Intelligent Cloud Services Status

All Systems Operational

IICS NA West 1 Services Operational

Advanced Serverless Operational

Advanced Data Integration Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

CLAIRE GPT Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS NA East 2 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

IICS US East 4 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS US West 3 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS US West 5 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Profiling Operational

INFACore Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

ModelServe Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS US East 6 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

CLAIRE GPT Operational

Cloud Application Integration Operational

Cloud API Manager Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

IICS Canada Central 1 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog - Canada Operational

Cloud Data Integration Operational

Cloud Data Marketplace - Canada Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center - Canada Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

CLAIRE GPT Operational

Cloud Data Access Management Operational

IICS for FedRAMP Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Platform Services Operational

IICS EM West 1 Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog – EMEA Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Marketplace – EMEA Operational

Cloud Data Quality Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

File Ingestion and Replication Operational

Database Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center – EMEA Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

Cloud Data Access Management Operational

IICS UK Services Operational

Advanced Serverless Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog – UK Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Marketplace – UK Operational

Cloud Data Quality Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center – UK Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

IICS US West 3 Azure Services Operational

Advanced Data Integration Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

IICS EM Central 1 Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Advanced Serverless Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

IICS US West 1 Azure Services Operational

Advanced Data Integration Operational

Advanced Serverless Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

IICS AP SouthEast 1 Services Operational

Advanced Serverless Operational

API Center Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog – Asia Pacific Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Marketplace – Asia Pacific Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center – Asia Pacific Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

CLAIRE GPT Operational

Cloud Data Access Management Operational

IICS AP NorthEast 1 Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

API Center Operational

Cloud Data Access Management Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

IICS AP East 2 Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

API Center Operational

Cloud Data Access Management Operational

IICS Australia Azure Services Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

Platform Services Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

API Center Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

IICS US West 1 GCP Services Operational

Advanced Data Integration Operational

B2B Gateway Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Cloud Hosted Agent Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Quality Operational

Cloud Data Access Management Operational

API Center Operational

Data Governance Catalog & Quality Cloud Operational

Cloud Data Quality Radar Operational

Rule Specification Operational

Cloud Data Governance and Catalog - USA Operational

Metadata Command Center - USA Operational

Cloud Data Marketplace - USA Operational

Cloud Data Access Management Operational

Informatica Axon Cloud Services Operational

Informatica Axon Cloud Operational

CDGC Canada CACENTRAL1 Operational

Cloud Data Governance and Catalog - Canada Operational

Metadata Command Center - Canada Operational

Cloud Data Marketplace - Canada Operational

Cloud Data Access Management Operational

IICS Sandbox (PRE-RELEASE) Operational

Cloud Data Validation Operational

API Center Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Application Integration Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Platform Services Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud API Manager Operational

B2B Gateway Operational

Private Pod 1 Operational

Platform Services Operational

Cloud Data Integration Operational

Cloud Application Integration Operational

Private Pod 2 Operational

Platform Services Operational

Cloud Data Integration Operational

Mass Ingestion Files Operational

IICS AP NorthEast 2 Services Operational

Advanced Serverless Operational

API Center Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Cloud Profiling Operational

Cloud Data Quality Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Platform Services Operational

Operational Insights Operational

Cloud Data Governance and Catalog - APNE 2 Operational

Cloud Data Marketplace – APNE 2 Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

B2B Gateway Operational

Cloud Data Access Management Operational

IICS EM SouthEast 1 Azure Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

Platform Services Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

API Center Operational

Cloud Data Access Management Operational

IICS EM West 2 GCP Services Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Integration Hub Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Operational Insights Operational

Platform Services Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Metadata Command Center Operational

Cloud Data Access Management Operational

API Center Operational

IICS Canada Central 1 Azure Services Operational

Advanced Data Integration Operational

Cloud API Manager Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Cloud Data Governance and Catalog Operational

Cloud Data Marketplace Operational

Cloud Data Quality Operational

Cloud Hosted Agent Operational

Cloud Integration Hub Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Metadata Command Center Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Access Management Operational

Informatica DaaS Services Operational

Cloud Address Verification — EMEA Operational

Cloud Email Verification — EMEA Operational

Cloud Address Verification — USA Operational

Cloud Email Verification – USA Operational

Cloud Phone Verification – EMEA Operational

Cloud Phone Verification – USA Operational

Cloud Address Verification Batch Jobs – EMEA Operational

DaaS oAuth2 service - USA Operational

DaaS oAuth2 service - EMEA Operational

DaaS SFTP Server Operational

IICS US East 1 OCI Services Operational

Cloud Application Integration Operational

Cloud Data Governance and Catalog Operational

Cloud Data Integration Operational

Cloud Data Integration for PowerCenter Operational

Cloud Data Quality Operational

Cloud Data Marketplace Operational

Cloud Data Validation Operational

Application Ingestion and Replication Operational

Database Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Metadata Command Center Operational

Operational Insights Operational

PC2CDI Modernization Service Operational

Platform Services Operational

Cloud Data Access Management Operational

Informatica Network Operational

Informatica Support Portal Operational

IICS ME Central 2 GCP Services Operational

Cloud Application Integration Operational

Cloud Data Integration Operational

Advanced Data Integration Operational

Cloud Hosted Agent Operational

Cloud Data Quality Operational

Cloud Profiling Operational

Application Ingestion and Replication Operational

File Ingestion and Replication Operational

Streaming Ingestion and Replication Operational

Database Ingestion and Replication Operational

MDM Customer 360 SaaS Operational

MDM Multidomain SaaS Operational

MDM Product 360 SaaS Operational

MDM Reference 360 SaaS Operational

MDM Supplier 360 SaaS Operational

Operational Insights Operational

Platform Services Operational

Cloud Data Governance and Catalog Operational

Metadata Command Center Operational

Cloud Data Marketplace Operational

Cloud Data Access Management Operational

Cloud Data Integration for PowerCenter Operational

PC2CDI Modernization Service Operational

Cloud Data Validation Operational

Cloud Data Access Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Upcoming SSL Certificate renewal for Data Quality and Profiling services on NA West 1, EM West 1, and US East 4 PODs Apr `20`, `2025` `14:30`-`16:30` PDT

Informatica Cloud Operations will be renewing security certificates used by the Cloud Data Quality and Profiling services which includes connections made through a private link. There may be a brief network interruption during the certificate update activity.

