Intelligent Cloud Services Status

Scheduled - We would like to inform that we are adding more nodes to our load balancing cluster for better scalability.
We request you to allow the additional IPs on your network firewall/proxy no later than Feb-19-2021.
 
If you had chosen to allow the IICS domains: *.informaticacloud.com and *.informatica.com instead of IPs earlier or if you do not need to allow IP addresses on your firewall/proxy, please ignore this email.
 
This is applicable for NA East 2 pod only [https://na2.dm-us.informaticacloud.com/.... after logging in to IICS] 

3.209.24.18	100.25.85.124	54.146.56.157
52.73.110.201	67.202.52.180	52.207.120.111
34.202.81.224	54.83.14.141	3.225.199.145
34.194.105.8	54.163.82.123	52.55.121.70
52.202.155.110	52.23.117.233	34.193.15.179
52.4.114.101	54.89.12.49	54.162.28.138
3.92.7.20	54.86.91.80	18.207.71.214
18.204.72.8	54.88.64.2	54.80.125.97
174.129.197.155	 	 

This information is already part of our firewall documentation in the KB, please follow this KB for any changes in the future as well.
https://kb.informatica.com/faq/7/Pages/20/524982.aspx

Please do NOT remove the IP addresses allowed earlier, the above list is in addition to the IP address range already allowed on the firewall.
 
Failing to allow the above IP addresses might result in agent disconnection or UI service accessibility issue. Kindly work with your Network/IT Administrator managing the firewall/proxy allow lists and act upon this notice at the earliest.

FAQ: https://network.informatica.com/docs/DOC-18953
Jan 29, 10:11 PST

We are excited to announce the release of Informatica Intelligent Cloud Services (IICS) February 2021 major release on Friday Feb 26, 6:00 AM - 9:00 AM PT.

The Informatica Intelligent Cloud Services (IICS) February Major release offers incredible new capabilities that address key data challenges that businesses are facing today across all our different products.

The 'Whats New' Guide is available here: https://network.informatica.com/docs/DOC-18766

New features and enhancements for Cloud Data Integration: https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/new-features-and-enhancements.html

Connector Release Notes are available here:
https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Taskflow enhancements are available here: https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/changed-behavior/taskflows.html

Cloud Application Integration:
Effective in the February 2021 release, you can upgrade the PostgreSQL database from version 9.5.2 to 12.4. You can choose to upgrade at your own convenience by manually running scripts provided by Informatica. For details about these scripts, please refer https://network.informatica.com/docs/DOC-18945

Runtime Continuity:
During the Informatica Cloud upgrade, only the Informatica Cloud UI will be unavailable for use; Cloud Data Integration jobs will continue to run.
Please refer: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq

CAI Process Server:
As part of this release, updates were made to the Process Server service on the Secure Agent. The updates do not affect the service and the agent processes will continue to work as is. As a result of the deployment of the updates, you will see that the status of the Process Server service shows up as Restart Required.
Please refer: https://docs.informatica.com/integration-cloud/cloud-application-integration/current-version/what-s-new/application-integration/upgrade/process-server-restart.html
Posted on Feb 19, 12:39 PST

We are excited to announce the release of Informatica Intelligent Cloud Services (IICS) February 2021 major release on Friday Feb 26, 8:00 AM - 11:00 AM PT (4 PM UTC - 7 PM UTC)

The Informatica Intelligent Cloud Services (IICS) February Major release offers incredible new capabilities that address key data challenges that businesses are facing today across all our different products.

The 'Whats New' Guide is available here: https://network.informatica.com/docs/DOC-18766

New features and enhancements for Cloud Data Integration: https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/new-features-and-enhancements.html

Connector Release Notes are available here:
https://docs.informatica.com/integration-cloud/cloud-data-integration-connectors/current-version/connector-release-notes/abstract.html

Taskflow enhancements are available here: https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/changed-behavior/taskflows.html

Cloud Application Integration:
Effective in the February 2021 release, you can upgrade the PostgreSQL database from version 9.5.2 to 12.4. You can choose to upgrade at your own convenience by manually running scripts provided by Informatica. For details about these scripts, please refer https://network.informatica.com/docs/DOC-18945

Runtime Continuity:
During the Informatica Cloud upgrade, only the Informatica Cloud UI will be unavailable for use; Cloud Data Integration jobs will continue to run.
Please refer: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq

CAI Process Server:
As part of this release, updates were made to the Process Server service on the Secure Agent. The updates do not affect the service and the agent processes will continue to work as is. As a result of the deployment of the updates, you will see that the status of the Process Server service shows up as Restart Required.
Please refer: https://docs.informatica.com/integration-cloud/cloud-application-integration/current-version/what-s-new/application-integration/upgrade/process-server-restart.html
Posted on Feb 19, 12:38 PST

Affected Customers: NA West 1, NA East 2, US West 3, US East 4, Canada Central 1, EM West 1, US West 1 Azure, US West 3 Azure.

An updated Cloud Application Integration Process Server agent package is being deployed at 04:00 UTC on Sat 27 Feb 2021.

This update corrects a problem whereby if a problem is encountered the service’s database during a Process Server restart, under certain conditions the service’s configuration and data may be reset in the database.

This updated package applies to customers hosted in these environments: NA West 1, NA East 2, US West 3, US East 4, Canada Central 1, EM West 1, US West 1 Azure, US West 3 Azure.

A restart of the Process Server service will be automatically scheduled at 04:00 UTC on Sat 6 Mar 2021 seven days after the release, unless you have scheduled the update time or restarted the Process Server service manually.

Update Times by Locality:
GMT-8 (North American Pacific Time): 20:00 PT Fri 26 Feb 2021
GMT-7 (North American Mountain Time): 21:00 MT Fri 26 Feb 2021
GMT-6 (North American Central Time): 22:00 CT Fri 26 Feb 2021
GMT-5 (North American Eastern Time): 23:00 ET Fri 26 Feb 2021
UTC: 04:00 UTC Sat 27 Feb 2021
GMT (UK): 04:00 UK Sat 27 Feb 2021
GMT+1 (Central European Time): 05:00 CET Sat 27 Feb 2021
GMT+2 (Israel): 05:00 Sat 27 Feb 2021
GMT+4 (Dubai): 08:00 Sat 27 Feb 2021

Planning a Process Server Service Restart:
This update applies to the Process Server service of the Secure Agent. The update does not affect the functioning of the service and the agent processes will continue to work as is. As a result of the update, you will see that the status of the Process Server service shows up as Restart Required.

If you have configured the Scheduled Auto-Restart after Minor Version Upgrade setting for the Process Server, the restart will happen automatically as per your scheduled time and day.
Otherwise, by default, the restart will occur 7 days after the update.
You can manually restart the Process Server at own convenience to obtain this important update by performing the following steps:

- Open the Administrator service and select Runtime Environments.
- On the Runtime Environments page, click the name of the Secure Agent.
Note: You might have to expand the Secure Agent group to see the list of Secure Agents within the
group.
- Click the Details tab.
- In the Agent Service Start or Stop area, select the service as Process Server.
- Click Stop.
- Click Start to restart the Process Server service. After the service starts, the status changes to Up and Running. If the service fails to start, check the audit log to find the cause of the error.
Posted on Feb 25, 14:34 PST