Intelligent Cloud Services Status

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 2025 - 13:00 PDT
Scheduled - Cloud Operations will deploy a patch to the July Upgraded PODs on CAI applntegration applications. This is a zero downtime deployment which will not impact running jobs or services.

Action needed: None.

REFIDCST2723


Jul 15, 2025 13:00-16:00 PDT
IICS NA West 1 Services Operational
Advanced Serverless ? Operational
Advanced Data Integration ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
CLAIRE GPT ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS NA East 2 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS US East 4 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS US West 3 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US West 5 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
INFACore ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
IICS US East 6 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
CLAIRE GPT ? Operational
Cloud Application Integration ? Operational
Cloud API Manager Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
IICS Canada Central 1 Services Under Maintenance
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Under Maintenance
Cloud Data Governance and Catalog - Canada Operational
Cloud Data Integration Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center - Canada Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS for FedRAMP Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Platform Services ? Operational
IICS EM West 1 Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – EMEA ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Marketplace – EMEA Operational
Cloud Data Quality ? Operational
Cloud Data Validation ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – EMEA ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS UK Services Under Maintenance
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Under Maintenance
Cloud Data Governance and Catalog – UK ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – UK Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – UK ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS US West 3 Azure Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS EM Central 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Operational Insights ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Advanced Serverless ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
IICS US West 1 Azure Services Operational
Advanced Data Integration ? Operational
Advanced Serverless ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Quality ? Operational
Cloud Data Governance and Catalog Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS AP SouthEast 1 Services ? Operational
Advanced Serverless ? Operational
API Center ? Operational
B2B Gateway ? Operational
Cloud API Manager Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog – Asia Pacific ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Marketplace – Asia Pacific Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center – Asia Pacific ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
Cloud Data Access Management ? Operational
IICS AP NorthEast 1 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights Operational
Platform Services Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
Cloud Data Access Management ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
IICS AP East 2 Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
IICS Australia Azure Services Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
API Center ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
IICS US West 1 GCP Services Operational
Advanced Data Integration ? Operational
B2B Gateway ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter Operational
Cloud Data Marketplace Operational
Cloud Data Validation Operational
Cloud Hosted Agent Operational
Cloud Profiling Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service Operational
Platform Services Operational
Cloud Data Quality ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Data Governance Catalog & Quality Cloud Operational
Cloud Data Quality Radar ? Operational
Rule Specification ? Operational
Cloud Data Governance and Catalog - USA ? Operational
Metadata Command Center - USA ? Operational
Cloud Data Marketplace - USA Operational
Cloud Data Access Management ? Operational
Informatica Axon Cloud Services Operational
Informatica Axon Cloud ? Operational
CDGC Canada CACENTRAL1 Operational
Cloud Data Governance and Catalog - Canada Operational
Metadata Command Center - Canada Operational
Cloud Data Marketplace - Canada Operational
Cloud Data Access Management ? Operational
