Intelligent Cloud Services Status

Update - we are deploying this fix in AP SouthEast 1 Services pod only as of now. We will keep the status page updated for the rest of the pods.
Apologies for the inconvenience caused.

Apr 24, 2024 - 05:23 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 24, 2024 - 05:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 2024 - 04:00 PDT
Scheduled - Informatica Cloud operations team will be applying a patch to fix an issue where users were noticing error: Field precision is invalid post April Major release.

This is a ZDT activity and should not impact any jobs.

Apr 24, 2024 04:00-07:00 PDT
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS NA East 2 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS US East 4 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Validation ? Operational
IICS US West 3 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS US West 5 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
ModelServe ? Operational
Operational Insights ? Operational
Platform Services ? Operational
INFACore ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS US East 6 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS Canada Central 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Integration Hub Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS US West 3 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Advanced Serverless ? Operational
IICS US West 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter Operational
PC2CDI Modernization Service Operational
Cloud Data Validation Operational
Advanced Serverless ? Operational
IICS AP SouthEast 1 Services ? Under Maintenance
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Under Maintenance
Advanced Data Integration ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS US West 1 GCP Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter Operational
PC2CDI Modernization Service Operational
Cloud Data Validation Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS Sandbox (PRE-RELEASE) Under Maintenance
All Services ? Under Maintenance
Cloud Data Validation ? Operational
API Center ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Metadata Command Center – APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS Canada Central 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Mass Ingestion Applications ? Operational
Mass Ingestion Databases ? Operational
Mass Ingestion Files ? Operational
Mass Ingestion Streaming ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Informatica DaaS Services Operational
Cloud Address Verification — EMEA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
IICS US East 1 OCI Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Operational Insights ? Operational
Cloud Data Quality Operational
Mass Ingestion Applications Operational
Mass Ingestion Databases Operational
Mass Ingestion Files Operational
Mass Ingestion Streaming Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on AWS preview pod for CDI Apr 24, 2024 06:00-08:00 PDT
Scheduled - Informatica Cloud Operations will be applying a patch that resolves an issue with the Taskflow. This is a zero downtime deployment and there is no impact to running jobs or services.
Apr 24, 2024 - 02:32 PDT
Informatica Cloud Operations will be applying a patch that resolves validation issues in the new UI Taskflow designer. This is a zero downtime deployment and there is no impact on running jobs or services.

All other services will operate normally.

Posted on Apr 24, 2024 - 05:01 PDT
We are updating the Database encryption Configuration for MDM SaaS Solutions.

This will be a Zero Downtime activity and our Database operations are expected to perform as usual.

Posted on Apr 24, 2024 - 02:55 PDT
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Apr 22, 2024 - 21:45 PDT
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Apr 22, 2024 - 21:51 PDT
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Apr 22, 2024 - 21:57 PDT
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Apr 22, 2024 - 22:04 PDT
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Apr 22, 2024 - 22:10 PDT
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Apr 22, 2024 - 22:18 PDT
Past Incidents
Apr 24, 2024
Completed - The scheduled maintenance has been completed.
Apr 24, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 07:26 PDT
Scheduled - We're enhancing our infrastructure to optimize performance, during which the customers will face issues with the Running and Scheduled workflows. The customers might see a performance degradation on UI Services.
Apr 16, 23:39 PDT
Completed - The scheduled maintenance has been completed.
Apr 24, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:30 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to resolve object import failures due to precision errors. This is a zero-downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 23, 21:45 PDT
Apr 23, 2024
Completed - The scheduled maintenance has been completed.
Apr 23, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 12:30 PDT
Scheduled - The Informatica Cloud Operations team will be performing the maintenance activity on Advanced Data Integration in EM Central 1 Azure Services and US West 1 Azure Services

This is a zero downtime deployment without impacting running jobs or services.

Apr 23, 12:25 PDT
Completed - The scheduled maintenance has been completed.
Apr 23, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 12:30 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to resolve issues with AWS Advanced Cluster UI configuration changes related to EBS volume configuration update. This is a zero-downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 23, 12:12 PDT
Completed - The scheduled maintenance has been completed.
Apr 23, 12:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 11:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Apr 18, 07:41 PDT
Completed - The scheduled maintenance has been completed.
Apr 23, 09:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 09:00 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to resolve issues with AWS Advanced Cluster UI configuration changes related to EBS volume configuration update. This is a zero-downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 23, 08:58 PDT
Apr 22, 2024
Completed - The scheduled maintenance has been completed.
Apr 22, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 12:30 PDT
Scheduled - The Informatica Cloud Operations team will be applying patches to resolve issues with Cloud Data Integration. This is a zero downtime deployment and there is no impact to running jobs or services.

1. Error message is not getting printed in the UI

2. Platform API - 'Run MCT' is not working as expected

3. Settings of Formatting Options are not visible in Sources of a mapping task



Action needed: None

Apr 22, 12:07 PDT
Resolved - This incident has been resolved.
Apr 22, 07:31 PDT
Investigating - Cloud Data Integration for PowerCenter(CDI-PC) service is unavailable on US West 1 GCP.
CDI-PC domains will be marked as offline impacting running jobs.
CDI-PC User Interface will be inaccessible and won’t be able to perform any changes including Domain updates.

