Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Advanced Serverless ? Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Cloud Data Quality Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Advanced Serverless ? Operational
IICS US West 5 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Advanced Serverless ? Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS Canada Central 1 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
B2B Gateway Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Metadata Command Center – EMEA ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Hosted Agent ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Reference 360 ? Operational
Customer 360 ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Metadata Command Center – Asia Pacific ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Hosted Agent ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
IICS UK Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Operational Insights ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Advanced Serverless ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Metadata Command Center – UK ? Operational
Cloud Data Marketplace – UK Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Data Integration Elastic ? Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Cloud Hosted Agent ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
IICS US West 3 Azure Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
B2B Gateway Operational
Operational Insights ? Operational
Operational Insights ? Operational
IICS EM Central 1 Azure Services Operational
Platform Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
IICS AP NorthEast 1 Azure Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud API Manager ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
B2B Gateway Operational
IICS AP East 2 Azure Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
IICS Australia Azure Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Operational Insights ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
IICS US West 1 GCP Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
Cloud Data Integration Elastic ? Operational
Cloud Profiling Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
IICS Sandbox (PRE-RELEASE) Operational
All Services ? Operational
Cloud Data Validation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The external SSL certificate which is getting expired and Opsinsight AGW external cert rotation is taking place.

There will be no downtime for this activity. But can be a small network glitch at the time of renewal which is very minimal.

Posted on May 19, 16:03 PDT
IICS Sandbox (Pre-release) pod will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Posted on May 13, 18:43 PDT
IICS NA West 1 and NA East 2 pods will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Posted on May 13, 18:24 PDT
IICS US West 1 Azure pod will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Posted on May 13, 18:39 PDT
IICS Canada Central 1, US West 3, and US East 4 pods will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Posted on May 13, 18:48 PDT
IICS EM West 1, AP SouthEast 1, AP NorthEast 1 Azure, and AP East 2 Azure pods will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Posted on May 13, 19:02 PDT
IICS EM Central 1 Azure, UK, US West 5, and Australia Azure pods will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Posted on May 13, 19:08 PDT
IICS US East 6, US West 3 Azure, and US West 1 GCP pods will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

Posted on May 13, 19:12 PDT
Past Incidents
May 20, 2022

No incidents reported today.

May 19, 2022

No incidents reported.

May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 20:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:00 PDT
Scheduled - IICS US West 1 GCP pod will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.
Please find the details of the maintenance below:
During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.
Any running tasks will be terminated.
Since the services will be down within this 60-minute window, we recommend setting a black out period during this time.
How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

All other pods and service will remain operational.

May 18, 17:18 PDT
Completed - The scheduled maintenance has been completed.
May 18, 07:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:45 PDT
Scheduled - We are applying emergency maintenance patch to NA West 1, NA East 2 and US West 1 Azure POD. This is a zero down time update and there should be no impact to process executions.
May 18, 06:41 PDT
Completed - The scheduled maintenance has been completed.
May 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 PDT
Scheduled - This is the monthly connector, application and package release.

CDI Connectors Release Notes for May 2022 release: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Connectors being updated:

Google Big Query V2

Google Cloud Storage V2

Google Cloud Spanner & Google Cloud Storage

Google Analytics

Kafka (CDI)

Amazon S3 V2

Amazon Redshift V2

Salesforce

Snowflake Cloud Data Warehouse V2

Microsoft Azure SQL Data Warehouse V3

Microsoft CDM Folders V2

Azure Data Lake Store Gen2

Microsoft Azure Blob Storage V3

Microsoft Azure Cosmos DB SQL API

Microsoft Dynamics 365 for Sales

Salesforce Analytics

MongoDB

Netsuite

SAPTableConnector

Tableau V3

Microsoft Dynamics Connector

Databricks Delta

Hive Connector

Coupa V2

Zendesk V2

FileIO

Quickbooks V2

Adobe Experience Platform

ServiceNow

Marketo V3

Aurora

PostgreSQL

SAP Concur

Databricks Delta

Hive Connector

Amazon DynamoDB V2 connector

Business 360 connector

Business 360 Events connector

Business 360 FEP connector

Microsoft Azure Synapse SQL connector

0Data connector

Snowflake Data Cloud connector

Web Service Consumer Connector

Partner connectors being updated:

Domo

Anaplan V2

Google Drive

Packages being Updated:

CCI

Cloudera_6.1 Hadoop Distro Package

RESTSwaggerGenerator

StructureDiscovery package

UDTforHierarchy package

DataTransformation package

Platform Services are being updated

Cloud Data Integration is being updated

Cloud Data Integration - Elastic is being updated

Cloud Data Quality and cloud Profiling are being updated

Cloud Application Integration is being updated and there is no new package for Process Server. New package for Micro-gateway