REFIDCST2495

Posted on Apr 08, 2025 - 12:31 PDT

Certificate renewal for Data Quality and Profiling services on IICS NA West 1 Services, IICS US East 4 Services,IICS EM West 1 Services and IICS EM West 2 GCP Services Apr `21`, `2025` `02:30`-`04:30` PDT

Informatica Cloud Operations will be renewing security certificates used by Data Quality services. Services will remain operational during maintenance, however there may be a brief network interruption during the certificate update activity.

REFIDCST2378

Posted on Mar 26, 2025 - 10:43 PDT

Azure Database Maintenance on AP NorthEast 1 Azure Apr `22`, `2025` `11:00`-`12:30` PDT

Microsoft Azure will be performing maintenance on an Azure hosted database which is utilized by IDMC Cloud Services. During this 90 minute maintenance window, there will be database restarts resulting in brief interruptions for all services.

Attention: We recommend that you do not run critical jobs and also advise scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html

REFIDCST2522

Posted on Apr 15, 2025 - 11:36 PDT

Operational Insights infrastructure maintenance with downtime on NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6, EM West 1, and AP SouthEast 1 PODs Apr `22`, `2025` `20:00`-`22:00` PDT

Cloud Operations will bring Operational Insights down for 30 minutes during maintenance to migrate a database instance and perform system restarts, to maintain performance and system stability. API calls for specific screens in the UI will be offline for 30 minutes. The following screens will be unavailable during maintenance (Home, All infrastructure - Domains, PowerCenter workspace, Data Engineering Integration workspace, Data Quality workspace).

REFIDCST2468

Posted on Apr 09, 2025 - 16:52 PDT

Upcoming maintenance on MDM SaaS AP NorthEast 1 Azure Services Apr `22`, `2025` `22:30`-`23:00` PDT

Cloud Operations will be performing maintenance on a networking component used by MDM services which will take around 10minutes. Real-time requests might fail intermittently. We will keep this page updated once the activity is completed.

REFIDCST-2530

Posted on Apr 16, 2025 - 04:23 PDT

Upcoming maintenance on MDM SaaS EM SouthEast 1 Azure Services Apr `22`, `2025` `23:00`-`23:30` PDT

REFIDCST-2531

Posted on Apr 16, 2025 - 04:38 PDT

AddressDoctor.com SSL Certificate Renewal Apr `24`, `2025` `06:00`-`07:00` PDT

Update - This is a reminder that Informatica DAAS Operations has scheduled a maintenance window for Thursday April 24th (4/24/2025) for the purpose of replacing SSL Certificates for AddressDoctor.com.

If you require the public part of the renewed certificate, please browse to https://dqc.addressdoctor.com/ to export in the format you need.

Thank you for your attention to this so there is no interruption in service for you.
Apr 15, 2025 - 09:54 PDT

Scheduled - Informatica DAAS Operations is scheduling a maintenance window for Thursday April 24th (4/24/2025) for the purpose of replacing SSL Certificates for AddressDoctor.com. The window will begin at 9:00AM Eastern Time and will last for one hour ending at 10:00AM Eastern Time.

This SSL Certificate replacement will impact the following domains:

validator5.addressdoctor.com
validator2.addressdoctor.com
validator5preview.addressdoctor.com
dqc.addressdoctor.com
lookup.addressdoctor.com
eu.download.addressdoctor.com
us.download.addressdoctor.com

If you require the public part of the renewed certificate, please browse to https://dqc.addressdoctor.com/ to export in the format you need.

Hard downtime is not expected during this maintenance window, but customers might experience latency or other small-scale service disruptions.
Mar 19, 2025 - 06:12 PDT

Upcoming maintenance for MDM with Downtime on IICS NA East 2 Services, IICS UK Services, IICS US East 4 Services, IICS US East 6 Services Apr `25`, `2025` `21:30`-`21:45` PDT

PODs: NA East 2, US East 4, US East 6, and UK

Downtime: 15 minutes

Cloud Operations will be performing maintenance on a networking component used by MDM services which will take the services offline for 15 minutes.

Attention: Running jobs and real-time requests made during the maintenance activity will fail. Postpone jobs and requests until the maintenance completes.
Posted on Mar 18, 2025 - 11:57 PDT

Azure DB Maintenance on Australia Azure Apr `26`, `2025` `10:00`-`11:30` PDT

REFIDCST2523

Posted on Apr 17, 2025 - 12:49 PDT

Azure DB Maintenance on AP East 2 Azure Apr `26`, `2025` `12:00`-`13:30` PDT

REFIDCST2524

Posted on Apr 17, 2025 - 12:50 PDT

Azure DB Maintenance on EM SouthEast 1 Azure Apr `26`, `2025` `16:00`-`17:30` PDT

REFIDCST2525

Posted on Apr 17, 2025 - 12:51 PDT

Azure DB Maintenance on EM Central 1 Azure Apr `26`, `2025` `18:00`-`19:30` PDT

REFIDCST2526

Posted on Apr 17, 2025 - 12:53 PDT

Azure DB Maintenance on Canada Central 1 Azure Apr `27`, `2025` `00:00`-`01:30` PDT

