Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
CLAIRE GPT ? Operational
IICS NA East 2 Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
CLAIRE GPT ? Operational
IICS US East 4 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Validation ? Operational
CLAIRE GPT ? Operational
IICS US West 3 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
CLAIRE GPT ? Operational
IICS US West 5 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
ModelServe ? Operational
Operational Insights ? Operational
Platform Services ? Operational
INFACore ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
CLAIRE GPT ? Operational
IICS US East 6 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
CLAIRE GPT ? Operational
IICS Canada Central 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Integration Hub Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS UK Services Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
IICS US West 3 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Advanced Serverless ? Operational
IICS US West 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter Operational
PC2CDI Modernization Service Operational
Cloud Data Validation Operational
Advanced Serverless ? Operational
Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
Product 360 SaaS ? Operational
Reference 360 SaaS ? Operational
Supplier 360 SaaS ? Operational
IICS AP SouthEast 1 Services ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
IICS US West 1 GCP Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services Operational
Cloud Data Integration for PowerCenter Operational
PC2CDI Modernization Service Operational
Cloud Data Validation Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
IICS Sandbox (PRE-RELEASE) Operational
Cloud Data Validation ? Operational
API Center ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Application Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Platform Services ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM SouthEast 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS EM West 2 GCP Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
IICS Canada Central 1 Azure Services Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Informatica DaaS Services Operational
Cloud Address Verification — EMEA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
DaaS SFTP Server Operational
IICS US East 1 OCI Services Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Operational Insights ? Operational
Cloud Data Quality Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
IICS ME Central 2 GCP Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance with Downtime affecting MDM Services on the US West 3 Azure POD Sep 21, 2024 21:00 - Sep 22, 2024 01:00 PDT
PODs: US West 3 Azure

Downtime: 4 hours


This affects all MDM services

Informatica will perform a hardware upgrade affecting all MDM services on the US West 3 Azure POD. This change is necessary to continuously improve availability, scalability, and performance for all Informatica customers. 

What is the impact?
MDM services including UI and Runtime, will be unavailable for 4 hours. No other services are affected by this maintenance.

How should customers prepare?
Customers should stop any running jobs before the maintenance and ensure other applications or APIs do not call MDM during the maintenance window. No other action is expected. If any jobs are running or initiated during the maintenance activity, they will fail, and have to be re-triggered afterwards.

Can Informatica exclude an organization from this maintenance? 
This hardware upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Any Questions? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Posted on Aug 20, 2024 - 09:39 PDT
Upcoming Database Maintenance with Downtime for all services on US West 1 GCP Sep 21, 2024 23:00-23:30 PDT
Informatica Cloud Operations will be performing maintenance requiring a few minutes of downtime for database utilized by all services on the US West 1 GCP POD. The database will be restarted as a part of the maintenance which could result in slowness, connection failures, and job failures.

Action needed: We recommend stopping job activity or scheduling a blackout window for the duration of the maintenance.

More information about a schedule blackout window can be found here: https://docs.informatica.com/cloud-common-services/administrator/current-version/runtime-environments/secure-agents/configuring-agent-blackout-periods.html
Posted on Sep 13, 2024 - 12:26 PDT
Upcoming Database Maintenance with Downtime for all services on NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6 and CDGC AWS US Pods Sep 21, 2024 23:00 - Sep 22, 2024 00:00 PDT
PODs: NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6

Downtime: 30 minutes



Informatica will upgrade critical database infrastructure used by all services on all US AWS PODs. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 30 minutes during this 1 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Posted on Jul 31, 2024 - 12:24 PDT
Cloud Data Governance and Catalog maintenance on UK and EMC1 Azure PODs Sep 25, 2024 21:30-23:30 PDT
Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.
Posted on Sep 18, 2024 - 13:48 PDT
Cloud Application Integration Public Certificate renewal on US East 1 OCI POD Sep 25, 2024 22:30 - Sep 26, 2024 00:30 PDT
The public SSL certificates for the Cloud Application Integration is scheduled for renewal on 25th September 2024, between 10:30 PM and 12:30 AM PST specifically for services on US East 1 OCI POD. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.



