Intelligent Cloud Services Status

All Systems Operational

IICS NA West 1 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Operational Insights Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Hosted Agent Operational

Advanced Serverless Operational

IICS NA East 2 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

IICS US West 3 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS US East 4 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Operational Insights Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS US West 5 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

Operational Insights Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Hosted Agent Operational

Advanced Serverless Operational

ModelServe Operational

IICS US East 6 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Operational Insights Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

IICS Canada Central 1 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

B2B Gateway Operational

Operational Insights Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Hosted Agent Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

Cloud Data Governance and Catalog - Canada Operational

Metadata Command Center - Canada Operational

Cloud Data Marketplace - Canada Operational

IICS for FedRAMP Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

IICS EM West 1 Services Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

Cloud API Manager Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Governance and Catalog – EMEA Operational

Metadata Command Center – EMEA Operational

Cloud Data Marketplace – EMEA Operational

Cloud Hosted Agent Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS UK Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Operational Insights Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

Cloud Data Governance and Catalog – UK Operational

Metadata Command Center – UK Operational

Cloud Data Marketplace – UK Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS AP SouthEast 1 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Cloud Data Governance and Catalog – Asia Pacific Operational

Metadata Command Center – Asia Pacific Operational

Cloud Data Marketplace – Asia Pacific Operational

Cloud Hosted Agent Operational

Cloud Data Integration Elastic Operational

Advanced Serverless Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS US West 1 Azure Services Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Data Integration Elastic Operational

Cloud API Manager Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Cloud Hosted Agent Operational

IICS US West 3 Azure Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

B2B Gateway Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS EM Central 1 Azure Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

Operational Insights Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Operational Insights Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS AP NorthEast 1 Azure Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud API Manager Operational

B2B Gateway Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Data Integration Elastic Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

Product 360 SaaS Operational

Reference 360 SaaS Operational

Supplier 360 SaaS Operational

IICS AP East 2 Azure Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Operational Insights Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

IICS Australia Azure Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Operational Insights Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Cloud Hosted Agent Operational

IICS US West 1 GCP Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Cloud Profiling Operational

B2B Gateway Operational

Mass Ingestion Applications Operational

Mass Ingestion Files Operational

Mass Ingestion Databases Operational

Mass Ingestion Streaming Operational

Operational Insights Operational

Cloud Data Integration Elastic Operational

Cloud API Manager Operational

Data Governance Catalog Prep & Quality Cloud Operational

Cloud Data Quality Radar Operational

Cloud Address Verification — EMEA Operational

Cloud Address Verification — USA Operational

Cloud Email Verification — EMEA Operational

Cloud Email Verification – USA Operational

Cloud Phone Verification – EMEA Operational

Cloud Phone Verification – USA Operational

Cloud Address Verification Batch Jobs – EMEA Operational

Rule Specification Operational

Cloud Data Governance and Catalog - USA Operational

Metadata Command Center - USA Operational

Cloud Data Marketplace - USA Operational

Cloud Data Preparation Operational

DaaS oAuth2 service - USA Operational

DaaS oAuth2 service - EMEA Operational

Informatica Axon Cloud Services Operational

Informatica Axon Cloud Operational

CDGC Canada CACENTRAL1 Operational

Cloud Data Governance and Catalog - Canada Operational

Metadata Command Center - Canada Operational

IICS Sandbox (PRE-RELEASE) Operational

All Services Operational

Cloud Data Validation Operational

API Center Operational

Private Pod 1 Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Private Pod 2 Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Mass Ingestion Files Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled maintenance for Cloud Application Integration -- IICS Private Pod 1 Feb 5, 2023 21:00 - Feb 6, 2023 00:00 PST

We have scheduled infrastructure maintenance. This is zero downtime activity and all services will remain operational
Posted on Jan 17, 2023 - 08:36 PST

February 2023 standard release for IICS Pre-release Pod Feb 7, 2023 08:00-12:00 PST

This is the standard connector, application and package release.