REFIDCST2527

Posted on Apr 17, 2025 - 12:53 PDT

Azure DB Maintenance on US West 1 Azure and US West 3 Azure Apr `27`, `2025` `03:00`-`04:30` PDT

REFIDCST2528

Posted on Apr 17, 2025 - 12:55 PDT

Past Incidents

Apr 20, 2025

April 2025 Major release for IICS AP NorthEast 1 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 20, 00:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:02 PDT

Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 19th 2025 9:00 PM - 12:00 AM PDT (+1 Day)

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Operational Insights will be down for maintenance in the first 10 minutes of the major release upgrade window on AWS PODs (mentioned below) Infrastructure alerts and Agent uptime data will not be available during maintenance. Follow the status page for information and updates.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm
❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US
📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Apr 11, 13:50 PDT

April 2025 Major release for IICS US West 1 GCP Services

Completed - The scheduled maintenance has been completed.
Apr 20, 00:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:01 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 19th 2025 9:00 PM - 12:00 AM PDT (+1 Day)

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Operational Insights will be down for maintenance in the first 10 minutes of the major release upgrade window on AWS PODs (mentioned below) Infrastructure alerts and Agent uptime data will not be available during maintenance. Follow the status page for information and updates.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm
❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US
📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Apr 11, 13:49 PDT

April 2025 Major release for IICS AP East 2 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 20, 00:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:00 PDT

April 2025 Major release for IICS US East 1 OCI Services

Completed - The scheduled maintenance has been completed.
Apr 20, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:00 PDT

Apr 19, 2025

April 2025 Major release for Private Pod 2

Completed - The scheduled maintenance has been completed.
Apr 19, 21:34 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:34 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 19th 2025 6:30 PM - 9:30 PM PDT

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 16, 2025, from 8:30 PM to April 17 at 1:00 AM PDT, and April 17, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm
❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US
📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Apr 11, 13:05 PDT

April 2025 Major release for IICS AP NorthEast 2 Services

Completed - The scheduled maintenance has been completed.
Apr 19, 21:33 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:33 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 19th 2025 6:30 PM - 9:30 PM PDT

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Operational Insights will be down for maintenance in the first 10 minutes of the major release upgrade window on AWS PODs (mentioned below) Infrastructure alerts and Agent uptime data will not be available during maintenance. Follow the status page for information and updates.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm
❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US
📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Apr 11, 13:04 PDT

April 2025 Major release for IICS US West 5 Services

Completed - The scheduled maintenance has been completed.
Apr 19, 21:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:32 PDT

April 2025 Major release for IICS ME Central 2 GCP Services

Completed - The scheduled maintenance has been completed.
Apr 19, 21:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:30 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 19th 2025 6:30 PM - 9:30 PM PDT

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 16, 2025, from 8:30 PM to April 17 at 1:00 AM PDT, and April 17, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm
❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US
📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Apr 11, 13:03 PDT

April 2025 Major release for IICS US East 6 Services

Completed - The scheduled maintenance has been completed.
Apr 19, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:31 PDT

April 2025 Major release for Private Pod 1

Completed - The scheduled maintenance has been completed.
Apr 19, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:33 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 19th 2025 6:30 PM - 9:30 PM PDT

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 16, 2025, from 8:30 PM to April 17 at 1:00 AM PDT, and April 17, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm
❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US
📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html
🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html
🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing
Apr 11, 13:04 PDT

Planned Maintenance window for Operational Insights (April release)

Completed - The scheduled maintenance has been completed.
Apr 19, 18:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:31 PDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 12, 01:43 PDT

Scheduled - Services deployment to graviton nodes on US West 5, US East 6 and AP NorthEast 2
There will be 5-10 downtime for Stateful-services(Alert and DCS).

Note:-

Any impact on other products----No

Alert will get delayed for CDI and MI team – No

Impact areas:

1)Adding/Updating infrastructure alerts will not be available for the impacted time period

2)Agent Uptime data will not be available for the impacted time period.
Mar 12, 01:34 PDT

Apr 18, 2025

Upcoming maintenance for MDM with Downtime on NA West 1, US West 1 Azure, EM SouthEast 1 Azure, Canada Azure

Completed - The scheduled maintenance has been completed.
Apr 18, 21:49 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:30 PDT

Scheduled - PODs: NA West 1, US West 1 Azure, EM SouthEast 1 Azure, Canada Azure

Downtime: 15 minutes

Cloud Operations will be performing maintenance on a networking component used by MDM services which will take the services offline for 15 minutes.

Attention: Running jobs and real-time requests made during the maintenance activity will fail. Postpone jobs and requests until the maintenance completes.
Mar 18, 11:54 PDT

Upcoming maintenance on April Upgraded PODS for UltiPro connector

Completed - The scheduled maintenance has been completed.
Apr 18, 02:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:15 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve issue with UltiPro connector where Data Integration mappings were failing post upgrade using this connector. This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Data Integration service will be started.

REFIDCST-2538

Apr 18, 02:14 PDT

Upcoming maintenance on April Upgraded PODS for Hive connector

Completed - The scheduled maintenance has been completed.
Apr 18, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve the data truncation issue with Data Integration mappings using a Hive Connector. This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Data Integration service will be started.

REFIDCST-2536

Apr 17, 21:36 PDT

Apr 17, 2025

Upcoming maintenance on April Upgraded PODS for Data Integration mappings using persistent cache and task fail with DTM failures.

Completed - The scheduled maintenance has been completed.
Apr 17, 05:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:15 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve following issues with Data Integration:

Data Integration mappings using persistent cache not being utilized by subsequent runs.
Data Integration mappings failing with DTM error due to missing libnsl dependency.
This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Data Integration service will be started.