IICS Sandbox (PRE-RELEASE) Operational
Cloud Data Validation ? Operational
API Center ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Application Integration ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Platform Services ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud API Manager ? Operational
B2B Gateway ? Operational
Private Pod 1 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Cloud Application Integration ? Operational
Private Pod 2 Operational
Platform Services ? Operational
Cloud Data Integration Operational
Mass Ingestion Files ? Operational
IICS AP NorthEast 2 Services Operational
Advanced Serverless ? Operational
API Center ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Cloud Profiling ? Operational
Cloud Data Quality ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Platform Services ? Operational
Operational Insights ? Operational
Cloud Data Governance and Catalog - APNE 2 ? Operational
Cloud Data Marketplace – APNE 2 Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
B2B Gateway ? Operational
Cloud Data Access Management ? Operational
IICS EM SouthEast 1 Azure Services Under Maintenance
Cloud API Manager ? Operational
Cloud Application Integration ? Under Maintenance
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Governance and Catalog Operational
Metadata Command Center Operational
Cloud Data Marketplace Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
Cloud Data Access Management ? Operational
CLAIRE GPT ? Operational
IICS EM West 2 GCP Services Under Maintenance
Cloud API Manager ? Operational
Cloud Application Integration ? Under Maintenance
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Integration Hub Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Operational Insights ? Operational
Platform Services ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Metadata Command Center ? Operational
Cloud Data Access Management ? Operational
API Center ? Operational
IICS Canada Central 1 Azure Services Under Maintenance
Advanced Data Integration ? Operational
Cloud API Manager ? Operational
Cloud Application Integration ? Under Maintenance
Cloud Data Integration Operational
Cloud Data Governance and Catalog ? Operational
Cloud Data Marketplace Operational
Cloud Data Quality ? Operational
Cloud Hosted Agent ? Operational
Cloud Integration Hub Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
Informatica DaaS Services Operational
Cloud Address Verification — EMEA ? Operational
Cloud Email Verification — EMEA ? Operational
Cloud Address Verification — USA ? Operational
Cloud Email Verification – USA ? Operational
Cloud Phone Verification – EMEA ? Operational
Cloud Phone Verification – USA ? Operational
Cloud Address Verification Batch Jobs – EMEA ? Operational
DaaS oAuth2 service - USA ? Operational
DaaS oAuth2 service - EMEA ? Operational
DaaS SFTP Server Operational
IICS US East 1 OCI Services Under Maintenance
Cloud Application Integration ? Under Maintenance
Cloud Data Governance and Catalog ? Operational
Cloud Data Integration Operational
Cloud Data Integration for PowerCenter ? Operational
Cloud Data Quality Operational
Cloud Data Marketplace Operational
Cloud Data Validation ? Operational
Application Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Metadata Command Center ? Operational
Operational Insights ? Operational
PC2CDI Modernization Service ? Operational
Platform Services ? Operational
Cloud Data Access Management ? Operational
Informatica Network ? Operational
Informatica Support Portal ? Operational
IICS ME Central 2 GCP Services Operational
Cloud Application Integration ? Operational
Cloud Data Integration Operational
Advanced Data Integration ? Operational
Cloud Hosted Agent ? Operational
Cloud Data Quality ? Operational
Cloud Profiling ? Operational
Application Ingestion and Replication ? Operational
File Ingestion and Replication ? Operational
Streaming Ingestion and Replication ? Operational
Database Ingestion and Replication ? Operational
MDM Customer 360 SaaS ? Operational
MDM Multidomain SaaS ? Operational
MDM Product 360 SaaS ? Operational
MDM Reference 360 SaaS ? Operational
MDM Supplier 360 SaaS ? Operational
Operational Insights ? Operational
Platform Services ? Operational
Cloud Data Governance and Catalog ? Operational
Metadata Command Center ? Operational
Cloud Data Marketplace Operational
Cloud Data Access Management ? Operational
Cloud Data Integration for PowerCenter ? Operational
PC2CDI Modernization Service ? Operational
Cloud Data Validation ? Operational
Cloud Data Access Management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Maintenance with Downtime for Informatica DaaS services Jul 16, 2025 13:00-13:15 PDT

