Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Advanced Serverless ? Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
Customer 360 SaaS Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS Operational
Supplier 360 SaaS Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Cloud Data Quality Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
Customer 360 SaaS ? Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS ? Operational
Supplier 360 SaaS Operational
IICS US West 5 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Advanced Serverless ? Operational
ModelServe ? Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS Canada Central 1 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
B2B Gateway ? Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
Customer 360 SaaS Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS Operational
Supplier 360 SaaS Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS for FedRAMP Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Metadata Command Center – EMEA ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Hosted Agent ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
Customer 360 SaaS ? Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS ? Operational
Supplier 360 SaaS Operational
IICS UK Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Metadata Command Center – UK ? Operational
Cloud Data Marketplace – UK Operational
Customer 360 SaaS Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS Operational
Supplier 360 SaaS Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Metadata Command Center – Asia Pacific ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Hosted Agent ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
Customer 360 SaaS ? Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS ? Operational
Supplier 360 SaaS Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Cloud Data Integration Elastic ? Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Cloud Hosted Agent ? Operational
IICS US West 3 Azure Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
B2B Gateway ? Operational
Customer 360 SaaS Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS Operational
Supplier 360 SaaS Operational
IICS EM Central 1 Azure Services Operational
Platform Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Customer 360 SaaS Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS Operational
Supplier 360 SaaS Operational
IICS AP NorthEast 1 Azure Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud API Manager ? Operational
B2B Gateway ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights Operational
Customer 360 SaaS Operational
MDM Multidomain SaaS Operational
Product 360 SaaS Operational
Reference 360 SaaS Operational
Supplier 360 SaaS Operational
IICS AP East 2 Azure Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
B2B Gateway ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
IICS Australia Azure Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Integration Hub Operational
B2B Gateway ? Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
IICS US West 1 GCP Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
B2B Gateway ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Cloud Data Integration Elastic ? Operational
Data Governance Catalog Prep & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Cloud Data Preparation ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
IICS Sandbox (PRE-RELEASE) Operational
All Services ? Operational
Cloud Data Validation ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - USA (AWS) Dec 4, 2022 20:00 - Dec 5, 2022 08:00 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes.DGC and MCC Apps will be available read-only mode during the upgrade window. Any writes like, scans, bulk import and updates from UI will not be available.
All other services will remain operational
Posted on Nov 18, 2022 - 11:41 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS AP SouthEast 1 Services Dec 6, 2022 01:00-13:00 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. DGC and MCC Apps will be available read-only mode during the upgrade window. Any writes like, scans, bulk import and updates from UI will not be available.
All other services will remain operational
Posted on Nov 18, 2022 - 11:45 PST
IICS AP NorthEast 1 Azure POD will be undergoing Database infrastructure maintenance - DOWNTIME Dec 6, 2022 03:00-06:00 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance - IICS AP NorthEast 1 Azure POD -

DOWNTIME




IICS AP NorthEast 1 Azure POD will be undergoing Database infrastructure maintenance on Azure at this time and all services will be impacted.

This activity will have downtime of 3 hours from 3:00 AM - 6:00 AM PT (20:00 - 23:00 Japan Time) on 6th December 2022

Please find the details of the maintenance below:

During this 3 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.
Nov 28, 2022 - 15:19 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance - IICS AP NorthEast 1 Azure POD -

DOWNTIME




IICS AP NorthEast 1 Azure POD will be undergoing Database infrastructure maintenance on Azure at this time and all services will be impacted.

This activity will have downtime of 3 hours from 3:00 AM - 6:00 AM PT (20:00 - 23:00 Japan Time) on 6th December 2022

Please find the details of the maintenance below:

During this 3 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.
Nov 21, 2022 - 08:08 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance - IICS AP NorthEast 1 Azure POD -

DOWNTIME




IICS AP NorthEast 1 Azure POD will be undergoing Database infrastructure maintenance on Azure at this time and all services will be impacted.

