Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Advanced Serverless ? Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Cloud Data Quality Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Advanced Serverless ? Operational
IICS US West 5 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Advanced Serverless ? Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS Canada Central 1 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
B2B Gateway Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Cloud Data Governance and Catalog – EMEA Operational
Metadata Command Center – EMEA Operational
Cloud Data Marketplace – EMEA Operational
Cloud Hosted Agent ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Cloud Data Governance and Catalog – Asia Pacific Operational
Metadata Command Center – Asia Pacific Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Hosted Agent ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS UK Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Data Integration Elastic ? Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Cloud Hosted Agent ? Operational
Operational Insights ? Operational
IICS US West 3 Azure Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
B2B Gateway Operational
Operational Insights ? Operational
IICS EM Central 1 Azure Services Operational
Platform Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
IICS AP NorthEast 1 Azure Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
B2B Gateway Operational
IICS AP East 2 Azure Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
IICS US West 1 GCP Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Profiling Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA Operational
Metadata Command Center - USA Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
IICS Sandbox (PRE-RELEASE) Operational
All Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This is the monthly connector, application, and package release. Please find the details of maintenance below.

EM West 1 pod and UK pod - API Manager is being updated and API Gateway will not serve any request between 8 AM – 8:30 AM PT. Other pods are not impacted by this update.

AP SouthEast 1 pod - Database infrastructure maintenance. New Mapping task creation and execution will not be operational between 9:40-9:45 AM PT. This does not impact any scheduled task executions for existing mapping tasks.

Connectors being updated:

File Processor
MSD Sales
Marketo V3
ADLSGen2
MS Azure Synapse SQL
MS CDM Folders V2
Databricks Delta
REST V2
Swagger Generator (log4j-core jar is upgraded to 2.16)
SAP Connector (log4j-core jar is upgraded to 2.16)
SAP BW Reader
Webservices V2 (EOL’ed)

Partner connectors being updated:

UKGPro V2 (log4j upgraded to 2.17.1)
Anaplan (EOL’ed)


Packages being Updated:

CCI Agent (log4j upgraded to 2.16)
Connector Service (log4j upgraded to 2.16)
Structure Discovery (log4j upgraded to 2.16)
UDTforHierarchy (log4j upgraded to 2.16)
Data Transformation (log4j upgraded to 2.16)
B2BProcessor V23 (log4j upgraded to 2.17.1)
B2BEDIGateway V19 (log4j upgraded to 2.17.1)


Cloud Data Integration and Platform are being updated (log4j upgraded to 2.16)

Cloud Data Integration - Elastic is being updated (log4j upgraded to 2.16)

Cloud Application Integration is being updated (Process Engine - log4j upgraded to 2.16)

With the identification of log4j vulnerability, identified as CVE-2021-45105, we are rolling out updates to log4j component within our Process Server package to alleviate the vulnerability.

With this update, your Process Server package will go into “Required Restart” mode. This means that there is no immediate restart of the Process Server on your agent but will be needed within the next 7 days post upgrade, to let you choose the time window that works well for you. In case, you do not restart the Process Server yourself, there will be an automatic restart post 7-day grace expiry

Operational Insights are being updated. OI Data collector service log4j upgraded to 2.16.

Cloud Integration Hub and B2B Gateway are being updated.

Cloud Data Quality and Cloud Profiling are being updated. (log4j upgrade to 2.17.0)

File Mass Ingestion is being updated (log4j upgrade to 2.16.0)

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated (log4j upgrade to 2.17.0)

Reference 360 and Customer 360 are being updated (AP SouthEast 1 pod only)
Posted on Jan 17, 10:23 PST
Update - This is the monthly connector, application, and package release. Please find the details of maintenance below. Date for this monthly release is updated to Jan 26th (Wednesday) from Jan 25th (Tuesday).

