Intelligent Cloud Services Status

All Systems Operational

IICS NA West 1 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

Operational Insights Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Hosted Agent Operational

IICS NA East 2 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

IICS US West 3 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

IICS US East 4 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Operational Insights Operational

Reference 360 Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

Customer 360 Operational

IICS US West 5 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

Operational Insights Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Hosted Agent Operational

IICS US East 6 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Operational Insights Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

Cloud Data Quality Operational

Cloud Profiling Operational

IICS Canada Central 1 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

Cloud Data Quality Operational

Cloud Profiling Operational

IICS EM West 1 Services Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud API Manager Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

IICS AP SouthEast 1 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

IICS US West 1 Azure Services Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Integration Elastic Operational

Cloud API Manager Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

IICS US West 3 Azure Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

IICS AP NorthEast 1 Azure Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud API Manager Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

IICS US West 1 GCP Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Data Quality & Governance Cloud Operational

Cloud Data Quality Radar Operational

Cloud Address Verification — EMEA Operational

Cloud Address Verification — USA Operational

Cloud Email Verification — EMEA Operational

Cloud Email Verification – USA Operational

Cloud Phone Verification – EMEA Operational

Cloud Phone Verification – USA Operational

Cloud Address Verification Batch Jobs – EMEA Operational

Rule Specification Operational

Informatica Axon Cloud Services Operational

Informatica Axon Cloud Operational

IICS Sandbox (PRE-RELEASE) Operational

All Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

April Monthly release for US West 3 and US West 1 GCP pods Apr 13, 21:00-23:00 PDT

This is the monthly connector, application and package release.

B2B Gateway is being updated during this release with new enhancements and defect fixes.
B2B Gateway will not be available between 9-11 PM PT.
Some features added in B2B Gateway:
• Event API enhancement – added correlation information for outbound X12 messages
• Added support for new EDIFACT message - SLSRPT
• Move to mapping execution instead MCT created and deleted for every run
• Added support for using incoming interchange id and qualifier in process to backend mappings
(US West 3 pod only)

All other services will remain operational.

Please find details of the release below.

Connectors being updated:
• SAPTableConector
• OData Consumer
• WSConsumer
• GoogleBigQuery V2
• GoogleCloudStorage V2
• Cvent
• Microsoft Dynamics Connector

Partner connectors being updated:
• Adaptive Insights
• CallidusCloud Badgeville
• CallidusFile Processor
• Domo
• HubSpot
• RapidMiner
• Satmetrix
• Yellowbrick Data Warehouse (New connector)
• SAS Connector (The Bridgers) {New connector)

Packages being updates:
• Structure Discovery

Connector release notes available here: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Following applications and services are being updated during this release:

Cloud Data Integration application is being updated during this release.

Cloud Application Integration application is being updated. Process Server agent service is not being updated during this release.

Cloud Data Quality and Data Profiling are being updated. (US West 3 pod only)

Mass Ingestion Streaming and associated agent service are being updated. (US West 3 pod only)

Mass Ingestion Database and associated agent service are being updated. (US West 3 pod only)

Operational Insights and OI Data collector agent service are being updated. (US West 3 pod only)

Cloud Data Integration – Elastic is being updated. (US West 3 pod only)
Posted on Apr 7, 18:37 PDT

April Monthly release for US East 4 pod – Downtime between 9 - 9:15 PM PT Apr 13, 21:00-23:00 PDT

Update - This is the monthly connector, application and package release.

IICS US East 4 pod will undergo database infrastructure maintenance during this monthly release, between 9 PM – 9:15 PM PT (during the regular maintenance window of 9 – 11 PM PT).
During this 15-minute period, all services will be impacted, including scheduled jobs, and access may be limited.
Since the services may be down for several minutes within this maintenance window, we recommend setting a black out period during this time.

B2B Gateway is being updated during this release with new enhancements and defect fixes.
B2B Gateway will not be available between 9-11 PM PT.
Some features added in B2B Gateway:
• Event API enhancement – added correlation information for outbound X12 messages
• Added support for new EDIFACT message - SLSRPT
• Move to mapping execution instead MCT created and deleted for every run
• Added support for using incoming interchange id and qualifier in process to backend mappings

Please find details of the release below.

