Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Advanced Serverless
Operational
API Center
Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Operational Insights
Operational
Platform Services
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS NA East 2 Services Operational
Advanced Serverless
Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights Operational
Platform Services
Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS US West 3 Services Operational
Advanced Serverless
Operational
API Center
Operational
B2B Gateway
Operational
Cloud API Manager Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Operational Insights
Operational
Platform Services
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS US East 4 Services Operational
Advanced Serverless
Operational
B2B Gateway
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud API Manager Operational
Cloud Application Integration
Operational
Cloud Data Quality Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling Operational
Mass Ingestion Applications
Operational
Mass Ingestion Files
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS US West 5 Services Operational
Advanced Serverless
Operational
API Center
Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
ModelServe
Operational
Operational Insights
Operational
Platform Services
Operational
INFACore
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS US East 6 Services Operational
Advanced Serverless
Operational
B2B Gateway
Operational
Cloud Application Integration
Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Data Quality
Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS Canada Central 1 Services Operational
Advanced Serverless
Operational
API Center
Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Quality
Operational
Cloud Hosted Agent Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Metadata Command Center - Canada Operational
Operational Insights
Operational
Platform Services Operational
IICS for FedRAMP Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Platform Services
Operational
IICS EM West 1 Services Operational
Advanced Serverless
Operational
API Center
Operational
B2B Gateway
Operational
Cloud API Manager Operational
Cloud Application Integration
Operational
Cloud Data Governance and Catalog – EMEA
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Files
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Metadata Command Center – EMEA
Operational
Operational Insights
Operational
Platform Services Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS UK Services Operational
Advanced Serverless
Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Governance and Catalog – UK
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Metadata Command Center – UK
Operational
Operational Insights
Operational
Platform Services
Operational
IICS AP SouthEast 1 Services
Operational
Advanced Serverless
Operational
API Center
Operational
B2B Gateway
Operational
Cloud API Manager Operational
Cloud Application Integration
Operational
Cloud Data Governance and Catalog – Asia Pacific
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Metadata Command Center – Asia Pacific
Operational
Operational Insights
Operational
Platform Services
Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
IICS US West 3 Azure Services Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights
Operational
Platform Services
Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Operational Insights
Operational
Operational Insights
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
IICS US West 1 Azure Services Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Operational Insights
Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights Operational
Platform Services Operational
IICS AP East 2 Azure Services Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights
Operational
Platform Services
Operational
Cloud Data Governance and Catalog
Operational
Metadata Command Center
Operational
Cloud Data Marketplace Operational
IICS Australia Azure Services Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Operational Insights
Operational
Platform Services
Operational
IICS US West 1 GCP Services Operational
B2B Gateway
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights
Operational
Platform Services Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar
Operational
Rule Specification
Operational
Cloud Data Governance and Catalog - USA
Operational
Metadata Command Center - USA
Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud
Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS Sandbox (PRE-RELEASE) Operational
All Services
Operational
Cloud Data Validation
Operational
API Center
Operational
Private Pod 1 Operational
Platform Services
Operational
Cloud Data Integration Operational
Cloud Application Integration
Operational
Private Pod 2 Operational
Platform Services
Operational
Cloud Data Integration Operational
Mass Ingestion Files
Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Cloud Profiling
Operational
Cloud Data Quality
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Platform
Operational
Operational Insights
Operational
Cloud Data Governance and Catalog - APNE 2
Operational
Metadata Command Center – APNE 2
Operational
Cloud Data Marketplace – APNE 2 Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Operational Insights
Operational
Platform
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Integration Hub Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
Operational Insights
Operational
Platform Services
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
IICS Canada Central 1 Azure Services Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration Operational
Cloud Data Integration Elastic
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub Operational
Cloud Profiling
Operational
Mass Ingestion Applications
Operational
Mass Ingestion Databases
Operational
Mass Ingestion Files
Operational
Mass Ingestion Streaming
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Operational Insights
Operational
Platform Services
Operational
Cloud Data Governance and Catalog
Operational
Metadata Command Center
Operational
Cloud Data Marketplace Operational
Informatica DaaS Services Operational
Cloud Address Verification — EMEA
Operational
Cloud Email Verification — EMEA
Operational
Cloud Address Verification — USA
Operational
Cloud Email Verification – USA
Operational
Cloud Phone Verification – EMEA
Operational
Cloud Phone Verification – USA
Operational
Cloud Address Verification Batch Jobs – EMEA
Operational
DaaS oAuth2 service - USA
Operational
DaaS oAuth2 service - EMEA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