This activity will have downtime of 3 hours from 3:00 AM - 6:00 AM PT (20:00 - 23:00 Japan Time) on 6th December 2022

Please find the details of the maintenance below:

During this 3 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.
Nov 14, 2022 - 08:23 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance - IICS AP NorthEast 1 Azure POD -

DOWNTIME




IICS AP NorthEast 1 Azure POD will be undergoing Database infrastructure maintenance on Azure at this time and all services will be impacted.

This activity will have downtime of 3 hours from 3:00 AM - 6:00 AM PT (20:00 - 23:00 Japan Time) on 6th December 2022

Please find the details of the maintenance below:

During this 3 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.
Nov 07, 2022 - 08:14 PST
Scheduled - IICS will be undergoing Database maintenance - IICS AP NorthEast 1 Azure POD -

DOWNTIME




IICS AP NorthEast 1 Azure POD will be undergoing Database infrastructure maintenance on Azure at this time and all services will be impacted.

This activity will have downtime of 3 hours from 3:00 AM - 6:00 AM PT (20:00 - 23:00 Japan Time) on 6th December 2022

Please find the details of the maintenance below:

During this 3 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.
Oct 31, 2022 - 14:50 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - UK Dec 13, 2022 20:00-21:00 PST
Cloud Data governance services will be undergoing a database upgrade as part of the November release.
During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be unavailable. All other services will remain operational
Posted on Nov 23, 2022 - 11:54 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS EM West 1 Services Dec 13, 2022 20:00-21:00 PST
Cloud Data governance services will be undergoing a database upgrade as part of the November release.
During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be unavailable. All other services will remain operational
Posted on Nov 23, 2022 - 11:52 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - USA (AWS) Dec 14, 2022 20:00-21:00 PST
Cloud Data governance services will be undergoing a database upgrade as part of the December release.
During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be unavailable. All other services will remain operational
Posted on Nov 30, 2022 - 12:29 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS AP SouthEast 1 Services Dec 15, 2022 01:00-02:00 PST
Cloud Data governance services will be undergoing a database upgrade as part of the December release.
During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be unavailable. All other services will remain operational
Posted on Nov 30, 2022 - 12:33 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS Canada Central 1 Services Jan 5, 2023 20:00 - Jan 6, 2023 01:00 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes.