Operational Insights and OI Data collector are being updated

File Mass Ingestion is being updated

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated

We will be renewing the Cloud Application Integration certificates on the Azure US West 3 as part of the maintenance. There will be no downtime for this activity. There might be a small network glitch at the time of renewal, which is very minimal. Please find the attached public certificate here:

https://network.informatica.com/docs/DOC-19625

May 10, 03:48 PDT
May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 12:00 PDT
Update - The maintenance for AP NorthEast 1 Azure, AP East 2 Azure pods and EM Central 1 Azure pods is running longer. The maintenance is expected to complete at 12 PM PT. Services are operating normally.
May 17, 10:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 09:00 PDT
Scheduled - This is the monthly connector, application and package release.

CDI Connectors Release Notes for May 2022 release: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Connectors being updated:

Google Big Query V2

Google Cloud Storage V2

Google Cloud Spanner & Google Cloud Storage

Google Analytics

Kafka (CDI)

Amazon S3 V2

Amazon Redshift V2

Salesforce

Snowflake Cloud Data Warehouse V2

Microsoft Azure SQL Data Warehouse V3

Microsoft CDM Folders V2

Azure Data Lake Store Gen2

Microsoft Azure Blob Storage V3

Microsoft Azure Cosmos DB SQL API

Microsoft Dynamics 365 for Sales

Salesforce Analytics

MongoDB

Netsuite

SAPTableConnector

Tableau V3

Microsoft Dynamics Connector

Databricks Delta

Hive Connector

Coupa V2

Zendesk V2

FileIO

Quickbooks V2

Adobe Experience Platform

ServiceNow

Marketo V3

Aurora

PostgreSQL

SAP Concur

Databricks Delta

Hive Connector

Amazon DynamoDB V2 connector

Business 360 connector

Business 360 Events connector

Business 360 FEP connector

Microsoft Azure Synapse SQL connector

0Data connector

Snowflake Data Cloud connector

Web Service Consumer Connector

Partner connectors being updated:

Domo

Anaplan V2

Google Drive

Packages being Updated:

CCI

Cloudera_6.1 Hadoop Distro Package

RESTSwaggerGenerator

StructureDiscovery package

UDTforHierarchy package

DataTransformation package

Platform Services are being updated

Cloud Data Integration is being updated

Cloud Data Integration - Elastic is being updated

Cloud Data Quality and cloud Profiling are being updated

Cloud Application Integration is being updated and there is no new package for Process Server. New package for Micro-gateway

Operational Insights and OI Data collector are being updated

File Mass Ingestion is being updated

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated

May 10, 03:40 PDT
May 16, 2022
Resolved - This incident has been resolved.
May 16, 08:42 PDT
Monitoring - This issue has been resolved and we are currently monitoring the situation.
May 16, 05:44 PDT
Update - We are continuing to investigate on the issue. We will share updates shortly.
May 16, 04:25 PDT
Investigating - Users may observe slow UI response while accessing CAI (Application integration and Application integration console page) on USE4 pod. We are currently investigating the issue.

Scheduled process should run successfully.

May 16, 01:06 PDT
Completed - The scheduled maintenance has been completed.
May 16, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with security and bug fixes. All other services will remain operational
May 5, 06:37 PDT
Completed - The scheduled maintenance has been completed.
May 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with security and bug fixes. All other services will remain operational
May 5, 06:39 PDT
Completed - The scheduled maintenance has been completed.
May 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with security and bug fixes. All other services will remain operational
May 5, 06:29 PDT
Completed - The scheduled maintenance has been completed.
May 16, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 PDT
Scheduled - This is the monthly connector, application and package release.

CDI Connectors Release Notes for May 2022 release: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Connectors being updated:

Google Big Query V2

Google Cloud Storage V2

Google Cloud Spanner & Google Cloud Storage

Google Analytics

Kafka (CDI)

Amazon S3 V2

Amazon Redshift V2

Salesforce

Snowflake Cloud Data Warehouse V2

Microsoft Azure SQL Data Warehouse V3

Microsoft CDM Folders V2

Azure Data Lake Store Gen2

Microsoft Azure Blob Storage V3

Microsoft Azure Cosmos DB SQL API

Microsoft Dynamics 365 for Sales

Salesforce Analytics

MongoDB

Netsuite

SAPTableConnector

Tableau V3

Microsoft Dynamics Connector

Databricks Delta

Hive Connector

Coupa V2

Zendesk V2

FileIO

Quickbooks V2

Adobe Experience Platform

ServiceNow

Marketo V3

Aurora

PostgreSQL

SAP Concur

Databricks Delta

Hive Connector

Amazon DynamoDB V2 connector

Business 360 connector

Business 360 Events connector

Business 360 FEP connector

Microsoft Azure Synapse SQL connector

0Data connector

Snowflake Data Cloud connector

Web Service Consumer Connector


Partner connectors being updated:

