Intelligent Cloud Services Status

Upcoming maintenance on MDM SaaS

Scheduled Maintenance Report for Informatica Intelligent Cloud Services

Completed

The scheduled maintenance has been completed.
Posted Jul 01, 2025 - 05:30 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 01, 2025 - 02:30 PDT

Scheduled

An Emergency Bug Fix (EBF) will be deployed to:

-Load step rejects record and patch api call fails with NPE exception
-Enhance logging to report Xref details when TransactionTimeoutException occurs during the Load phase
-Node deletion in a hierarchy is failing with error -"Could not delete one or more relationships" in Multidomain MDM SaaS

Note that it is a zero downtime deployment, and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST-2688

Posted Jun 30, 2025 - 00:57 PDT
This scheduled maintenance affected: IICS ME Central 2 GCP Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS AP East 2 Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS AP NorthEast 1 Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS EM Central 1 Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS AP NorthEast 2 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS EM West 2 GCP Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS Canada Central 1 Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS US West 3 Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS UK Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS US West 1 GCP Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS EM SouthEast 1 Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS Australia Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS AP SouthEast 1 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS NA East 2 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS US East 4 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS US West 3 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS US East 6 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS NA West 1 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS US West 1 Azure Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS EM West 1 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), IICS Canada Central 1 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS), and IICS US West 5 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS).