Intelligent Cloud Services Status

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 03, 2024 - 16:05 PDT
Scheduled - PODs: NA West 1

Downtime: 20 minutes



We have identified an issue with our Cloud Service Provider’s database infrastructure that can potentially cause service availability issues.
As part of proactive steps to avoid an outage, we are performing an urgent infrastructure maintenance at 4:05 PM PT.

All IDMC services, including UI and Runtime, will be unavailable for up to 20 minutes (4:05 PM – 4:25 PM PT) during this 1-hour maintenance activity.

Impact on Services during the 20-minute downtime:
-Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and tasks will not be triggered during this period.
Running CDI tasks will run through completion, UI may not reflect the status. Please refer the session log for runtime statistics for such tasks.

To mitigate any potential issues, we recommend that you set a black out period during this time. Refer KB on how to set a blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

-Cloud Application Integration processes will be impacted, and new processes may not be triggered. CAI running processes will run through to completion.

-Data Quality and Cloud Profiling creation will be impacted. Running tasks are not impacted.

-Streaming Ingestion task create/update will be impacted during the maintenance. The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will run through to completion.

-Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will run through to completion.

-CIH publications and subscriptions will be impacted and not processed during this window. The impacted publication/ subscription events cannot be reprocessed.

-Operational Insights will not have data updated during this period. The data will be delayed.

-Reference 360 and Customer 360 will be impacted.

-Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.

Oct 3, 2024 16:05-17:05 PDT
Update - The issue has been isolated and we are working on a fix for the issue.

Next update: 4:30 PM PT

Oct 03, 2024 - 15:36 PDT
Update - The issue has been isolated and we are working on a fix for the issue.

Next update: 3:30 PM PT

Oct 03, 2024 - 14:03 PDT
Update - We are still actively working to fix the issue, please expect the next update by 3 PM PST
Oct 03, 2024 - 13:32 PDT
Investigating - We are observing issues while publishing App and File connections to an Agent Group (Runtime Environment) in Cloud Application Integration.
This is only a design time issue.
Process executions are operating normally.

We are actively working to resolve the issue on priority.

Next update by 1:30 pm PT

Oct 03, 2024 - 12:20 PDT
IICS NA West 1 Services Under Maintenance
Advanced Serverless ? Under Maintenance
Advanced Data Integration ? Under Maintenance
API Center ? Under Maintenance
B2B Gateway ? Under Maintenance
CLAIRE GPT ? Under Maintenance
Cloud API Manager ? Under Maintenance
Cloud Application Integration ? Under Maintenance
Cloud Data Integration Under Maintenance
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Under Maintenance
Cloud Data Validation ? Under Maintenance
Cloud Hosted Agent ? Under Maintenance
Cloud Integration Hub Under Maintenance
Cloud Profiling ? Under Maintenance
Application Ingestion and Replication ? Under Maintenance
Database Ingestion and Replication ? Under Maintenance
File Ingestion and Replication ? Under Maintenance
Streaming Ingestion and Replication ? Under Maintenance
MDM Customer 360 SaaS ? Under Maintenance
MDM Multidomain SaaS ? Under Maintenance
MDM Product 360 SaaS ? Under Maintenance
MDM Reference 360 SaaS ? Under Maintenance
MDM Supplier 360 SaaS ? Under Maintenance
Operational Insights ? Under Maintenance
PC2CDI Modernization Service ? Operational
Platform Services ? Under Maintenance
IICS NA East 2 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
IICS US East 4 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
IICS US West 3 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
IICS US West 5 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
INFACore ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
ModelServe ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
IICS US East 6 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
IICS Canada Central 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS US West 3 Azure Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Advanced Serverless ? Operational
IICS US West 1 Azure Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
Product 360 SaaS ? Operational
Reference 360 SaaS ? Operational
Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
IICS AP SouthEast 1 Services ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
IICS US West 1 GCP Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Quality ? Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS Sandbox (PRE-RELEASE) Operational
Cloud Data Validation ? Operational
API Center ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Application Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Platform Services ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS Canada Central 1 Azure Services Operational
Advanced Data Integration ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Informatica DaaS Services Operational
Cloud Address Verification — EMEA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
DaaS SFTP Server Operational
IICS US East 1 OCI Services Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
IICS ME Central 2 GCP Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 6:30 AM - 09:30 AM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Sep 26, 2024 - 10:04 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 6:30 AM - 09:30 AM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Sep 26, 2024 - 10:02 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 6:30 AM - 09:30 AM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Sep 26, 2024 - 10:00 PDT
The public SSL certificates for the Cloud B2B Gateway is scheduled for renewal on 06th October 2024, between 06:30 AM and 9:30 AM PST. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.