Please refer refer the FAQ link for February 2023 standard release: https://knowledge.informatica.com/s/article/IICS-February-2023-Standard-release-FAQ?language=en_US

Connectors being updated :

Snowflake Data Cloud
Amazon Redshift v2
Amazon S3 v2
Google BigQuery V2
Microsoft Azure Cosmos DB SQL API
Microsoft Azure Synapse SQL
Azure Data Lake Store Gen2
Salesforce Pardot
Salesforce
Salesforce Marketing Cloud
HadoopFilesV2
Hive
SAPConnector
SAPMapplet
Sapbapi
SAP ADSO Writer
SAP ODP
Databricks Delta Connectors
MSD Sales
SharePointOnline
genericwsconsumer
Box
CoupaV2
RESTV2
OracleFusionHCM
OracleFusionERP
NetsuiteSuitescript
Couchbase
AEP

End of Life connector :
Power BI

Partner connectors :

AdaptiveInsights
NICESatmetrix
Satmetrix
HubSpot
Google Sheets V2
GooglePubSubV2

Packages being updated :

CCIAgent
ConnectorService
CCI Microservice

Platform Services are being updated

Cloud Data Integration is being updated.

Cloud Data Integration - Elastic is being updated.

Cloud Data Quality and Cloud Profiling are being updated.

Cloud Integration Hub and associated agent service is being updated.

Mass Ingestion Files and and associated agent service is being updated

Operational Insights and OI Data collector are being updated

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated

Cloud Application Integration is being updated and there is no new package for Process Server. If you using SAP BAPI the process server will go to restart required state.
Please refer: https://knowledge.informatica.com/s/article/FAQ-Why-Process-Server-service-shows-up-as-Restart-Required-after-upgrade

Cloud API Manager is being updated. There is a new package for API Micro-gateway.

Please find the Release definitions link : https://knowledge.informatica.com/s/article/IICS-Release-Definitions
Posted on Jan 31, 2023 - 17:38 PST

February 2023 standard release for IICS for FedRAMP Feb 8, 2023 08:00-10:00 PST

Cloud API Manager Production pods Public SSL Certificate Renewal for IICS NA East 2 Services Feb 8, 2023 20:00-22:00 PST

The Cloud API Manager public SSL certificates will be renewed on 8-Feb-2023, 8 - 10 PM PST for Services on IICS NA East 2 Services. As part of this renewal, Informatica is changing PKI certificate providers and certificate authority who is responsible for signing our public certificates. This will have an impact in following scenarios:
1. If you have the certificates or cert providers added to trust store (secure agent machine, network appliances, firewalls, etc.).
2. If you have any third-party clients or tools where the cert providers or the certificate is imported.
3. If you have calls made from other clients to Cloud Application Integration endpoints and RunAJob CLI, Asset Management CLI v2, paramset CLI, IICS Rest API invocations.
4. If you have non-default truststore paths configured for truststore on the Process Server.

Refer to the KB article for more details on certificate provider changes and the necessary actions to be taken as applicable - https://knowledge.informatica.com/s/article/FAQ-IICS-changing-the-certificate-providers?language=en_US
Posted on Jan 25, 2023 - 08:21 PST

February 2023 standard release for NA West 1, NA East 2 and US West 1 Azure Services Feb 8, 2023 20:00-22:00 PST

Public SSL Certificate Renewal on Cloud Application Integration Production pods for IICS Canada Central 1 Services and IICS US West 1 GCP Services Feb 8, 2023 20:30-21:30 PST

The CAI public SSL certificates will be renewed on 9th Feb 2023 4.30 am to 5.30 am UTC for Services on CANADA, GCP POD1 Pods. As part of this renewal, Informatica is changing PKI certificate providers and certificate authority who is responsible for signing our public certificates. This will have an impact in following scenarios:
1. If you have the certificates or cert providers added to trust store (secure agent machine, network appliances, firewalls, etc.).
2. If you have any third-party clients or tools where the cert providers or the certificate is imported.
3. If you have calls made from other clients to Cloud Application Integration endpoints and RunAJob CLI, Asset Management CLI v2, paramset CLI, IICS Rest API invocations.
4. If you have non-default truststore paths configured for truststore on the Process Server.

Refer to the KB article for more details on certificate provider changes and the necessary actions to be taken as applicable - https://knowledge.informatica.com/s/article/FAQ-IICS-changing-the-certificate-providers?language=en_US
Posted on Jan 16, 2023 - 08:17 PST

Cloud API Manager Production pods Public SSL Certificate Renewal for IICS EM West 1 Services, IICS AP SouthEast 1 Services, IICS Australia Azure Services Feb 21, 2023 08:00-10:00 PST

The Cloud API Manager public SSL certificates will be renewed on 21-Feb-2023, 8 - 10 AM PST for Services on IICS EM West 1 Services, IICS AP SouthEast 1 Services, IICS Australia Azure Services. As part of this renewal, Informatica is changing PKI certificate providers and certificate authority who is responsible for signing our public certificates. This will have an impact in following scenarios:
1. If you have the certificates or cert providers added to trust store (secure agent machine, network appliances, firewalls, etc.).
2. If you have any third-party clients or tools where the cert providers or the certificate is imported.
3. If you have calls made from other clients to Cloud Application Integration endpoints and RunAJob CLI, Asset Management CLI v2, paramset CLI, IICS Rest API invocations.
4. If you have non-default truststore paths configured for truststore on the Process Server.