All other services will remain operational
Posted on Nov 23, 2022 - 06:38 PST
Past Incidents
Dec 2, 2022
MDM SaaS Services will be undergoing major infrastructure maintainance on IICS US East 4 Services
Completed - The scheduled maintenance has been completed.
Dec 2, 21:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 17:30 PST
Scheduled - IICS US East 4 MDM SaaS Services will be undergoing a major infrastructure upgrade to ensure future growth and performance. During this time MDM SaaS will be unavailable. This downtime is scheduled on Dec 2nd 5:30 PM PST to 9:30 PM PST.
Nov 24, 08:27 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS EM West 1 Services
Completed - The scheduled maintenance has been completed.
Dec 2, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 PST
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. DGC and MCC Apps will be available read-only mode during the upgrade window. Any writes like, scans, bulk import and updates from UI will not be available.
All other services will remain operational
Nov 18, 11:47 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - UK
Completed - The scheduled maintenance has been completed.
Dec 2, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 PST
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with new features, security and bug fixes. DGC and MCC Apps will be available read-only mode during the upgrade window. Any writes like, scans, bulk import and updates from UI will not be available.
All other services will remain operational
Nov 18, 11:53 PST
Dec 1, 2022
Nov 30, 2022
Upcoming Maintenance patch on - US WEST 1 Azure, US WEST 3 Azure, EM Central 1 Azure (Germany), AP East 2 Azure (Singapore), AP northeast (Japan) and Australia (Azure)
Completed - The scheduled maintenance has been completed.
Nov 30, 03:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 01:31 PST
Scheduled - We are applying a maintenance patch on US WEST 1 Azure, US WEST 3 Azure, EM Central 1 Azure (Germany) AP East 2 Azure (Singapore), AP northeast (Japan), and Australia (Azure) POD.
This is a zero downtime update and there should be no impact on task executions.
Nov 29, 05:34 PST
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - IICS AP SouthEast 1 Services
Completed - The scheduled maintenance has been completed.
Nov 30, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 01:01 PST
Scheduled - Cloud Data governance services will be undergoing a database upgrade as part of the November release.
During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be unavailable. All other services will remain operational
Nov 23, 11:51 PST
Upcoming Maintenance patch on - CDI(saas) on all production PODs
Completed - The scheduled maintenance has been completed.
Nov 30, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:03 PST
Scheduled - We will be performing a minor maintenance on IICS production PODs. There will be no impact for job executions during the activity window.
Nov 29, 21:45 PST
Nov 29, 2022
Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center - USA (AWS)
Completed - The scheduled maintenance has been completed.
Nov 29, 21:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 20:00 PST
Scheduled - Cloud Data governance services will be undergoing a database upgrade as part of the November release.
During this time Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center applications will be unavailable. All other services will remain operational
Nov 23, 11:47 PST
Upcoming Maintenance patch on UK Services, Canada Central 1, AP Southeast 1, US West 1 GCP
Completed - The scheduled maintenance has been completed.
Nov 29, 03:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 01:30 PST
Scheduled - We are applying maintenance patch on UK Services, Canada Central 1, AP Southeast 1, US West 1 GCP.
This is a zero down time update and there should be no impact to taskflow executions.
Nov 29, 01:20 PST
Nov 28, 2022
Opsinsight ALB SSL certificates renewal on IICS AP East 2 Azure Services
Completed - The scheduled maintenance has been completed.
Nov 28, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:00 PST
Update - We will be renewing the Opsinsight ALB SSL certificates on IICS AP East 2 Azure Services as part of the maintenance.

There will be no downtime for this activity. There might be a small network glitch at the time of renewal, which is very minimal.
Nov 17, 10:31 PST
Scheduled - We will be renewing the Opsinsight ALB SSL certificates on IICS AP East 2 Azure Services as part of the maintenance.

There will be no downtime for this activity. There might be a small network glitch at the time of renewal, which is very minimal.
Nov 17, 10:27 PST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Upcoming Maintenance patch on NA WEST 1, NA EAST 2, US EAST 4 AND US WEST 5 PODs
Completed - The scheduled maintenance has been completed.
Nov 25, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 01:30 PST
Scheduled - We are applying a maintenance patch on NA WEST 1, NA EAST 2, US EAST 4, AND US WEST 5 POD.
This is a zero downtime update and there should be no impact on task executions.
Nov 25, 00:09 PST
Upcoming maintenance on IICS Pre-Release POD.
Completed - The scheduled maintenance has been completed.
Nov 25, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 01:00 PST
Scheduled - We will be performing a minor maintenance between 01:00 AM PT to 01:30 AM PT on IICS Pre-Release POD. There will be no impact for job executions during the activity window.

Upon successful completion of the activity, there will be a new version of DIS.
Nov 24, 22:46 PST
Nov 24, 2022

No incidents reported.

Nov 23, 2022
Upcoming Maintenance patch on US WEST 3, US EAST 6 AND EM WEST 1 PODs
Completed - The scheduled maintenance has been completed.
Nov 23, 05:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 03:45 PST
Scheduled - We are applying a maintenance patch on US WEST 3, US EAST 6 and EM WEST 1 POD. This is a zero downtime update and there should be no impact on task executions.
Nov 23, 03:14 PST
Taskflow issue in NA West 1 pod
Resolved - This incident has been resolved.
Nov 23, 04:41 PST
Monitoring - The Taskflow services were restored. We will keep the status page updated if there are any issues
Nov 23, 02:52 PST
Investigating - We are observing intermittent issues with Taskflow in NA1 POD. This is currently under investigation.
Nov 23, 02:39 PST
Cloud API Manager\Portal page on US West 3 Azure pod is not showing the list of available and managed services.
Resolved - This incident has been resolved.
Nov 23, 03:44 PST
Update - We are continuing to monitor for any further issues.
Nov 23, 02:55 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 02:55 PST
Investigating - Cloud API Manager\Portal page is not showing the list of available and managed services. Create and update managed APIs functionality is impacted.