Please find the article links with Certificates:

https://knowledge.informatica.com/s/article/B2B-Gateway-external-certificates-Renewal

Posted on Oct 01, 2024 - 12:56 PDT
The public SSL certificates for the Cloud API Manager / APIC Center & Cloud Application Integration are scheduled for renewal on 6th Oct 2024, between 06:30 AM and 09:30 AM PST specifically for services on UK Services, US West 1 Azure, Canada Central 1 Azure, Canada Central 1(CANADA1) PODs. If your client application enforces comprehensive certificate chain validation, these certificates can be integrated into its trust store. The article link below provides SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.



The article link below has the latest certificates attached to those specific PODs being renewed:

https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US

Posted on Oct 01, 2024 - 06:24 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 6:30 AM - 09:30 AM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Sep 26, 2024 - 10:24 PDT
Update - CORRECTION IN MONTH (Previously updated as July release, now corrected to October )

We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 9:30 AM - 06 October 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 26, 2024 - 10:58 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 9:30 AM - 06 October 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 26, 2024 - 10:16 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 9:30 AM - 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Sep 26, 2024 - 10:28 PDT
The public SSL certificates for the Cloud API Manager / APIC Center & Cloud Application Integration are scheduled for renewal on 6th Oct 2024, between 09:30 AM and 12:30 PM PST specifically for services on NA West 1, NA East 2, EM SouthEast 1 Azure PODs. If your client application enforces comprehensive certificate chain validation, these certificates can be integrated into its trust store. The article link below provides SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.



The article link below has the latest certificates attached to those specific PODs being renewed:

https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US

Posted on Oct 01, 2024 - 06:31 PDT
The public SSL certificates for the Cloud B2B Gateway is scheduled for renewal on 06th October 2024, between 09:30 AM and 12:30 PM PST. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.

Please find the article links with Certificates:

https://knowledge.informatica.com/s/article/B2B-Gateway-external-certificates-Renewal

Posted on Oct 01, 2024 - 12:54 PDT
Update - CORRECTION IN MONTH (Previously updated as July release, now corrected to October )

We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 9:30 AM - 06 October 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 26, 2024 - 10:58 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 26, 2024 - 10:55 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 9:30 AM - 06 October 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 26, 2024 - 10:12 PDT
Update - CORRECTION IN MONTH (Previously updated as July release, now corrected to October )

We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 9:30 AM - 06 October 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 26, 2024 - 10:58 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.

Release Date Time:

06 October 2024 9:30 AM - 06 October 12:30 PM PT.

The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the October 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:

Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:

Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Sep 26, 2024 - 10:19 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow.

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 02, 2024 - 22:12 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 11:31 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 11:25 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 11:19 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 11:10 PDT
PODs: AP SouthEast 1

Downtime: 1 hour


This affects all MDM services

Informatica will perform a hardware upgrade affecting all MDM services on the AP SouthEast 1 POD. This change is necessary to continuously improve availability, scalability, and performance for all Informatica customers. 

What is the impact?
MDM services including UI and Runtime, will be unavailable for 1 hour. No other services are affected by this maintenance.

Is this related to the October major release upgrade?
This maintenance activity is not related to the upgrade, but has been combined, to eliminate a future event for our customers using this POD. This maintenance will begin in the final 1 hour of the major release deployment window.

How should customers prepare?
Customers should stop any running jobs before the maintenance and ensure other applications or APIs do not call MDM during the maintenance window. If any jobs are running or initiated during this maintenance activity, they will fail, and have to be re-triggered afterwards.

During a major release deployment, including the 2 hours preceding this event, MDM does not currently provide runtime continuity and MDM service interruptions could be observed, similar to prior major release deployments. For expectations around runtime continuity, during a major release upgrade for supported services, please review the POD Upgrades section of the Release Readiness guide for more information: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

Can Informatica exclude an organization from this maintenance? 
This hardware upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
The maintenance cannot be rescheduled. Informatica teams prioritized the elimination of a future event affecting MDM services on this POD, by combining this hardware upgrade with the October major release deployment.