REFID CST-2519

Apr 17, 02:57 PDT

Upcoming maintenance on MDM SaaS

Completed - The scheduled maintenance has been completed.
Apr 17, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:30 PDT

Scheduled - An Emergency Bug Fix (EBF) is being planned to address several critical issues that are impacting system functionality. Fixes include an issue where Ingress job fails at Load step due to bad lineage. System now pushes the bad data in the exception list and does not fail the Ingress Job. An issue where match job was getting stuck due to OOM error for compaction driver in Match step. An issue where business event was not getting invoked as expected when the record has multiple field group records and and issue where Hierarchy Indexing is not processing as expected for deleted records.

Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST2535

Apr 16, 14:28 PDT

Apr 16, 2025

Upcoming Maintenance on Private POD 1 and Private POD 2 for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 16, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:30 PDT

Scheduled - As part of our ongoing efforts to enhance system security and performance, we are making an infrastructure change to the Cloud Data Integration Taskflow.

This maintenance activity is designed with zero downtime, ensuring no impact on the runtime or design time functionalities of the Taskflow.

All the other services should continue to run normally.

REFIDCST-2509

Apr 11, 05:02 PDT

Upcoming maintenance on April Upgraded PODS for Data Integration mappings using parametrized target connection.

Completed - The scheduled maintenance has been completed.
Apr 16, 07:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:32 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve an issue with mappings which fail to initialize when using a parameterized target connection with the error: "Create target for connection type [] is not supported". This is a zero downtime deployment which will not impact running jobs or services.

Action needed: None.

REFIDCST-2521

Apr 16, 06:30 PDT

Upcoming maintenance on US West 3 Services for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Apr 16, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:30 PDT

Scheduled - We are applying maintenance patch on IICS US West 3 Services. This is a zero down time update and there should be no impact to running process.

REFIDCST-2529

Apr 15, 23:21 PDT

Upcoming Maintenance patch on IICS Canada Central 1 Services for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 PDT

Scheduled - We are applying a maintenance patch on IICS Canada Central 1 Services POD. This is a zero downtime update and there should be no impact on process designer or runtime executions.

All the Services to operate normally.

REFIDCST-2520

Apr 15, 03:14 PDT

Apr 15, 2025

Upcoming Maintenance on IICS NA West 1 Services, IICS NA East 2 Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 15, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:31 PDT

REFIDCST-2509

Apr 11, 04:56 PDT

Upcoming maintenance for MDM SaaS on Canada Central 1 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 15, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:30 PDT

Scheduled - Cloud Operations will be performing maintenance on a networking component used by MDM services which will take around 10minutes. Real-time requests might fail intermittently. We will keep this page updated once the activity is completed.

REFIDCST-2496

Apr 9, 00:33 PDT

Upcoming Maintenance on IICS AP NorthEast 2 Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 15, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:00 PDT

REFIDCST-2509

Apr 11, 04:40 PDT

Service degradation was observed from AWS vendor's hardware in the AP NorthEast 2 Services

Resolved - This incident has been resolved.
Apr 15, 02:32 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 02:03 PDT

Investigating - Service degradation was observed from a AWS vendor's hardware in the AP NorthEast 2 Services between 12:42 AM PDT to 1:44 AM PDT, impacting job performance and causing failures as evidenced by slow processing on the monitoring page. The cloud operations team is actively working on recovery solutions.

REFIDCTP-354124

Apr 15, 02:01 PDT

Apr 14, 2025

Upcoming Maintenance on IICS EM West 1 Services, IICS UK Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 14, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:30 PDT

REFIDCST-2509

Apr 11, 04:35 PDT

Upcoming maintenance on April Upgraded PODs for an Operational Insights service startup issue

Completed - The scheduled maintenance has been completed.
Apr 14, 06:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:15 PDT

Scheduled - Cloud Operations will be deploying a patch to resolve an issue with Operational Insights starting up. This is a zero downtime activity which will not affect running jobs or services.

Attention: A new version of the OI Data Collector will be started.

REFIDCST-2516

Apr 14, 03:50 PDT

Upcoming maintenance on Phase 1 April major release upgraded pods for Informatica Cloud Profiling service to resolve an issue with the logging client jar and mapplet error with read only permissions.

Completed - The scheduled maintenance has been completed.
Apr 14, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:30 PDT

Scheduled - Informatica Cloud Operations will apply a patch on Phase 1 April major release upgraded pods , to resolve an issue with the logging client jar and mapplet error with read only permissions.. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Required: None.

REFIDCST-2505

Apr 9, 22:31 PDT

Apr 13, 2025

Upcoming Maintenance on IICS US West 5 Services, IICS US East 6 Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 13, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:30 PDT

REFIDCST-2509

Apr 11, 03:26 PDT

Intermittent job failures observed on AP SouthEast 1 Services

Resolved - An Initial Incident Review has been updated on
https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-AP-SouthEast-1-Services-on-April-13
Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.
Apr 13, 04:36 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 03:48 PDT

Investigating - We observing intermittent job failures on the AP SouthEast 1 Services, jobs may fail with an error 'Job failed with "Internal error. An error occurred while loading the Secure Agent group. Contact Informatica Global Customer Support.'. We are investigating this issue on priority and will keep the status page updated. Please reach out to Global Customer Support if there are any concerns.