There is no impact on API executions.
Nov 23, 00:31 PST
Upcoming maintenance for Cloud Data integration.
Completed - The scheduled maintenance has been completed.
Nov 23, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 01:30 PST
Scheduled - We are applying a patch on AWS NA West 1,NA East 2, US West 3, US East 4, US West 1 Azure, US West 1 GCP pods. This is a zero-downtime update and there should be no impact to running jobs.

This fix is to address task failure issues seen with Snowflake connector post November monthly release.
Nov 23, 00:57 PST
Nov 22, 2022
November 2022 Monthly release for IICS US West 5, IICS US East 6, IICS US West 3 Azure pods , IICS Canada Central 1
Completed - The scheduled maintenance has been completed.
Nov 22, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:00 PST
Scheduled - This is the monthly connector, application and package release.

Please find below the link to the CDI Connector Release Notes for the Nov 2022 release:
https://onlinehelp.informatica.com/IICS/prod/CDI/en/index.htm#page/cloud-data-integration-connector-release-notes/Abstract.html

Please refer the link to the What’s New for the Nov 2022 release:
https://onlinehelp.informatica.com/IICS/prod/CDI/en/index.htm#page/aa-cloud-whats-new/November_2022.html

Connectors being updated:

SAPIDoc

SAPCommons

SAPTableConnector

SAP Bapi

SAP ODP Extractor

Google Big Query V2

Amamzon Redshift V2

Amazon S3 V2

Hive connector

OData V2 Protocol Reader

Salesforce

Databricks Delta

CCI Agent

Marketo V3

FileProcessor

JDBCV2

Coupa V2

Tableau V3

Microsoft Azure Data Lake Storage Gen2

Microsoft Azure Blob Storage V3

Microsoft Azure SQL Data Warehouse V2

WSConsumer

Marketo REST

BigMachines

Microsoft Excel

MemSQL

Microsoft CDM Folders V2

Microsoft Azure Cosmos DB SQL API

Microsoft Azure Data Lake Storage Gen1 V3

Azure DW

Snowflake Data Cloud Connector
Snowflake Advanced PDO Query generation enhancement. Please refer : https://knowledge.informatica.com/s/article/Upcoming-enhancements-for-Snowflake-Data-Cloud-Connector-in-the-November-2022-2022-11-S-release

New connectors being updated :

Amplitude

Mixpanel

Adobe Analytics

Partner connectors :

Anaplan V2

Yellowbrick

Satmetrix

NICESatemtrix

Packages being updated :

Agentcore package is being updated and jdk upgraded to 8u345

RESTSwaggerGenerator

Connector Service

SAPMapplet

CCI microservice

Azure Data Lake

StructureDiscovery package

UDTforHierarchy package

DataTransformation package

Infaagent.sh shell script to start up and shut down the Secure Agent is available in this release.
Please refer the document link : https://docs.informatica.com/integration-cloud/cloud-platform/current-version/administrator-what-s-new/changed-behavior/secure-agent-startup-and-shutdown-on-linux.html#comments

Platform Services are being updated

Cloud Data Integration is being updated.

Cloud Data Integration - Elastic is being updated.

Cloud Data Quality and Cloud Profiling are being updated.

Cloud Integration Hub and associated agent service is being updated.

