Intelligent Cloud Services Status

POD 4 - Intermittent Authentication Issues when invoking a few services
Update - We are continuing to monitor this.
Dec 10, 21:07 PST
Update - We are still seeing intermittent timeouts.
Dec 7, 20:35 PST
Monitoring - Users might have noticed intermittent authentication issues (resulting in HTTP 401) during run-time of certain IICS Components (in specific: CAI, Taskflow, CIH), in the last 24 hours,. Mostly noted with the following actions:

1. Invocation of Cloud Application Integration services through the API Gateway.
2. Invocation of Taskflow through the scheduler. As a result the schedule might have been missed.

We've resolved the issues and are closely monitoring the environment.
Dec 6, 17:09 PST
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Integration At Scale ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Mass Ingestion Databases Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Cloud Hosted Agent ? Operational
Data Quality & Governance Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Rule Specification ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
Reference 360 Operational
Reference 360 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IICS Fall 2019 Release for Azure Pod Jan 9, 12:00-15:00 PST
Update - IICS Fall 2019 Release for Azure Pod time updated to January 9th, 2020 between 12:00 PM PT - 3:00 PM PT.
Dec 11, 12:49 PST
Scheduled - We are pleased to announce the Informatica Intelligent Cloud Services (IICS) Fall 2019 release.

What's new in IICS Fall 2019?
The IICS Fall 2019 release offers several new capabilities that include integration patterns, expanded connectivity, and platform functions.
For more details please refer this community post: https://network.informatica.com/docs/DOC-18363

Documentation links:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/new-features-and-enhancements.html

https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/upgrading-to-fall-2019/preparing-for-the-upgrade.html

Fall 2019 upgrade FAQ is here:
https://network.informatica.com/docs/DOC-18422
Dec 4, 09:50 PST
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019
Dec '19 Monthly Release for IICS (NA East2, US East4, US East6, EM West1)
Completed - The scheduled maintenance has been completed.
Dec 11, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 20:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 3, 10:07 PST
Scheduled - This is the monthly connector, application and package release. During this time we will update Connectors, Applications (ICAI), packages and patches.

Following services will be updated:
1. APIM
2. Taskflow
3. CAI
Sep 5, 19:47 PDT
Dec 10, 2019
Dec '19 Monthly Release for IICS (NA1, USW3, AP Southeast 1)
Completed - The scheduled maintenance has been completed.
Dec 10, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 20:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 4, 09:40 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 3, 10:06 PST
Scheduled - This is the monthly connector, application and package release. During this time we will update Connectors, Applications (ICAI), packages and patches.

Following services will be updated:
1. APIM
2. CAI (including taskflows)
Sep 5, 19:46 PDT
Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019
IICS Fall 2019 Release for NA East 4 and NA East 6 pods
Completed - The Fall '19 upgrade on IICS US East 4 and US East 6 is complete.

Check out our Fall ’19 FAQ by clicking here: https://network.informatica.com/docs/DOC-18422

What's new in IICS Fall 2019? https://network.informatica.com/docs/DOC-18363
Dec 7, 19:29 PST
Verifying - The IICS US East 6 scheduler has been started. Jobs that are scheduled will resume running at their next scheduled run time. We are currently validating all services on Pod 4 and 6.
Dec 7, 19:12 PST
Update - IICS US East 4 Scheduler has been started. Jobs that are scheduled will resume running at their next scheduled run time.
Dec 7, 19:09 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:00 PST
Scheduled - We are pleased to announce the Informatica Intelligent Cloud Services (IICS) Fall 2019 release.

What's new in IICS Fall 2019?
The IICS Fall 2019 release offers several new capabilities that include integration patterns, expanded connectivity, and platform functions.
For more details please refer this community post: https://network.informatica.com/docs/DOC-18363

Documentation links:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/new-features-and-enhancements.html

https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/upgrading-to-fall-2019/preparing-for-the-upgrade.html

Fall 2019 upgrade FAQ is here:
https://network.informatica.com/docs/DOC-18422
Nov 26, 22:44 PST
Dec 6, 2019
CIH Jobs Failed to Run on IICS NA East 2
Resolved - There was an incident where CIH jobs may have failed on NA2. We are currently investigating the duration as well as the root cause. As of 8:55 AM PT all jobs are running normally.
Dec 6, 00:00 PST
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

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Additional Links
To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

The status page for the Address Verification Service is at: http://www.mywebreports.net/s0e0k3p4s.html

Root Cause Analyses are available at: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud-rca.