Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS NA East 2 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS US East 4 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Validation ? Operational
IICS US West 3 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS US West 5 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
ModelServe ? Operational
Operational Insights ? Operational
Platform Services ? Operational
INFACore ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS US East 6 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS Canada Central 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Integration Hub Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS US West 3 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
IICS US West 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter Operational
PC2CDI Modernization Service Operational
Cloud Data Validation Operational
IICS AP SouthEast 1 Services ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS US West 1 GCP Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter Operational
PC2CDI Modernization Service Operational
Cloud Data Validation Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS Sandbox (PRE-RELEASE) Operational
All Services ? Operational
Cloud Data Validation ? Operational
API Center ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Metadata Command Center – APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS Canada Central 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Informatica DaaS Services Operational
Cloud Address Verification — EMEA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
IICS US East 1 OCI Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Operational Insights ? Operational
Cloud Data Quality Operational
Mass Ingestion Applications Operational
Mass Ingestion Databases Operational
Mass Ingestion Files Operational
Mass Ingestion Streaming Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Feb 20, 2024 - 21:27 PST
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024
Update - This Scheduled maintenance has been completed.
Feb 27, 11:36 PST
Completed - The scheduled maintenance has been completed.
Feb 27, 11:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 10:00 PST
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Feb 20, 21:15 PST
Completed - The scheduled maintenance has been completed.
Feb 27, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 03:00 PST
Scheduled - API Gateway and API invocations are not impacted during this maintenance.
API Manager User Interface may be unavailable during the maintenance impacting creation of new managed APIs and rate limit policy.

All other services will continue to operate normally.

Feb 27, 01:28 PST
Completed - The scheduled maintenance has been completed.
Feb 27, 00:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:30 PST
Scheduled - We are applying maintenance patch. This is a zero down time update and there should be no impact to Task executions.
Please note that this patch addresses number of callback retries to TF from command task service.

Feb 26, 22:21 PST
Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 01:30 PST
Scheduled - Informatica Cloud Operations will be applying a patch on all February Upgraded PODs for Cloud Data Integration and Cloud Data Quality services to resolve a profile failure due to 0 size mapping metadata XML. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Required: None.

Feb 23, 08:21 PST
Feb 25, 2024
Resolved - This incident has been resolved.
Feb 25, 17:23 PST
Update - We are continuing to monitor for any further issues.
Feb 25, 16:49 PST
Monitoring - We notice some intermittent issues in taskflow service for IICS NA East 2 Services at around 3 PM PT. Runtime execution of the taskflow was impacted. A fix has been implemented at 3:17 PM PT and we are monitoring the results.
Feb 25, 16:49 PST
Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 19:12 PST
Monitoring - We have implemented a fix for the issue and task flows with command tasks are operating normally starting 3:50 pm PT.

We continue monitoring the services.

Feb 23, 16:02 PST
Investigating - We have identified an issue in the execution of Taskflows with command tasks and such taskflows may be going to a "Suspended" state. Taskflows without command tasks are operating normally.

All other services are operating normally.
 
We are investigating the issue and will keep the status page updated.

Next update by 4 PM PT.

Feb 23, 14:47 PST
Resolved - This incident has been resolved.
Feb 23, 10:18 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 09:16 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 23, 07:57 PST
Investigating - We are noticing performance degradation on EM West 1 POD for Cloud Application Integration. This might result in slower process executions and performance within the process designer. We are investigating the issue on priority.
Feb 23, 07:06 PST
Resolved - This incident has been resolved.
Feb 23, 09:21 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 05:31 PST
Investigating - We are observing intermittent issues with Taskflows on US east 4. Both runtime and design-time is impacted. We are actively working on resolving this issue.
Feb 23, 03:57 PST
Resolved - This incident has been resolved.
Feb 23, 04:49 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 23, 04:47 PST
Investigating - We are observing performance degradation on EM West 1 POD for Cloud Application Integration. This can result in slower process executions and performance within the process designer. Our team is currently investigating this issue as a top priority.
Feb 23, 04:04 PST
Completed - The scheduled maintenance has been completed.
Feb 23, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 22:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 22, 21:06 PST
Scheduled - Informatica Cloud Operations will be deploying a patch to address User Interface issues encountered as part of the February Release in Cloud Application Integration.