Please find the article links with Certificates:

https://knowledge.informatica.com/s/article/Cloud-Application-Integration-Server-certificate-for-OCI-USE-1?language=en_US
Posted on Sep 20, 2024 - 03:21 PDT
Cloud API Manager / APIC Public Certificate renewal on US East 4, US East 6 and AP NorthEast 2 Sep 25, 2024 22:30 - Sep 26, 2024 00:30 PDT
The public SSL certificates for the Cloud API Manager / APIC Center are scheduled for renewal on 25th September 2024, between 10:30 PM and 12:30 AM PST specifically for services on US East 4, US East 6, and AP NorthEast 2 POD. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.



The article link below has the latest certificates attached to those specific PODs:

https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US
Posted on Sep 20, 2024 - 04:23 PDT
Cloud Data Governance and Catalog maintenance on APE2 Azure, APNE2, and EMSE1 Azure PODs Sep 26, 2024 01:30-03:30 PDT
Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.
Posted on Sep 18, 2024 - 13:57 PDT
Update to AV Cloud V6.5 engine Sep 26, 2024 05:00-07:00 PDT
Informatica Cloud Operations will update Address Verification Cloud services.

More information will be available from Informatica Documentation portal
Posted on Sep 11, 2024 - 09:43 PDT
Cloud Data Governance and Catalog maintenance on EMW1, Canada AWS, and USE1 OCI PODs Sep 26, 2024 21:30-23:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 2024 - 14:26 PDT
Scheduled - Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.
Sep 18, 2024 - 13:57 PDT
Cloud Data Governance and Catalog maintenance on APSE1, MEC2 GCP, APNE1 Azure, and Australia Azure PODs Sep 27, 2024 01:30-03:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 2024 - 14:19 PDT
Scheduled - Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.
Sep 18, 2024 - 14:07 PDT
Cloud Data Governance and Catalog maintenance on all US AWS PODs, USW1 Azure, USW3 Azure, and Canada Azure PODs. Sep 29, 2024 21:30-23:30 PDT
Informatica Cloud Operations will be applying patches to improve the security and maintain the reliability of Cloud Data Governance and Catalog, Data Marketplace, and Metadata Command Center. This is a zero downtime deployment and there is no expected interruption in service or action needed by customers.

Action needed: None.
Posted on Sep 18, 2024 - 14:05 PDT
Past Incidents
Sep 20, 2024
Upcoming maintenance to resolve CDI parameterized directories on Pre-Release POD
Completed - The scheduled maintenance has been completed.
Sep 20, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a fix to address mapping failures occurring in Data Integration when the session log directory has been parameterized. This is a zero downtime deployment and there will not be any impact to running jobs or services.

Attention: This will start a new version of the Data Integration Service
Sep 20, 02:49 PDT
Upcoming Maintenance for Cloud Data Integration Taskflows
Completed - The scheduled maintenance has been completed.
Sep 20, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:00 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch which addresses Taskflows remaining in Running status after subtasks have completed. This is a Zero Downtime deployment which will not impact running jobs or services.

All the services will continue to operate normally.

Action needed: None.
Sep 20, 02:30 PDT
Sep 19, 2024
Upcoming Database Maintenance with Downtime for all services on ME Central 2 GCP
Completed - The scheduled maintenance has been completed.
Sep 19, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:30 PDT
Scheduled - Informatica Cloud Operations will be performing maintenance requiring a few minutes of downtime for database utilized by all services on the ME Central 2 GCP POD. The database will be restarted as a part of the maintenance which could result in slowness, connection failures, and job failures.

Action needed: We recommend stopping job activity or scheduling a blackout window for the duration of the maintenance.

More information about a schedule blackout window can be found here: https://docs.informatica.com/cloud-common-services/administrator/current-version/runtime-environments/secure-agents/configuring-agent-blackout-periods.html
Sep 13, 12:36 PDT
Upcoming Maintenance for Cloud Data Integration Taskflows
Completed - The scheduled maintenance has been completed.
Sep 19, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch which addresses Taskflows remaining in Running status after subtasks have completed. This is a Zero Downtime deployment which will not impact running jobs or services.

All the services will continue to operate normally.

Action needed: None.
Sep 19, 02:17 PDT
Upcoming maintenance to resolve Profiling Insights failure on NAW1 and USE4 PODs
Completed - The scheduled maintenance has been completed.
Sep 19, 04:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 03:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a fix to address a Claire Insights failure with "Could not rollback JPA transaction" error occurring in Cloud Profiling. This is a zero downtime deployment and there will not be any impact to running jobs or services.