Connectors being updated:

File Processor
MSD Sales
Marketo V3
ADLSGen2
MS Azure Synapse SQL
MS CDM Folders V2
Databricks Delta
REST V2
Swagger Generator (log4j-core jar is upgraded to 2.16)
SAP Connector (log4j-core jar is upgraded to 2.16)
SAP BW Reader
Webservices V2 (EOL’ed)

Partner connectors being updated:

UKGPro V2 (log4j upgraded to 2.17.1)
Anaplan (EOL’ed)


Packages being Updated:

CCI Agent (log4j upgraded to 2.16)
Connector Service (log4j upgraded to 2.16)
Structure Discovery (log4j upgraded to 2.16)
UDTforHierarchy (log4j upgraded to 2.16)
Data Transformation (log4j upgraded to 2.16)
B2BProcessor V23 (log4j upgraded to 2.17.1)
B2BEDIGateway V19 (log4j upgraded to 2.17.1)


Cloud Data Integration and Platform are being updated (log4j upgraded to 2.16)
The certificates for IICS login URL, package download manager URL (https://common.dm-us.informaticacloud.com), US West 5, US East 6 and Canada Central 1 are being renewed as part of this maintenance. There is no downtime related to this activity. There might be a small network glitch during the time of the renewal.

Cloud Data Integration - Elastic is being updated (log4j upgraded to 2.16)

Cloud Application Integration is being updated (Process Engine - log4j upgraded to 2.16)

With the identification of log4j vulnerability, identified as CVE-2021-45105, we are rolling out updates to log4j component within our Process Server package to alleviate the vulnerability.

With this update, your Process Server package will go into “Required Restart” mode. This means that there is no immediate restart of the Process Server on your agent but will be needed within the next 7 days post upgrade, to let you choose the time window that works well for you. In case, you do not restart the Process Server yourself, there will be an automatic restart post 7-day grace expiry

Operational Insights are being updated. OI Data collector service log4j upgraded to 2.16.

Cloud Integration Hub and B2B Gateway are being updated.

Cloud Data Quality and Cloud Profiling are being updated. (log4j upgrade to 2.17.0)

File Mass Ingestion is being updated (log4j upgrade to 2.16.0)

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated (log4j upgrade to 2.17.0)
Jan 18, 09:36 PST
Update - This is the monthly connector, application, and package release. Please find the details of maintenance below.

Connectors being updated:

File Processor
MSD Sales
Marketo V3
ADLSGen2
MS Azure Synapse SQL
MS CDM Folders V2
Databricks Delta
REST V2
Swagger Generator (log4j-core jar is upgraded to 2.16)
SAP Connector (log4j-core jar is upgraded to 2.16)
SAP BW Reader
Webservices V2 (EOL’ed)

Partner connectors being updated:

UKGPro V2 (log4j upgraded to 2.17.1)
Anaplan (EOL’ed)


Packages being Updated:

CCI Agent (log4j upgraded to 2.16)
Connector Service (log4j upgraded to 2.16)
Structure Discovery (log4j upgraded to 2.16)
UDTforHierarchy (log4j upgraded to 2.16)
Data Transformation (log4j upgraded to 2.16)
B2BProcessor V23 (log4j upgraded to 2.17.1)
B2BEDIGateway V19 (log4j upgraded to 2.17.1)


Cloud Data Integration and Platform are being updated (log4j upgraded to 2.16)
The certificates for IICS login URL, package download manager URL (https://common.dm-us.informaticacloud.com), US West 5, US East 6 and Canada Central 1 are being renewed as part of this maintenance. There is no downtime related to this activity. There might be a small network glitch during the time of the renewal.

Cloud Data Integration - Elastic is being updated (log4j upgraded to 2.16)

Cloud Application Integration is being updated (Process Engine - log4j upgraded to 2.16)

With the identification of log4j vulnerability, identified as CVE-2021-45105, we are rolling out updates to log4j component within our Process Server package to alleviate the vulnerability.

With this update, your Process Server package will go into “Required Restart” mode. This means that there is no immediate restart of the Process Server on your agent but will be needed within the next 7 days post upgrade, to let you choose the time window that works well for you. In case, you do not restart the Process Server yourself, there will be an automatic restart post 7-day grace expiry

Operational Insights are being updated. OI Data collector service log4j upgraded to 2.16.

Cloud Integration Hub and B2B Gateway are being updated.

Cloud Data Quality and Cloud Profiling are being updated. (log4j upgrade to 2.17.0)

File Mass Ingestion is being updated (log4j upgrade to 2.16.0)

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated (log4j upgrade to 2.17.0)
Jan 17, 10:34 PST
Scheduled - This is the monthly connector, application, and package release. Please find the details of maintenance below.

