In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 03, 2024 - 16:05 PDT
Oct 03, 2024 - 16:05 PDT
Scheduled - PODs: NA West 1
We have identified an issue with our Cloud Service Provider’s database infrastructure that can potentially cause service availability issues.
As part of proactive steps to avoid an outage, we are performing an urgent infrastructure maintenance at 4:05 PM PT.
All IDMC services, including UI and Runtime, will be unavailable for up to 20 minutes (4:05 PM – 4:25 PM PT) during this 1-hour maintenance activity.
Impact on Services during the 20-minute downtime:
-Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and tasks will not be triggered during this period.
Running CDI tasks will run through completion, UI may not reflect the status. Please refer the session log for runtime statistics for such tasks.
To mitigate any potential issues, we recommend that you set a black out period during this time. Refer KB on how to set a blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html
-Cloud Application Integration processes will be impacted, and new processes may not be triggered. CAI running processes will run through to completion.
-Data Quality and Cloud Profiling creation will be impacted. Running tasks are not impacted.
-Streaming Ingestion task create/update will be impacted during the maintenance. The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will run through to completion.
-Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will run through to completion.
-CIH publications and subscriptions will be impacted and not processed during this window. The impacted publication/ subscription events cannot be reprocessed.
-Operational Insights will not have data updated during this period. The data will be delayed.
-Reference 360 and Customer 360 will be impacted.
-Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.
Oct 3, 2024 16:05-17:05 PDT
Downtime: 20 minutes
We have identified an issue with our Cloud Service Provider’s database infrastructure that can potentially cause service availability issues.
As part of proactive steps to avoid an outage, we are performing an urgent infrastructure maintenance at 4:05 PM PT.
All IDMC services, including UI and Runtime, will be unavailable for up to 20 minutes (4:05 PM – 4:25 PM PT) during this 1-hour maintenance activity.
Impact on Services during the 20-minute downtime:
-Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and tasks will not be triggered during this period.
Running CDI tasks will run through completion, UI may not reflect the status. Please refer the session log for runtime statistics for such tasks.
To mitigate any potential issues, we recommend that you set a black out period during this time. Refer KB on how to set a blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html
-Cloud Application Integration processes will be impacted, and new processes may not be triggered. CAI running processes will run through to completion.
-Data Quality and Cloud Profiling creation will be impacted. Running tasks are not impacted.
-Streaming Ingestion task create/update will be impacted during the maintenance. The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will run through to completion.
-Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will run through to completion.
-CIH publications and subscriptions will be impacted and not processed during this window. The impacted publication/ subscription events cannot be reprocessed.
-Operational Insights will not have data updated during this period. The data will be delayed.
-Reference 360 and Customer 360 will be impacted.
-Cloud Data Governance and Catalog, Metadata Command Center and Cloud Data Marketplace will not be accessible during this maintenance period.
Oct 3, 2024 16:05-17:05 PDT
App and File connections design publish issue in PODS: NA West 1, NA East 2, UK, US West 1 Azure, Canada Central 1 Azure Services, Canada Central 1, UK POD, EM SouthEast 1 Azure and FedRamp
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Update - The issue has been isolated and we are working on a fix for the issue.
Next update: 4:30 PM PT
Oct 03, 2024 - 15:36 PDT
Next update: 4:30 PM PT
Oct 03, 2024 - 15:36 PDT
Update - The issue has been isolated and we are working on a fix for the issue.
Next update: 3:30 PM PT
Oct 03, 2024 - 14:03 PDT
Next update: 3:30 PM PT
Oct 03, 2024 - 14:03 PDT
Update - We are still actively working to fix the issue, please expect the next update by 3 PM PST
Oct 03, 2024 - 13:32 PDT
Oct 03, 2024 - 13:32 PDT
Investigating - We are observing issues while publishing App and File connections to an Agent Group (Runtime Environment) in Cloud Application Integration.
This is only a design time issue.
Process executions are operating normally.
We are actively working to resolve the issue on priority.