We are actively working to resolve this issue on priority. We shall keep the status page updated.

Apr 22, 04:53 PDT
Completed - The scheduled maintenance has been completed.
Apr 22, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 01:30 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 00:40 PDT
Completed - The scheduled maintenance has been completed.
Apr 22, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 23:30 PDT
Scheduled - We will be deploying a fix to support 2 way SSL authentication support for IBM MQ connector on AP East 2 Azure Services.
This is a ZDT deployment and will not have any impact on running jobs.

Apr 21, 23:22 PDT
Apr 21, 2024
Completed - The scheduled maintenance has been completed.
Apr 21, 00:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 09:00 pm to 12:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:19 PDT
Completed - The scheduled maintenance has been completed.
Apr 21, 00:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 09:00 pm to 12:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:16 PDT
Completed - The scheduled maintenance has been completed.
Apr 21, 00:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 09:00 pm to 12:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:18 PDT
Completed - The scheduled maintenance has been completed.
Apr 21, 00:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 09:00 pm to 12:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:15 PDT
Completed - The scheduled maintenance has been completed.
Apr 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 PDT
Scheduled - Informatica Cloud Operations team will be applying a patch to address an issue where service calls failed with an error during validation.
This is a zero downtime deployment and there is no impact to running jobs or services.

Apr 20, 22:43 PDT
Apr 20, 2024
Completed - The scheduled maintenance has been completed.
Apr 20, 23:01 PDT
Update - The maintenance activity is still in progress please expect an update in the next 30 mins.
Apr 20, 22:19 PDT
Update - The maintenance activity is still in progress please expect an update in the next hour.
Apr 20, 21:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 06:30 pm to 09:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:05 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 22:33 PDT
Update - The maintenance activity is still in progress please expect an update in the next hour.
Apr 20, 21:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 20:55 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 06:30 pm to 09:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:
🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 20, 20:54 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 21:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 06:30 pm to 09:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:11 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 21:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 06:30 pm to 09:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:02 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 21:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:33 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 20, 21:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 20:59 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 06:30 pm to 09:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 20, 20:58 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 20:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 06:30 pm to 09:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:04 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 20:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 20th, 2024 from 06:30 pm to 09:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 14, 14:07 PDT
Apr 19, 2024
Completed - The scheduled maintenance has been completed.
Apr 19, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 04:25 PDT
Scheduled - Informatica Cloud Operations will be applying a patch on Pre-Release POD to resolve an error to address error with Hierarchy builder and Webservices Transformation. This is a Zero Downtime deployment and will not impact running jobs or services.

Attention: This will deploy a new version of the Data Integration Service.

Apr 19, 04:24 PDT
Completed - The scheduled maintenance has been completed.
Apr 19, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address failures with mappings using FTP connections with error: "Failed to initialize SSH2 session." This is a zero downtime deployment and there is no impact to running jobs or services.

Attention: A new version of the Data Integration Service will be initialized

Apr 18, 21:56 PDT
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:30 PDT
Scheduled - We are updating Database encryption Configuration for MDM SaaS Solutions.
This will be a Zero Downtime activity and our Database operations are expected to perform as usual.

Apr 17, 01:39 PDT
Completed - The scheduled maintenance has been completed.
Apr 18, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 13:00 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address the following issues:

Failures of mapping tasks that utilize a flatfile connector with parameterized connections in mapping.
Fix the missing Codepages in flatfile connections.
This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 18, 11:44 PDT
Completed - The scheduled maintenance has been completed.
Apr 18, 11:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 10:45 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address an issue with respect to B2B gateway acknowledgements. This is going to fix a bug that was introduced due to a newly added feature in April.

Action needed: None

Apr 18, 10:39 PDT
Completed - The scheduled maintenance has been completed.
Apr 18, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch on NA West 1 to address an User Interface(Modern UI) issues encountered after the April Major release for Cloud Application Integration.
This is a Zero Downtime implementation and has no impact on running processes.

All the services will operate normally.

Apr 18, 05:01 PDT
Completed - We apologize for the confusion. This maintenance has been rescheduled and we will keep the status page updated with new timings.
Apr 18, 00:35 PDT
Update - We apologize for the confusion. This maintenance has been rescheduled and we will keep the status page updated with new timings.
Apr 18, 00:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 16:00 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address the following issues:

Failures of mapping tasks that utilize a flatfile connector with parameterized connections in mapping.
Fix the missing Codepages in flatfile connections.
This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 17, 15:58 PDT
Completed - The scheduled maintenance has been completed.
Apr 18, 00:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 16:00 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address an issue with Advanced Mapping Tasks compilation failing while resolving a parameter. This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 17, 15:53 PDT
Completed - The scheduled maintenance has been completed.
Apr 18, 00:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:45 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address an issue with Advanced Mapping Tasks compilation failing with invalid date format error. This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 17, 15:43 PDT
Completed - The scheduled maintenance has been completed.
Apr 18, 00:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:15 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address failures with mappings using FTP connections with error: "Failed to initialize SSH2 session." This is a zero downtime deployment and there is no impact to running jobs or services.