Action needed: None.
Sep 19, 01:56 PDT
Sep 18, 2024
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center UK Services, EM West 1 Services,EM Central 1 Azure Services and US East 1 OCI Services
Completed - The scheduled maintenance has been completed.
Sep 18, 20:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

🆕 What’s New Guide:

 Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm#page/aa-iics-whats-new/Data_Governance_and_Catalog.html

📚 Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

❓ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

🗓️ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Sep 9, 10:23 PDT
Maintenance on Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center for IICS Australia Azure Services and IICS ME Central 2 GCP Services
Completed - The scheduled maintenance has been completed.
Sep 18, 05:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 02:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

🆕 What’s New Guide:

 Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm#page/aa-iics-whats-new/Data_Governance_and_Catalog.html

📚 Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

❓ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

🗓️ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Sep 9, 10:34 PDT
Sep 17, 2024
Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center US (AWS), IICS US West 1 Azure Services & IICS US West 3 Azure Services, CDGC Canada CACENTRAL1
Completed - The scheduled maintenance has been completed.
Sep 17, 23:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

🆕 What’s New Guide:

 Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm#page/aa-iics-whats-new/Data_Governance_and_Catalog.html

📚 Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

❓ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

🗓️ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Sep 9, 10:20 PDT
Job failures on IICS US East 4 Services
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-IICS-US-EAST-4-on-Sep-17

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.
Sep 17, 13:20 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 10:28 PDT
Investigating - We are seeing the MDM Operations: Batch Jobs & UI/API failures on the POD due to mongo restarts. We are investigating the issue with the Mongo team & working on priority.
Sep 17, 09:50 PDT
Performance issue on FedRAMP POD
Resolved - This incident has been resolved.
Sep 17, 09:33 PDT
Monitoring - The issue has been resolved and package downloads should be successful now.
Sep 17, 02:56 PDT
Update - We are actively working on this issue and will share an update soon.
Sep 16, 19:06 PDT
Update - We are investigating the issue and will keep status page updated as we make progress.

All other services are operating normally.

Next update at: 7 PM PT
Sep 16, 17:53 PDT
Update - We are investigating the issue and will keep status page updated.

All other services are operating normally.

Next update at: 5 PM PT
Sep 16, 16:04 PDT
Investigating - We have identified a performance issue with Package Dependency Manager downloads in the FedRAMP POD and package downloads may be timing out. We are investigating the issue and will keep status page updated.

All other services are operating normally.

Next update at: 4 PM PT
Sep 16, 14:47 PDT
Maintenance on Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center for IICS AP East 2 Azure Services,IICS EM SouthEast 1 Azure Services,IICS AP NorthEast 2 Services and IICS AP SouthEast 1 Services.
Completed - The scheduled maintenance has been completed.
Sep 17, 05:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 02:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

🆕 What’s New Guide:

 Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm#page/aa-iics-whats-new/Data_Governance_and_Catalog.html

📚 Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

❓ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

🗓️ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Sep 9, 10:34 PDT
Sep 16, 2024
Maintenance on Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center for IICS Canada Central 1 Azure Services
Completed - The scheduled maintenance has been completed.
Sep 16, 23:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:30 PDT
Scheduled - Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center are being updated with new features and bug fixes. For any Org not already manually upgraded by Administrators, Informatica Cloud Operations will upgrade remaining Orgs to the latest software version.

If your Organizations have already been manually upgraded, this notice can be ignored.

🆕 What’s New Guide:

 Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm#page/aa-iics-whats-new/Data_Governance_and_Catalog.html

📚 Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

❓ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

🗓️ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

❗ Attention:

 During the upgrade window for Cloud Data Governance and Catalog and Cloud Data Marketplace, the user interface will be continually available. However, the upgrade processes will lock write and change operations and users will be notified through in-application banners.

Any Questions?