October 08, 2023, 7:00 AM to 10:00 AM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗Downtime:


• MDM SaaS will have 1 hour of Downtime for maintenance.
• Cloud Data Profiling will have 5 minutes of Downtime due to a Database Restart.

Please Review the Major Release FAQ and Runtime Continuity pages above for more information.

Posted on Sep 29, 2023 - 17:20 PDT
The public SSL certificates for the Cloud Application Integration are scheduled for renewal on October 8, 2023, between 7:00 AM and 12:30 PM PST specifically for services on NA West 1, NA East 2, US West 1 Azure, EMSE 1 Azure POD. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess if needed.



Please find the article links with Certificates:



https://knowledge.informatica.com/s/article/CAI-Server-certificate-for-US-West-1
https://knowledge.informatica.com/s/article/CAI-Server-certificate-for-US-East-2
https://knowledge.informatica.com/s/article/CAI-Server-certificate-for-Azure-US-West-1
https://knowledge.informatica.com/s/article/Cloud-Application-Integration-Server-certificate-for-Azure-EMSE-1-POD

Posted on Sep 29, 2023 - 02:31 PDT
The public SSL certificates for the Cloud API Manager & API Center are scheduled for renewal on October 8, 2023, between 7:00 AM and 12:30 PM PST specifically for services on NA West 1, NA East 2, US West 1 Azure, EMSE 1 Azure POD. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.



Please find the article links with Certificates:



https://knowledge.informatica.com/s/article/Cloud-API-Manager-Server-Public-Certificate-for-IICS-NA-West-1-POD

https://knowledge.informatica.com/s/article/Cloud-API-Manager-Server-Public-Certificate-for-IICS-NA-East-2-POD

https://knowledge.informatica.com/s/article/Cloud-API-Manager-Server-Public-certificate-for-IICS-US-Azure-West-1

https://knowledge.informatica.com/s/article/Cloud-API-Manager-Server-Public-Certificate-for-IICS-Azure-EMSE-1

Posted on Sep 29, 2023 - 02:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 2023 - 15:46 PDT
Scheduled - Informatica DAAS Operations is scheduling a maintenance window for Sunday October 8th (10/08/2023) for the purpose of replacing and patching critical network infrastructure. The window will begin at 10:00AM EST and will last for three hours ending at 1:00PM EST.

Customers should be aware and plan for the possibility of small service disruptions or latency during the window.

Sep 18, 2023 - 10:14 PDT
We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

October 08, 2023, 7:00 AM to 10:00 AM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗Downtime:


• MDM SaaS will have 1 hour of Downtime for maintenance.
• Cloud Data Profiling will have 5 minutes of Downtime due to a Database Restart.

Please Review the Major Release FAQ and Runtime Continuity pages above for more information.

Posted on Sep 29, 2023 - 17:23 PDT
We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

October 08, 2023, 9:30 AM to 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Sep 29, 2023 - 17:28 PDT
We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

October 08, 2023, 9:30 AM to 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗Downtime:


• MDM SaaS will have 1 hour of Downtime for maintenance.
• Cloud Data Profiling will have 5 minutes of Downtime due to a Database Restart.

Please Review the Major Release FAQ and Runtime Continuity pages above for more information.

Posted on Sep 29, 2023 - 17:31 PDT
October 2023 Major release for UK Oct 8, 2023 09:30-12:30 PDT
We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

October 08, 2023, 9:30 AM to 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗Downtime:


• MDM SaaS will have 1 hour of Downtime for maintenance.
• Cloud Data Profiling will have 5 minutes of Downtime due to a Database Restart.