This is a zero downtime update and has no impact on running processes or services.

Feb 22, 02:05 PST
Feb 22, 2024
Resolved - Between the following times, users may have experienced HTTP 503 service unavailable or HTTP 502 gateway timeout errors while accessing Cloud Data Quality services.
Feb 22, 13:30 PST
Completed - The scheduled maintenance has been completed.
Feb 22, 07:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 05:30 PST
Scheduled - We are applying maintenance patch on US East 4 POD. This is a zero down time update and there should be no impact to Task executions.

Please note that this patch addresses intermittent 502 Bad gateway error observed during Taskflow executions.

Feb 22, 03:09 PST
Completed - The scheduled maintenance has been completed.
Feb 22, 05:43 PST
Update - Maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 04:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 04:10 PST
Scheduled - We are performing an emergency infrastructure maintenance activity on CDGC EM SouthEast 1 Azure Services between 4:10 to 4:20 AM PST. During this brief update period, you may experience intermittent disruptions when using our search service. Please note these interruptions will be temporary.
Feb 22, 04:09 PST
Completed - The scheduled maintenance has been completed.
Feb 22, 05:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 02:30 PST
Scheduled - Informatica Cloud Operations will be deploying a patch to address User Interface issues encountered as part of the February Release in Taskflow and Cloud Application Integration.

This is a zero downtime update and has no impact on running jobs or services.

Feb 22, 01:58 PST
Completed - The scheduled maintenance has been completed.
Feb 22, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 01:30 PST
Scheduled - Informatica Cloud Operations will be applying a patch on all February Upgraded PODs for Cloud Data Integration and Cloud Data Quality services to resolve a profile failure due to 0 size mapping metadata XML. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Required: None.

Feb 21, 23:40 PST
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 01:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 01:30 PST
Scheduled - API Manager service will be undergoing a minor maintenance on NA East 2 Services . During this maintenance window, API Manager UI will be partially available for a period of 30 minutes. API Gateway and API invocations are not impacted during this maintenance and will continue to be available along with all other services.
Feb 21, 00:08 PST
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 19:00 PST
Scheduled - Intelligent Data Management Cloud (IDMC) February 2024 standard release.

Connectors being updated:

Hadoop Files V2
Hive Connector
FileProcessor
Adobe Experience Platform
ServiceNow
Salesforce
IBMMQ
Microsoft Fabric Data Warehouse
Google BigQeury V2
Snowflake Data Cloud Connector
DataBricks Delta
SAP ODP Extractor
SAP ADSO Writer
AribaV2
SAPTableConnector
SAP BW Connector
DnBCDIConnector ( Partner connector )

Packages being updated :

SAP Idoc
CCIAgent
ConnectorService

Platform Services are being updated.
Cloud Data Quality and Cloud Profiling are being updated.
MDM Multidomain SaaS, Customer 360 SaaS, Reference 360 SaaS, and Product 360 SaaS are being updated.
Cloud Mass Ingestion Files, Database, Application, and associated agent service for each are
being updated.
Cloud Data Integration is being updated.
Cloud Application Integration is being updated and there is no new package for Process Server.
Cloud Data Integration for PowerCenter is being updated.

For more details about the February 2024 standard release, please refer to the following resources:

🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ:
https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

Release Readiness Documentation
https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🔗 Release Definitions:
For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing


Any Questions? Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Feb 13, 16:04 PST
Resolved - This incident has been resolved.
Feb 20, 22:19 PST
Investigating - We have observed that some of the serverless agents on IICS Canada Central 1 Services were in a failed state from 9:35 PM to 10 PM PST. The issue is resolved and the jobs should be running successfully now.
Feb 20, 22:17 PST
Completed - The scheduled maintenance has been completed.
Feb 20, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 07:01 PST
Scheduled - This is for February 2024 standard release

Ops insights is being updated.

Feb 13, 15:58 PST
Completed - The scheduled maintenance has been completed.
Feb 20, 11:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 07:01 PST
Scheduled - Intelligent Data Management Cloud (IDMC) February 2024 standard release.