Domo

Anaplan V2

Google Drive


Packages being Updated:

CCI

Cloudera_6.1 Hadoop Distro Package

RESTSwaggerGenerator

StructureDiscovery package

UDTforHierarchy package

DataTransformation package


Platform Services are being updated

Cloud Data Integration is being updated

Cloud Data Integration - Elastic is being updated

Cloud Data Quality and cloud Profiling are being updated

Cloud Application Integration is being updated and there is no new package for Process Server. New package for Micro-gateway

Operational Insights and OI Data collector are being updated

File Mass Ingestion is being updated

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated

Customer 360 and Reference 360 are being updated (US East 4 POD only)

May 9, 09:15 PDT
May 15, 2022
Completed - The scheduled maintenance has been completed.
May 15, 10:36 PDT
Update - The maintenance for US West 1 GCP is running longer and is now expected to complete at 11 am PT. Thank you for your patience.
May 15, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:02 PDT
Scheduled - IICS US West 1 GCP will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:
During this 60-minute period Cloud Data Integration jobs will be impacted and access will be limited.
Any running tasks will be terminated.
Since the services will be down within this 60-minute window, we recommend setting a black out period during this time.
How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

May 9, 20:15 PDT
Completed - The scheduled maintenance has been completed.
May 15, 09:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:01 PDT
Scheduled - IICS AP SouthEast 1 pod will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Please find the details of the maintenance below:
During this 30-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this 30-minute window, we recommend setting a black out period during this time.
How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

May 9, 20:23 PDT
Completed - The scheduled maintenance has been completed.
May 15, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:01 PDT
Scheduled - IICS EM Central 1 Azure will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:
During this 30-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.
Any running tasks will be terminated.
Since the services will be down within this 30-minute window, we recommend setting a black out period during this time.
How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

May 9, 20:20 PDT
Completed - The scheduled maintenance has been completed.
May 15, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:01 PDT
Scheduled - IICS UK will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

Please find the details of the maintenance below:
During this 30-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.
Any running tasks will be terminated.
Since the services will be down within this 30-minute window, we recommend setting a black out period during this time.
How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.
The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.

May 9, 20:22 PDT
May 14, 2022
Resolved - This incident has been resolved.
May 14, 09:59 PDT
Update - This issue has been resolved on the US West 1 GCP pod.
May 13, 17:35 PDT
Update - We are continuing to investigate the issue.
May 11, 04:42 PDT
Investigating - Users may notice issues while editing or creating new mapping. We are currently working on solving the issue.
Scheduled jobs will continue to run successfully.

May 11, 03:22 PDT
Resolved - This incident has been resolved.
May 14, 09:59 PDT
Monitoring - We identified an issue in Azure. West 1 and Azure west 3 pods. Tasks and connection may have failed around 6:30 PM PT.
This was caused due to a Cloud provider maintenance.

All services are operating normally now. We apologize for any inconvenience.

May 13, 18:52 PDT
May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 01:00 PDT
Scheduled - There is a scheduled maintenance of Azure Database for MySQL Server instance being performed by Microsoft. As per communication from Microsoft this is planned to occur between 08:00 UTC on 13 May 2022 (17:00 Tokyo Standard Time on 13 May 2022) and 23:00 UTC on 13 May 2022 (08:00 Tokyo Standard Time on 14 May 2022). During this maintenance, your IICS Org may experience performance degradation.
May 10, 04:25 PDT
Completed - The scheduled maintenance has been completed.
May 13, 14:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 12:45 PDT
Scheduled - Emergency maintenance on NA West 1, NA East 2 pods, US West 1 Azure, US West 1 GCP and IICS preview pods. This is to fix an issue where certain tasks may fail with "The job failed" message.

This is a Zero Downtime activity and will not have an impact on running jobs.

Some users may also notice the below applications startup a new service.
The services are listed below:
• MassIngestion
• Metadata_Foundation_Agent
• GitRepoConnectApp
• Discovery_Agent_Application
• Data_Integration_Server
• At_Scale_Server
• Connector_Service
• Administrator
• ApiMicrogatewayService
• Database_Ingestion
• FileIntegrationService
• ICD_Agent
• OpsInsightsAutoScale
• OpsInsightsDataCollector
• Streaming_Ingestion_Agent

May 13, 12:16 PDT
Completed - The scheduled maintenance has been completed.
May 13, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 04:30 PDT
Scheduled - We will be deploying emergency fix on NA West 1, and NA East 2 pods. This fix is to address a shared agent access issue from sub orgs.

This is a ZDT activity and will not have an impact on running jobs.