Connectors being updated:

File Processor
MSD Sales
Marketo V3
ADLSGen2
MS Azure Synapse SQL
MS CDM Folders V2
Databricks Delta
REST V2
Swagger Generator (log4j-core jar is upgraded to 2.16)
SAP Connector (log4j-core jar is upgraded to 2.16)
SAP BW Reader
Webservices V2 (EOL’ed)

Partner connectors being updated:

UKGPro V2 (log4j upgraded to 2.17.1)
Anaplan (EOL’ed)


Packages being Updated:

CCI Agent (log4j upgraded to 2.16)
Connector Service (log4j upgraded to 2.16)
Structure Discovery (log4j upgraded to 2.16)
UDTforHierarchy (log4j upgraded to 2.16)
Data Transformation (log4j upgraded to 2.16)
B2BProcessor V23 (log4j upgraded to 2.17.1)
B2BEDIGateway V19 (log4j upgraded to 2.17.1)


Cloud Data Integration and Platform are being updated (log4j upgraded to 2.16)
The certificates for IICS login URL, package download manager URL (https://common.dm-us.informaticacloud.com), US West 5, US East 6 and Canada Central 1 are being renewed as part of this maintenance. There is no downtime related to this activity. There might be a small network glitch during the time of the renewal.

Cloud Data Integration - Elastic is being updated (log4j upgraded to 2.16)

Cloud Application Integration is being updated (Process Engine - log4j upgraded to 2.16)

With the identification of log4j vulnerability, identified as CVE-2021-45105, we are rolling out updates to log4j component within our Process Server package to alleviate the vulnerability.

With this update, your Process Server package will go into “Required Restart” mode. This means that there is no immediate restart of the Process Server on your agent but will be needed within the next 7 days post upgrade, to let you choose the time window that works well for you. In case, you do not restart the Process Server yourself, there will be an automatic restart post 7-day grace expiry

Operational Insights are being updated. OI Data collector service log4j upgraded to 2.16.

Cloud Integration Hub and B2B Gateway are being updated.

Cloud Data Quality and Cloud Profiling are being updated. (log4j upgrade to 2.17.0)

File Mass Ingestion is being updated (log4j upgrade to 2.16.0)

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated (log4j upgrade to 2.17.0)
Jan 17, 10:32 PST
Cloud Data Governance and Catalog and Cloud Data Marketplace will undergo database infrastructure maintenance on 27th Jan between 7 PM – 7:45 PM PT.

During this period CDGC services listed below will not be available.
All other IICS services will remain operational.

Impact is for APJ and US POD for following services:

1. Data Governance Catalog & Quality Cloud
a. Cloud Data Governance and Catalog – USA
b. Metadata Command Center - USA
c. Cloud Data Marketplace - USA

2. IICS AP SouthEast 1 Services
a. Cloud Data Governance and Catalog – Asia Pacific
b. Metadata Command Center - Asia Pacific
c. Cloud Data Marketplace - Asia Pacific
Posted on Jan 20, 09:31 PST
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022
Resolved - This incident has been resolved.
Jan 22, 16:00 PST
Monitoring - A fix has been implemented for this issue and the test connections are working fine.
All services are operating normally.

We are monitoring the services.
Jan 22, 11:21 PST
Investigating - Cloud Data Integration - Test connection may failing for some CCI based connections like Snowflake Datawarehouse V2, PostgreSQL , GBQ V2, S3 V2, Redshift V2 etc. Error: "An error occurred while connecting to the remote repository."
Our team is working on a fix for this issue.


Other services and Cloud Data Integration connections are working fine.

Next update at 12:30 PM PT
Jan 22, 11:12 PST
Jan 21, 2022

No incidents reported.

Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 03:00 PST
Update - This is a reminder of an upcoming security change that could break your integrations with Informatica DaaS APIs. This update was first announced on April 20, 2021.

To help ensure the security of your data, unencrypted HTTP access will be disabled for all DaaS endpoints on January 20, 2022 at 3:00 AM PST. Starting at that time all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of January 20th. The rest of the URL remains the same, you just need to replace http:// with https://. Similarly, the body of your API request remains the same - there is no need to make any changes there. Only the endpoint URL needs to be updated if not already using HTTPS.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Jan 4, 10:43 PST
Update - Maintenance Window Date Change - January 20th, 2022, DAAS Operations is changing the date of this maintenance window from November 11th, 2021, to January 20th, 2022. The scope of the window will remain the same.
Nov 4, 07:32 PDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 07:23 PDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 07:17 PDT
Scheduled - Maintenance Window Date Change - January 20th, 2022, DAAS Operations is changing the date of this maintenance window from November 11th, 2021, to January 20th, 2022. The scope of the window (see notes directly below) will remain the same.

