Intelligent Cloud Services Status

Scheduled maintenance for CDGC & CDMP Services on IICS US West 1 Azure Services & IICS US West 3 Azure Services, IICS EM SouthEast 1 Azure Services and IICS AP SouthEast 1 Services
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 2025 - 02:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 20, 2025 02:30-05:30 PDT
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
Advanced Data Integration ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
CLAIRE GPT ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS NA East 2 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS US East 4 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS US West 3 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US West 5 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
INFACore ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US East 6 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS Canada Central 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog โ€“ EMEA ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Marketplace โ€“ EMEA Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center โ€“ EMEA ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog โ€“ UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace โ€“ UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center โ€“ UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS US West 3 Azure Services Under Maintenance
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Under Maintenance
Cloud Data Marketplace Under Maintenance
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Advanced Serverless ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
IICS US West 1 Azure Services Under Maintenance
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Under Maintenance
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Under Maintenance
Cloud Data Validation Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS AP SouthEast 1 Services ? Under Maintenance
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog โ€“ Asia Pacific ? Under Maintenance
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace โ€“ Asia Pacific Under Maintenance
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center โ€“ Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
Cloud Data Access Management ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
IICS US West 1 GCP Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Quality ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Cloud Data Access Management ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Access Management ? Operational
IICS Sandbox (PRE-RELEASE) Operational
Cloud Data Validation ? Operational
API Center ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Application Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Platform Services ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud API Manager ? Operational
B2B Gateway ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Cloud Data Marketplace โ€“ APNE 2 Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
B2B Gateway ? Operational
Cloud Data Access Management ? Operational
IICS EM SouthEast 1 Azure Services Under Maintenance
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Under Maintenance
Metadata Command Center Operational
Cloud Data Marketplace Under Maintenance
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Metadata Command Center ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS Canada Central 1 Azure Services Operational
Advanced Data Integration ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
Informatica DaaS Services Operational
Cloud Address Verification โ€” EMEA ? Operational
Cloud Email Verification โ€” EMEA ? Operational
Cloud Address Verification โ€” USA ? Operational
Cloud Email Verification โ€“ USA ? Operational
Cloud Phone Verification โ€“ EMEA ? Operational
Cloud Phone Verification โ€“ USA ? Operational
Cloud Address Verification Batch Jobs โ€“ EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
DaaS SFTP Server Operational
IICS US East 1 OCI Services Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
IICS ME Central 2 GCP Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Access Management ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

July 2025 Major release for IICS Sandbox (PRE-RELEASE) Jun 20, 2025 22:00 - Jun 21, 2025 01:00 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

 June 20, 2025 10:00 PM - 1:00 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on June 18, 2025, from 8:30 PM to 1:00 AM PDT, and June 19, 2025, from 8:30 PM to 1:00 AM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide, updated 1 week before the upgrade: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
For Data Integration for PowerCenter (CDI-PC), find more information about the release process here: https://docs.informatica.com/integration-cloud/cloud-data-integration-for-powercenter/h2l/1839-release-readiness/landing-page.html

๐ŸŒ‘ Setting a Blackout Period:

 Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing


REFIDCST2650


Posted on Jun 10, 2025 - 17:29 PDT

Azure DB Maintenance on IICS Australia Azure Services Jun 21, 2025 10:00-11:30 PDT

Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2644


Posted on Jun 16, 2025 - 14:14 PDT

Azure DB Maintenance on IICS AP East 2 Azure Services Jun 21, 2025 12:00-13:30 PDT

Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2645


Posted on Jun 16, 2025 - 14:17 PDT

Azure DB Maintenance on IICS EM SouthEast 1 Azure Services Jun 21, 2025 16:00-17:30 PDT

Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2646


Posted on Jun 16, 2025 - 14:23 PDT

Azure DB Maintenance on IICS EM Central 1 Azure Services Jun 21, 2025 18:00-19:30 PDT

Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2647


Posted on Jun 16, 2025 - 14:28 PDT

Azure DB Maintenance on IICS Canada Central 1 Azure Services Jun 22, 2025 00:00-01:30 PDT

Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2648


Posted on Jun 16, 2025 - 14:32 PDT

Azure DB Maintenance on IICS US West 1 Azure Services and IICS US West 3 Azure Services Jun 22, 2025 03:00-04:30 PDT

Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2649


Posted on Jun 16, 2025 - 14:36 PDT

CORRECTED - Upcoming Maintenance with Downtime for Informatica DaaS services Jun 25, 2025 13:00-13:15 PDT

Update - Informatica will perform maintenance on Wednesday June 25th to replace and patch the network infrastructure used by DaaS services in Europe, including Address, Phone, and Email verification, to improve service stability. US services remain available. The window will begin at 20:00 UTC and will last for 15 minutes, ending at 20:15 UTC.

Attention: Customers should expect a brief period of downtime, including job and API failures, as well as minor latency throughout the maintenance period.

REFIDCST2642


Jun 10, 2025 - 15:33 PDT
Scheduled - Informatica will perform maintenance on Wednesday June 25th to replace and patch the network infrastructure used by DaaS services in Europe, including Address, Phone, and Email verification, to improve service stability. US services remain available. The window will begin at 04:00 PM ET and will last for 15 minutes, ending at 4:15 PM ET.

Attention: Customers should expect a brief period of downtime, including job and API failures, as well as minor latency throughout the maintenance period.

REFIDCST2642


Jun 10, 2025 - 13:05 PDT

Change in Cloud Data Validation IP addresses for IICS Sandbox (PRE-RELEASE) Jun 25, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2654


Posted on Jun 11, 2025 - 14:29 PDT

Certificate renewal for Data Quality and Profiling services on IICS NA East 2 Services,IICS US West 3 Services,IICS Canada Central 1 Services,IICS US West 5 Services and IICS US East 6 Services Jul 8, 2025 02:30-04:30 PDT

Informatica will be renewing security certificates used by Data Quality and Cloud Profiling services. Services will remain operational during maintenance, however there may be a brief network interruption during the certificate update activity.

REFIDCST2664


Posted on Jun 17, 2025 - 11:19 PDT

Change in Cloud Data Validation IP addresses for IICS Canada Central 1, IICS UK, IICS NA West 1 and IICS NA East 2 Jul 14, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2659


Posted on Jun 12, 2025 - 15:13 PDT

Change in Cloud Data Validation IP addresses for IICS EM West 1, IICS AP NorthEast 2, IICS US West 3 and IICS US East 4 Jul 21, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2660


Posted on Jun 12, 2025 - 15:15 PDT

Change in Cloud Data Validation IP addresses for IICS AP SouthEast 1, IICS US West 5, IICS US East 6 Services Jul 21, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2661


Posted on Jun 12, 2025 - 15:18 PDT
Jun 20, 2025
Scheduled maintenance for CDGC & CDMP Services on IICS UK Services, IICS EM West 1 Services and CDGC US (AWS)
Completed - The scheduled maintenance has been completed.
Jun 20, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 22:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 17, 12:56 PDT
Jun 19, 2025
Upcoming Maintenance for Cloud Application Integration on IICS US West 3 Services
Completed - The scheduled maintenance has been completed.
Jun 19, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 10:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to enable support for a specific Certificate Authority (CA) provider in Cloud Application Integration. This patch is a Zero Downtime update, meaning that no disruption will occur to running processes or services during the deployment.

All services will remain fully operational throughout this maintenance activity.

Action needed: None.

REFIDCST2670
Jun 19, 09:31 PDT
Scheduled maintenance for CDGC & CDMP Services on AP East 2 Azure Services, IICS Australia Azure Services, IICS AP NorthEast 2 Services and IICS AP NorthEast 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 19, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 02:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 17, 12:53 PDT
Upcoming Maintenance for Cloud Application Integration on US East 4 Services
Completed - The scheduled maintenance has been completed.
Jun 19, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 02:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch to address to allow a particular CA provider in Cloud Application Integration. This deployment will be a Zero Downtime update and will not impact any running processes or services.