Please Review the Major Release FAQ and Runtime Continuity pages above for more information.

Posted on Sep 29, 2023 - 17:30 PDT
We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

October 08, 2023, 9:30 AM to 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗Downtime:


• MDM SaaS will have 1 hour of Downtime for maintenance.
• Cloud Data Profiling will have 5 minutes of Downtime due to a Database Restart.

Please Review the Major Release FAQ and Runtime Continuity pages above for more information.

Posted on Sep 29, 2023 - 17:27 PDT
Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 1 hour maintenance window, there will be a database restart resulting in a few minutes of downtime for all services.

Impact: Up to 5 minutes of downtime for all services. We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 27, 2023 - 19:38 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 22:40 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 22:40 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 22:24 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 22:24 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 23:23 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 23:24 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 23:24 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 23:23 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 23:35 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 23:35 PDT
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center is being updated to use newer versions of various infrastructural components and several libraries being used in these applications.

During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, these applications will not be available for up to 6 hours. All instances of the these applications on the POD will be upgraded simultaneously.

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 28, 2023 - 23:35 PDT
Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023
Completed - The scheduled maintenance has been completed.
Sep 30, 00:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 22:00 PDT
Update - Our Cloud Service Provider notified us that a mistake was made in the maintenance schedule shared last night with our team and the prior date (Next Week) is actually the correct date. We apologize for the confusion this caused and any accommodation you made on your side, as a result of this change. We will work with our internal and external partners to ensure better communication on Azure Maintenance activities going forward. This 1 hour maintenance activity will be rescheduled for next week.
Sep 22, 10:01 PDT
Update - We apologize for the confusion. Our Cloud Service Provider has confirmed the maintenance event will proceed on the original date of the 23rd of September at 1am local time.
Sep 21, 23:50 PDT
Update - Sending a quick update to inform you that Azure has postponed the maintenance activity to the following week
Sep 20, 23:03 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 1 hour maintenance window, there will be a database restart resulting in a few minutes of downtime for all services.

Impact: Up to 5 minutes of downtime for all services.

We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Sep 19, 17:02 PDT
Sep 29, 2023
Completed - The scheduled maintenance has been completed.
Sep 29, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:00 PDT
Scheduled - As part of our continuous infrastructure improvement, Informatica Intelligent Data Management Cloud is updating the load balancer technology for better service scalability. As a result, additional IP addresses will be added to the US East 6 PODs Load Balancer. If your organization needed to allow specific IP addresses for outbound communication to access Informatica Intelligent Cloud Services (IICS) in the past, you will need to allow these new IP addresses as well.

This change impacts the IP addresses for Cloud Application Integration on US East 6 PODs Load Balancers.

Given below are answers to some frequently asked questions:

Which IICS POD is impacted by this?
This is applicable to US East 6 POD.

What is the URL of the POD?
https://use6-cai.dm-us.informaticacloud.com/

What is the deadline for making this change?
September 29, 2023

Which are the new IP addresses to be allowed?
To avoid any service disruption, in addition to the existing IP addresses, allow the following new load balancer IP addresses in the production environment through your organization’s firewall by September 29, 2023:
• 18.205.216.49
• 18.234.19.139
• 3.212.81.57
• 3.224.218.227
• 3.226.59.129
• 3.232.53.114

Why do we need to allow these new IP addresses?
These are the new IP addresses due to a change in our load balancer technology.

What is the impact of not allowing these additional IP addresses?
There will be service disruption to process executions. Secure Agent services and UI accessibility through a browser will be impacted.