Mass Ingestion Files is being updated

Operational Insights and OI Data collector are being updated

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated

Customer 360 SaaS, Product 360 SaaS, Multidomain MDM SaaS and Reference 360 SaaS are being updated. (IICS US West 3 Azure Services, Canada Central 1 Services)

Please find below the link to identify what's new :
Business 360 Console. https://docs.informatica.com/master-data-management-cloud/business-360-console/current-version/what-s-new/preface.html
Customer 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-customer-360-saas/current-version/what-s-new/preface.html
Supplier 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-supplier-360-saas/current-version/what-s-new/preface.html
Product 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-product-360-saas/current-version/what-s-new/preface.html
Multidomain MDM SaaS https://docs.informatica.com/master-data-management-cloud/multidomain-mdm-saas/current-version/what-s-new/preface.html
Reference 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-reference-360-saas/current-version/what-s-new/preface.html

Cloud Application Integration is being updated and there is no new package for Process Server. If you use SAP BAPI or Workday V2 connector, the process server will go to restart required state.
Please refer: https://knowledge.informatica.com/s/article/FAQ-Why-Process-Server-service-shows-up-as-Restart-Required-after-upgrade

Change in Behavior for customized session log file name in Mapping Task - https://knowledge.informatica.com/s/article/November-2022-Monthly-release-Alert-for-customers-customizing-the-session-log-file-name-in-Mapping-Task-while-using-IICS?language=en_US
Nov 15, 13:16 PST
November 2022 Monthly release for IICS AP East 2, Australia Azure, EM Central 1 Azure Services - OpsInsights only
Completed - The scheduled maintenance has been completed.
Nov 22, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 11:00 PST
Scheduled - This is regarding November 2022 Monthly release for Operational Insights.

Operational Insights are being updated.
Nov 15, 13:04 PST
November 2022 Monthly release for IICS EM West 1, AP SouthEast 1, AP NorthEast 1 Azure, AP East 2 Azure pods, Australia Azure, EM Central 1 Azure and UK pods
Completed - The scheduled maintenance has been completed.
Nov 22, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 09:00 PST
Scheduled - This is the monthly connector, application and package release.

Please find below the link to the CDI Connector Release Notes for the Nov 2022 release:
https://onlinehelp.informatica.com/IICS/prod/CDI/en/index.htm#page/cloud-data-integration-connector-release-notes/Abstract.html

Please refer the link to the What’s New for the Nov 2022 release:
https://onlinehelp.informatica.com/IICS/prod/CDI/en/index.htm#page/aa-cloud-whats-new/November_2022.html

Connectors being updated:

SAPIDoc

SAPCommons

SAPTableConnector

SAP Bapi

SAP ODP Extractor

Google Big Query V2

Amamzon Redshift V2

Amazon S3 V2

Hive connector

OData V2 Protocol Reader

Salesforce

Databricks Delta

CCI Agent

Marketo V3

FileProcessor

JDBCV2

Coupa V2

Tableau V3

Microsoft Azure Data Lake Storage Gen2

Microsoft Azure Blob Storage V3

Microsoft Azure SQL Data Warehouse V2

WSConsumer

Marketo REST

BigMachines

Microsoft Excel

MemSQL

Microsoft CDM Folders V2

Microsoft Azure Cosmos DB SQL API

Microsoft Azure Data Lake Storage Gen1 V3

Azure DW

Snowflake Data Cloud Connector
Snowflake Advanced PDO Query generation enhancement. Please refer : https://knowledge.informatica.com/s/article/Upcoming-enhancements-for-Snowflake-Data-Cloud-Connector-in-the-November-2022-2022-11-S-release

New connectors being updated :

Amplitude

Mixpanel

Adobe Analytics

Partner connectors :

Anaplan V2

Yellowbrick

Satmetrix

NICESatemtrix

Packages being updated :

Agentcore package is being updated and jdk upgraded to 8u345

RESTSwaggerGenerator

Connector Service

SAPMapplet

CCI microservice

Azure Data Lake

StructureDiscovery package

UDTforHierarchy package

DataTransformation package

Infaagent.sh shell script to start up and shut down the Secure Agent is available in this release.
Please refer the document link : https://docs.informatica.com/integration-cloud/cloud-platform/current-version/administrator-what-s-new/changed-behavior/secure-agent-startup-and-shutdown-on-linux.html#comments

Platform Services are being updated

Cloud Data Integration is being updated.