REFIDCTP-353658

Apr 13, 03:24 PDT

April 2025 Major release for IICS EM Central 1 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 13, 00:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:03 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 12th 2025 9:00 PM - 12:00 AM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 09, 2025, from 8:30 PM to 11:00 PM PST, and April 10, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2450

Apr 5, 05:48 PDT

April 2025 Major release for IICS US West 3 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 13, 00:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:01 PDT

REFIDCST2450

Apr 5, 05:45 PDT

April 2025 Major release for IICS AP SouthEast 1 Services

Completed - The scheduled maintenance has been completed.
Apr 13, 00:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:02 PDT

REFIDCST2450

Apr 5, 05:44 PDT

April 2025 Major release for IICS Canada Central 1 Services

Completed - The scheduled maintenance has been completed.
Apr 13, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 PDT

REFIDCST2450

Apr 5, 05:43 PDT

Apr 12, 2025

April 2025 Major release for IICS US East 4 Services

Completed - The scheduled maintenance has been completed.
Apr 12, 22:19 PDT

Update - Scheduled maintenance is currently in progress and extended 1 hour. We will keep updating.
Apr 12, 21:33 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:32 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 12th 2025 6:30 PM - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Operational Insights will be down for maintenance in the first 10 minutes of the major release upgrade window on AWS PODs (mentioned below) Infrastructure alerts and Agent uptime data will not be available during maintenance. Follow the status page for information and updates.

Informatica will perform preparation work for this major release on April 09, 2025, from 8:30 PM to 11:00 PM PST, and April 10, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2450

Apr 5, 05:35 PDT

April 2025 Major release for IICS EM West 2 GCP Services

Completed - The scheduled maintenance has been completed.
Apr 12, 21:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:33 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 12th 2025 6:30 PM - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 09, 2025, from 8:30 PM to 11:00 PM PST, and April 10, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2450

Apr 5, 05:37 PDT

April 2025 Major release for IICS Australia Azure Services

Completed - The scheduled maintenance has been completed.
Apr 12, 21:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:31 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 12th 2025 6:30 PM - 9:30 PM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 09, 2025, from 8:30 PM to 11:00 PM PST, and April 10, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2450

Apr 5, 05:39 PDT

April 2025 Major release for IICS US West 3 Services

Completed - The scheduled maintenance has been completed.
Apr 12, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:30 PDT

REFIDCST2450

Apr 5, 05:33 PDT

Planned Maintenance window for Operational Insights (April release)

Completed - The scheduled maintenance has been completed.
Apr 12, 21:10 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 PDT

Scheduled - Services deployment to graviton nodes on AP SouthEast 1.
There will be 5-10 downtime for Stateful-services(Alert and DCS).

Note:-

Any impact on other products----No

Alert will get delayed for CDI and MI team – No

Impact areas:

1)Adding/Updating infrastructure alerts will not be available for the impacted time period

2)Agent Uptime data will not be available for the impacted time period.
Mar 12, 01:50 PDT

Upcoming maintenance on April 25 Release Upgraded PODs for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Apr 12, 20:46 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 19:46 PDT

Scheduled - Cloud Operations will deploy a patch to the April 25 M Upgraded PODs to resolve an issue related to Workday V2 connector for Cloud Application Integration which was reported Post April release.

This is a zero downtime activity and would not have any runtime impact. Please note that the Process server engine will go to "Restart required" state. The restart time will be extended by 7 days.

All the other services should continue to run normally.

REFIDCST-2515

Apr 12, 19:39 PDT

Planned Maintenance window for Operational Insights (April release)

Completed - The scheduled maintenance has been completed.
Apr 12, 18:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:30 PDT

Scheduled - Services deployment to graviton nodes on US West 3 and US East 4.
There will be 5-10 downtime for Stateful-services(Alert and DCS).

Note:-

Any impact on other products----No

Alert will get delayed for CDI and MI team – No

Impact areas:

1)Adding/Updating infrastructure alerts will not be available for the impacted time period

2)Agent Uptime data will not be available for the impacted time period.
Mar 12, 00:58 PDT

Upcoming maintenance on April Upgraded PODS for Snowflake Data Integration job hangs.

Completed - The scheduled maintenance has been completed.
Apr 12, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:30 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve Data Integration mappings using a Snowflake connection which are stuck in a running state. This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Data Integration service will be started.

REFIDCST-2512

Apr 12, 03:50 PDT

Upcoming maintenance on April Upgraded PODs for Linear Taskflow Schedule name

Completed - The scheduled maintenance has been completed.
Apr 12, 02:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:15 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve an issue with Schedule names which display incorrectly for Linear Taskflows. This is a zero downtime deployment which will not impact running jobs or services.

Action needed: None.

REFIDCST-2511

Apr 12, 00:08 PDT

Apr 11, 2025

Upcoming maintenance for MDM with Downtime on AP NorthEast 1 Azure, AP NorthEast 2, AP East 2 Azure, ME Central 2 GCP, EM West 1, US West 5, and US West 1 GCP

Completed - The scheduled maintenance has been completed.
Apr 11, 21:50 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 11, 21:49 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:30 PDT

Scheduled - PODs: AP NorthEast 1 Azure, AP NorthEast 2, AP East 2 Azure, ME Central 2 GCP, EM West 1, US West 5, and US West 1 GCP

Downtime: 15 minutes

Cloud Operations will be performing maintenance on a networking component used by MDM services which will take the services offline for 15 minutes.

Attention: Running jobs and real-time requests made during the maintenance activity will fail. Postpone jobs and requests until the maintenance completes.
Mar 18, 11:52 PDT

Maintenance on April Upgraded PODS for PostgreSQL connection failures.

Resolved - Cloud Operations deployed a patch to the April Upgraded PODs to resolve Data Integration mappings using a secure PostgreSQL connection which fail with an error: "SCRAM channel binding check failed." This is a zero downtime deployment which will not impact running jobs or services.