Reference
For a consolidated list of IP addresses for all services across PODs, see the following web page:
https://docs.informatica.com/cloud-common-services/pod-availability-and-networking/current-version.html

Aug 24, 03:00 PDT
Completed - The scheduled maintenance has been completed.
Sep 29, 17:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 16:00 PDT
Update - Our Cloud Service Provider notified us that a mistake was made in the maintenance schedule shared last night with our team and the prior date (Next Week) is actually the correct date. We apologize for the confusion this caused and any accommodation you made on your side, as a result of this change. We will work with our internal and external partners to ensure better communication on Azure Maintenance activities going forward. This 1 hour maintenance activity will be rescheduled for next week.
Sep 22, 10:02 PDT
Update - We apologize for the confusion. Our Cloud Service Provider has confirmed the maintenance event will proceed on the original date of the 23rd of September at 1am local time.
Sep 21, 23:48 PDT
Update - Sending a quick update to inform you that Azure has postponed the maintenance activity to the following week
Sep 20, 23:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 1 hour maintenance window, there will be a database restart resulting in a few minutes of downtime for all services.

Impact: Up to 5 minutes of downtime for all services.

We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Sep 19, 17:04 PDT
Completed - The scheduled maintenance has been completed.
Sep 29, 17:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 14:00 PDT
Update - Our Cloud Service Provider notified us that a mistake was made in the maintenance schedule shared last night with our team and the prior date (Next Week) is actually the correct date. We apologize for the confusion this caused and any accommodation you made on your side, as a result of this change. We will work with our internal and external partners to ensure better communication on Azure Maintenance activities going forward. This 1 hour maintenance activity will be rescheduled for next week.
Sep 22, 10:00 PDT
Update - We apologize for the confusion. Our Cloud Service Provider has confirmed the maintenance event will proceed on the original date of the 23rd of September at 1am local time.
Sep 21, 23:51 PDT
Update - Sending a quick update to inform you that Azure has postponed the maintenance activity to the following week
Sep 20, 22:56 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 1 hour maintenance window, there will be a database restart resulting in a few minutes of downtime for all services.

Impact: Up to 5 minutes of downtime for all services.

We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Sep 19, 17:05 PDT
Completed - The scheduled maintenance has been completed.
Sep 29, 12:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 10:00 PDT
Update - Our Cloud Service Provider notified us that a mistake was made in the maintenance schedule shared last night with our team and the prior date (Next Week) is actually the correct date. We apologize for the confusion this caused and any accommodation you made on your side, as a result of this change. We will work with our internal and external partners to ensure better communication on Azure Maintenance activities going forward. This 1 hour maintenance activity will be rescheduled for next week.
Sep 22, 10:03 PDT
Update - We apologize for the confusion. Our Cloud Service Provider has confirmed the maintenance event will proceed on the original date of the 23rd of September at 1am local time.
Sep 21, 23:53 PDT
Update - Sending a quick update to inform you that Azure has postponed the maintenance activity to the following week
Sep 20, 22:53 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 1 hour maintenance window, there will be a database restart resulting in a few minutes of downtime for all services.

Impact: Up to 5 minutes of downtime for all services.

We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Sep 19, 17:08 PDT
Completed - The scheduled maintenance has been completed at 10 AM PST.
Sep 29, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 1 hour maintenance window, there will be a database restart resulting in a few minutes of downtime for all services.

Impact: Up to 5 minutes of downtime for all services. We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event.

https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Sep 22, 10:15 PDT
Completed - The scheduled maintenance has been completed.
Sep 29, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 02:00 PDT
Scheduled - Informatica Cloud Operations will be deploying patches on the Pre-Release POD to address issues with a Secure Agent installation on Windows as well as Dynamic Schemas usage within Taskflows using a Parameter. This is a Zero Downtime deployment and there will be no impact to running jobs or services.

Attention: This will deploy a new version of the Data Integration Service.

Sep 29, 00:09 PDT
Sep 28, 2023
Completed - The scheduled maintenance has been completed.
Sep 28, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 12:00 PDT
Scheduled -

Reminder that your action may be required:



Informatica MDM SaaS will utilize static IP addresses on Saturday the 30th of September, 2023.

Prior communication from Informatica Global Customer Support advised whitelisting and shared a list of new IP addresses for any configuration restricting outbound network traffic.