 Please contact Global Customer Support: https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Sep 9, 10:23 PDT
CAI logging infrastructure maintenance on NA West 1 pod for Cloud processes
Resolved - This incident has been resolved.
Sep 16, 20:54 PDT
Monitoring - We identified a performance issue in Cloud Application Issue logging infrastructure and performed urgent maintenance to avoid any functional issues. All services are functional and processes execution are operating normally.
As a result of this maintenance, logs for Cloud Processes only run before Sept 16th, 1 PM PT are not available on Cloud Application Integration Console. Please contact Global Customer Support if you need access to the logs for Cloud Processes. The standard log retention for CAI will remain applicable (https://knowledge.informatica.com/s/article/532764). This does not apply for processes running on Secure Agent.
Sep 16, 14:02 PDT
MDM SaaS Jobs getting queued
Resolved - This incident has been resolved.
Sep 16, 13:49 PDT
Monitoring - Situation has been mitigated and there is no backlog now. Situation is under monitoring and customers with failed jobs are requested to re-submit the jobs now.
Sep 16, 12:23 PDT
Investigating - Customers are Notified that we have high numbers of Jobs running at this point. We have jobs waiting in the queue and few failures are also reported due to backlog. Teams are working on it and taking measures to unblock pending jobs.
Sep 16, 12:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 11:51 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 11:49 PDT
Investigating - Customers are Notified that we have high numbers of Jobs running at this point. We have jobs waiting in the queue. Teams are working on it and taking measures to unblock pending jobs.
Sep 16, 11:41 PDT
Upcoming Maintenance on August upgraded PODs for Taskflows in Running status
Completed - The scheduled maintenance has been completed.
Sep 16, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 03:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch which addresses Taskflows remaining in Running status after subtasks have completed. The patch is expected to address issues seen in Cloud Data Integration services. This is a Zero Downtime deployment which will not impact running jobs or services.

Action needed: None.
Sep 16, 00:05 PDT
Sep 15, 2024
October 2024 Major Release IICS Pre-release POD
Completed - The scheduled maintenance has been completed.
Sep 15, 23:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:30 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) OCTOBER 2024 major release.

Release Date Time:

 15 September, 2024 8:30 PM - 1 AM PT
The Intelligent Data Management Cloud (IDMC) OCTOBER 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

For more details about the OCTOBER 2024 major release, please refer to the following resources:

🆕 What’s New Guide:

 Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm
The What's New Guide will be available in the week leading up to the Pre-Release Upgrade.

❓ FAQ:

 Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:

 Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

 A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

 Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Sep 6, 09:15 PDT
Database Maintenance with Downtime for CDGC on EM West 1
Completed - The scheduled maintenance has been completed.
Sep 15, 03:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 02:30 PDT
Scheduled - We will perform an additional database maintenance affecting CDGC services on the EM West 1 POD which will result in interruptions for a period of up to 5 minutes
Sep 15, 01:18 PDT
Sep 14, 2024
Upcoming Database Maintenance with Downtime for all services on Private POD 2
Completed - The scheduled maintenance has been completed.
Sep 14, 21:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 21:00 PDT
Scheduled - PODs: Private POD 2

Downtime: 30 minutes



Informatica will upgrade critical database infrastructure used by all services on Private POD 2. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 30 minutes during this 1 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Aug 16, 17:37 PDT
Upcoming Database Maintenance with Downtime for all services on the EM West 2 GCP POD
Completed - The scheduled maintenance has been completed.
Sep 14, 20:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 19:00 PDT
Scheduled - PODs: EM West 2 GCP

Downtime: 1 hour



Informatica will upgrade critical database infrastructure used by all services on the EM West 2 GCP POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 1 hour during this 2 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jul 31, 14:30 PDT
Upcoming Database Maintenance with Downtime for all services on Private POD 1
Completed - The scheduled maintenance has been completed.
Sep 14, 20:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 19:02 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 10:10 PDT
Scheduled - PODs: Private POD 1

Downtime: 30 minutes



Informatica will upgrade critical database infrastructure used by all services on Private POD 1. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 30 minutes during this 1 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jul 31, 12:18 PDT
Upcoming Database Maintenance with Downtime for all services on EM West 1 and UK PODs
Completed - The scheduled maintenance has been completed.
Sep 14, 20:08 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 14, 20:07 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 14, 19:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 19:01 PDT
Scheduled - PODs: EM West 1 and UK PODs

Downtime: 30 minutes



Informatica will upgrade critical database infrastructure used by all services on the EM West 1 and UK PODs. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 30 minutes during this 1 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jul 31, 12:15 PDT
Sep 13, 2024

No incidents reported.