Next update by 1:30 pm PT
Oct 03, 2024 - 12:20 PDT
This is only a design time issue.
Process executions are operating normally.
We are actively working to resolve the issue on priority.
Next update by 1:30 pm PT
Oct 03, 2024 - 12:20 PDT
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Operational
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File Ingestion and Replication
?
Operational
Streaming Ingestion and Replication
?
Operational
Cloud Profiling
?
Operational
Cloud Data Quality
?
Operational
MDM Customer 360 SaaS
?
Operational
MDM Multidomain SaaS
?
Operational
MDM Product 360 SaaS
?
Operational
MDM Reference 360 SaaS
?
Operational
MDM Supplier 360 SaaS
?
Operational
Platform Services
?
Operational
Operational Insights
?
Operational
Cloud Data Governance and Catalog - APNE 2
?
Operational
Cloud Data Marketplace – APNE 2
Operational
Cloud Data Integration for PowerCenter
?
Operational
PC2CDI Modernization Service
?
Operational
Cloud Data Validation
?
Operational
IICS EM SouthEast 1 Azure Services
Operational
Cloud API Manager
?
Operational
Cloud Application Integration
?
Operational
Cloud Data Integration
Operational
Advanced Data Integration
?
Operational
Cloud Data Quality
?
Operational
Cloud Hosted Agent
?
Operational
Cloud Integration Hub
Operational
Cloud Profiling
?
Operational
Application Ingestion and Replication
?
Operational
Database Ingestion and Replication
?
Operational
File Ingestion and Replication
?
Operational
Streaming Ingestion and Replication
?
Operational
Operational Insights
?
Operational
Platform Services
?
Operational
MDM Customer 360 SaaS
?
Operational
MDM Multidomain SaaS
?
Operational
MDM Product 360 SaaS
?
Operational
MDM Reference 360 SaaS
?
Operational
MDM Supplier 360 SaaS
?
Operational
Cloud Data Governance and Catalog
Operational
Metadata Command Center
Operational
Cloud Data Marketplace
Operational
Cloud Data Integration for PowerCenter
?
Operational
PC2CDI Modernization Service
?
Operational
Cloud Data Validation
?
Operational
IICS EM West 2 GCP Services
Operational
Cloud API Manager
?
Operational
Cloud Application Integration
?
Operational
Cloud Data Integration
Operational
Advanced Data Integration
?
Operational
Cloud Integration Hub
Operational
Cloud Data Quality
?
Operational
Cloud Hosted Agent
?
Operational
Cloud Profiling
?
Operational
Application Ingestion and Replication
?
Operational
Database Ingestion and Replication
?
Operational
File Ingestion and Replication
?
Operational
Streaming Ingestion and Replication
?
Operational
Operational Insights
?
Operational
Platform Services
?
Operational
MDM Customer 360 SaaS
?
Operational
MDM Multidomain SaaS
?
Operational
MDM Product 360 SaaS
?
Operational
MDM Reference 360 SaaS
?
Operational
MDM Supplier 360 SaaS
?
Operational
IICS Canada Central 1 Azure Services
Operational
Advanced Data Integration
?
Operational
Cloud API Manager
?
Operational
Cloud Application Integration
?
Operational
Cloud Data Integration
Operational
Cloud Data Governance and Catalog
?
Operational
Cloud Data Marketplace
Operational
Cloud Data Quality
?
Operational
Cloud Hosted Agent
?
Operational
Cloud Integration Hub
Operational
Cloud Profiling
?
Operational
Application Ingestion and Replication
?
Operational
Database Ingestion and Replication
?
Operational
File Ingestion and Replication
?
Operational
Streaming Ingestion and Replication
?
Operational
MDM Customer 360 SaaS
?
Operational
MDM Multidomain SaaS
?
Operational
MDM Product 360 SaaS
?
Operational
MDM Reference 360 SaaS
?
Operational
MDM Supplier 360 SaaS
?
Operational
Metadata Command Center
?
Operational
Operational Insights
?