PODS:
IICS UK Services (UK)
IICS US West 1 Azure Services (AZURE1)
IICS Canada Central 1 Azure Services (Az-Canada1)
IICS EM West 1 Services (EMEA1)
IICS NA West 1 Services (US W1)
IICS NA East 2 Services (US E2)
IICS EM SouthEast 1 Azure Services (EMSE1)
FedRAMP

Attention: A new version of the Data Integration service will be started.
Apr 11, 12:00 PDT

Upcoming maintenance on April Upgraded PODS for DSS Tasks in CDI with Oracle source tables using synonyms

Completed - The scheduled maintenance has been completed.
Apr 11, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 03:30 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve an issue reading an Oracle source which uses synonyms using a Data Synchronization (DSS) task. This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Data Integration service will be started. Tasks affected by this issue will have a fresh metadata fetch, after deployment of the patch.

REFIDCST-2508

Apr 11, 03:01 PDT

Apr 10, 2025

Upcoming maintenance on April Upgraded PODs for Cloud Data Integration time display of running jobs

Completed - The scheduled maintenance has been completed.
Apr 10, 23:47 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:47 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve an issue with the time displayed for jobs in the Monitoring UI. This is a zero downtime deployment which will not impact running jobs or services.

Action needed: None.

REFIDCST-2503

Apr 10, 21:46 PDT

Upcoming maintenance on April Week 1 Upgraded Pods and February upgraded Pods for Informatica Cloud Data Quality to resolve an issue with the Rule Service down with 503 error

Completed - The scheduled maintenance has been completed.
Apr 10, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:31 PDT

Scheduled - Message: Informatica Cloud Operations will apply a patch on April Week 1 Upgraded PODs and February upgraded PODs (which are due for April Major release upgrade on April 3rd week) , to resolve an issue with the Rule Service down with 503 error. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Required: None.

REFIDCST-2491

Apr 7, 23:51 PDT

Upcoming maintenance on April Week 1 Upgraded Pods and February upgraded Pods for Informatica Cloud Data Quality to resolve an issue with the Rule Service down with 503 error

Completed - The scheduled maintenance has been completed.
Apr 10, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 01:30 PDT

Scheduled - Informatica Cloud Operations will apply a patch on April Week 1 Upgraded PODs and February upgraded PODs (which are due for April Major release upgrade on April 3rd week) , to resolve an issue with the Rule Service down with 503 error. This is a Zero Downtime deployment and will not impact running jobs or services.

Action Required: None.

REFIDCST-2491

Apr 7, 23:41 PDT

Upcoming maintenance on MDM SaaS

Completed - The scheduled maintenance has been completed.
Apr 10, 01:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:30 PDT

Scheduled - An Emergency Bug Fix (EBF) is being planned to address several critical issues that are impacting system functionality. Fixes include an issue where ES index deletion causes unresponsive data nodes, avoids LiteWeight rule execution fails when 10 requests made in parallel, issue where system fields are not displayed properly in configUI customer 360 madel configuration and it also fixes an Ops Insight "Refresh MDM SaaS Usage Metrics" job running indefinitely.

Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST2501

Apr 9, 12:23 PDT

Apr 9, 2025

Upcoming maintenance on April Upgraded PODs for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Apr 9, 23:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:30 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve an issue with being unable to start/stop the connections from the Application Integration Console page and output field from a create step not being accessible in the input field section of subprocesses in the Modern UI. This is a zero downtime deployment which will not impact running jobs or services.

Action needed: None.

REFIDCST-2489

Apr 9, 20:10 PDT

Upcoming Maintenance on IICS US East 4 Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 9, 23:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:31 PDT

REFIDCST2493

Apr 8, 12:55 PDT

Upcoming Maintenance on IICS US West 3 Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 9, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:30 PDT

REFIDCST2493

Apr 8, 12:54 PDT

Upcoming maintenance on April Upgraded PODs for APIC

Completed - The scheduled maintenance has been completed.
Apr 9, 23:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:31 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to fix a custom vanity domain feature on the emea POD. This will be a ZDT activity and no impact on the executions and designing of API's will be there.

Action needed: None.
Apr 9, 21:56 PDT

Upcoming maintenance on April Upgraded PODs for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Apr 9, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 20:30 PDT

REFIDCST-2489

Apr 9, 19:59 PDT

IDMC Online Help documentation unavailable during maintenance

Completed - The scheduled maintenance has been completed.
Apr 9, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 19:00 PDT

Scheduled - Informatica will perform security updates on servers which host the online documentation for IDMC. The documentation accessed through IDMC will not be available, for up to 15 minutes, during the 1 hour maintenance window.

Services will remain active and jobs will continue to run throughout the maintenance, unaffected.

Action needed: None.

REFIDCST2502

Apr 9, 15:32 PDT

Upcoming maintenance on IICS Pre-release(Sandbox) for Cloud Application Integration

Completed - The scheduled maintenance has been completed.
Apr 9, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:31 PDT

Scheduled - Cloud Operations will deploy a patch to the IICS Pre-release(Sandbox) POD to resolve an issue with being unable to start/stop the connections from the Application Integration Console page and output field from a create step not being accessible in the input field section of subprocesses in the Modern UI.

This is a zero downtime deployment which will not impact running jobs or services.

All the services are to operate normally.

REFID CST-2500

Apr 9, 06:07 PDT

Upcoming Maintenance on IICS AP SouthEast 1 Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 9, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:00 PDT

REFIDCST2493

Apr 8, 12:52 PDT

Upcoming maintenance on April Upgraded PODS for Oracle NetSuite source filter behavior.