Connectors being updated:

Hadoop Files V2
Hive Connector
FileProcessor
Adobe Experience Platform
ServiceNow
Salesforce
IBMMQ
Microsoft Fabric Data Warehouse
Google BigQeury V2
Snowflake Data Cloud Connector
DataBricks Delta
SAP ODP Extractor
SAP ADSO Writer
AribaV2
SAPTableConnector
SAP BW Connector
DnBCDIConnector ( Partner connector )

Packages being updated :

SAP Idoc
CCIAgent
ConnectorService

Platform Services are being updated.
Cloud Data Quality and Cloud Profiling are being updated.
MDM Multidomain SaaS, Customer 360 SaaS, Reference 360 SaaS, and Product 360 SaaS are being updated.
Cloud Mass Ingestion Files, Database, Application, and associated agent service for each are
being updated.
Cloud Data Integration is being updated.
Cloud Application Integration is being updated and there is no new package for Process Server.
Cloud Data Integration for PowerCenter is being updated.

For more details about the February 2024 standard release, please refer to the following resources:

🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ:
https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

Release Readiness Documentation
https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🔗 Release Definitions:
For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing


Any Questions? Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Feb 13, 15:56 PST
Completed - The scheduled maintenance has been completed.
Feb 20, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 07:00 PST
Scheduled - The Platform external SSL certificate is getting expired and cert rotation is taking place.
There will be no downtime for this activity. But there can be a small network glitch at the time of renewal which is very

Refer to the KB article for more details on certificate

https://knowledge.informatica.com/s/article/FAQ-IICS-changing-the-certificate-providers?language=en_US

Jan 15, 22:48 PST
Completed - The scheduled maintenance has been completed.
Feb 20, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 02:30 PST
Update - Informatica Cloud Operations will be deploying a patch for Cloud Application Integration and Taskflow to address User Interface issues encountered as part of the February Release.

This is a Zero Downtime implementation and has no impact on running jobs or services.

Feb 20, 02:20 PST
Scheduled - Informatica Cloud Operations will be deploying a patch for Cloud Application Integration and Taskflow to address User Interface issues encountered as part of the February Release.

This is a Zero Downtime implementation and has no impact on running jobs or services.

Feb 20, 02:06 PST
Feb 19, 2024
Resolved - This incident has been resolved.
Feb 19, 17:52 PST
Monitoring - We implemented a fix for this issue. All services are operating normally and we are monitoring it.
Feb 19, 13:15 PST
Investigating - We observed an issue with access to Mass Ingestion Files, Database Ingestion and Streaming Ingestion service in US West 1 GCP Services. All other services are operating normally.

Our team is actively working to resolve this issue on priority, and we will ensure to update the status page accordingly.

Next update by 1.30 PM PT.

Feb 19, 12:21 PST
Resolved - This incident has been resolved.
Feb 19, 07:16 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 06:15 PST
Investigating - We notice some intermittent issues in our scheduler service for IICS US East 4. This would affect Scheduled jobs execution and we are investigating it.
Feb 19, 06:04 PST
Completed - The scheduled maintenance has been completed.
Feb 19, 04:13 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 02:30 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 02:07 PST
Scheduled - Informatica Cloud Operations will be deploying a patch for Taskflow to address User Interface issues encountered as part of the February Release.

This is a zero downtime update and has no impact on running jobs or services.

Feb 19, 02:06 PST
Completed - The scheduled maintenance has been completed.
Feb 19, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:31 PST
Scheduled - Informatica Cloud Operations will be applying a patch on all February Upgraded PODs for Cloud Data Integration and Cloud Data Quality services to resolve a Google Analytics task error. This is a Zero Downtime deployment and will not impact running jobs or services.

Attention: This will deploy a new version of the Data Integration Service.

Feb 19, 00:58 PST
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - This incident has been resolved.
Feb 16, 16:19 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 10:05 PST
Update - We are continuing to investigate this issue.
Feb 16, 09:59 PST
Investigating - We are observing performance issues while executing the process and it might take longer to complete in the Integration console.
We are actively working to resolve the issue on priority.