Operational
Platform Services
?
Operational
Informatica DaaS Services
Operational
Cloud Address Verification — EMEA
?
Operational
Cloud Email Verification — EMEA
?
Operational
Cloud Address Verification — USA
?
Operational
Cloud Email Verification – USA
?
Operational
Cloud Phone Verification – EMEA
?
Operational
Cloud Phone Verification – USA
?
Operational
Cloud Address Verification Batch Jobs – EMEA
?
Operational
DaaS oAuth2 service - USA
?
Operational
DaaS oAuth2 service - EMEA
?
Operational
DaaS SFTP Server
Operational
IICS US East 1 OCI Services
Operational
Cloud Application Integration
?
Operational
Cloud Data Governance and Catalog
?
Operational
Cloud Data Integration
Operational
Cloud Data Integration for PowerCenter
?
Operational
Cloud Data Quality
Operational
Cloud Data Marketplace
Operational
Cloud Data Validation
?
Operational
Application Ingestion and Replication
?
Operational
Database Ingestion and Replication
?
Operational
File Ingestion and Replication
?
Operational
Streaming Ingestion and Replication
?
Operational
Metadata Command Center
?
Operational
Operational Insights
?
Operational
PC2CDI Modernization Service
?
Operational
Platform Services
?
Operational
Informatica Network
?
Operational
Informatica Support Portal
?
Operational
IICS ME Central 2 GCP Services
Operational
Cloud Application Integration
?
Operational
Cloud Data Integration
Operational
Advanced Data Integration
?
Operational
Cloud Hosted Agent
?
Operational
Cloud Data Quality
?
Operational
Cloud Profiling
?
Operational
Application Ingestion and Replication
?
Operational
File Ingestion and Replication
?
Operational
Streaming Ingestion and Replication
?
Operational
Database Ingestion and Replication
?
Operational
MDM Customer 360 SaaS
?
Operational
MDM Multidomain SaaS
?
Operational
MDM Product 360 SaaS
?
Operational
MDM Reference 360 SaaS
?
Operational
MDM Supplier 360 SaaS
?
Operational
Operational Insights
?
Operational
Platform Services
?
Operational
Cloud Data Governance and Catalog
?
Operational
Metadata Command Center
?
Operational
Cloud Data Marketplace
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
October 2024 Major release for Canada Central 1 Azure Services
Oct 6, 2024 06:30-09:30 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Posted on Sep 26, 2024 - 10:04 PDT
Release Date Time:
06 October 2024 6:30 AM - 09:30 AM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingPosted on Sep 26, 2024 - 10:04 PDT
October 2024 Major release for US West 1 Azure Services
Oct 6, 2024 06:30-09:30 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Posted on Sep 26, 2024 - 10:02 PDT
Release Date Time:
06 October 2024 6:30 AM - 09:30 AM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingPosted on Sep 26, 2024 - 10:02 PDT
October 2024 Major release for UK Services
Oct 6, 2024 06:30-09:30 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Posted on Sep 26, 2024 - 10:00 PDT
Release Date Time:
06 October 2024 6:30 AM - 09:30 AM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingPosted on Sep 26, 2024 - 10:00 PDT
SSL certificates renewal for Cloud B2B Gateway on IICS Canada Central 1 Services, IICS UK Services and IICS US West 1 Azure Services
Oct 6, 2024 06:30-09:30 PDT
The public SSL certificates for the Cloud B2B Gateway is scheduled for renewal on 06th October 2024, between 06:30 AM and 9:30 AM PST. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.
