Intelligent Cloud Services Status

Update - This is the monthly connector, application and package release. Please find the details of the maintenance below. There is no downtime related to this maintenance.

Partner Connectors being updated:
Adaptive Insights
AnaplanV2
Domo
GoogleBigtable
GoogleDrive
GooglePubSub
Google Sheets
Hubspot
OrangeHRM
ThoughtSpot
Yellowbrick Data Warehouse

New Connectors being added:
GooglePubSubV2
NICESatmetrixV2

Cloud Application Integration is being updated to address a few defect fixes. (US West 3 and US East 4)
There is no Process server update during this maintenance.
We are doing a maintenance on CAI service to renew certificates in US West 3 pod only.
Cloud Application Integration will continue to operate normally. There is no downtime associated with this maintenance.

Reference 360 is being updated (US East 4 pod only).
Jun 8, 14:48 PDT

Scheduled - This is the monthly connector, application and package release. Please find the details of the maintenance below. There is no downtime related to this maintenance.

Partner Connectors being updated:
Adaptive Insights
AnaplanV2
Domo
GoogleBigtable
GoogleDrive
GooglePubSub
Google Sheets
Hubspot
OrangeHRM
ThoughtSpot
Yellowbrick Data Warehouse

New Connectors being added:
GooglePubSubV2
NICESatmetrixV2

Cloud Application Integration is being updated to address a few defect fixes. (US West 3 and US East 4)
There is no Process server update during this maintenance.
We are doing a maintenance on CAI service to renew certificates in US West 3 pod only.
Cloud Application Integration will continue to operate normally. There is no downtime associated with this maintenance.

Reference 360 is being updated (US East 4 pod only).
Jun 3, 22:00 PDT

During Jun monthly maintenance window, Informatica Operations team will be performing database maintenance and will result in downtime of Customer 360 application.
Posted on Jun 3, 11:12 PDT

We would like to inform that we are adding more nodes to our load balancing cluster for better scalability.
We request you to allow the additional IPs on your network firewall/proxy no later than June-18-2021.
 
If you had chosen to allow the IICS domains: *.informaticacloud.com and *.informatica.com instead of IPs earlier or if you do not need to allow IP addresses on your firewall/proxy, please ignore this email.
 
This is applicable for US West 5 pod only [https://usw5.dm-us.informaticacloud.com/.... after logging in to IICS] 

35.166.204.205	34.223.20.115
52.88.119.175	52.89.40.124
54.149.104.149	54.70.94.57
35.162.0.62	54.218.32.80
44.241.179.75	52.24.221.115
52.24.134.85	52.38.143.232
52.88.196.40	54.71.42.84
54.187.50.127	 

This information is already part of our firewall documentation in the KB, please follow this KB for any changes in the future as well.
https://knowledge.informatica.com/s/article/524982

Please do NOT remove the IP addresses allowed earlier, the above list is in addition to the IP address range already allowed on the firewall.
 
Failing to allow the above IP addresses might result in agent disconnection or UI service accessibility issue. Kindly work with your Network/IT Administrator managing the firewall/proxy allow lists and act upon this notice at the earliest.
FAQ is available here: https://network.informatica.com/docs/DOC-19149
Posted on Jun 1, 17:08 PDT

Informatica DaaS Operations will be performing system maintenance on Saturday, June 19th, 2021 between 3:00 AM PDT (10:00 UTC) and 6:00 AM PDT (13:00 UTC). During this time there may be brief service interruptions to all Informatica DaaS products.

The team will make every effort to minimize any disruptions. If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Posted on Jun 3, 08:35 PDT

This is the monthly connector, application and package release. Please find the details of the maintenance below. There is no downtime related to this maintenance.

Partner Connectors being updated:
Adaptive Insights
AnaplanV2
Domo
GoogleBigtable
GoogleDrive
GooglePubSub
Google Sheets
Hubspot
OrangeHRM
ThoughtSpot
Yellowbrick Data Warehouse

New Connectors being added:
GooglePubSubV2
NICESatmetrixV2


Cloud Application Integration is being updated to address a few defect fixes.
There is no Process server update during this maintenance.
Posted on Jun 3, 22:03 PDT

To help ensure the security of your data, on June 30, 2021 DaaS Operations will begin requiring all connections to DaaS endpoints to use HTTPS. All connection attempts using HTTP will be rejected. You should review the endpoint URLs you are using when calling DaaS services to make sure that they begin with HTTPS. For example:

https://ws.strikeiron.com/StrikeIron/EmailVerify7/EmailVerification
https://validator5.addressdoctor.com/Webservice5/v4/AddressValidation.asmx

If the above URLs started with http:// they would no longer be able to connect as of June 30.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Posted on Apr 19, 12:52 PDT