Feb 16, 08:11 PST
Resolved - This incident has been resolved.
Feb 16, 15:19 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 14:32 PST
Investigating - We are observing intermittent performance issues while executing and publishing the processes. We are working on a priority to resolve this.
Feb 16, 14:12 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 02:30 PST
Scheduled - Snowflake plans to rollout 2024_01 bundle related to sequences and columns, which might impact your existing Snowflake Data Cloud mapping tasks that are based on a mapping in SQL ELT mode configured with the Sequence Generator transformation. For more details about the Snowflake update, see https://docs.snowflake.com/en/release-notes/bcr-bundles/2024_01/bcr-1483?css
Snowflake Data Cloud Connector patch will make sure your mappings are not impacted because of the Snowflake update and continue to work like before. This is a Zero Downtime deployment and it will not impact any running jobs or services.

Action needed: None

Attention: This will deploy a new version of the Data Integration Service.

Feb 15, 01:55 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 00:36 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:00 PST
Scheduled - Informatica Cloud Operations will be applying a patch on all February Upgraded PODs for Cloud Data Integration to resolve an Asset Import internal error. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Needed: None.

Feb 15, 22:47 PST
Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 22:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 21:01 PST
Scheduled - Informatica Intelligent Data Management is implementing a crucial enhancement to our infrastructure by introducing a unified Global Package Dependency Manager. This Global Package Dependency Manager will facilitate the seamless download of the latest Secure Agent packages across all IDMC PODs.

This update will retire the old regional package dependency manager and redirect all traffic to the new unified Global Package Dependency Manager. These changes will not impact the IP addresses for the Identity Service or other IDMC services.

To avoid any service disruption, allow the following IP addresses or domain (depending on your network policy) through your organization’s firewall before February 15, 2023.

New IP Addresses:

Primary IP addresses:
34.215.138.77
34.217.216.210
44.228.239.240

Disaster Recovery (DR) IP addresses:
34.225.222.175
44.215.191.102
174.129.76.131

New FQDN for Global Package Dependency Manager: [https://global-package.dm.informaticacloud.com|https://global-package.dm.informaticacloud.com/]

To ensure access to the new Global Package Dependency Manager, please test access from the secure agent via the following URL: [https://global-package.dm.informaticacloud.com/package-manager/mgmtapi/version]

A test utility is available for testing purposes and can be run directly from the secure agent machine. For detailed information, please refer to the FAQ: [https://knowledge.informatica.com/s/article/Change-in-Package-Dependency-Manager-IP-Addresses-and-Domain-for-IDMC-all-pods?language=en_US]

Feb 8, 12:07 PST
Resolved - This incident has been resolved.
Feb 15, 11:42 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 05:35 PST
Investigating - We are experiencing intermittent issues accessing the Data Integration Taskflow on the USE4 POD. This issue is affecting both the designer and the runtime, and we are actively working to resolve the issue.
Feb 15, 05:14 PST
Resolved - This incident has been resolved.
Feb 15, 06:47 PST
Monitoring - The issue was resolved around 11:27 PM PT, and service is currently operating normally. While there haven't been any process failures.
We're actively monitoring the services to ensure continued smooth operation.

Feb 14, 23:29 PST
Investigating - We noticed an intermittent issue on the IICS EM West 1 pod while accessing the Application Integration console, designer, and CAI schedulers. The issue is currently being investigated on priority and we shall keep the status page updated.
Please contact Global Customer Support for any queries. May get errors like below:

1. The application is not configured correctly by using the org ID ''.
2. 504 gateway Timed Out error.

Feb 14, 22:14 PST
Resolved - This incident has been resolved.
Feb 15, 04:29 PST
Monitoring - The issue is resolved and users should be able to download the session logs.
Feb 15, 03:53 PST
Investigating - We are observing an issue while downloading the session logs in the Cloud CDI-e Services.
There is no impact on mapping design or on the runtime. All the other services are operating normally.

Feb 15, 03:42 PST
Completed - The scheduled maintenance has been completed.
Feb 15, 04:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 03:01 PST
Scheduled - Informatica Cloud Operations will be applying a patch on all February Upgraded PODs for Cloud Integration Hub to address event errors while utilizing the Notification URL. This is a Zero Downtime deployment and will not impact running jobs or services.

Action needed: None.

Feb 15, 02:49 PST
Feb 14, 2024
Completed - The scheduled maintenance has been completed.
Feb 14, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 19:00 PST
Scheduled - Intelligent Data Management Cloud (IDMC) February 2024 standard release.