This is a reminder notification of an upcoming security change that could break your integrations with Informatica DaaS APIs.

To help ensure the security of your data, unencrypted HTTP access will be disabled for all DaaS endpoints on January 20th, 2022, at 6am EST. Starting on that date and time all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs being used when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of January 20th, 2022, at 6am EST. The rest of the URL remains the same, you just need to replace http:// with https://. Similarly, the body of your API request remains the same - there is no need to make any changes there. Only the endpoint URL needs to be updated if not already using HTTPS.

If you have any questions about this maintenance, please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Oct 26, 05:51 PDT
Completed - The scheduled maintenance has been completed.
Jan 20, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 03:00 PST
Update - Maintenance Window Date Change - January 20th 2022

DAAS Operations is changing the date of this maintenance window from November 11th 2021 to January 20th 2022. The scope of the window (see notes directly below) will remain the same.

This is a reminder notification of an upcoming security change that could break your integrations with Informatica DaaS APIs.

To help ensure the security of your data, unencrypted HTTP access will be disabled for all DaaS endpoints on January 20th, 2022, at 6am EST. Starting on that date and time all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of January 20th, 2022, at 6am EST. The rest of the URL remains the same, you just need to replace http:// with https://. Similarly, the body of your API request remains the same - there is no need to make any changes there. Only the endpoint URL needs to be updated if not already using HTTPS.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Oct 13, 10:59 PDT
Update - Please note the new date for this maintenance: November 11, 2021

To help ensure the security of your data, unencrypted HTTP access was disabled for all DaaS endpoints on June 30, 2021. However, this change was temporarily reverted and insecure HTTP connections are possible again until November 11, 2021. Starting on that date all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of November 11.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Aug 4, 05:39 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 05:34 PDT
Scheduled - Please note the new date for this maintenance: November 11, 2021

To help ensure the security of your data, unencrypted HTTP access was disabled for all DaaS endpoints on June 30, 2021. However, this change was temporarily reverted and insecure HTTP connections are possible again until November 11, 2021. Starting on that date all connections to DaaS endpoints must use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of November 11.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Jul 8, 05:27 PDT
Jan 19, 2022

No incidents reported.

Jan 18, 2022
Resolved - This incident has been resolved and taskflows should be running as normal.
Jan 18, 23:10 PST
Monitoring - A fix has been implemented and taskflows should be running as normal.
You can go ahead and stop/abort any hung/suspended taskflows now.
We are monitoring the results.
Jan 18, 15:11 PST
Investigating - We have noticed that few taskflows are stuck in running or suspended state, starting 10am PT.
Please feel free to resubmit these taskflows.
The issue is being currently investigated and we shall share more updates soon.
Jan 18, 12:53 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 21:00 PST
Scheduled - This is the monthly connector, application, and package release. Please find the details of maintenance below.

API Manager is being updated and API Gateway will not serve any request between 9 PM – 9:30 PM PT.

All other services will remain operational.

Connectors being updated:

File Processor
MSD Sales
Marketo V3
ADLSGen2
MS Azure Synapse SQL
MS CDM Folders V2
Databricks Delta
REST V2
Swagger Generator (log4j-core jar is upgraded to 2.16)
SAP Connector (log4j-core jar is upgraded to 2.16)
SAP BW Reader
Webservices V2 (EOL’ed)

Partner connectors being updated:

UKGPro V2 (log4j upgraded to 2.17.1)
Anaplan (EOL’ed)


Packages being Updated:

CCI Agent (log4j upgraded to 2.16)
Connector Service (log4j upgraded to 2.16)
Structure Discovery (log4j upgraded to 2.16)
UDTforHierarchy (log4j upgraded to 2.16)
Data Transformation (log4j upgraded to 2.16)
B2BProcessor V23 (log4j upgraded to 2.17.1)
B2BEDIGateway V19 (log4j upgraded to 2.17.1)


Cloud Data Integration and Platform are being updated (log4j upgraded to 2.16)

The certificates for IICS login URL, package download manager URL (https://common.dm-us.informaticacloud.com), US West 3, US East 4 are being renewed as part of this maintenance. There is no downtime related to this activity. There might be a small network glitch during the time of the renewal.

Cloud Data Integration - Elastic is being updated (log4j upgraded to 2.16)

Cloud Application Integration is being updated (Process Engine - log4j upgraded to 2.16)

With the identification of log4j vulnerability, identified as CVE-2021-45105, we are rolling out updates to log4j component within our Process Server package to alleviate the vulnerability.