Refer to the KB article for more details on certificate provider changes and the necessary actions to be taken as applicable - https://knowledge.informatica.com/s/article/FAQ-IICS-changing-the-certificate-providers?language=en_US
Posted on Jan 25, 2023 - 08:32 PST

Cloud API Manager Production pods Public SSL Certificate Renewal IICS US West 3 Azure Services, IICS Canada Central 1 Services Feb 21, 2023 20:00-22:00 PST

The Cloud API Manager public SSL certificates will be renewed on 21-Feb-2023, 8 - 10 PM PST for Services on IICS US West 3 Azure Services, IICS Canada Central 1 Services. As part of this renewal, Informatica is changing PKI certificate providers and certificate authority who is responsible for signing our public certificates. This will have an impact in following scenarios:
1. If you have the certificates or cert providers added to trust store (secure agent machine, network appliances, firewalls, etc.).
2. If you have any third-party clients or tools where the cert providers or the certificate is imported.
3. If you have calls made from other clients to Cloud Application Integration endpoints and RunAJob CLI, Asset Management CLI v2, paramset CLI, IICS Rest API invocations.
4. If you have non-default truststore paths configured for truststore on the Process Server.

Refer to the KB article for more details on certificate provider changes and the necessary actions to be taken as applicable - https://knowledge.informatica.com/s/article/FAQ-IICS-changing-the-certificate-providers?language=en_US
Posted on Jan 25, 2023 - 08:34 PST

Past Incidents

Feb 1, 2023

No incidents reported today.

Jan 31, 2023

Issues on US East 4 Pod for Reference360 Application

Resolved - This incident has been resolved.
Jan 31, 12:03 PST

Monitoring - The issue has been isolated, and In case of any issues customers are expected to reach out to Global Customer Support by creating a support case.
Jan 31, 09:19 PST

Investigating - We are observing issue with Reference360 and getting a "504 Gateway timeout" message while launching R360 application or API
Jan 31, 08:52 PST

Jan 30, 2023

Scheduled maintenance on USW5 and USE6 pod.

Completed - The scheduled maintenance has been completed.
Jan 30, 01:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 01:00 PST

Scheduled - We have a scheduled maintenance on USW5 and USE6 pod. During this maintenance services will be unavailable for about 2 mins.
There is no impact on CDI or CAI running tasks.

This maintenance has impact only on Operational insights service.
Jan 23, 01:24 PST

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS AP SouthEast 1 Services

Completed - The scheduled maintenance has been completed.
Jan 27, 06:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 01:00 PST

Update - Cloud Data governance services are being updated with new features, security and bug fixes as part of the 2023 January release.
There is no downtime so all services will remain operational.
Jan 4, 11:09 PST

Scheduled - Cloud Data governance services are being updated with new features, security and bug fixes as part of the 2023 January release.

During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be unavailable.

All other services will remain operational
Jan 3, 15:36 PST

Additional IP's needs to be whitelisted for Cloud Application Integration

Resolved - This incident has been resolved.
Jan 27, 01:44 PST

Monitoring - As part of the scheduled maintenance on below mentioned IICS pods on respective dates, Informatica added one more availability zone for CAI.

AP SouthEast 1 - January 12, 2023
US West 5 - January 12, 2023
EM West1 - January 18, 2023
US West 3 - January 19, 2023
NA East 2 - January 19, 2023
NA West 1 - January 24, 2023

As a result, the new availability zone introduced some additional CAI IP's that might need to be added to approved IP addresses on your organization.
You might be experiencing intermittent failures with CAI processes, with error such as '502 Bad Gateway' or 'org.activebpel.rt.http.AeHttpException: Could not fetch object for cache entry with key "com.activee.rt.hub.web.AeAgentAuthCache$AeCacheKey@*****'

If your organization needed to allow specific IP addresses for outbound communication in the past to access IICS, then you will need to allow these new IP addresses as well.
Please refer to below KB and allow the IP addresses on your organization firewall to avoid any disruption with processes -
https://knowledge.informatica.com/s/article/Additional-IP-s-needs-to-be-whitelisted-for-Cloud-Application-Integration?language=en_US
Jan 26, 18:32 PST

Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS UK Services

Completed - The scheduled maintenance has been completed.
Jan 27, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 01:28 PST

Scheduled - Cloud Data governance services are being updated with new features, security and bug fixes as part of the 2023 January release.