Please refer to the Knowledge Base article below for the changes which need to be made:

https://knowledge.informatica.com/s/article/FAQ-What-are-the-IP-Addresses-for-MDM-SaaS-applications-that-must-be-added-to-the-list-of-approved-IP-Addresses?language=en_US


Please ensure that the final set of outbound traffic rules in your firewall contains all the IP addresses as communicated earlier. The impacted customers will not be able to access MDM SaaS applications if the appropriate changes are not made



Which Services does this notice cover?

MDM SaaS applications include Customer 360, Supplier 360, Product 360, Reference 360, and Multidomain MDM.

Which configurations are Impacted?

Any Customers who use any of: MDM SaaS applications, using MDM UI, API, and secure agent which restrict outbound traffic. The destination might have been specified using either a set of host names or IP addresses or might have been defined as an equivalent configuration.

When is the change required?

The change should be made on or before

29th September, 2023



Should I remove old IP information from my current configuration?

The dynamic destination IP /old obsolete IP's addresses do not have to be removed. After Informatica shares follow-up updates, you can delete the old destination IPs/ports in the firewall, as specified in the tables above

Will there be any downtime?

The MDM SaaS services will not incur any downtime.

Where can I find more information about next steps?

1. Please get in touch with your Informatica Administrators to get more clarity.

2. If you are an Administrator, there are 2 knowledge base articles which provide more information.

IP and Host Name information are available here: https://knowledge.informatica.com/s/article/FAQ-What-are-the-IP-Addresses-for-MDM-SaaS-applications-that-must-be-added-to-the-list-of-approved-IP-Addresses?language=en_US
If you need to confirm which POD you are on, please follow KB- https://knowledge.informatica.com/s/article/000178810?language=en_US
3. If you have follow-up questions, please reach out to us by creating a support case or via Customer Success Manager (CSM).

Aug 31, 13:04 PDT
Resolved - This incident is resolved and latest runs of the taskflows are running successfully.
Sep 28, 00:30 PDT
Monitoring - We observed that some of the Taskflows on US West 1 Azure pod were stuck in suspended state starting 7.30PM PST till 8.30PM PST.
This issue is resolved and the latest runs of the Taskflow’s are running successfully.

Sep 27, 21:50 PDT
Sep 27, 2023
Completed - The scheduled maintenance has been completed.
Sep 27, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 02:31 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 19, 02:06 PDT
Completed - The scheduled maintenance has been completed.
Sep 27, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 02:31 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 19, 02:06 PDT
Completed - The scheduled maintenance has been completed.
Sep 27, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 19, 02:00 PDT
Completed - The scheduled maintenance has been completed.
Sep 27, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 19, 02:05 PDT
Completed - The scheduled maintenance has been completed.
Sep 27, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 19, 02:05 PDT
Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:31 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 19, 00:11 PDT
Completed - The scheduled maintenance has been completed.
Sep 26, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:31 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 19, 00:11 PDT
Sep 25, 2023
Completed - The scheduled maintenance has been completed.
Sep 25, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 21:31 PDT
Scheduled - We are upgrading from XQuery 1.0 to XQuery 3.0 in Cloud Application Integration. This will give you better performance, security, and scalability. We are planning this upgrade on 26th Sep for this specific POD.

This upgrade does not involve any downtime. There is no action required from the customers and it only becomes operational when you publish a process after the upgrade. It has been tested thoroughly and found to be flawless.

Please refer https://knowledge.informatica.com/s/article/Changed-Behaviors-in-Application-Integration-due-to-Saxon-Libraries-Upgrade-to-Version-10?language=en_US&type=external for this upgrade.

Sep 19, 09:49 PDT
Completed - The scheduled maintenance has been completed.
Sep 25, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 02:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 18, 23:56 PDT
Completed - The scheduled maintenance has been completed.
Sep 25, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 02:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with bug fixes. There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 18, 23:55 PDT
Completed - The scheduled maintenance has been completed.
Sep 25, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center are being updated with bug fixes.