Completed - The scheduled maintenance has been completed at 5:30AM PST between 7:30AM PST.
Apr 9, 07:58 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:52 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve mappings using Data Integration with an Oracle NetSuite source which do not honor the filter criteria. This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Data Integration service will be started. Tasks affected by this issue will have a fresh metadata fetch, after deployment of the patch.
Apr 9, 07:51 PDT

Upcoming maintenance on April Week 1 Upgraded Pods and February upgraded Pods for Informatica Cloud Data Quality to resolve an issue with the Rule Service down with 503 error

Completed - The scheduled maintenance has been completed.
Apr 9, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 03:30 PDT

REFIDCST-2491

Apr 7, 23:28 PDT

Upcoming Maintenance on IICS Canada Central 1 Services for Cloud Data Integration Taskflow

Completed - The scheduled maintenance has been completed.
Apr 9, 00:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 23:30 PDT

REFIDCST2493

Apr 8, 12:50 PDT

Apr 8, 2025

Upcoming maintenance on April Upgraded PODS for Advanced Data Integration local cluster initialization failures

Completed - The scheduled maintenance has been completed.
Apr 8, 15:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:00 PDT

Scheduled - Cloud Operations will deploy a patch to April upgraded PODs to resolve Advanced Data Integration local cluster initialization failures. This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Elastic Server will be started.

REFIDCST2492

Apr 8, 12:56 PDT

Upcoming maintenance on April Upgraded PODS for Command Tasks stuck in Queued state and SAP IDoc mapping failures

Completed - The scheduled maintenance has been completed.
Apr 8, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:00 PDT

Scheduled - Cloud Operations will deploy a patch to the April Upgraded PODs to resolve an issue with Command Tasks being stuck in a queued state and resolve mapping failures using Data Integration which use an SAP IDoc interpreter. This is a zero downtime deployment which will not impact running jobs or services.

Attention: A new version of the Data Integration service will be started.

REFIDCST2488

Apr 8, 12:46 PDT

Apr 7, 2025

Ingress jobs and the Business and Config UI with fields set up with advanced DQ rules are facing failures

Resolved - "Only the Ingress jobs and the Business and Config UI with fields set up with advanced DQ rules are facing failures, and the issue has been resolved.
Incident start time: 09:44 AM UTC
Incident End time: 01:15 PM UTC
Apr 7, 21:00 PDT

Apr 6, 2025

April 2025 Major release for IICS EM SouthEast 1 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 6, 12:36 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:36 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 6th 2025 9.30 AM to 12.30 PM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 02, 2025, from 8:30 PM to 11:00 PM PST, and April 03, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2450

Mar 26, 10:42 PDT

April 2025 Major release for IICS NA East 2 Services

Completed - The scheduled maintenance has been completed.
Apr 6, 12:36 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:35 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 6th 2025 9.30 AM to 12.30 PM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Operational Insights will be down for maintenance in the first 10 minutes of the major release upgrade window on AWS PODs (mentioned below) Infrastructure alerts and Agent uptime data will not be available during maintenance. Follow the status page for information and updates.

Informatica will perform preparation work for this major release on April 02, 2025, from 8:30 PM to 11:00 PM PST, and April 03, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2450

Mar 26, 10:40 PDT

April 2025 Major release for IICS FedRAMP

Completed - The scheduled maintenance has been completed.
Apr 6, 12:35 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:30 PDT

REFIDCST2450

Mar 26, 10:36 PDT

April 2025 Major release for IICS NA West 1 Services

Completed - The scheduled maintenance has been completed.
Apr 6, 12:35 PDT

Update - Rest API calls to NA West 1 might have failed which includes calls from 3rd party schedulers, between 11:00 AM and 11:20 AM Pacific. Currently running tasks were not impacted.
Apr 6, 12:26 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:34 PDT

Scheduled - We are excited to announce theIntelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 6th 2025 9.30 AM to 12.30 PM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Operational Insights will be down for maintenance in the first 10 minutes of the major release upgrade window on AWS PODs (mentioned below) Infrastructure alerts and Agent uptime data will not be available during maintenance. Follow the status page for information and updates.

Informatica will perform preparation work for this major release on April 02, 2025, from 8:30 PM to 11:00 PM PST, and April 03, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2450

Mar 26, 10:39 PDT

Rest API and 3rd party scheduler failures on NA West 1

Postmortem - Read details
Apr 15, 12:15 PDT

Resolved - This incident has been resolved.

CTP-351601
Apr 6, 11:00 PDT

Planned Maintenance window for Operational Insights (April release)

Completed - The scheduled maintenance has been completed.
Apr 6, 09:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:36 PDT

Scheduled - Services deployment to graviton nodes on NA West 1,NA East 2.
There will be 5-10 downtime for Stateful-services(Alert and DCS).

Note:-

Any impact on other products----No

Alert will get delayed for CDI and MI team – No

Impact areas:

1)Adding/Updating infrastructure alerts will not be available for the impacted time period

2)Agent Uptime data will not be available for the impacted time period.
Mar 12, 00:42 PDT

April 2025 Major release for IICS EM West 1 Services

Completed - The scheduled maintenance has been completed.
Apr 6, 09:33 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:33 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 6th 2025 6.30 AM to 09.30 AM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Operational Insights will be down for maintenance in the first 10 minutes of the major release upgrade window on AWS PODs (mentioned below) Infrastructure alerts and Agent uptime data will not be available during maintenance. Follow the status page for information and updates.

Informatica will perform preparation work for this major release on April 02, 2025, from 8:30 PM to 11:00 PM PST, and April 03, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2451

Mar 26, 10:33 PDT

April 2025 Major release for IICS Canada Central 1 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 6, 09:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:31 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 6th 2025 6.30 AM to 09.30 AM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 02, 2025, from 8:30 PM to 11:00 PM PST, and April 03, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2451

Mar 26, 10:28 PDT

April 2025 Major release for IICS UK Services

Completed - The scheduled maintenance has been completed.
Apr 6, 09:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:31 PDT

REFIDCST2451

Mar 26, 10:25 PDT

April 2025 Major release for IICS US West 1 Azure Services

Completed - The scheduled maintenance has been completed.
Apr 6, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:32 PDT

Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) April 2025 major release.