Cloud Data Integration - Elastic is being updated.

Cloud Data Quality and Cloud Profiling are being updated.

Cloud Integration Hub and associated agent service is being updated.

Mass Ingestion Files is being updated

Operational Insights and OI Data collector are being updated

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated

Customer 360 SaaS, Product 360 SaaS, Multidomain MDM SaaS and Reference 360 SaaS are being updated.(EM West 1, AP SouthEast 1, EM Central 1 Azure and UK pods)

Please find below the link to identify what's new :
Business 360 Console. https://docs.informatica.com/master-data-management-cloud/business-360-console/current-version/what-s-new/preface.html
Customer 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-customer-360-saas/current-version/what-s-new/preface.html
Supplier 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-supplier-360-saas/current-version/what-s-new/preface.html
Product 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-product-360-saas/current-version/what-s-new/preface.html
Multidomain MDM SaaS https://docs.informatica.com/master-data-management-cloud/multidomain-mdm-saas/current-version/what-s-new/preface.html
Reference 360 SaaS https://docs.informatica.com/master-data-management-cloud/mdm-reference-360-saas/current-version/what-s-new/preface.html

Cloud Application Integration is being updated and there is no new package for Process Server. If you use SAP BAPI or Workday V2 connector, the process server will go to restart required state.
Please refer: https://knowledge.informatica.com/s/article/FAQ-Why-Process-Server-service-shows-up-as-Restart-Required-after-upgrade

Change in Behavior for customized session log file name in Mapping Task - https://knowledge.informatica.com/s/article/November-2022-Monthly-release-Alert-for-customers-customizing-the-session-log-file-name-in-Mapping-Task-while-using-IICS?language=en_US
Nov 15, 13:01 PST
Nov 21, 2022

No incidents reported.

Nov 20, 2022
IICS will be undergoing Database maintenance - DOWNTIME - IICS NA West 1 Services, IICS NA East 2 Services, IICS US West 3 Services, IICS US East 4 Services, IICS US West 5 Services,IICS US East 6 Services
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance -

DOWNTIME



IICS will be undergoing Database maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:

During this 2 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway jobs will be impacted and access will be limited.
Running CDI tasks will be terminated.

Since the services will be down within this 2 hour window, we recommend setting a black out period during this time.
How to: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. CAI running processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Reference 360 and Customer 360 will be impacted.

This is a mandatory database maintenance due to an underlying Cloud Service Provider (CSP) update.

Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.
Nov 16, 10:57 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance -

DOWNTIME



IICS will be undergoing Database maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:

During this 2 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway jobs will be impacted and access will be limited.
Running CDI tasks will be terminated.

Since the services will be down within this 2 hour window, we recommend setting a black out period during this time.
How to: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. CAI running processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Reference 360 and Customer 360 will be impacted.

This is a mandatory database maintenance due to an underlying Cloud Service Provider (CSP) update.

Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.
Nov 14, 08:24 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance -

DOWNTIME



IICS will be undergoing Database maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:

During this 2 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway jobs will be impacted and access will be limited.
Running CDI tasks will be terminated.

Since the services will be down within this 2 hour window, we recommend setting a black out period during this time.
How to: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. CAI running processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Reference 360 and Customer 360 will be impacted.

This is a mandatory database maintenance due to an underlying Cloud Service Provider (CSP) update.

Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.
Nov 7, 08:11 PST
Update - IICS DOWNTIME REMINDER :

IICS will be undergoing Database maintenance -

DOWNTIME



IICS will be undergoing Database maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:

During this 2 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway jobs will be impacted and access will be limited.
Running CDI tasks will be terminated.