Connectors being updated:
• SAPTableConector
• OData Consumer
• WSConsumer
• GoogleBigQuery V2
• GoogleCloudStorage V2
• Cvent
• Microsoft Dynamics Connector

Partner connectors being updated:
• Adaptive Insights
• CallidusCloud Badgeville
• CallidusFile Processor
• Domo
• HubSpot
• RapidMiner
• Satmetrix
• Yellowbrick Data Warehouse (New connector)
• SAS Connector (The Bridgers) {New connector)

Packages being updates:
• Structure Discovery

Connector release notes available here: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Following applications and services are being updated during this release:

Cloud Data Integration application is being updated during this release.

Cloud Application Integration application is being updated. Process Server agent service is not being updated during this release.

Cloud Data Quality and Data Profiling are being updated.

Mass Ingestion Streaming and associated agent service are being updated.

Mass Ingestion Database and associated agent service are being updated.

Operational Insights and OI Data collector agent service are being updated.

Cloud Data Integration – Elastic is being updated.

Reference 360 and Customer 360 are being updated.
Apr 8, 21:43 PDT

Scheduled - This is the monthly connector, application and package release.

IICS US East 4 pod will undergo database infrastructure maintenance during this monthly release, between 9 PM – 9:15 PM PT (during the regular maintenance window of 9 – 11 PM PT).
During this 15-minute period, all services will be impacted, including scheduled jobs, and access may be limited.
Since the services may be down for several minutes within this maintenance window, we recommend setting a black out period during this time.

B2B Gateway is being updated during this release with new enhancements and defect fixes.
B2B Gateway will not be available between 9-11 PM PT.
Some features added in B2B Gateway:
• Event API enhancement – added correlation information for outbound X12 messages
• Added support for new EDIFACT message - SLSRPT
• Move to mapping execution instead MCT created and deleted for every run
• Added support for using incoming interchange id and qualifier in process to backend mappings

Please find details of the release below.

Connectors being updated:
• SAPTableConector
• OData Consumer
• WSConsumer
• GoogleBigQuery V2
• GoogleCloudStorage V2
• Cvent
• Microsoft Dynamics Connector

Partner connectors being updated:
• Adaptive Insights
• CallidusCloud Badgeville
• CallidusFile Processor
• Domo
• HubSpot
• RapidMiner
• Satmetrix
• Yellowbrick Data Warehouse (New connector)
• SAS Connector (The Bridgers) {New connector)

Packages being updates:
• Structure Discovery

Connector release notes available here: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Following applications and services are being updated during this release:

Cloud Data Integration application is being updated during this release.

Cloud Application Integration application is being updated. Process Server agent service is not being updated during this release.

Cloud Data Quality and Data Profiling are being updated.

Mass Ingestion Streaming and associated agent service are being updated.

Mass Ingestion Database and associated agent service are being updated.

Operational Insights and OI Data collector agent service are being updated.

Cloud Data Integration – Elastic is being updated.

Reference 360 and Customer 360 are being updated.
Apr 7, 18:31 PDT

Change maintenance window on the dqcloud-modelstore-use6 RDS Apr 14, 04:00-05:00 PDT

We need a maintenance window on the dqcloud-modelstore-use6 RDS for Wednesday 14th April 11AM UTC. We expect a few min of downtime to complete this.
Maintenance is needed due to underlying AWS hardware issues and cannot be avoided.
Posted on Apr 8, 08:04 PDT

DaaS Scheduled Maintenance - 21 September 2019 Apr 24, 03:00-06:00 PDT

Informatica DaaS Operations will be performing system maintenance on Saturday, April 24th 2021 between 3:00 AM PDT (10:00 UTC) and 6:00 AM PDT (13:00 UTC). During this time there may be brief service interruptions to all Informatica DaaS products.

The team will make every effort to minimize any disruptions. If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Posted on Apr 8, 13:16 PDT

Past Incidents

Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

April 2021 Monthly release for NA East 2 pods and US West 1 Azure

Completed - The scheduled maintenance has been completed.
Apr 6, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 21:00 PDT

Scheduled - This is the monthly connector, application and package release.

NA East 2 pod - B2B Gateway is being updated during this release with new enhancements and defect fixes.
B2B Gateway will not be available between 9-11 PM PT.
Some features added in B2B Gateway:
• Event API enhancement – added correlation information for outbound X12 messages
• Added support for new EDIFACT message - SLSRPT
• Move to mapping execution instead MCT created and deleted for every run
• Added support for using incoming interchange id and qualifier in process to backend mappings
(B2B gateway is not applicable to US West 1 Azure pod)

All other services will remain operational.

