Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Operational Insights ? Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS NA East 2 Services Operational
Platform Services ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US West 3 Services Operational
Platform Services ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US East 4 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US East 6 Services Operational
Platform Services Operational
Cloud Data Integration Operational
Cloud Application Integration Operational
Cloud API Manager Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS EM West 1 Services Operational
Platform Services Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
Cloud API Manager Operational
B2B Gateway Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services ? Operational
Cloud API Manager Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Cloud Integration Hub Operational
B2B Gateway Operational
IICS US West 1 Azure Services Operational
Platform Services Operational
Cloud Application Integration Operational
Cloud Data Integration Operational
Data Quality & Governance Cloud Operational
Cloud Data Quality Radar ? Operational
Cloud Address Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
Reference 360 Operational
Reference 360 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2019

No incidents reported today.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 4, 07:07 PDT
Scheduled - Informatica DaaS Operations will be performing system maintenance on Saturday, May 18th, 2019 between 7:00 AM EDT (11:00 UTC) and 9:00 AM EDT (13:00 UTC). During this time there may be brief service interruptions to all Informatica DaaS products.
The team will make every effort to minimize any disruptions. If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
May 4, 07:06 PDT
May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 PDT
Scheduled - This is a patch deployment for Reference 360. This mainly consists of bug fixes and improvements.

How will this impact me?:
There is no downtime expected. Please contact Global Customer Support if you face any issue.

Action required:
None.
May 14, 12:11 PDT
Completed - The scheduled maintenance has been completed.
May 15, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 PDT
Update - Date corrected from Wednesday, April 15 to Wednesday, May 15
May 13, 09:20 PDT
Scheduled - This is the monthly patch, connector, application and package release. During this time we will update Connectors, Applications (ICAI), and packages and patches as required.

Updates to existing connectors:
Microsoft Dynamics 365 for Sales
Marketo V3
OData
ReST
Adaptive Insights (Partner Connector)

New Connector:
MVP Plant V2 (New Partner Connector)

We are updating the Tomcat application server, which runs Process Server on the Secure Agent, is planned to be upgraded to version 8.5.39.

Please Note:
Process Engine will be restarted automatically during this period.

If you have made any manual changes to the existing Tomcat package on your Secure Agent (location: {agent.home}\apps\process-engine\XXXX.X\apache-tomcat-7.0.65), you will need to manually replicate the changes in the upgraded Tomcat package after the upgrade. Please reach out to us at DL_CAITomcatUpgrade@informatica.com in case of any issues.
May 13, 08:58 PDT
May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:01 PDT
Update - Date corrected from Tuesday, April 14 to Tuesday, May 14
May 13, 09:21 PDT
Scheduled - This is the monthly patch, connector, application and package release. During this time we will update Connectors, Applications (ICAI), and packages and patches as required.

Updates to existing connectors:
Microsoft Dynamics 365 for Sales
Marketo V3
OData
ReST
Adaptive Insights (Partner Connector)

New Connector:
MVP Plant V2 (New Partner Connector)

We are updating the Tomcat application server, which runs Process Server on the Secure Agent, is planned to be upgraded to version 8.5.39.

Please Note:
Process Engine will be restarted automatically during this period.

If you have made any manual changes to the existing Tomcat package on your Secure Agent (location: {agent.home}\apps\process-engine\XXXX.X\apache-tomcat-7.0.65), you will need to manually replicate the changes in the upgraded Tomcat package after the upgrade. Please reach out to us at DL_CAITomcatUpgrade@informatica.com in case of any issues.
May 13, 08:55 PDT
Completed - The scheduled maintenance has been completed.
May 14, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 PDT
Scheduled - The data centers hosting the Informatica Address Verification solutions will be updated to include all the new capabilities of Informatica Address Verification (On-Premises) release 5.15 on May 14 2019 between 2:00 AM PT - 10:00 AM PT (10:00 -18:00 GMT).

Refer to the Informatica Address Verification (On-Premises) Release Notes for details on all the new capabilities.

How will this impact me?
The scheduled maintenance will have no impact on the availability of the Address Verification services. Your Address Verification processes will continue to run as normal.

Action Required:
There is no action required on your part.

Contact :
If you experience any problems during or after this maintenance please contact Informatica Global Customer Support.
May 3, 07:09 PDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.

May 5, 2019

No incidents reported.