Connectors being updated:

Hadoop Files V2

Hive Connector

FileProcessor

Adobe Experience Platform

ServiceNow

Salesforce

IBMMQ

Microsoft Fabric Data Warehouse

Google BigQeury V2

Snowflake Data Cloud Connector

DataBricks Delta

SAP ODP Extractor

SAP ADSO Writer

AribaV2

SAPTableConnector

SAP BW Connector

DnBCDIConnector ( Partner connector )

Packages being updated :

SAP Idoc

CCIAgent

ConnectorService

Platform Services are being updated.

Cloud Data Quality and Cloud Profiling are being updated.

MDM Multidomain SaaS, Customer 360 SaaS, Reference 360 SaaS, and Product 360 SaaS are being updated.

Cloud Mass Ingestion Files, Database, Application, and associated agent service for each are

being updated.

Cloud Data Integration is being updated.

Cloud Application Integration is being updated and there is no new package for Process Server.

Cloud Data Integration for PowerCenter is being updated.

For more details about the February 2024 standard release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ:

https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

Release Readiness Documentation

https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Any Questions? Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Feb 6, 09:31 PST
Completed - The scheduled maintenance has been completed.
Feb 14, 23:04 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 22:45 PST
Scheduled - Informatica Cloud Operations will be applying a patch on all February Upgraded PODs for Cloud Integration Hub to address event errors while utilizing the Notification URL. This is a Zero Downtime deployment and will not impact running jobs or services.

Action needed: None.

Feb 14, 22:34 PST
Completed - The scheduled maintenance has been completed.
Feb 14, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 19:01 PST
Scheduled - The public SSL certificates for the Cloud Application Integration is scheduled for renewal on February 14, 2024, between 7:00 PM and 11:00 PM PST specifically for services on EM SouthEast 1 Azure Services. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.

Please find the article links with Certificates:
https://knowledge.informatica.com/s/article/Cloud-Application-Integration-Server-certificate-for-Azure-EMSE-1-POD

Feb 8, 09:06 PST
Resolved - This incident has been resolved.
Feb 14, 16:42 PST
Monitoring - The issue was resolved around 10.23 AM PT, and service is currently operating normally. While there haven't been any process failures. We're actively monitoring the services to ensure continued smooth operation.
Feb 14, 10:35 PST
Investigating - We have identified an intermittent issue affecting the IICS NA West 1 pod. CAI processes are intermittently failing with correlation Violation errors, which were first observed as of 5am PT. Our team is currently investigating this matter with top priority, and we will provide updates on the status page accordingly. In the meantime, we recommend attempting to restart the affected processes.
Feb 14, 10:02 PST
Resolved - During a February release deployment, we encountered an issue in one of the service nodes where a high volume of internal service calls resulted in an increase in activity on a database which affected the performance of the POD. Informatica targets a Root Cause Analysis report for this incident within 20 business days from the day of resolving the incident.

This incident has been resolved.

Feb 14, 08:10 PST
Update - We are continuing to monitor for any further issues.
Feb 14, 05:24 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 05:12 PST
Update - We are continuing to investigate this issue.
Feb 14, 05:03 PST
Update - The process executions including the scheduled processes are working normally. We are continuing to investigate the User Interface access issue with the Cloud Application Integration console.

We will keep the status page updated.

Feb 14, 04:42 PST
Update - We are continuing to investigate the issue on priority. We will keep the status page updated.
Feb 14, 03:08 PST
Update - As we continue to investigate the issue on priority, we observed that the scheduled process may not start as expected.
Feb 14, 02:06 PST
Update - We are continuing to investigate the issue on priority. We will keep the status page updated.
Feb 14, 01:38 PST
Investigating - We noticed an intermittent issue on the IICS NA West 1 pod while accessing the Application Integration console and CAI schedulers. The issue is currently being investigated on priority and we shall keep the status page updated. Please contact Global Customer Support for any queries.

All other services are operating normally.

Feb 13, 22:54 PST
Completed - We have encountered a problem with deploying the patch, so we are postponing this activity for now.

We will inform you of the new scheduled date for this patch by updating the status page.

Feb 14, 03:26 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 01:00 PST
Scheduled - Informatica Cloud Operations will be deploying a patch for Taskflow and Cloud Application Integration to address User Interface issues encountered as part of the February Release.

This is a Zero downtime update and has no impact on running jobs or services.

Feb 13, 04:31 PST