Please find the article links with Certificates:
https://knowledge.informatica.com/s/article/B2B-Gateway-external-certificates-Renewal
Posted on Oct 01, 2024 - 12:56 PDT
Please find the article links with Certificates:
https://knowledge.informatica.com/s/article/B2B-Gateway-external-certificates-Renewal
Posted on Oct 01, 2024 - 12:56 PDT
Cloud API Manager / APIC and Cloud Application Integration Public Certificate renewal on UK Services, US West 1 Azure, Canada Central 1 Azure, Canada Central 1 (CANADA1) POD
Oct 6, 2024 06:30-09:30 PDT
The public SSL certificates for the Cloud API Manager / APIC Center & Cloud Application Integration are scheduled for renewal on 6th Oct 2024, between 06:30 AM and 09:30 AM PST specifically for services on UK Services, US West 1 Azure, Canada Central 1 Azure, Canada Central 1(CANADA1) PODs. If your client application enforces comprehensive certificate chain validation, these certificates can be integrated into its trust store. The article link below provides SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.
The article link below has the latest certificates attached to those specific PODs being renewed:
https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US
Posted on Oct 01, 2024 - 06:24 PDT
The article link below has the latest certificates attached to those specific PODs being renewed:
https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US
Posted on Oct 01, 2024 - 06:24 PDT
October 2024 Major release for IICS Canada Central 1 Services
Oct 6, 2024 06:30-09:30 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Posted on Sep 26, 2024 - 10:24 PDT
Release Date Time:
06 October 2024 6:30 AM - 09:30 AM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingPosted on Sep 26, 2024 - 10:24 PDT
October 2024 Major release for NA West 1 Services
Oct 6, 2024 09:30-12:30 PDT
Update -
CORRECTION IN MONTH (Previously updated as July release, now corrected to October )
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Sep 26, 2024 - 10:58 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
Release Date Time:
06 October 2024 9:30 AM - 06 October 12:30 PM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingSep 26, 2024 - 10:58 PDT
Scheduled -
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Sep 26, 2024 - 10:16 PDT
Release Date Time:
06 October 2024 9:30 AM - 06 October 12:30 PM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingSep 26, 2024 - 10:16 PDT
October 2024 Major release for IICS for FedRAMP
Oct 6, 2024 09:30-12:30 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Posted on Sep 26, 2024 - 10:28 PDT
Release Date Time:
06 October 2024 9:30 AM - 12:30 PM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingPosted on Sep 26, 2024 - 10:28 PDT
Cloud API Manager / APIC and Cloud Application Integration Public Certificate renewal on NA West 1, NA East 2, EM SouthEast 1 Azure POD
Oct 6, 2024 09:30-12:30 PDT
The public SSL certificates for the Cloud API Manager / APIC Center & Cloud Application Integration are scheduled for renewal on 6th Oct 2024, between 09:30 AM and 12:30 PM PST specifically for services on NA West 1, NA East 2, EM SouthEast 1 Azure PODs. If your client application enforces comprehensive certificate chain validation, these certificates can be integrated into its trust store. The article link below provides SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.
The article link below has the latest certificates attached to those specific PODs being renewed:
https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US
Posted on Oct 01, 2024 - 06:31 PDT
The article link below has the latest certificates attached to those specific PODs being renewed:
https://knowledge.informatica.com/s/article/Cloud-API-Manager-Cloud-Application-Integration-Public-Server-certificates-Renewal?language=en_US
Posted on Oct 01, 2024 - 06:31 PDT
SSL certificates renewal for Cloud B2B Gateway on IICS NA East 2 Services, IICS NA West 1 Services
Oct 6, 2024 09:30-12:30 PDT
The public SSL certificates for the Cloud B2B Gateway is scheduled for renewal on 06th October 2024, between 09:30 AM and 12:30 PM PST. If your client application enforces comprehensive certificate chain validation, these renewed certificates can be integrated into its trust store. The article links below provide SSL certificates that will be used for renewal. These can be imported to your client's trust store, alongside any existing certificates you might already possess, if needed.
