023 release:
https://docs.informatica.com/integration-cloud/data-integration-connectors/current-version/connector-release-notes.html

Knowledge Base article explaining Release Definitions: https://knowledge.informatica.com/s/article/IICS-Release-Definitions?language=en_US

Customer, 360, Reference 360 will be undergoing May 2023 Standard Release.

Please find the What’s new link of MDM May 2023 Standard release: - https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm#page/aa-iics-whats-new/May_2023_7.html

Please find the details of maintenance below for May 2023 Patch release on other Informatica Cloud Services.

Connectors being updated :

Adobe Experience Platform Connector
File Processor Connector
SAP Table Connector
Kafka Connector
Microsoft SharePoint Connector
PostgreSQL Connector

Packages being updated :

UDTforHierarchy
Hadoop-parsers
SAPMapplet

Operational Insights and its associated agent service are being updated.

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated.

https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm#page/aa-iics-whats-new/Preface.html
May 9, 11:25 PDT
Upcoming maintenance on May upgraded Pods for MDM SaaS Services
Completed - The scheduled maintenance has been completed.
May 17, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 02:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to resolve an issue with rule validation and a patch to resolve an issue creating a relationship within the Hierarchy Workspace. This is a zero downtime implementation. Services will remain operational and jobs will not be impacted.
May 17, 01:43 PDT
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Additional Links
To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

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IICS Events Calendar is at: https://network.informatica.com/s/event-landing