Any Questions? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 26, 2024 - 11:15 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 10:55 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 10:46 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 10:40 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 10:34 PDT
PODs: US East 1 OCI

Downtime: 3 hours



Informatica will upgrade critical database infrastructure used by all services on the US East 1 OCI POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services on US East 1 OCI, including UI and Runtime, will be unavailable for 3 hours during this maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail, and the customer will have to re-trigger the job after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
The maintenance cannot be rescheduled. Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Posted on Sep 24, 2024 - 13:29 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 11:04 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 01, 2024 - 10:28 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow.

This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.

Action Required: None

Need assistance?

Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.

Posted on Oct 02, 2024 - 22:17 PDT
Past Incidents
Oct 3, 2024
Resolved - This incident has been resolved.
Oct 3, 11:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 05:12 PDT
Investigating - Intermittent Performance degradation on IICS US West 3 Azure for Cloud Application Integration We are observing performance issue while executing the Cloud Application Integration process and might take longer in accessing Application Integration designer an Application Integration console. We are actively working to resolve the issue on priority
Oct 3, 05:12 PDT
Resolved - This incident has been resolved.
Oct 3, 00:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 14:39 PDT
Update - We are actively working on the issue and will keep status page updated as we make progress
Oct 2, 13:45 PDT
Investigating - We are observing performance issues while executing the Cloud Application Integration process and accessing processes in the Application Integration designer and console.
We are actively working to resolve the issue on priority.

Oct 2, 12:35 PDT
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-NA-East-2-Serviceson-Oct-02

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a post incident report.

Oct 3, 00:03 PDT
Monitoring - A Fix has been implemented and Data integration services are up and running now. Jobs should continue to run successfully.
Oct 2, 23:28 PDT
Update - We are continuing to investigate this issue.
Oct 2, 23:09 PDT
Investigating - We have seen NA East 2 Data integration Service is down which may result in Job failures
We have been working to fix this issue and we will post the progress shortly.

Oct 2, 23:05 PDT
Oct 2, 2024
Resolved - This incident has been resolved
Oct 2, 16:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 14:39 PDT
Identified - The issue has been identified and we are actively working on the issue
Oct 2, 13:43 PDT
Investigating - Customers are Notified that we have high numbers of API calls getting Queued which may result in timeout.
Oct 2, 13:31 PDT
Resolved - This incident has been resolved.
Oct 2, 09:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 07:53 PDT
Investigating - We are observing performance issues while executing the Cloud Application Integration process and it might take longer in accessing the Application Integration designer and console.
We are actively working to resolve the issue on priority.

Oct 2, 07:40 PDT
Oct 1, 2024

No incidents reported.

Sep 30, 2024
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-IICS-AWS-Pods-on-Sep-30

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report

Sep 30, 17:27 PDT
Monitoring - We have performed an update to bypass the page loading issues seen in some customer networks.
Both the Administrator and Monitor UI pages are now loading properly after this adjustment.

We continue monitoring the services.

Sep 30, 16:10 PDT
Investigating - We have few customer's observing intermittent UI slowness when loading Data Integration, Administrator and Monitor page. Though we are not seeing any issues on the IDMC POD's, this is still being investigated from our end.

We would still advise users to try accessing via different network to eliminate ISP issues.

Sep 30, 10:39 PDT
Completed - The scheduled maintenance has been completed.
Sep 30, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 12:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 11:52 PDT
Scheduled - Informatica Cloud Operations will be applying patches to resolve the issue where saving a catalog source is not possible if a stakeholder is added to it. This will be a zero-downtime deployment, with no anticipated service interruptions or required actions from customers.
Sep 30, 11:48 PDT
Completed - The scheduled maintenance has been completed.
Sep 30, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 02:00 PDT
Scheduled - We are applying maintenance patch on NA West 1, NA East 2 Services, US West 3 Services and US West 4 POD. This is a zero down time update and there should be no impact to process designer or executions.
Sep 30, 00:44 PDT
Completed - The scheduled maintenance has been completed.
Sep 30, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 21:30 PDT
Update - Maintenance duration has been extended from 2 to 4 hours after re-evaluating original estimates, based on similar maintenance activities already performed on other PODs. We apologize for the late notice of this change and any inconvenience this causes. This is a zero-downtime deployment and there is no expected interruption in service or action needed by customers.
Sep 27, 15:49 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 26, 14:42 PDT
Scheduled - Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, Metadata Command Center, and ClaireGPT services. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.