There is no downtime so all services will remain operational.

Please see our Release Readiness Documentation for more information about the upcoming Patch Release https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Sep 18, 12:05 PDT
Sep 24, 2023
Sep 23, 2023

No incidents reported.

Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 09:57 PDT
Update - Microsoft notified us that a mistake was made in the maintenance schedule shared last night with our team and the prior date (Next Week) is actually the correct date. We apologize for the confusion this caused and any accommodation you made on your side, as a result of this change. We will work with our internal and external partners to ensure better communication on Azure Maintenance activities going forward. This 1 hour maintenance activity will be canceled and restarted next week.
Sep 22, 09:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 08:00 PDT
Update - We apologize for the confusion. Our Cloud Service Provider has confirmed the maintenance event will proceed on the original date of the 23rd of September at 1am local time.
Sep 21, 23:45 PDT
Update - Sending a quick update to inform you that Azure has postponed the maintenance activity to the following week
Sep 20, 22:47 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 1 hour maintenance window, there will be a database restart resulting in a few minutes of downtime for all services.

Impact: Up to 5 minutes of downtime for all services.

We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Sep 19, 17:32 PDT
Completed - The scheduled maintenance has been completed.
Sep 22, 00:29 PDT
Update - Maintenance Extended by 90 minutes.

Thank you for your patience. Informatica Cloud Operations is continuing to perform maintenance on the FedRAMP POD and we will share another update before 90 minutes.

Sep 21, 22:55 PDT
Update - Maintenance Extended by 2 hours.

There have been delays in our maintenance activity on the FedRAMP POD. Based on milestones met thus far, Informatica Cloud Operations is proceeding with security updates and patching. We have, unfortunately, needed to extend this maintenance activity by an additional 2 hours. Informatica apologizes for the added downtime to the IDMC Services and will keep everyone informed of further progress.

Sep 21, 20:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 PDT
Update - The upcoming maintenance has been extended from 1 hour to 2 hours of downtime.

While Informatica aims for a conservative estimate in maintenance duration, prior testing leading up to this has led Informatica to extend this event to 2 hours. We apologize for the last minute schedule change and the inconvenience caused by the additional downtime of services.

Sep 21, 18:30 PDT
Scheduled - Updated: Duration to 2hrs

Informatica Cloud Operations will be applying necessary security updates and patches. This will require

Downtime

of all services. Cloud Data Integration and Cloud Application Integration will be down for 2 hours.

Action Needed: Informatica recommends setting a blackout window, following this KB.
https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Sep 15, 17:31 PDT
Sep 21, 2023
Sep 20, 2023

No incidents reported.

Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 12:23 PDT
Update - October release on Pre-Release pod is completed. All services are operating normally, please feel free to use the environment.

We are finalizing the validations and status page will be updated as soon as they complete.

Sep 19, 11:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 07:00 PDT
Update - We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

September 19, 2023, 7:00 AM to 12:00 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 12, 15:03 PDT
Update - We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

September 19, 2023, 7:00 AM to 12:00 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 11, 16:37 PDT
Scheduled - We are excited to announce the release of Intelligent Data Management Cloud (IDMC) October 2023 major release.

[Updated]

Release Date Time:

September 19, 2023, 7:00 AM to 12:00 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2023 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2023 major release, please refer to the following resources:

- 🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

- ❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-2023-Release-FAQ?language=en_US

🔄 Runtime Continuity:

During the IDMC upgrade process, the IDMC UI will be unavailable. However, for services that support runtime continuity, jobs will continue to run. For more info, see https://knowledge.informatica.com/s/article/iics-runtime-continuity-faq?language=en_US, unless specified below.

📚 Release Readiness Documentation:

Gain a comprehensive understanding of the release and the release process by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🔗 Release Definitions:

For a deeper dive into release definitions, please refer to: https://knowledge.informatica.com/s/article/IICS-Release-Definitions

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 11, 16:10 PDT
Sep 18, 2023

No incidents reported.