May 13, 03:02 PDT
May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 14:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 12:01 PDT
Scheduled - Emergency maintenance on US West 1 Azure and US West 1 GCP pods.

This is a ZDT activity and will not have an impact on running jobs.

May 12, 12:00 PDT
Completed - The scheduled maintenance has been completed.
May 12, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 12:00 PDT
Scheduled - We will be deploying emergency fixes on NA West 1, and NA East 2 pods.

This is a ZDT activity and will not have an impact on running jobs.

May 12, 11:54 PDT
May 11, 2022
Postmortem - Read details
May 19, 15:13 PDT
Resolved - This incident has been resolved.
May 11, 05:58 PDT
Monitoring - We have noticed that there were connectivity issues noticed and secure agent services may have gone down during 2.32AM PST - 2.49AM PST.
All services are back up now, we are currently monitoring the situation.

May 11, 03:07 PDT
Completed - The scheduled maintenance has been completed.
May 11, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 02:01 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with security and bug fixes. All other services will remain operational
May 5, 06:00 PDT
Completed - The scheduled maintenance has been completed.
May 11, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 21:00 PDT
Scheduled - This is the monthly connector, application and package release.

CDI Connectors Release Notes for May 2022 release: https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Connectors being updated:

Google Big Query V2

Google Cloud Storage V2

Google Cloud Spanner & Google Cloud Storage

Google Analytics

Kafka (CDI)

Amazon S3 V2

Amazon Redshift V2

Salesforce

Snowflake Cloud Data Warehouse V2

Microsoft Azure SQL Data Warehouse V3

Microsoft CDM Folders V2

Azure Data Lake Store Gen2

Microsoft Azure Blob Storage V3

Microsoft Azure Cosmos DB SQL API

Microsoft Dynamics 365 for Sales

Salesforce Analytics

MongoDB

Netsuite

SAPTableConnector

Tableau V3

Microsoft Dynamics Connector

Databricks Delta

Hive Connector

Coupa V2

Zendesk V2

FileIO

Quickbooks V2

Adobe Experience Platform

ServiceNow

Marketo V3

Aurora

PostgreSQL

SAP Concur

Databricks Delta

Hive Connector

Amazon DynamoDB V2 connector

Business 360 connector

Business 360 Events connector

Business 360 FEP connector

Microsoft Azure Synapse SQL connector

0Data connector

Snowflake Data Cloud connector

Web Service Consumer Connector

Partner connectors being updated:

Domo

Anaplan V2

Google Drive

Packages being Updated:

CCI

Cloudera_6.1 Hadoop Distro Package

RESTSwaggerGenerator

StructureDiscovery package

UDTforHierarchy package

DataTransformation package

Platform Services are being updated

Cloud Data Integration is being updated

Cloud Data Integration - Elastic is being updated

Cloud Data Quality and cloud Profiling are being updated

Cloud Application Integration is being updated and there is no new package for Process Server. New package for Micro-gateway

Operational Insights and OI Data collector are being updated

File Mass Ingestion is being updated

Cloud Mass Ingestion Database, Streaming and Application and associated agent service for each are being updated

May 2, 10:38 PDT
May 10, 2022
May 9, 2022
Completed - The scheduled maintenance has been completed.
May 9, 12:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 PDT
Scheduled - We are planning maintenance activity on API Gateway database with May release window on 9th May for IICS Sandbox (Pre release) pod. There will be a downtime of 5 minutes for API Manager and both UI and runtime will not be available.
All other services will operate normally

May 4, 17:07 PDT
Postmortem - Read details
May 19, 15:04 PDT
Resolved - This incident has been resolved.
May 9, 02:20 PDT
Monitoring - The issue has been resolved, we are currently monitoring the results.
May 8, 21:51 PDT
Identified - We have observed that jobs are stuck in running state intermittently, we are currently investigating the issue.
May 8, 21:10 PDT
May 8, 2022
May 7, 2022

No incidents reported.

May 6, 2022
Completed - The scheduled maintenance has been completed.
May 6, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 08:00 PDT
Scheduled - Jfrog is planning to be conducting maintenance to enhance Informatica’s environment infrastructure. Change is planned to be implemented between May 6th 8:00 AM PST and May 10th 10:00 PM PST, 2022.
Edge servers will be activated during the time to avoid impact to our customers.

All CDI-Elastic customers who have whitelisted domain names in firewall rules are required to whitelist the following additional domains’ names in your firewall/proxy server before May 6th 8:00 AM PST and until May 10th 10:00 PM PST, 2022

.s3.amazonaws.com
.edge1.jfrog.io
.edge2.jfrog.io


All other services will remain operational and are not impacted by this update

Apr 27, 13:51 PDT