Sep 18, 14:05 PDT
Sep 29, 2024
Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-IICS-AWS-Pods-on-Sep-30

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report

Sep 27, 17:44 PDT
Update - The issue is isolated to ISPs/Networks on the user end. Changing the ISP/Network is resolving the issue for users.
Please work with your Organization's network teams to isolate and resolve the issue.
There were no changes on IDMC end and all services are operating normally.

Sep 27, 12:25 PDT
Update - The issue is isolated to ISPs/Networks on the user end. Changing the ISP/Network is resolving the issue for users.
Please work with your Organization's network teams to isolate and resolve the issue.
There were no changes on IDMC end and all services are operating normally.

Sep 27, 10:43 PDT
Monitoring - The issue is isolated to ISPs/Networks on the user end. Changing the ISP/Network is resolving the issue for users.
Please work with your Organization's network teams to isolate and resolve the issue.
There were no changes on IDMC end and all services are operating normally.

Sep 27, 10:35 PDT
Investigating - We have few customer's observing intermittent UI slowness when loading Data Integration, Administrator and Monitor page. Though we are not seeing any issues on the IDMC POD's, this is still being investigated from our end.

We would still advise users to try accessing via different network to eliminate ISP issues.

Sep 27, 08:17 PDT
Completed - The scheduled maintenance has been completed.
Sep 27, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 04:31 PDT
Scheduled - Informatica Cloud Operations will be deploying patches to address issues below related to connectors used with Cloud Data Integration. This is a zero downtime deployment and will not impact running jobs or services.

1.mappings are unable to perform an upsert or delete using the Salesforce Analytics connector
2.Queue name validation removed in MQ connector
3.Recovery Feature in MQ Connector
4.MQ job failures when audit columns are null
5.MQ connectivity jar files can be copied to a custom directory. avoiding the need to copy these jars after release.
Attention: This will deploy a new version of the Data Integration service.

Sep 27, 04:13 PDT
Completed - The scheduled maintenance has been completed.
Sep 27, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 01:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 14:19 PDT
Scheduled - Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.

Sep 18, 14:07 PDT
Completed - The scheduled maintenance has been completed.
Sep 27, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 21:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 14:26 PDT
Scheduled - Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.

Sep 18, 13:57 PDT
Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 05:00 PDT
Scheduled - Informatica Cloud Operations will update Address Verification Cloud services.

More information will be available from Informatica Documentation portal

Sep 11, 09:43 PDT
Completed - The scheduled maintenance has been completed.
Sep 26, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 01:30 PDT
Scheduled - Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.

Sep 18, 13:57 PDT
Completed - The scheduled maintenance has been completed.
Sep 26, 00:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 22:30 PDT
Scheduled - We are performing infrastructure maintenance on IICS US West 5 Services .This is a zero down time activity and there should be no impact on process executions.
Sep 25, 22:22 PDT
Completed - The scheduled maintenance has been completed.
Sep 26, 00:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 22:30 PDT
Scheduled - The public SSL certificates for the Cloud Application Integration is scheduled for renewal on 25th September 2024, between 10:30 PM and 12:30 AM PST specifically for services on US East 1 OCI POD. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.



Please find the article links with Certificates:

https://knowledge.informatica.com/s/article/Cloud-Application-Integration-Server-certificate-for-OCI-USE-1?language=en_US

Sep 20, 03:21 PDT
Completed - The scheduled maintenance has been completed.
Sep 26, 00:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 22:31 PDT
Scheduled - The public SSL certificates for the Cloud API Manager / APIC Center are scheduled for renewal on 25th September 2024, between 10:30 PM and 12:30 AM PST specifically for services on US East 4, US East 6, and AP NorthEast 2 POD. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.



The article link below has the latest certificates attached to those specific PODs:

https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US

Sep 20, 04:23 PDT
Completed - The scheduled maintenance has been completed.
Sep 26, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 21:30 PDT
Scheduled - Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.

Sep 18, 13:48 PDT
Sep 25, 2024
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-MDM-Services-on-Sep-25

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report

Sep 25, 07:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 07:13 PDT
Investigating - Customer jobs in the IICS EM SouthEast 1 Azure Services, IICS NA West 1 Services, IICS UK Services were failing with a 502 Bad Gateway error from 25/Sep/2024 4:00 PM IST to 25/Sep/2024 7:20 PM IST.
Sep 25, 07:12 PDT
Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024
Completed - The scheduled maintenance has been completed.
Sep 22, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 08:00 PDT
Scheduled - POD & Service: Claire GPT - US AWS PODs

Informatica Cloud Operations will be performing back end Kubernetes maintenance for Claire GPT application.