Since the services will be down within this 2 hour window, we recommend setting a black out period during this time.
How to: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. CAI running processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Reference 360 and Customer 360 will be impacted.

This is a mandatory database maintenance due to an underlying Cloud Service Provider (CSP) update.

Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.
Oct 31, 14:37 PDT
Update - IICS will be undergoing Database maintenance -

DOWNTIME



IICS will be undergoing Database maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:

During this 2 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway jobs will be impacted and access will be limited.
Running CDI tasks will be terminated.

Since the services will be down within this 2 hour window, we recommend setting a black out period during this time.
How to: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. CAI running processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Reference 360 and Customer 360 will be impacted.

This is a mandatory database maintenance due to an underlying Cloud Service Provider (CSP) update.

Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.
Oct 19, 17:09 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 18, 17:15 PDT
Scheduled - IICS will be undergoing Database maintenance -

DOWNTIME



IICS will be undergoing Database maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:

During this 2 hour period Cloud Data Integration, Cloud Integration Hub, B2B Gateway jobs will be impacted and access will be limited.
Running CDI tasks will be terminated.

Since the services will be down within this 2 hour window, we recommend setting a black out period during this time.
How to: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. CAI running processes will fault.

CIH publications and subscriptions will be impacted and not processed during this window and any running tasks will fail.
The impacted publication/ subscription events cannot be reprocessed.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Reference 360 and Customer 360 will be impacted.

This is a mandatory database maintenance due to an underlying Cloud Service Provider (CSP) update.
Oct 17, 17:23 PDT
Nov 19, 2022
Nov 18, 2022
Issues with Reference360 application on IICS US West 3, US East4 Services
Resolved - Issue has been isolated and customers are expected to clear application cache if they hit "Starting up Service" issue for more than a minute. For further help please reach out to Global Customer Support by creating a support case.
Nov 18, 12:01 PST
Update - We are observing an intermittent issue with Reference360 and getting a "Starting up Service" message, Users may not able to open the Reference360 application.

The team is actively looking at it.
Nov 18, 11:36 PST
Investigating - We are observing an issue with  Reference360 and getting a "Starting up Service" message, Users may not able to open the Reference360 application.

The team is actively looking at it.
Nov 18, 11:29 PST
Performance degradation impacting all services on NA West 1 POD
Resolved - This incident has been resolved.
Nov 18, 05:30 PST
Monitoring - This issue has been resolved and we continue to monitor the situation.
Nov 18, 04:01 PST
Investigating - We are noticing performance degradation impacting all services NA West 1 POD. Users may notice errors at design time, there might be an impact on schedules as well fired during this time frame.

This is currently being investigated on priority and we shall keep the status updated.
Nov 18, 03:38 PST
UI Issue for Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center -- IICS US, UK, EM West ,AP SouthEast 1 Services
Resolved - This issue has been resolved
Nov 18, 04:11 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 08:13 PST
Update - We are continuing to investigate this issue.
Nov 17, 07:32 PST
Investigating - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center may experience issues creating resources/searching resources related operation is impacted.

The team is working on this issue and will provide an update
Nov 17, 07:28 PST
Upcoming maintenance for Cloud Data Integration.
Completed - The scheduled maintenance has been completed.
Nov 18, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 02:00 PST
Scheduled - Upcoming maintenance for Cloud Data Integration.

We are applying a patch on AWS NA West1, NA East2, US West 3, US East 4, US West 1 GCP and Azure US West1 pods. This is a zero-downtime update and there should be no impact to running jobs.

This fix is to address issues seen with Anaplan connector post November Monthly release.
Nov 18, 00:49 PST
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Additional Links
To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

The status page for the Address Verification Service is at: http://www.mywebreports.net/s0e0k3p4s.html

IICS Events Calendar is at: https://network.informatica.com/s/event-landing