All services will remain fully operational during this activity.

Action needed: None.

REFIDCST-2669


Jun 19, 01:48 PDT
Scheduled maintenance for CDGC & CDMP Services on CDGC Canada, IICS Canada Central 1 Azure Services and IICS EM Central 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 19, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:30 PDT
Scheduled - Maintenance is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US

REFIDCST2665


Jun 17, 12:49 PDT
Jun 18, 2025
Upcoming maintenance on MDM SaaS
Completed - The scheduled maintenance has been completed.
Jun 18, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:30 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed with below mentioned changes:

-Resolves issues related to missing cross-references in scenarios of task rejection.

-Enables editing of dependent picklists irrespective of the dependent panel in the UI.

-Resolves errors encountered when editing picklist values.

-Enhances the ability to use empty and dependent picklists when working with large lookup fields.

-Allows usage of two reference entity fields when applying business event creation filters.

-Fixes issues with record creation using classification mappings in enrichment services.

-Resolves loading issues when one or more child records have deduplication columns without values.
Note:- That it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None

REFIDCST-2663


Jun 17, 03:32 PDT
Jun 17, 2025
Azure DB Maintenance on IICS AP NorthEast 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 17, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 11:00 PDT
Scheduled - Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2643


Jun 10, 14:50 PDT
Certificate renewal for Data Quality and Profiling services on EMC1 Azure, Canada Azure, APNE1 Azure, and APE2 Azure
Resolved - Informatica renewed security certificates used by Data Quality and Cloud Profiling services on the following PODs.

-IICS EM Central 1 Azure Services
-IICS Canada Central 1 Azure Services
-IICS AP NorthEast 1 Azure Services
-IICS AP East 2 Azure Services

Services remained operational during maintenance, however there may have been a brief network interruption during the certificate update activity.

Action needed: None.
Jun 17, 02:30 PDT
Jun 16, 2025
Intermittent service failures and UI access issues seen on all AWS US PODs.
Resolved - An Initial Incident Review has been updated on
https://knowledge.informatica.com/s/article/RCA-for-Incident-on-AWS-US-pods-on-June-15
Note: Informatica is currently working to gather further details, including determining the final root cause and preventive actions. Once completed, a detailed incident report will be shared.
Jun 16, 06:41 PDT
Update - Post the resolution of the incident we monitored and notice secure agents are able to connect and execute the jobs in normalcy.
However, if you notice any of your jobs are impacted or the secure agents on your Org is not in running state, please perform a manual restart of the secure agent services and your executions should be back to normalcy.
How to restart agent services:
Linux: https://knowledge.informatica.com/s/article/HOW-TO-Do-a-clean-restart-of-the-secure-agent-in-the-linux-server
Windows: https://knowledge.informatica.com/s/article/000190627

We will continue to monitor executions and update the status page.
Jun 16, 04:44 PDT
Update - The issue has been resolved and access to UI has been restored. The agent services should be able to reestablish connectivity to be back, up and running. If users are still noticing some secure agent services being down, please perform a manual restart of the secure agent services. We will continue to monitor the issue from our end and provide update on the status page.

If there are any further concerns, please reach out to Informatica Global Customer Support.
Jun 16, 04:18 PDT
Update - Team, we notice issues with both job executions as well as in accessing IICS UI for certain US AWS POD orgs.
We continue to treat this a high priority issue to address and are working towards a solution. Kindly follow our Status Page for more updates.
If there are specific queries, please reach out to Informatica Global Customer Support
Jun 16, 02:55 PDT
Update - We observe some specific Secure Agents are not in running status in US AWS PODs and we continue to treat this a high priority to address this issue.
Kindly follow our status page for further updates.
Jun 16, 02:26 PDT
Update - Post the resolution of the incident we monitored and notice secure agents are able to connect and execute the jobs in normalcy.
However, if you notice any of your jobs are impacted or the secure agents on your Org is not in running state, please perform a manual restart of the secure agent services and your executions should be back to normalcy.