While this is a zero downtime upgrade, there may be intermittent issues in the usage of the service

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Sep 20, 15:03 PDT
Completed - The scheduled maintenance has been completed.
Sep 22, 01:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:00 PDT
Scheduled - PODs: US West 3 Azure

Downtime: 4 hours


This affects all MDM services

Informatica will perform a hardware upgrade affecting all MDM services on the US West 3 Azure POD. This change is necessary to continuously improve availability, scalability, and performance for all Informatica customers. 

What is the impact?
MDM services including UI and Runtime, will be unavailable for 4 hours. No other services are affected by this maintenance.

How should customers prepare?
Customers should stop any running jobs before the maintenance and ensure other applications or APIs do not call MDM during the maintenance window. No other action is expected. If any jobs are running or initiated during the maintenance activity, they will fail, and have to be re-triggered afterwards.

Can Informatica exclude an organization from this maintenance? 
This hardware upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Any Questions? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Aug 20, 09:39 PDT
Completed - The scheduled maintenance has been completed.
Sep 22, 00:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 23:00 PDT
Scheduled - PODs: NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6

Downtime: 30 minutes



Informatica will upgrade critical database infrastructure used by all services on all US AWS PODs. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 30 minutes during this 1 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

Jul 31, 12:24 PDT
Resolved - After the Database downtime if any CDI Serverless jobs are stuck on NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6, the customer needs to redeploy the agent.
Sep 22, 00:00 PDT
Sep 21, 2024
Completed - The scheduled maintenance has been completed.
Sep 21, 23:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 23:01 PDT
Scheduled - Informatica Cloud Operations will be performing maintenance requiring a few minutes of downtime for database utilized by all services on the US West 1 GCP POD. The database will be restarted as a part of the maintenance which could result in slowness, connection failures, and job failures.

Action needed: We recommend stopping job activity or scheduling a blackout window for the duration of the maintenance.

More information about a schedule blackout window can be found here: https://docs.informatica.com/cloud-common-services/administrator/current-version/runtime-environments/secure-agents/configuring-agent-blackout-periods.html

Sep 13, 12:26 PDT
Sep 20, 2024
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-NA-West-1-Services-on-Sep-20

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report

Sep 20, 22:01 PDT
Identified - We have isolated the issue and working on a fix. We will keep status page updated.
All other services are operating normally

Sep 20, 18:38 PDT
Investigating - We have identified an issue impacting alerts configured to notify long running jobs, failures, etc. This is currently being investigated.
Sep 20, 16:36 PDT
Completed - The scheduled maintenance has been completed.
Sep 20, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a fix to address mapping failures occurring in Data Integration when the session log directory has been parameterized. This is a zero downtime deployment and there will not be any impact to running jobs or services.

Attention: This will start a new version of the Data Integration Service

Sep 20, 02:49 PDT
Completed - The scheduled maintenance has been completed.
Sep 20, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch which addresses Taskflows remaining in Running status after subtasks have completed. This is a Zero Downtime deployment which will not impact running jobs or services.

All the services will continue to operate normally.

Action needed: None.

Sep 20, 02:30 PDT
Sep 19, 2024
Completed - The scheduled maintenance has been completed.
Sep 19, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:30 PDT
Scheduled - Informatica Cloud Operations will be performing maintenance requiring a few minutes of downtime for database utilized by all services on the ME Central 2 GCP POD. The database will be restarted as a part of the maintenance which could result in slowness, connection failures, and job failures.

Action needed: We recommend stopping job activity or scheduling a blackout window for the duration of the maintenance.

More information about a schedule blackout window can be found here: https://docs.informatica.com/cloud-common-services/administrator/current-version/runtime-environments/secure-agents/configuring-agent-blackout-periods.html

Sep 13, 12:36 PDT
Completed - The scheduled maintenance has been completed.
Sep 19, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch which addresses Taskflows remaining in Running status after subtasks have completed. This is a Zero Downtime deployment which will not impact running jobs or services.

All the services will continue to operate normally.

Action needed: None.

Sep 19, 02:17 PDT
Completed - The scheduled maintenance has been completed.
Sep 19, 04:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 03:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a fix to address a Claire Insights failure with "Could not rollback JPA transaction" error occurring in Cloud Profiling. This is a zero downtime deployment and there will not be any impact to running jobs or services.

Action needed: None.

Sep 19, 01:56 PDT