Release Date Time:
April 6th 2025 6.30 AM to 09.30 AM PST

The Intelligent Data Management Cloud (IDMC) April 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on April 02, 2025, from 8:30 PM to 11:00 PM PST, and April 03, 2025, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the April 2025 major release, please refer to the following resources:
🆕 What’s New Guide:
Discover the latest capabilities in our What’s New Guide: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ FAQ:
Find answers to common questions and learn about any behavior changes in our FAQ: https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

📚 Release Readiness Documentation:
Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:
Learn how to set a blackout period effectively by following this guide: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring-a-blackout-period.html

🗓️ Stay Informed:
Keep track of all upcoming release and maintenance schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

REFIDCST2451

Mar 26, 10:27 PDT

Planned Maintenance window for Operational Insights (April release)

Completed - The scheduled maintenance has been completed.
Apr 6, 06:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:30 PDT

Scheduled - Services deployment to graviton nodes on Canada Central 1, EM West 1 and UK Services.
There will be 5-10 downtime for Stateful-services(Alert and DCS).

Note:-

Any impact on other products----No

Alert will get delayed for CDI and MI team – No

Impact areas:

1)Adding/Updating infrastructure alerts will not be available for the impacted time period

2)Agent Uptime data will not be available for the impacted time period.
Mar 12, 00:45 PDT

All Systems Operational

Scheduled Maintenance

Upcoming SSL Certificate renewal for Data Quality and Profiling services on NA West 1, EM West 1, and US East 4 PODs Apr 20, 2025 14:30-16:30 PDT

Certificate renewal for Data Quality and Profiling services on IICS NA West 1 Services, IICS US East 4 Services,IICS EM West 1 Services and IICS EM West 2 GCP Services Apr 21, 2025 02:30-04:30 PDT

Azure Database Maintenance on AP NorthEast 1 Azure Apr 22, 2025 11:00-12:30 PDT

Operational Insights infrastructure maintenance with downtime on NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6, EM West 1, and AP SouthEast 1 PODs Apr 22, 2025 20:00-22:00 PDT

Upcoming maintenance on MDM SaaS AP NorthEast 1 Azure Services Apr 22, 2025 22:30-23:00 PDT

Upcoming maintenance on MDM SaaS EM SouthEast 1 Azure Services Apr 22, 2025 23:00-23:30 PDT

AddressDoctor.com SSL Certificate Renewal Apr 24, 2025 06:00-07:00 PDT

Upcoming maintenance for MDM with Downtime on IICS NA East 2 Services, IICS UK Services, IICS US East 4 Services, IICS US East 6 Services Apr 25, 2025 21:30-21:45 PDT

Azure DB Maintenance on Australia Azure Apr 26, 2025 10:00-11:30 PDT

Azure DB Maintenance on AP East 2 Azure Apr 26, 2025 12:00-13:30 PDT

Azure DB Maintenance on EM SouthEast 1 Azure Apr 26, 2025 16:00-17:30 PDT

Azure DB Maintenance on EM Central 1 Azure Apr 26, 2025 18:00-19:30 PDT

Azure DB Maintenance on Canada Central 1 Azure Apr 27, 2025 00:00-01:30 PDT

Azure DB Maintenance on US West 1 Azure and US West 3 Azure Apr 27, 2025 03:00-04:30 PDT

Past Incidents

Upcoming SSL Certificate renewal for Data Quality and Profiling services on NA West 1, EM West 1, and US East 4 PODs Apr `20`, `2025` `14:30`-`16:30` PDT

Certificate renewal for Data Quality and Profiling services on IICS NA West 1 Services, IICS US East 4 Services,IICS EM West 1 Services and IICS EM West 2 GCP Services Apr `21`, `2025` `02:30`-`04:30` PDT

Azure Database Maintenance on AP NorthEast 1 Azure Apr `22`, `2025` `11:00`-`12:30` PDT

Operational Insights infrastructure maintenance with downtime on NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6, EM West 1, and AP SouthEast 1 PODs Apr `22`, `2025` `20:00`-`22:00` PDT

Upcoming maintenance on MDM SaaS AP NorthEast 1 Azure Services Apr `22`, `2025` `22:30`-`23:00` PDT

Upcoming maintenance on MDM SaaS EM SouthEast 1 Azure Services Apr `22`, `2025` `23:00`-`23:30` PDT

AddressDoctor.com SSL Certificate Renewal Apr `24`, `2025` `06:00`-`07:00` PDT

Upcoming maintenance for MDM with Downtime on IICS NA East 2 Services, IICS UK Services, IICS US East 4 Services, IICS US East 6 Services Apr `25`, `2025` `21:30`-`21:45` PDT

Azure DB Maintenance on Australia Azure Apr `26`, `2025` `10:00`-`11:30` PDT

Azure DB Maintenance on AP East 2 Azure Apr `26`, `2025` `12:00`-`13:30` PDT

Azure DB Maintenance on EM SouthEast 1 Azure Apr `26`, `2025` `16:00`-`17:30` PDT

Azure DB Maintenance on EM Central 1 Azure Apr `26`, `2025` `18:00`-`19:30` PDT

Azure DB Maintenance on Canada Central 1 Azure Apr `27`, `2025` `00:00`-`01:30` PDT

Azure DB Maintenance on US West 1 Azure and US West 3 Azure Apr `27`, `2025` `03:00`-`04:30` PDT