Intelligent Cloud Services Status

All Systems Operational
IICS NA West 1 Services Operational
Platform Services   ? Operational
Cloud API Manager   ? Operational
Cloud Application Integration   ? Operational
Cloud Data Integration   Operational
Operational Insights   ? Operational
Cloud Integration Hub   Operational
B2B Gateway   Operational
IICS NA East 2 Services Operational
Platform Services   ? Operational
Cloud API Manager   ? Operational
Cloud Application Integration   ? Operational
Cloud Data Integration   Operational
Cloud Integration Hub   Operational
B2B Gateway   Operational
IICS US West 3 Services Operational
Platform Services   ? Operational
Cloud Application Integration   ? Operational
Cloud Data Integration   Operational
Cloud API Manager   Operational
Cloud Integration Hub   Operational
B2B Gateway   Operational
IICS US East 4 Services Operational
Platform Services   Operational
Cloud Data Integration   Operational
Cloud Application Integration   Operational
Cloud API Manager   Operational
Cloud Integration Hub   Operational
B2B Gateway   Operational
IICS US East 6 Services Operational
Platform Services   Operational
Cloud Data Integration   Operational
Cloud Application Integration   Operational
Cloud API Manager   Operational
Cloud Integration Hub   Operational
B2B Gateway   Operational
IICS EM West 1 Services Operational
Platform Services   Operational
Cloud Application Integration   Operational
Cloud Data Integration   Operational
Cloud Integration Hub   Operational
Cloud API Manager   Operational
B2B Gateway   Operational
IICS AP SouthEast 1 Services ? Operational
Platform Services   ? Operational
Cloud API Manager   Operational
Cloud Application Integration   Operational
Cloud Data Integration   Operational
Cloud Integration Hub   Operational
B2B Gateway   Operational
IICS US West 1 Azure Services Operational
Platform Services   Operational
Cloud Application Integration   Operational
Cloud Data Integration   Operational
Informatica Cloud Services Operational
Informatica Cloud Services   Operational
ICS - Cloud Data Integration   ? Operational
Cloud Application Integration   ? Operational
Cloud Integration Hub   ? Operational
Data Quality & Governance Cloud Operational
Cloud Data Quality Radar   ? Operational
Cloud Address Verification — EMEA   ? Operational
Cloud Address Verification — USA   ? Operational
Cloud Email Verification — EMEA   ? Operational
Cloud Email Verification – USA   ? Operational
Cloud Phone Verification – EMEA   ? Operational
Cloud Phone Verification – USA   ? Operational
Cloud Address Verification Batch Jobs – EMEA   ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Informatica DaaS (AddressDoctor/StrikeIron) - System Maintenance - Saturday Jan 19th Jan 19, 04:00-07:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 26, 14:18 PST
Scheduled - Informatica DaaS Operations will be performing system maintenance on Saturday, January 19th, 2019 between 7:00 AM EST (12:00 UTC) and 10:00 AM EST (15:00 UTC). During this time there may be brief service interruptions to all Informatica DaaS products, and the SFTP server used by some customers to securely exchange files will be unavailable.

The team will make every effort to minimize any disruptions. If you have any questions about this maintenance please contact our support team at 1-877-INFA-HELP or https://network.informatica.com
Dec 26, 14:07 PST
Past Incidents
Jan 16, 2019

No incidents reported today.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019
January '19 Monthly Release is Scheduled for Wednesday Jan 9, 2019, 20:00 - 22:00 PT (04:00-06:00 UTC)
Completed - The scheduled maintenance has been completed.
Jan 9, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 20:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 9, 14:02 PST
Scheduled - This is the monthly patch, connector, application and package release. During this time we will update connectors, applications, packages and patches as required.

The following will be updated during this time:

IICS Platform Patches
Informatica Cloud Application Integration
Structure Discovery
Cloud API Manager
Cloud Integration Hub

Our architecture allows a new agent to come up and the old agent will shutdown thereby not requiring any downtime or blackout period, except for the process server package, which is part of Informatica Cloud Application Integration. For ICAI, the process server will automatically upgrade the package and then the process server will restart.

The following pods will be updated:

IICS NA East 2
IICS US East 4
IICS US East 6
IICS EM West 1
Jan 7, 11:07 PST
Jan 8, 2019
IICS January Monthly Release is Scheduled for Tuesday Jan 8, 2019 20:00 - 22:00 PT (04:00-06:00 GMT, Jan 9)
Completed - The scheduled maintenance has been completed.
Jan 8, 22:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 20:01 PST
Scheduled - This is the monthly patch, connector, application and package release. During this time we will update connectors, applications, packages and patches as required.

The following will be updated during this time:

IICS Platform Patches
Informatica Cloud Application Integration
Structure Discovery
Cloud API Manager
Cloud Integration Hub

Our architecture allows a new agent to come up and the old agent will shutdown thereby not requiring any downtime or blackout period, except for the process server package, which is part of Informatica Cloud Application Integration. For process server, the secure agent will automatically upgrade the package and then restart the agent.

The following pods will be updated:
IICS NA West 1
IICS US West 3
IICS AP Southeast 1
Jan 7, 11:02 PST
Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019

No incidents reported.

Jan 2, 2019

No incidents reported.

← Incident History Powered by Statuspage
Additional Links
To contact Informatica GCS for support, visit us at: https://www.informatica.com/services-and-training/support-services/contact-us.html.

To view ICS statistics, visit the ICS System Status Page at: http://trust.informaticacloud.com/status.

The status page for the Address Verification Service is at: http://www.mywebreports.net/s0e0k3p4s.html

Root Cause Analyses are available at: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud-rca.

IICS Trust Site at: http://iics-trust.informaticacloud.com/.