Please reach out to Informatica Customer Support for any further queries.
Jun 16, 01:57 PDT
Monitoring - The issue has been resolved and the agent services should be back up and running. If users are still noticing secure agent services are down, then please try restarting once.
We will continue to monitor the issue from our end.
Jun 16, 00:07 PDT
Update - The agent services are recovering and we are seeing significant progress on system. We are continuing to investigate the issue and will share an update soon.

In the interim if you are still noticing issue, please try restarting the secure agent services.
Jun 15, 23:35 PDT
Update - We are continuing to investigate this issue.
Jun 15, 21:58 PDT
Investigating - We are seeing intermittent agent disconnection and users may not be able to access IDMC on all AWS US PODs.
Our team is currently investigating the issue.

REFIDCTP-368832


Jun 15, 21:41 PDT
Jun 15, 2025
Jun 14, 2025

No incidents reported.

Jun 13, 2025
Upcoming maintenance with Downtime on EM West 2 GCP POD
Completed - The scheduled maintenance has been completed.
Jun 13, 20:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 18:31 PDT
Scheduled - Informatica will perform maintenance to update infrastructure in support of ongoing service operations. During this 3-hour maintenance window, customers may experience brief interruptions affecting all services.

Attention: We recommend avoiding running critical jobs and advise scheduling a blackout period during this maintenance event. For more information, please visit: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html


REFIDCST2610


May 26, 15:59 PDT
Upcoming maintenance with Downtime on ME Central 2 GCP POD
Completed - The scheduled maintenance has been completed.
Jun 13, 20:45 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 13, 20:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 18:30 PDT
Scheduled - Informatica will perform maintenance to update infrastructure in support of ongoing service operations. During this 2-hour maintenance window, customers may experience brief interruptions affecting all services.

Attention: We recommend avoiding running critical jobs and advise scheduling a blackout period during this maintenance event. For more information, please visit: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html


REFIDCST2611


May 26, 16:02 PDT
April 2025 Major release for CDGC US (AWS)
Completed - The scheduled maintenance has been completed.
Jun 13, 07:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

โ— Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jun 3, 12:42 PDT
Upcoming maintenance on Informatica Cloud Data Quality to resolve an issue with the Rule spec that fails with a java exception.
Completed - The scheduled maintenance has been completed.
Jun 13, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:30 PDT
Scheduled - Message: Informatica Cloud Operations will apply a patch on the specific PODs to resolve an issue with the Data quality rule spec. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Required: None.

REFIDCST2658


Jun 12, 09:55 PDT
Jun 12, 2025
Advanced DI and Cloud Data Profiling issue in GCP pods due to Cloud Service Provider issue
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-EM-West-2-GCP-Services-IICS-ME-Central-2-GCP-Services-and-IICS-US-West-1-GCP-Services-on-June-12

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.
Jun 12, 16:21 PDT
Monitoring - Advanced DI and Cloud Profiling on GCP pods are operating normally.
All other services continue to operate normally.

We continue to monitor the services.
Jun 12, 13:15 PDT
Investigating - We have identified issues in executing Advanced Data Integration and Cloud Profiling jobs in GCP pods due to issue with the Cloud Service Provider. Task execution issues were seen starting 10:51 AM PT and resumed normal operations around 12 PM PT.