Please find details of the release below.

Connectors being updated:
• SAPTableConector
• OData Consumer
• WSConsumer
• GoogleBigQuery V2
• GoogleCloudStorage V2
• Cvent
• Microsoft Dynamics Connector

Partner connectors being updated:
• Adaptive Insights
• CallidusCloud Badgeville
• CallidusFile Processor
• Domo
• HubSpot
• RapidMiner
• Satmetrix
• Yellowbrick Data Warehouse (New connector)
• SAS Connector (The Bridgers) {New connector)

Packages being updates:
• Structure Discovery

Connector release notes available here: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Following applications and services are being updated during this release:

Cloud Data Integration application is being updated during this release.

Cloud Application Integration application is being updated. Process Server agent service is not being updated during this release.

Cloud Data Quality and Data Profiling are being updated.

Mass Ingestion Streaming and associated agent service are being updated.

Mass Ingestion Database and associated agent service are being updated.

Operational Insights and OI Data collector agent service are being updated.

Cloud Data Integration – Elastic is being updated.
Apr 1, 12:22 PDT

April Monthly release for NA West 1 pod – Downtime between 9 - 9:20 PM PT

Completed - The scheduled maintenance has been completed.
Apr 6, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 21:00 PDT

Update - This is the monthly connector, application and package release.

IICS NA West 1 pod will undergo database infrastructure maintenance during this monthly release, between 9 PM – 9:20 PM PT (during the regular maintenance window of 9 – 11 PM PT).
During this 20-minute period, services will be impacted, including scheduled jobs, and access may be limited.
Since the services may be down for several minutes within this maintenance window, we recommend setting a black out period during this time.

B2B Gateway is being updated during this release with new enhancements and defect fixes. These updates will need a downtime on the B2B Gateway service and it will not be available during the maintenance window (9 PM -11 PM PT)
Some features added in B2B Gateway:
• Event API enhancement – added correlation information for outbound X12 messages
• Added support for new EDIFACT message - SLSRPT
• Move to mapping execution instead MCT created and deleted for every run
• Added support for using incoming interchange id and qualifier in process to backend mappings

Please find the other details of the release below.

Connectors being updated:
• SAPTableConector
• OData Consumer
• WSConsumer
• GoogleBigQuery V2
• GoogleCloudStorage V2
• Cvent
• Microsoft Dynamics Connector

Partner connectors being updated:
• Adaptive Insights
• CallidusCloud Badgeville
• CallidusFile Processor
• Domo
• HubSpot
• RapidMiner
• Satmetrix
• Yellowbrick Data Warehouse (New connector)
• SAS Connector (The Bridgers) {New connector)

Packages being updates:
• Structure Discovery

Connector release notes available here: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Following applications and services are being updated during this release:

Cloud Data Integration application is being updated during this release.

Cloud Application Integration application is being updated. Process Server agent service is not being updated during this release.

Cloud Data Quality and Data Profiling are being updated.

Mass Ingestion Streaming and associated agent service are being updated.

Mass Ingestion Database and associated agent service are being updated.

Operational Insights and OI Data collector agent service are being updated.

Cloud Data Integration – Elastic is being updated.
Apr 1, 12:23 PDT

Scheduled - This is the monthly connector, application and package release.

IICS NA West 1 pod will undergo database infrastructure maintenance during this monthly release, between 9 – 9:20 PM PT (during the regular maintenance window of 9 – 11 PM PT).
During this time services will be impacted, including scheduled jobs, and access may be limited.
Since the services may be down for several minutes within this maintenance window, we recommend setting a black out period during this time.

Other details of the maintenance will be updated on March 31st.
Mar 29, 16:10 PDT

Apr 5, 2021

April Monthly release for IICS PRE-RELEASE (SANDBOX) pod

Completed - The scheduled maintenance has been completed.
Apr 5, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 08:00 PDT

Scheduled - This is the monthly connector, application and package release for the IICS PRE-RELEASE pod. (https://dmr-us.informaticacloud.com)

Please find the other details of the release below.