During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be available.

There is no downtime so all services will remain operational.
Jan 3, 15:31 PST

Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS EM West 1 Services

Completed - The scheduled maintenance has been completed.
Jan 27, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 01:25 PST

Scheduled - Cloud Data governance services are being updated with new features, security and bug fixes as part of the 2023 January release.

During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be available.

There is no downtime so all services will remain operational.
Jan 3, 15:31 PST

Jan 26, 2023

Jan 25, 2023

Performance issues in accessing IICS Azure PODs

Resolved - There are no further issues noticed and the incident is resolved.
Jan 25, 04:49 PST

Monitoring - The issue is being resolved from Microsoft Azure and our internal validations are successful. We will continue to monitor and update the status for resolution.
https://status.azure.com/en-us/status
Jan 25, 02:30 PST

Identified - We are currently investigating the performance issues with Microsoft Azure, who have reported Network Connectivity impact across multiple regions. We are currently working with Azure Support to resolve the issue.
Azure Status Page:
https://status.azure.com/en-us/status
Please wait for further updates on resolution.
Jan 25, 01:10 PST

Investigating - Performance issues in accessing IICS Azure PODs We are noticing performance issues on the following PODs from 11:45 PM PT.
Azure Australia, Azure Germany, Azure Singapore, Azure USW1, Azure USW3, Azure NTT.We are working on this issue on a priority and shall keep the status updated with the progress
Jan 25, 00:31 PST

Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - Canada (AWS)

Completed - The scheduled maintenance has been completed.
Jan 25, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 01:00 PST

Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - USA (AWS)

Completed - The scheduled maintenance has been completed.
Jan 25, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:00 PST

Jan 24, 2023

IICS Platform Production public SSL certificates renewal for Australia Azure, AP East 2 Azure, EM Central 1 Azure

Completed - The scheduled maintenance has been completed.
Jan 24, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:00 PST

Scheduled - The IICS platform public SSL certificates will be renewed on 24th Jan 2023 08:00 PM to 10:00 PM PST for Services on AP Australia Central 1 Azure, AP East 2 Azure, EM Central 1 Azure.
As part of this renewal, Informatica is changing PKI certificate providers and certificate authority who is responsible for signing our public certificates. This will have an impact in following scenarios:
1. If you have the certificates or cert providers added to trust store (secure agent machine, network appliances, firewalls, etc.).
2. If you have any third-party clients or tools where the cert providers or the certificate is imported.
3. If you have calls made from other clients to Cloud Application Integration endpoints and RunAJob CLI, Asset Management CLI v2, paramset CLI, IICS Rest API invocations.

Refer to the KB article for more details on certificate provider changes and the necessary actions to be taken as applicable - https://knowledge.informatica.com/s/article/FAQ-IICS-changing-the-certificate-providers?language=en_US

There will be no downtime for this activity on Informatica services availability, but can be a small network glitch at the time of renewal which is very minimal.
Jan 5, 15:11 PST

Scheduled maintenance for Cloud Application Integration -- IICS NA West 1 Services

Completed - The scheduled maintenance has been completed.
Jan 24, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 21:01 PST

Scheduled - We have scheduled infrastructure maintenance. This is zero downtime activity and all services will remain operational
Jan 17, 08:36 PST

Jan 23, 2023

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

Scheduled maintenance on US East2 pod

Completed - The scheduled maintenance has been completed.
Jan 19, 04:31 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 01:31 PST

Scheduled - We have a scheduled infrastructure maintenance. This is zero downtime activity and all services will remain operational.
Jan 6, 01:45 PST

Scheduled maintenance on US West3 pod.

Completed - The scheduled maintenance has been completed.
Jan 19, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 21:00 PST

Scheduled - We have a scheduled infrastructure maintenance. This is zero downtime activity and all services will remain operational.
Jan 6, 01:43 PST

Jan 18, 2023

Additional Links

To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

The status page for the Address Verification Service is at: http://www.mywebreports.net/s0e0k3p4s.html

IICS Events Calendar is at: https://network.informatica.com/s/event-landing