CSP issue can be tracked here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

We continue to monitor the services and will keep status page updated.
All other services are operating normally

Next update by 1:30 PM PT
Jun 12, 12:38 PDT
April 2025 Major release for CDGC IICS EM SouthEast 1 Azure Services, IICS ME Central 2 GCP Services, IICS AP NorthEast 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 12, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 02:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

โ— Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jun 3, 12:40 PDT
Upcoming Maintenance patch on IICS AP NorthEast 1 Azure Services for Cloud API Manager
Completed - The scheduled maintenance has been completed.
Jun 12, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:30 PDT
Scheduled - The API Manager service will be undergoing application specific maintenance.

During this window, API Manager Service User Interface will not be available to perform any activity and rate limit will be impacted.

API Gateway and API invocations of existing deployed APIs are not impacted and will continue to work during this maintenance window .

All the other services will operate normally.

REFIDCST-2656
Jun 12, 06:12 PDT
April 2025 Major release for CDGC IICS US West 1 Azure Services & IICS US West 3 Azure Services, IICS US West 1 GCP Services, IICS US East 1 OCI Services
Completed - The scheduled maintenance has been completed.
Jun 12, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

โ— Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jun 3, 12:38 PDT
Jun 11, 2025
Intermittent Accessibility Issues with Marketplace Application and CDGC data360 Public APIs in AWS US Region
Postmortem - Read details
Jun 13, 19:02 PDT
Resolved - This incident has been resolved.
Jun 11, 16:14 PDT
Monitoring - AWS US customers are intermittently experiencing issues accessing the Marketplace Application and using the CDGC data360 public APIs. These issues involve disruptions characterized by intermittent connectivity errors.

Symptoms include:

Error Message: โ€œupstream connect error or disconnect/reset before headers. reset reason: connection terminationโ€
HTTP Status Code: 503 Service Unavailable
This incident is currently under monitoring by our Cloud Operations team. Any significant changes or developments will be communicated promptly.
Incident Start Date and Time:
June 11, 2025, 11:45 AM EST

REFIDCST2653


Jun 11, 12:31 PDT
Upcoming maintenance on May upgraded PODs for issues opening a mapping asset
Completed - The scheduled maintenance has been completed.
Jun 11, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:30 PDT
Scheduled - Informatica will deploy a patch to the Data Integration services which resolves an issue opening a mapping was has been checked out. This is a zero downtime deployment which will not impact running jobs or services.

Attention: Tasks affected by this issue will have a fresh metadata fetch, after deployment of the patch.

REFIDCST-2651


Jun 11, 04:05 PDT
April 2025 Major release for CDGC IICS Australia Azure Services
Completed - The scheduled maintenance has been completed.
Jun 11, 04:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 02:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

โ— Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jun 3, 12:35 PDT
April 2025 Major release for CDGC IICS UK Services , IICS EM West 1 Services, IICS EM Central 1 Azure Services, IICS EM West 2 GCP Services
Completed - The scheduled maintenance has been completed.
Jun 11, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 19:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

โ— Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jun 3, 12:32 PDT
Jun 10, 2025
April 2025 Major release for CDGC IICS AP East 2 Azure Services, IICS AP NorthEast 2 Services and IICS AP SouthEast 1 Services
Completed - The scheduled maintenance has been completed.
Jun 10, 07:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 02:31 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

โ— Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jun 3, 12:28 PDT
Upcoming maintenance on the Azure pods for Cloud B2B Gateway
Completed - The scheduled maintenance has been completed.
Jun 10, 03:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 02:30 PDT
Scheduled - As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud B2B Gateway.

This is a Zero downtime activity and won't have any impact on the runtime or design time of the asset.

REFIDCST-2636


Jun 9, 04:15 PDT
April 2025 Major release for CDGC IICS Canada Central 1 Azure Services and CDGC Canada CACENTRAL1
Completed - The scheduled maintenance has been completed.
Jun 10, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

๐Ÿ†• Whatโ€™s New Guide:

 Discover the latest capabilities in our Whatโ€™s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

๐Ÿ“š Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

โ“ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

๐Ÿ—“๏ธ Stay Informed:

 Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

โ— Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jun 3, 12:20 PDT
Jun 9, 2025
Upcoming maintenance on the Azure pods for Cloud B2B Gateway
Completed - The scheduled maintenance has been completed.
Jun 9, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 08:30 PDT
Scheduled - As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud B2B Gateway.