Please find the article links with Certificates:
https://knowledge.informatica.com/s/article/B2B-Gateway-external-certificates-Renewal
Posted on Oct 01, 2024 - 12:54 PDT
Please find the article links with Certificates:
https://knowledge.informatica.com/s/article/B2B-Gateway-external-certificates-Renewal
Posted on Oct 01, 2024 - 12:54 PDT
October 2024 Major release for NA East 2 Services
Oct 6, 2024 09:30-12:30 PDT
Update -
CORRECTION IN MONTH (Previously updated as July release, now corrected to October )
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Sep 26, 2024 - 10:58 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
Release Date Time:
06 October 2024 9:30 AM - 06 October 12:30 PM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingSep 26, 2024 - 10:58 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 26, 2024 - 10:55 PDT
Sep 26, 2024 - 10:55 PDT
Scheduled -
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Sep 26, 2024 - 10:12 PDT
Release Date Time:
06 October 2024 9:30 AM - 06 October 12:30 PM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingSep 26, 2024 - 10:12 PDT
October 2024 Major release for EM SouthEast 1 Azure Services
Oct 6, 2024 09:30-12:30 PDT
Update -
CORRECTION IN MONTH (Previously updated as July release, now corrected to October )
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Sep 26, 2024 - 10:58 PDT
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
Release Date Time:
06 October 2024 9:30 AM - 06 October 12:30 PM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingSep 26, 2024 - 10:58 PDT
Scheduled -
We are excited to announce the Intelligent Data Management Cloud (IDMC) October 2024 major release.
The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
Sep 26, 2024 - 10:19 PDT
Release Date Time:
06 October 2024 9:30 AM - 06 October 12:30 PM PT.The Intelligent Data Management Cloud (IDMC) October 2024 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.
For more details about the October 2024 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html🌑 Setting a Blackout Period:
A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landingSep 26, 2024 - 10:19 PDT
Upcoming Maintenance on UK Services for Cloud Data Integration Taskflow
Oct 7, 2024 20:30-22:30 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow.
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 02, 2024 - 22:12 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 02, 2024 - 22:12 PDT
Upcoming Maintenance on IICS Canada Central 1 Services for Cloud Data Integration Taskflow
Oct 8, 2024 22:00 - Oct 9, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:31 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:31 PDT
Upcoming Maintenance on IICS NA East 2 Services for Cloud Data Integration Taskflow
Oct 9, 2024 22:00 - Oct 10, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:25 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:25 PDT
Upcoming Maintenance on IICS AP NorthEast 2 Services for Cloud Data Integration Taskflow
Oct 15, 2024 03:00-05:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:19 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:19 PDT
Upcoming Maintenance on IICS US West 3 Services for Cloud Data Integration Taskflow
Oct 15, 2024 22:00 - Oct 16, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:10 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:10 PDT
Maintenance with Downtime affecting MDM Services on the AP SouthEast 1 POD
Oct 19, 2024 20:30-21:30 PDT
PODs: AP SouthEast 1
This affects all MDM services
Informatica will perform a hardware upgrade affecting all MDM services on the AP SouthEast 1 POD. This change is necessary to continuously improve availability, scalability, and performance for all Informatica customers.
What is the impact?
MDM services including UI and Runtime, will be unavailable for 1 hour. No other services are affected by this maintenance.
Is this related to the October major release upgrade?
This maintenance activity is not related to the upgrade, but has been combined, to eliminate a future event for our customers using this POD. This maintenance will begin in the final 1 hour of the major release deployment window.
How should customers prepare?
Customers should stop any running jobs before the maintenance and ensure other applications or APIs do not call MDM during the maintenance window. If any jobs are running or initiated during this maintenance activity, they will fail, and have to be re-triggered afterwards.
During a major release deployment, including the 2 hours preceding this event, MDM does not currently provide runtime continuity and MDM service interruptions could be observed, similar to prior major release deployments. For expectations around runtime continuity, during a major release upgrade for supported services, please review the POD Upgrades section of the Release Readiness guide for more information: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
Can Informatica exclude an organization from this maintenance?
This hardware upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
The maintenance cannot be rescheduled. Informatica teams prioritized the elimination of a future event affecting MDM services on this POD, by combining this hardware upgrade with the October major release deployment.