Attention: A new version of the Data Integration Service will be initialized

Apr 17, 21:57 PDT
Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:30 PDT
Scheduled - We are updating Database encryption Configuration for MDM SaaS Solutions.

This will be a Zero Downtime activity and our Database operations are expected to perform as usual.

Apr 17, 01:50 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:30 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address failures with mappings using FTP connections with error: "Failed to initialize SSH2 session." This is a zero downtime deployment and there is no impact to running jobs or services.

Attention: A new version of the Data Integration Service will be initialized

Apr 17, 12:05 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:30 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address an issue with Advanced Mapping Tasks compilation failing while resolving a parameter. This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 17, 12:13 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 14:30 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 17, 13:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:30 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address an issue with Advanced Mapping Tasks compilation failing with invalid date format error. This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 17, 12:21 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:30 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address the following issues:

Failures of mapping tasks that utilize a flatfile connector with parameterized connections in mapping.
Fix the missing Codepages in flatfile connections.
This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 17, 12:15 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 08:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:50 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch to address an issue with Advanced Mapping Tasks compilation failing with invalid date format error. This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 17, 06:47 PDT
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 10:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:10 PDT
Scheduled - The Informatica Cloud Operations team will be applying a patch aimed at resolving issues related to Pull from Git fails with Unexpected exceptions. This is a zero downtime deployment and there is no impact to running jobs or services.

Action needed: None

Apr 16, 09:07 PDT
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 05:00 PDT
Scheduled - Informatica Cloud Operations will update reference data that Address Verification Cloud Informatica Cloud Operations will update reference data that Address Verification Cloud services use. This is a zero downtime activity without any impact on running jobs or services.

Watch out for Informatica documentation where you can see details of our monthly data updates. For the 5.x database update details, see Address Verification version 5.16.4. For the 6.x database update details, see Address Verification version 6.4.

Apr 8, 09:57 PDT
Apr 15, 2024
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-EM-West-1-Services-on-April-15.

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.

Apr 15, 07:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 03:40 PDT
Investigating - We are seeing continuous Channel-Connection-MaxOut Alerts for the Channel Service on AWS EMEA Pod. We are working to add the additional channel Nodes to accept the new channel connections. Few Customers may experience a Agent restart.
Apr 15, 02:23 PDT
Apr 14, 2024
Completed - The scheduled maintenance has been completed.
Apr 14, 13:34 PDT
Update - The maintenance for US West 3 Azure pod is running longer than scheduled and is now expected to be completed by 2 PM PT. The Cloud UI will remain down during the upgrade. Please note there is no impact on running tasks and processes and these are running as expected .
Apr 14, 12:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 09:30 am to 12:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:32 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 12:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 09:30 am to 12:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:26 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 12:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 09:30 am to 12:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:31 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 12:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 09:30 am to 12:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:34 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 12:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:30 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 09:30 am to 12:30 pm Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:33 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 7:00 am to 10:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:18 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 7:00 am to 10:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:23 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 7:00 am to 10:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:25 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 7:00 am to 10:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:21 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 10:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 PDT
Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2024 major release.

Release Date Time:

April 14th, 2024 from 7:00 am to 10:00 am Pacific Daylight Time.

The Intelligent Data Management Cloud (IDMC) major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Downtime:



The following services require downtime during the major release maintenance window. Informatica recommends postponing or rescheduling tasks which depend on these services for the duration of the maintenance window. We apologize for the inconvenience.

B2B Gateway includes: B2B Gateway, B2B File Servers, and Industry Solutions

MDM batch and real-time transactions, including design-time activities, will be unavailable in organizations which use Data Quality dictionaries.

includes: MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, and MDM Supplier 360 SaaS

Apr 8, 10:16 PDT
Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 14:16 PDT
Monitoring - We observed that customers are facing intermittent issues while accessing Business360 Console. Team is actively working on problem identification and will keep the status page updated.
Apr 12, 12:01 PDT
Completed - The scheduled maintenance has been completed.
Apr 12, 14:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 12:15 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 12, 12:10 PDT
Scheduled - Informatica Cloud Operations will be applying a patch which resolves an issue with design time data preview using a Postgres connector. This is a zero downtime deployment and there is no impact to running jobs or services.

Attention: A new version of the Data Integration Service will be initialized.

Apr 12, 11:48 PDT
Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 06:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 04:10 PDT
Scheduled - Informatica Cloud Operations will be applying a patch which resolves an issue with File Mass Ingestion tasks failing while using an Azure Blob connector. This is a zero downtime deployment and there is no impact to running jobs or services.

Attention: A new version of the Data Integration Service will be initialized.

Apr 11, 04:07 PDT
Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 07:00 PDT
Scheduled - Informatica Cloud Operations will update reference data used by Global Phone Verification Cloud services. This is a Zero Downtime activity with no impact on running jobs or services.
Apr 3, 08:29 PDT