This is a Zero downtime activity and won't have any impact on the runtime or design time of the asset.

REFIDCST-2636
Jun 9, 04:08 PDT
Upcoming Maintenance patch on IICS AP NorthEast 2 Services for Cloud API Manager
Completed - The scheduled maintenance has been completed.
Jun 9, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 05:00 PDT
Scheduled - The API Manager service will be undergoing application specific maintenance.

During this window, API Manager Service User Interface will not be available to perform any activity and rate limit will be impacted.

API Gateway and API invocations of existing deployed APIs are not impacted and will continue to work during this maintenance window .

All the other services will operate normally.

REFIDCST-2637


Jun 9, 04:39 PDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025
Network maintenance with Downtime on IICS Canada Central 1 Azure Services
Completed - The scheduled maintenance has been completed.
Jun 7, 23:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:30 PDT
Scheduled - POD: Canada Central 1 Azure

Downtime: 10 minutes



Informatica needs to perform maintenance on the network infrastructure for the Cloud Platform services. Maintenance will begin Saturday, June 7, 2025 at 11:37pm PDT, taking a networking component offline for up to 10 minutes. During this activity, requests to Data Integration, Cloud Application Integration, including those made from MDM, will fail.

Attention: Informatica recommends setting a schedule blackout. A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

REFIDCST2597


May 20, 13:53 PDT
Network maintenance with Downtime on US West 1 Azure POD
Completed - The scheduled maintenance has been completed.
Jun 7, 23:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 PDT
Scheduled - POD: US West 1 Azure

Downtime: 10 minutes



Informatica needs to perform maintenance on the network infrastructure for the Cloud Platform services. Maintenance will begin Saturday, June 7, 2025 at 11:07pm PDT, taking a networking component offline for up to 10 minutes. During this activity, requests to Data Integration, Cloud Application Integration, including those made from MDM, will fail.

Attention: Informatica recommends setting a schedule blackout. A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

REFIDCST2596


May 20, 13:54 PDT
Upcoming maintenance with downtime for all services on FedRAMP POD
Completed - The scheduled maintenance has been completed.
Jun 7, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 10:00 PDT
Scheduled - Informatica will perform infrastructure updates to enhance security, and ensure compliance with industry standards. This process, performed once every several years, involves 2 hours of downtime, during a 3 hour maintenance window, as we update the configuration that supports secure communication across the platform.

Customers should not run jobs or make any API calls to IDMC services during maintenance. No other action is required.

Informatica advises a schedule blackout for the duration of the maintenance. A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

REFIDCST2600


May 16, 13:25 PDT
Upcoming maintenance with Downtime on US West 1 GCP and US East 1 OCI PODs
Completed - The scheduled maintenance has been completed.
Jun 7, 02:52 PDT
Update - Maintenance activity in US East 1 OCI POD completed. GCP is InProgress
Jun 7, 02:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:30 PDT
Scheduled - Informatica will perform maintenance to update infrastructure in support of ongoing service operations. During this 3-hour maintenance window, customers may experience brief interruptions affecting all services.

Attention: We recommend avoiding running critical jobs and advise scheduling a blackout period during this maintenance event. For more information, please visit: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html


REFIDCST2609


May 26, 15:53 PDT
Jun 6, 2025
Upcoming maintenance on MDM SaaS
Completed - The scheduled maintenance has been completed.
Jun 6, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 5, 09:59 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Passed step in History tab is not captured in Publishing event job
-Validation status changed from FAILED to PASSED and error messages gone after record update even if the DQ rule output is still Invalid

Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.


REFIDCST2633


Jun 5, 09:57 PDT
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Additional Links
To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

IICS Events Calendar is at: https://network.informatica.com/s/event-landing