Sep 12, 2024
Global Phone Verification Cloud September Reference Data Updates
Completed - The scheduled maintenance has been completed.
Sep 12, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 07:00 PDT
Scheduled - Informatica Cloud Operations will update reference data used by Global Phone Verification Cloud services. This is a Zero Downtime activity with no impact on running jobs or services.
Sep 11, 09:29 PDT
Decommissioning of Autoscaler-service from Private POD 1 and Private POD 2
Completed - The scheduled maintenance has been completed.
Sep 12, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:30 PDT
Scheduled - We will be performing a maintenance to decommission Autoscaler-service from Private POD 1 and Private POD 2. This is a zero downtime activity and no services would be impacted.
Sep 11, 04:23 PDT
Sep 11, 2024
SFTP Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 08:39 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:30 PDT
Update - Informatica Cloud Operations will update SFTP Software as part of our maintenance process. There will be downtime of approximately 60 minutes. Informatica cannot accept DaaS Batch Files during this time and our customers will need to upload or download files after the maintenance window,

Note: Address Verification Cloud and Email/Phone Verification will remain operational for application requests
Sep 4, 11:22 PDT
Scheduled - Informatica Cloud Operations will update SFTP Software as part of our maintenance process. There will be downtime of approximately 60 minutes.
Sep 4, 05:56 PDT
Sep 10, 2024
Upcoming Maintenance on August upgraded PODs for Taskflows in Running status
Completed - The scheduled maintenance has been completed.
Sep 10, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 03:30 PDT
Scheduled - Informatica Cloud Operations will be deploying a patch which addresses Taskflows remaining in Running status after subtasks have completed. The patch is expected to address issues seen in both Cloud Data Integration and CAI services. This is a Zero Downtime deployment which will not impact running jobs or services.

Action needed: None.
Sep 10, 03:03 PDT
Upcoming Maintenance on July upgraded PODs for SAP and Salesforce Assets when using Data Access Management in CDI
Completed - The scheduled maintenance has been completed.
Sep 10, 00:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:23 PDT
Scheduled - Informatica Cloud Operations will be applying a patch which resolves access to SAP and Salesforce assets through an Access Policy in Cloud Data Integration when using Data Access Management. This is a Zero Downtime deployment and will not impact running jobs or services.

Action needed: None.
Sep 9, 22:21 PDT
Sep 9, 2024
Service interruption for Email verification
Resolved - This incident has been resolved.
Sep 9, 11:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 09:57 PDT
Investigating - Customers will experience Service interruption from 11:20 am EST for the Email Verification Hygiene product.
Sep 9, 09:26 PDT
Upcoming Maintenance on July upgraded PODs for SAP and Salesforce Assets when using Data Access Management in CDI
Completed - The scheduled maintenance has been completed.
Sep 9, 10:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 PDT
Scheduled - Informatica Cloud Operations will be applying a patch which resolves access to SAP and Salesforce assets through an Access Policy in Cloud Data Integration when using Data Access Management. This is a Zero Downtime deployment and will not impact running jobs or services.

Action needed: None.
Sep 9, 08:14 PDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024
Maintenance with Downtime affecting MDM Services on the AP SouthEast 1 POD
Completed - The scheduled maintenance has been completed.
Sep 7, 13:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 09:01 PDT
Scheduled - PODs: AP SouthEast 1

Downtime: 4 hours



Informatica will perform a hardware upgrade affecting MDM services on the AP SouthEast 1 POD. This change is necessary to continuously improve availability, scalability, and performance for all Informatica customers. 

What is the impact?
MDM services including UI and Runtime, will be unavailable for 4 hours. All IDMC services on this POD will experience 30 minutes of downtime during the 1st hour of this maintenance window, due to a parallel maintenance activity. No other services are affected by this maintenance.

How should customers prepare?
Customers should stop any running jobs before the maintenance and ensure other applications or APIs do not call MDM during the maintenance window. No other action is expected. If any jobs are running or initiated during the maintenance activity, they will fail, and have to be re-triggered afterwards.

Can Informatica exclude an organization from this maintenance? 
This hardware upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Any Questions? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Aug 13, 02:22 PDT
Upcoming Database Maintenance with Downtime for all services on the ME Central 2 GCP POD
Completed - The scheduled maintenance has been completed.
Sep 7, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 09:01 PDT
Scheduled - PODs: ME Central 2 GCP

Downtime: 1 hour



Informatica will upgrade critical database infrastructure used by all services on the ME Central 2 GCP POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 1 hour during this 2 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jul 31, 12:11 PDT
Upcoming Database Maintenance with Downtime for all services on AP SouthEast 1 Services, AP NorthEast 2 Services and FedRAMP
Completed - The scheduled maintenance has been completed.
Sep 7, 10:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 09:00 PDT
Scheduled - PODs: AP SouthEast 1, AP NorthEast 2, FedRAMP

Downtime: 30 minutes



Informatica will upgrade critical database infrastructure used by all services on the APSE1, APNE2, and FedRAMP PODs. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 30 minutes during this 1 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jul 31, 12:05 PDT
Maintenance with Downtime affecting MDM Services on the Canada Central 1 AWS POD
Completed - The scheduled maintenance has been completed.
Sep 7, 02:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:31 PDT
Scheduled - PODs: Canada Central 1 AWS

Downtime: 4 hours



Informatica will perform a hardware upgrade affecting MDM services on the Canada Central 1 AWS POD. This change is necessary to continuously improve availability, scalability, and performance for all Informatica customers. 