With this update, your Process Server package will go into “Required Restart” mode. This means that there is no immediate restart of the Process Server on your agent but will be needed within the next 7 days post upgrade, to let you choose the time window that works well for you. In case, you do not restart the Process Server yourself, there will be an automatic restart post 7-day grace expiry

Operational Insights are being updated. OI Data collector service log4j upgraded to 2.16.

Cloud Integration Hub and B2B Gateway are being updated.

Cloud Data Quality and Cloud Profiling are being updated. (log4j upgrade to 2.17.0)

File Mass Ingestion is being updated (log4j upgrade to 2.16.0)

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated (log4j upgrade to 2.17.0)

Reference 360 and Customer 360 are being updated (US East 4 pod only)
Jan 10, 20:54 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 09:30 PST
Scheduled - This patch addresses an issue in Cloud Data Integration with few Data Transformation (WS Consumer, REST V2 connector) related tasks failing with "DTM terminated unexpectedly" after January monthly release.

This is a zero downtime update and tasks will continue to run as-is. The agent will download the fix package and anew version of Data Integration Server will be created.
Jan 18, 09:03 PST
Jan 17, 2022
Completed - The scheduled maintenance has been completed.
Jan 17, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:31 PST
Update - IICS NA East 2 pod will undergo database infrastructure maintenance between 02:37 AM PT – 03:07 AM PT on 1/17. During this 30-minute period, Cloud Data Integration, Integration Hub and B2B Gateway jobs will be impacted and access may be limited.
Since the services may be down for up to 15 minutes within this window, we recommend setting a black out period during this time.
 
Services undergoing maintenance:
Cloud Data Integration
Cloud Integration Hub
B2B Gateway

The following services will also be impacted during this update:
During the downtime we will have the Cloud Application jobs and CDI Taskflow jobs impacted and the Application Designer and Application Integration Console may not be accessible.

Data Quality and Profiling task execution and creation may not be accessible.

Streaming Ingestion will not be available for creating/updating tasks.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will not be impacted.

Mass Ingestion Files and Databases agent services will restart.

Operational Insights may not have data updated during this period.

This time was chosen to reduce impact on jobs scheduled on top of the hour.
Jan 12, 13:46 PST
Scheduled - IICS NA East 2 pod will undergo database infrastructure maintenance between 02:37 AM PT – 03:07 AM PT on 1/17. During this 30-minute period, Cloud Data Integration, Integration Hub and B2B Gateway jobs will be impacted and access may be limited.
Since the services may be down for up to 15 minutes within this window, we recommend setting a black out period during this time.
 
Services undergoing maintenance:
Cloud Data Integration
Cloud Integration Hub
B2B Gateway

The following services will also be impacted during this update:
During the downtime we will have the Cloud Application jobs and CDI Taskflow jobs impacted and the Application Designer and Application Integration Console may not be accessible.

Data Quality and Profiling task execution and creation may not be accessible.

Streaming Ingestion will not be available for creating/updating tasks.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will not be impacted.

Mass Ingestion Files and Databases agent services will restart.

Operational Insights may not have data updated during this period.

This time was chosen to reduce impact on jobs scheduled on top of the hour.
Jan 7, 17:03 PST
Completed - The scheduled maintenance has been completed.
Jan 17, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:00 PST
Update - IICS NA West 1 pod will undergo database infrastructure maintenance between 02:07 AM PT – 02:37 AM PT on 1/17.
During this 30-minute period, Cloud Data Integration, Integration Hub and B2B Gateway jobs will be impacted and access may be limited.
Since the services may be down for up to 15 minutes within this window, we recommend setting a black out period during this time.
 
Services undergoing maintenance:
Cloud Data Integration
Cloud Integration Hub
B2B Gateway

The following services will also be impacted during this update:
During the downtime we will have the Cloud Application jobs and CDI Taskflow jobs impacted and the Application Designer and Application Integration Console may not be accessible.

Data Quality and Profiling task execution and creation may not be accessible.

Streaming Ingestion will not be available for creating/updating tasks.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will not be impacted.

Mass Ingestion Files and Databases agent services will restart.

Operational Insights may not have data updated during this period.