Any Questions? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Posted on Sep 26, 2024 - 11:15 PDT
Downtime: 1 hour
This affects all MDM services
Informatica will perform a hardware upgrade affecting all MDM services on the AP SouthEast 1 POD. This change is necessary to continuously improve availability, scalability, and performance for all Informatica customers.
What is the impact?
MDM services including UI and Runtime, will be unavailable for 1 hour. No other services are affected by this maintenance.
Is this related to the October major release upgrade?
This maintenance activity is not related to the upgrade, but has been combined, to eliminate a future event for our customers using this POD. This maintenance will begin in the final 1 hour of the major release deployment window.
How should customers prepare?
Customers should stop any running jobs before the maintenance and ensure other applications or APIs do not call MDM during the maintenance window. If any jobs are running or initiated during this maintenance activity, they will fail, and have to be re-triggered afterwards.
During a major release deployment, including the 2 hours preceding this event, MDM does not currently provide runtime continuity and MDM service interruptions could be observed, similar to prior major release deployments. For expectations around runtime continuity, during a major release upgrade for supported services, please review the POD Upgrades section of the Release Readiness guide for more information: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
Can Informatica exclude an organization from this maintenance?
This hardware upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
The maintenance cannot be rescheduled. Informatica teams prioritized the elimination of a future event affecting MDM services on this POD, by combining this hardware upgrade with the October major release deployment.
Any Questions? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Posted on Sep 26, 2024 - 11:15 PDT
Upcoming Maintenance on IICS AP SouthEast 1 Services for Cloud Data Integration Taskflow
Oct 21, 2024 03:00-05:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:55 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:55 PDT
Upcoming Maintenance on Private Pod 1 and Private Pod 2 for Cloud Data Integration Taskflow
Oct 21, 2024 22:00 - Oct 22, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:46 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:46 PDT
Upcoming Maintenance on IICS US West 5 Services for Cloud Data Integration Taskflow
Oct 22, 2024 22:00 - Oct 23, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:40 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:40 PDT
Upcoming Maintenance on IICS US East 6 Services for Cloud Data Integration Taskflow
Oct 23, 2024 22:00 - Oct 24, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:34 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:34 PDT
Upcoming Database Maintenance with Downtime for all services on US East 1 OCI
Oct 27, 2024 22:00 - Oct 28, 2024 01:00 PDT
PODs: US East 1 OCI
Informatica will upgrade critical database infrastructure used by all services on the US East 1 OCI POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services on US East 1 OCI, including UI and Runtime, will be unavailable for 3 hours during this maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail, and the customer will have to re-trigger the job after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
The maintenance cannot be rescheduled. Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Posted on Sep 24, 2024 - 13:29 PDT
Downtime: 3 hours
Informatica will upgrade critical database infrastructure used by all services on the US East 1 OCI POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services on US East 1 OCI, including UI and Runtime, will be unavailable for 3 hours during this maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail, and the customer will have to re-trigger the job after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
The maintenance cannot be rescheduled. Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Posted on Sep 24, 2024 - 13:29 PDT
Upcoming Maintenance on IICS US East 4 Services for Cloud Data Integration Taskflow
Oct 27, 2024 22:00 - Oct 28, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:04 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 11:04 PDT
Upcoming Maintenance on IICS NA West 1 Services for Cloud Data Integration Taskflow
Oct 27, 2024 22:00 - Oct 28, 2024 00:00 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:28 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 01, 2024 - 10:28 PDT
Upcoming Maintenance on EM West 1 Services for Cloud Data Integration Taskflow
Oct 28, 2024 20:30-22:30 PDT
As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow.
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 02, 2024 - 22:17 PDT
This is a Zero downtime activity and won't have any impact on the runtime or design time of the Taskflow.
Action Required: None
Need assistance?
Our customer support team is here to assist you with any questions or concerns. Please check https://www.informatica.com/services-and-training/support-services/contact-us.html to open a support case or to contact Global Customer Support.
Posted on Oct 02, 2024 - 22:17 PDT