What is the impact?
MDM services including UI and Runtime, will be unavailable for 4 hours. All IDMC services on this POD will experience 30 minutes of downtime during the 1st hour of this maintenance window, due to a parallel maintenance activity. No other services are affected by this maintenance.

How should customers prepare?
Customers should stop any running jobs before the maintenance and ensure other applications or APIs do not call MDM during the maintenance window. No other action is expected. If any jobs are running or initiated during the maintenance activity, they will fail, and have to be re-triggered afterwards.

Can Informatica exclude an organization from this maintenance? 
This hardware upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Any Questions? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Aug 13, 02:08 PDT
Upcoming Database Maintenance with Downtime for all services on US West 1 GCP
Completed - The scheduled maintenance has been completed.
Sep 7, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:31 PDT
Scheduled - PODs: US West 1 GCP

Downtime: 1 hour



Informatica will upgrade critical database infrastructure used by all services on the US West 1 GCP POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services on the US West 1 GCP POD, including UI and Runtime, will be unavailable for 1 hour during this 2 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jul 31, 11:56 PDT
Sep 6, 2024
Upcoming Database Maintenance with Downtime for all services on Canada Central 1 AWS POD
Completed - The scheduled maintenance has been completed.
Sep 6, 23:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:30 PDT
Scheduled - PODs: Canada Central 1 AWS POD

Downtime: 30 minutes



Informatica will upgrade critical database infrastructure used by all services on the Canada Central 1 AWS POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers. 

What is the impact?
All IDMC services on the Canada Central 1 AWS POD, including UI and Runtime, will be unavailable for 30 minutes during this 1 hour maintenance activity.

How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.

Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.

How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.

What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.

Can Informatica exclude an organization from this maintenance? 
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.

Can the maintenance be rescheduled? 
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.

Will this be a recurring activity? 
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities. 

Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Jul 31, 11:53 PDT
Taskflow issue in NA West 1 Services
Resolved - An Initial Incident Review has been updated on https://knowledge.informatica.com/s/article/RCA-incident-for-NA-West-1-Services-on-Sep-06

Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.
Sep 6, 21:11 PDT
Monitoring - We have implemented a fix for the issue and taskflows are operating normally.

We continue to monitor the services.
Sep 6, 17:03 PDT
Update - We continue to investigate this issue on priority. Few taskflow executions may fail with error subLanguageExecutionFault.

Next update: 5PM PT
Sep 6, 15:53 PDT
Investigating - Issue is still being investigated .Taskflows fails with the fault exception as subLanguageExecutionFault .

Next update by 4 PM PT.
Sep 6, 15:07 PDT
Monitoring - We have implemented a fix for the issue and taskflows are operating normally.

We continue to monitor the services.
Sep 6, 13:47 PDT
Update - Issue is still being investigated .Taskflows fails with the fault exception as subLanguageExecutionFault .

Next update:2.30PM PT
Sep 6, 13:21 PDT
Investigating - We identified an issue with Taskflows getting failed starting 9.15 AM PT. Taskflows may fail intermittently,This is currently being investigated.

We will update the status page with further updates.
Sep 6, 12:17 PDT
Login issue in FedRamp pod
Postmortem - Read details
Sep 9, 14:00 PDT
Resolved - This incident has been resolved
Sep 6, 18:09 PDT
Monitoring - We have implemented a fix for the issue and all services are operating normally. Login and Task executions are working fine starting 2:40 PM PT. Please trigger any failed tasks as needed.

We continue to monitor the services.
Sep 6, 14:49 PDT
Investigating - We have identified an issue impacting logins (UI and API) to Fedramp pod. Tasks executions may also be impacted.
This is currently being investigated.

Next update at: 3 PM PT
Sep 6, 14:19 PDT
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To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

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