This time was chosen to reduce impact on jobs scheduled on top of the hour.
Jan 12, 13:45 PST
Scheduled - IICS NA West 1 pod will undergo database infrastructure maintenance between 02:07 AM PT – 02:37 AM PT on 1/17.
During this 30-minute period, Cloud Data Integration, Integration Hub and B2B Gateway jobs will be impacted and access may be limited.
Since the services may be down for up to 15 minutes within this window, we recommend setting a black out period during this time.
 
Services undergoing maintenance:
Cloud Data Integration
Cloud Integration Hub
B2B Gateway

The following services will also be impacted during this update:
During the downtime we will have the Cloud Application jobs and CDI Taskflow jobs impacted and the Application Designer and Application Integration Console may not be accessible.

Data Quality and Profiling task execution and creation may not be accessible.

Streaming Ingestion will not be available for creating/updating tasks.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will not be impacted.

Mass Ingestion Files and Databases agent services will restart.

Operational Insights may not have data updated during this period.

This time was chosen to reduce impact on jobs scheduled on top of the hour.
Jan 7, 16:56 PST
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - This incident is resolved.
Jan 14, 01:48 PST
Monitoring - The issue has been resolved, we are currently monitoring the task runs.
Jan 13, 23:55 PST
Investigating - We are experiencing issues while running job on Azure pod1 starting 11.15PM PT. We are investigating on the issue and shall share an update soon.
Jan 13, 23:37 PST
Jan 13, 2022
Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 20:30 PST
Scheduled - Informatica DAAS Operations is scheduling an emergency maintenance window for Wednesday 01/12/2022 for the purpose of patching critical network infrastructure. The window will begin at 11:30PM EST (4:30 AM UTC) and will last for two hours ending at 1:30AM EST (6:30 AM UTC). Hard downtime is not expected during this maintenance window, but customers might experience latency or other small-scale service disruptions.
Jan 10, 09:26 PST
Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST
Scheduled - This is the monthly connector, application, and package release. Please find the details of maintenance below.

API Manager is being updated and API Gateway will not serve any request between 9 PM – 9:30 PM PT.
All other services will remain operational.

Connectors being updated:

File Processor
MSD Sales
Marketo V3
ADLSGen2
MS Azure Synapse SQL
MS CDM Folders V2
Databricks Delta
REST V2
Swagger Generator (log4j-core jar is upgraded to 2.16)
SAP Connector (log4j-core jar is upgraded to 2.16)
SAP BW Reader
Webservices V2 (EOL’ed)

Partner connectors being updated:

UKGPro V2 (log4j upgraded to 2.17.1)
Anaplan (EOL’ed)

Packages being Updated:

CCI Agent (log4j upgraded to 2.16)
Connector Service (log4j upgraded to 2.16)
StructureDiscovery (log4j upgraded to 2.16)
UDTforHierarchy (log4j upgraded to 2.16)
DataTransformation (log4j upgraded to 2.16)
B2BProcessor V23 (log4j upgraded to 2.17.1)
B2BEDIGateway V19 (log4j upgraded to 2.17.1)

Cloud Data Integration and Platform are being updated (log4j upgraded to 2.16)
The certificates for IICS login URL, package download manager URL (https://common.dm-us.informaticacloud.com), NA West 1 and NA East 2 are being renewed as part of this maintenance. There is no downtime related to this activity. There might be a small network glitch during the time of the renewal.

Cloud Data Integration - Elastic is being updated (log4j upgraded to 2.16)

Cloud Application Integration is being updated (Process Engine - log4j upgraded to 2.16)
With the identification of log4j vulnerability, identified as CVE-2021-45105, we are rolling out updates to log4j component within our Process Server package to alleviate the vulnerability.

With this update, your Process Server package will go into “Required Restart” mode. This means that there is no immediate restart of the Process Server on your agent but will be needed within the next 7 days post upgrade, to let you choose the time window that works well for you. In case, you do not restart the Process Server yourself, there will be an automatic restart post 7-day grace expiry

Operational Insights are being updated. OI Data collector service log4j upgraded to 2.16

Cloud Integration Hub and B2B Gateway are being updated.

B2BGW services are being updated (log4j upgrade to 2.17.1)

Cloud Data Quality and Cloud Profiling are being updated. (log4j upgrade to 2.17.0)

File Mass Ingestion is being updated (log4j upgrade to 2.16.0)

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated (log4j upgrade to 2.17.0)
Jan 6, 23:24 PST
Jan 10, 2022

No incidents reported.