Connectors being updated:
• SAPTableConector
• OData Consumer
• WSConsumer
• GoogleBigQuery V2
• GoogleCloudStorage V2
• Cvent
• Microsoft Dynamics Connector

Partner connectors being updated:
• Adaptive Insights
• CallidusCloud Badgeville
• CallidusFile Processor
• Domo
• HubSpot
• RapidMiner
• Satmetrix
• Yellowbrick Data Warehouse (New connector)
• SAS Connector (The Bridgers) {New connector)

Packages being updates:
• Structure Discovery

Connector release notes available here: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Following applications and services are being updated during this release:

Cloud Data Integration application is being updated during this release.

Cloud Application Integration application is being updated. Process Server agent service is not being updated during this release.

Cloud Data Quality and Data Profiling are being updated.

Cloud Data Integration – Elastic is being updated.
Apr 4, 18:57 PDT

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

IICS AP SouthEast1(APJ) Disaster Recovery IP Address Update

Completed - The scheduled maintenance has been completed.
Apr 1, 10:58 PDT

Scheduled - As a result of our continuous improvement effort for disaster recovery, Informatica has made the decision to relocate our disaster recovery site for our AP SouthEast1 (APJ) IICS cloud services.
We will move the Disaster Recovery site from Tokyo, Japan (“ap-northeast-1”) to Sydney, Australia (“ap-southeast-2” (zone C)) on March 30, 2021.
All Informatica services currently running in the primary APJ Site – Sydney, Australia (“ap-southeast-2a and ap-southeast-2b”) will remain unchanged.

As a result of this change, we request that you verify and if necessary, update the allowed domains & IP address ranges in your firewalls (as you had previously for our existing site)
Please refer this link for all the details:
https://network.informatica.com/docs/DOC-19032

We do not expect any downtime, impact or risk from this change. The disaster recovery IP addresses are for disaster recovery situations only and will be invoked if a DR situation were to occur.
Mar 15, 19:09 PDT

Allow additional IP addresses for IICS US East 4 pod

Completed - The scheduled maintenance has been completed.
Apr 1, 10:52 PDT

Scheduled - We would like to inform that we are adding more nodes to our load balancing cluster for better scalability.
We request you to allow the additional IPs on your network firewall/proxy no later than Mar-31-2021.
 
If you had chosen to allow the IICS domains: *.informaticacloud.com and *.informatica.com instead of IPs earlier or if you do not need to allow IP addresses on your firewall/proxy, please ignore this email.
 
This is applicable for US East 4 pod only [https://use4.dm-us.informaticacloud.com/.... after logging in to IICS] 


54.211.32.68	54.174.4.82	52.87.29.118
35.153.245.34	52.72.62.168	54.166.57.82
3.94.156.178	184.73.155.185	52.200.32.224
52.203.20.214	34.236.136.25	35.174.85.34
107.23.48.240	34.202.247.233	3.86.135.196
107.23.51.246	18.209.73.105	50.16.8.241
54.175.136.72	52.22.131.29	52.87.27.39
34.193.232.125	52.44.196.55	52.1.25.232
54.173.137.35

This information is already part of our firewall documentation in the KB, please follow this KB for any changes in the future as well.
https://knowledge.informatica.com/s/article/524982

Please do NOT remove the IP addresses allowed earlier, the above list is in addition to the IP address range already allowed on the firewall.
 
Failing to allow the above IP addresses might result in agent disconnection or UI service accessibility issue. Kindly work with your Network/IT Administrator managing the firewall/proxy allow lists and act upon this notice at the earliest.
FAQ is available here: https://network.informatica.com/docs/DOC-19006
Mar 12, 12:45 PST

Allow additional IP addresses for IICS US West 3 pod

Completed - The scheduled maintenance has been completed.
Apr 1, 10:51 PDT

Scheduled - We would like to inform that we are adding more nodes to our load balancing cluster for better scalability.
We request you to allow the additional IPs on your network firewall/proxy no later than Mar-31-2021.
 
If you had chosen to allow the IICS domains: *.informaticacloud.com and *.informatica.com instead of IPs earlier or if you do not need to allow IP addresses on your firewall/proxy, please ignore this email.
 
