Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Data Integration Elastic ? Operational
Mass Ingestion Streaming ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Mass Ingestion Databases Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
Reference 360 ? Operational
Cloud Data Quality Operational
Cloud Profiling Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
Operational Insights Operational
IICS Canada Central 1 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Operational Insights ? Operational
Mass Ingestion Streaming ? Operational
Mass Ingestion Databases Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
Cloud Hosted Agent ? Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Hosted Agent ? Operational
IICS AP NorthEast 1 Azure Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
IICS US West 1 GCP Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent Operational
Data Quality & Governance Cloud ? Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Rule Specification ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
Posted on May 26, 09:36 PDT
Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
Posted on May 26, 09:40 PDT
Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
Posted on May 26, 09:42 PDT
IICS Spring 2020 release for US East 6 pod Jun 20, 21:00 - Jun 21, 00:00 PDT
Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
Posted on May 26, 09:44 PDT
Please note that Informatica will be deprecating the use of TLS 1.1 on June 30th, 2020 for all DaaS Services. Informatica will only support TLS versions 1.2 going forward. If you already use TLS 1.2 to connect securely to the DaaS Services, no action is required. If you are still using TLS 1.1 please make sure to upgrade to TLS 1.2 before June 30th.

Test endpoints supporting only TLS 1.2 connections are available for testing the services within your environments. Please report any issues from your tests to the Informatica Global Customer Support Team.

If you try to connect to a service over HTTPS with an unsupported TLS version, the connection will fail during the SSL handshake and you will no longer be able to connect to any DaaS Services.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Posted on May 19, 10:58 PDT
Past Incidents
Jun 1, 2020
Completed - The scheduled maintenance has been completed.
Jun 1, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 17:01 PDT
Scheduled - This notification is for upcoming scheduled maintenance to Microsoft Azure by Microsoft. This is scheduled to occur between 00:00 UTC on 01 June 2020 and 15:00 UTC on 1 June 2020.

During this maintenance our IICS on US West 1 Azure may experience a brief drop in connectivity for a short number of seconds.
This will occur at sometime between 5 PM PT 31st May - 8 AM PT 1st June.
We do not expect any downtime per Microsoft.
May 29, 18:05 PDT
May 31, 2020
May 30, 2020
Completed - The scheduled maintenance has been completed.
The validations have completed successfully.

Thank you for your patience.
May 30, 10:47 PDT
Verifying - IICS Spring 2020 upgrade has completed for NA West 1 pod.

We are completing verification currently.
May 30, 10:18 PDT
Update - The Service issue has been resolved and upgrade is running currently.
Job processing resumed as of 8 AM PT.

We will provide updates as necessary. Thank you for your patience.
May 30, 08:20 PDT
Update - Service is experiencing an issue during the upgrade and scheduled tasks may not trigger starting 7:20 AM PT.
Tasks that were running at 7:20 AM PT may have failed.
We are working on the issue and will provide updates. Next update in 30 minutes.
May 30, 07:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 PDT
Scheduled - Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
May 26, 09:34 PDT
May 29, 2020
Completed - The scheduled maintenance has been completed.
May 29, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 17:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 28, 08:38 PDT
May 28, 2020

No incidents reported.

May 27, 2020
Completed - Spring 2020 upgrade has been completed. All services are operating normally.
May 27, 13:07 PDT
Verifying - Spring 2020 upgrade for IICS is completed for all services except CIH.

Cloud Integration Hub UI is currently unavailable and upgrade is in progress. CIH job processing is working fine and scheduled jobs will continue to run as expected.
May 27, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 PDT
Scheduled - Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
May 19, 13:40 PDT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
Completed - The scheduled maintenance has been completed.
May 23, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 03:00 PDT
Scheduled - Informatica DaaS Operations will be performing system maintenance on Saturday, May 23rd, 2020 between 3:00 AM PDT (10:00 UTC) and 6:00 AM PDT (13:00 UTC). During this time there may be brief service interruptions to all Informatica DaaS products.

The team will make every effort to minimize any disruptions. If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
May 1, 06:23 PDT
May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Completed - IICS Spring 2020 upgrade has been completed.
May 20, 09:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:01 PDT
Scheduled - Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
May 12, 17:07 PDT
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.