Intelligent Cloud Services Status

All Systems Operational

IICS NA West 1 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Operational Insights Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Data Integration Elastic Operational

Mass Ingestion Streaming Operational

Cloud Hosted Agent Operational

Cloud Profiling Operational

Mass Ingestion Databases Operational

IICS NA East 2 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Operational Insights Operational

IICS US West 3 Services Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud API Manager Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

IICS US East 4 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Operational Insights Operational

Reference 360 Operational

Cloud Data Quality Operational

Cloud Profiling Operational

IICS US East 6 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

Operational Insights Operational

IICS Canada Central 1 Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

IICS EM West 1 Services Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud API Manager Operational

B2B Gateway Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Operational Insights Operational

Mass Ingestion Streaming Operational

Mass Ingestion Databases Operational

IICS AP SouthEast 1 Services Operational

Platform Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Integration Hub Operational

B2B Gateway Operational

Cloud Hosted Agent Operational

IICS US West 1 Azure Services Operational

Platform Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Hosted Agent Operational

IICS AP NorthEast 1 Azure Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

IICS US West 1 GCP Services Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Data Quality & Governance Cloud Operational

Cloud Data Quality Radar Operational

Cloud Address Verification — EMEA Operational

Cloud Address Verification — USA Operational

Cloud Email Verification — EMEA Operational

Cloud Email Verification – USA Operational

Cloud Phone Verification – EMEA Operational

Cloud Phone Verification – USA Operational

Cloud Address Verification Batch Jobs – EMEA Operational

Rule Specification Operational

Informatica Axon Cloud Services Operational

Informatica Axon Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

IICS Spring 2020 release for NA East 2 pod Jun 6, 07:00-10:00 PDT

Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
Posted on May 26, 09:36 PDT

IICS Spring 2020 release for US West 3 pod Jun 7, 07:00-10:00 PDT

IICS Spring 2020 release for US East 4 pod Jun 13, 07:00-10:00 PDT

IICS Spring 2020 release for US East 6 pod Jun 20, 21:00 - Jun 21, 00:00 PDT

DaaS Services - Deprecation of TLS 1.1 - June 30, 2020 Jun 30, 04:00-05:00 PDT

Please note that Informatica will be deprecating the use of TLS 1.1 on June 30th, 2020 for all DaaS Services. Informatica will only support TLS versions 1.2 going forward. If you already use TLS 1.2 to connect securely to the DaaS Services, no action is required. If you are still using TLS 1.1 please make sure to upgrade to TLS 1.2 before June 30th.

Test endpoints supporting only TLS 1.2 connections are available for testing the services within your environments. Please report any issues from your tests to the Informatica Global Customer Support Team.

If you try to connect to a service over HTTPS with an unsupported TLS version, the connection will fail during the SSL handshake and you will no longer be able to connect to any DaaS Services.

If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Posted on May 19, 10:58 PDT

Past Incidents

Jun 1, 2020

Microsoft Azure maintenance for IICS on US West 1 Azure pod

Completed - The scheduled maintenance has been completed.
Jun 1, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 17:01 PDT

Scheduled - This notification is for upcoming scheduled maintenance to Microsoft Azure by Microsoft. This is scheduled to occur between 00:00 UTC on 01 June 2020 and 15:00 UTC on 1 June 2020.

During this maintenance our IICS on US West 1 Azure may experience a brief drop in connectivity for a short number of seconds.
This will occur at sometime between 5 PM PT 31st May - 8 AM PT 1st June.
We do not expect any downtime per Microsoft.
May 29, 18:05 PDT

May 31, 2020

May 30, 2020

IICS Spring 2020 release for NA West 1 pod

Completed - The scheduled maintenance has been completed.
The validations have completed successfully.

Thank you for your patience.
May 30, 10:47 PDT

Verifying - IICS Spring 2020 upgrade has completed for NA West 1 pod.

We are completing verification currently.
May 30, 10:18 PDT

Update - The Service issue has been resolved and upgrade is running currently.
Job processing resumed as of 8 AM PT.

We will provide updates as necessary. Thank you for your patience.
May 30, 08:20 PDT

Update - Service is experiencing an issue during the upgrade and scheduled tasks may not trigger starting 7:20 AM PT.
Tasks that were running at 7:20 AM PT may have failed.
We are working on the issue and will provide updates. Next update in 30 minutes.
May 30, 07:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 PDT

Scheduled - Spring 2020 release of Informatica Intelligent Cloud Services.

There are many enhancements in this release across various services like Runtime Continuity to allow Data Integration Tasks to continue running during the upgrade, IICS Platform Functionality, Taskflows etc.

For more details please refer the following documentation:

Whats New Guide:
https://docs.informatica.com/integration-cloud/cloud-data-integration/current-version/what-s-new/preface.html

https://network.informatica.com/docs/DOC-18363

Runtime Continuity:
https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud_data_integration/blog/2020/03/30/iics-runtime-continuity-faq
May 26, 09:34 PDT

May 29, 2020

Hosted Axon Aviatrix Upgrade - Ireland Region

Completed - The scheduled maintenance has been completed.
May 29, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 17:00 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
May 28, 08:38 PDT

May 28, 2020

No incidents reported.

May 27, 2020

IICS Spring 2020 release for EM West 1 pod

Completed - Spring 2020 upgrade has been completed. All services are operating normally.
May 27, 13:07 PDT

Verifying - Spring 2020 upgrade for IICS is completed for all services except CIH.

Cloud Integration Hub UI is currently unavailable and upgrade is in progress. CIH job processing is working fine and scheduled jobs will continue to run as expected.
May 27, 12:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 PDT

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

DaaS Scheduled Maintenance - 23 May 2020

Completed - The scheduled maintenance has been completed.
May 23, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 03:00 PDT

Scheduled - Informatica DaaS Operations will be performing system maintenance on Saturday, May 23rd, 2020 between 3:00 AM PDT (10:00 UTC) and 6:00 AM PDT (13:00 UTC). During this time there may be brief service interruptions to all Informatica DaaS products.

The team will make every effort to minimize any disruptions. If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
May 1, 06:23 PDT

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

IICS Spring 2020 release for AP SouthEast 1 pod

Completed - IICS Spring 2020 upgrade has been completed.
May 20, 09:46 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:01 PDT

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.