This is applicable for US West 3 pod only [https://usw3.dm-us.informaticacloud.com/.... after logging in to IICS] 


44.237.6.218	34.214.85.190	52.43.205.0
52.10.65.62	35.166.10.97	52.42.21.149
52.88.217.158	54.213.61.136	54.186.62.92
44.239.113.251	52.27.182.239	54.149.100.131
44.239.241.142	54.190.245.249	52.39.36.125
35.161.60.210	52.26.120.169	35.164.129.8
44.228.3.86	54.69.38.28	52.40.55.26
34.214.17.195	35.164.13.50	54.203.94.53

Allow additional IP addresses for IICS EM West 1 pod

Completed - The scheduled maintenance has been completed.
Apr 1, 10:40 PDT

Scheduled - We would like to inform that we are adding more nodes to our load balancing cluster for better scalability.
We request you to allow the additional IPs on your network firewall/proxy no later than Mar-31-2021.
 
If you had chosen to allow the IICS domains: *.informaticacloud.com and *.informatica.com instead of IPs earlier or if you do not need to allow IP addresses on your firewall/proxy, please ignore this email.
 
This is applicable for EM West 1 pod only [https://emw1.dm-em.informaticacloud.com/.... after logging in to IICS] 


54.229.223.242	 54.77.87.85
 52.214.123.40	 34.250.165.178
 63.32.197.13	 52.210.155.233
 52.212.14.209	 34.241.156.20
 52.51.179.240	 52.209.46.108
 54.216.152.112	 52.16.22.216
 54.171.21.163	 52.50.62.136
 34.246.105.153

This information is already part of our firewall documentation in the KB, please follow this KB for any changes in the future as well.
https://knowledge.informatica.com/s/article/628338

Please do NOT remove the IP addresses allowed earlier, the above list is in addition to the IP address range already allowed on the firewall.
 
Failing to allow the above IP addresses might result in agent disconnection or UI service accessibility issue. Kindly work with your Network/IT Administrator managing the firewall/proxy allow lists and act upon this notice at the earliest.
FAQ is available here: https://network.informatica.com/docs/DOC-19003
Mar 12, 12:32 PST

Allow additional IP addresses for IICS NA West 1 pod

Completed - The scheduled maintenance has been completed.
Apr 1, 10:39 PDT

Scheduled - We would like to inform that we are adding more nodes to our load balancing cluster for better scalability.
We request you to allow the additional IPs on your network firewall/proxy no later than Mar-31-2021.
 
If you had chosen to allow the IICS domains: *.informaticacloud.com and *.informatica.com instead of IPs earlier or if you do not need to allow IP addresses on your firewall/proxy, please ignore this email.
 
This is applicable for NA West 1 pod only [https://na1.dm-us.informaticacloud.com/.... after logging in to IICS] 


54.200.93.33	44.237.33.37	44.239.204.108
44.240.209.47	34.217.4.137	50.112.172.150
52.88.235.211	52.40.41.110	44.238.52.39
52.41.139.154	44.239.238.32	35.166.153.179
52.40.15.71	35.164.26.155	34.223.11.98
44.239.150.25	52.33.181.92	52.89.42.180
54.218.11.117	44.240.170.195	35.166.179.45
35.160.45.31	44.237.149.235	44.236.214.182
44.238.244.115

Taskflows in running state in NA West 1 pod since 12:25 PM PT

Resolved - This incident has been resolved.
Apr 1, 08:31 PDT

Monitoring - The issue has been identified and fix has been deployed for the same. Taskflow processing is back to normal as of 3:25 PM PT.
The issue was isolated to callback URLs processing for REST API job submissions and may have impacted Cloud Application Integration processes which trigger Cloud Data Integration tasks.
REST API job submissions without callback URLs was not impacted by this incident.

We are actively monitoring the services.
Other services are operating normally.

Thank you for your patience.
Mar 31, 15:35 PDT

Update - We are still actively working on the issue. The root cause has not been identified yet.

Next update at 3:30 PM PT.
Mar 31, 14:52 PDT

Investigating - We have identified an issue with Taskflows stuck in running state in NA West 1 pod since 12:25 PM PT.
We are actively working on the issue and will provide the next update by 2:45 PM PT.

We apologize for the inconvenience caused..
Mar 31, 13:57 PDT

Mar 31, 2021

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.

Mar 27, 2021

DaaS Scheduled Maintenance - 27 March 2021

Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 03:00 PDT

Scheduled - Informatica DaaS Operations will be performing system maintenance on Saturday, March 27th 2021 between 3:00 AM PDT (10:00 UTC) and 6:00 AM PDT (13:00 UTC). During this time there may be brief service interruptions to all Informatica DaaS products.

The team will make every effort to minimize any disruptions. If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Mar 1, 06:32 PST