Informatica will perform maintenance on Wednesday July 16th to replace and patch the network infrastructure used by DaaS services in Europe, including Address, Phone, and Email verification, to improve service stability. US services remain available. The window will begin at 04:00 PM ET and will last for 15 minutes, ending at 4:15 PM ET.

Attention: Customers should expect a brief period of downtime, including job and API failures, as well as minor latency throughout the maintenance period.

REFIDCST2693


Posted on Jul 01, 2025 - 10:20 PDT

July 2025 Major release for IICS EM Central 1 Azure Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:48 PDT

July 2025 Major release for IICS AP NorthEast 2 Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:47 PDT

July 2025 Major release for IICS US West 3 Azure Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:47 PDT

July 2025 Major release for IICS EM West 1 Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:46 PDT

July 2025 Major release for IICS US West 3 Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:31 PDT

July 2025 Major release for IICS US East 4 Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:38 PDT

July 2025 Major release for IICS AP East 2 Azure Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:38 PDT

July 2025 Major release for IICS Australia Azure Services Jul 19, 2025 19:30-22:30 PDT

We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 19th 2025 7:30 PM - 10:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 16 at 8:30 PM to 1:00 AM July 17 PDT, and on July 17, from 8:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services..

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Posted on Jul 12, 2025 - 08:38 PDT

Change in Cloud Data Validation IP addresses for IICS EM West 1, IICS AP NorthEast 2, IICS US West 3 and IICS US East 4 Jul 21, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2660


Posted on Jun 12, 2025 - 15:15 PDT

Change in Cloud Data Validation IP addresses for IICS AP SouthEast 1, IICS US West 5, IICS US East 6 Services Jul 21, 2025 22:30-22:40 PDT

As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2661


Posted on Jun 12, 2025 - 15:18 PDT
Jul 15, 2025
Completed - The scheduled maintenance has been completed.
Jul 15, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 PDT
Scheduled - Cloud Operations will deploy a patch to the July Upgraded PODs on CAI app lntegration applications. This is a zero downtime deployment which will not impact running jobs or services. 

Action needed: None.

REFIDCST2722


Jul 15, 09:58 PDT
Completed - The scheduled maintenance has been completed.
Jul 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 PDT
Scheduled - Informatica is deploying a patch to resolve Taskflows failing or suspended with subLanguageExecutionFault error when using function "util:getOrganizationName"

"errorMessage" : "{"reason":"com.activevos.rt.socrates.util.AeSocratesUtils.getResponseWithHystrix}"

This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Action needed: None.

REFIDCST-2721


Jul 15, 08:19 PDT
Resolved - This incident has been resolved.
Jul 15, 09:10 PDT
Monitoring - Service has been restored and jobs should be running as normal again.
we continue to monitor the services.

Jul 15, 07:08 PDT
Investigating - CDGC Jobs are currently hanging/stuck in starting state on EM Central 1 Azure Services. The team is investigating and working to restore normal platform performance.

We will provide a status update at 15.00 BST

REFIDCST-2720


Jul 15, 06:55 PDT
Completed - The scheduled maintenance has been completed.
Jul 15, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 23:30 PDT
Scheduled - Informatica is deploying a patch to resolve Taskflows failing or suspended with subLanguageExecutionFault error when using function "util:getOrganizationName"

"errorMessage" : "{"reason":"com.activevos.rt.socrates.util.AeSocratesUtils.getResponseWithHystrix}"

This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Action needed: None.

REFIDCST2719


Jul 14, 23:14 PDT
Jul 14, 2025
Completed - The scheduled maintenance has been completed.
Jul 14, 22:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:30 PDT
Scheduled - As part of our continuous infrastructure improvement, Informatica Intelligent Cloud Services is changing the Cloud Data Validation service IP addresses needed to be allowed in your company's firewall.
This change does not impact the IP addresses for the Identity Service or other IICS services. Continue to allow those IP addresses.

Note: Existing public IP is still needed till roll out date and time. New public IP need to be added to the allowed list of IPs for CDV to work post rollout. After rollout, the old IP addresses for Cloud data validation may be removed from the allowed IP list.

Please refer to below KB article for more details:
https://knowledge.informatica.com/s/article/000247516?language=en_US

What is the impact ?
The CDV service will face a minimal downtime during the roll out window, and Data validations jobs will fail for 1-3 minutes during this 10 minute maintenance window, and users need to restart failed jobs manually.

REFIDCST2659


Jun 12, 15:13 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 17:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 17:25 PDT
Scheduled - Informatica is deploying a patch to resolve Taskflows failing or suspended with subLanguageExecutionFault error when using function "util:getOrganizationName"

"errorMessage" : "{"reason":"com.activevos.rt.socrates.util.AeSocratesUtils.getResponseWithHystrix}"

This is a zero downtime deployment and jobs and services will continue to run during maintenance.

Action needed: None.

refidcst2718

Jul 14, 17:20 PDT
Resolved - This incident has been resolved.
Jul 14, 17:29 PDT
Monitoring - We have implemented a solution for this issue. Taskflows executions via UI, Schedulers and API triggers are operating normally since 10:40 AM PT.

All other services are operating normally and we continue to monitor the services.

Jul 14, 10:55 PDT
Update - We have taken steps to minimize the occurrence of the issue. We are continuing to investigate the underlying cause and resolution with highest priority. We will keep the status page updated.

Next Update: 11.00 AM PST

Jul 14, 09:37 PDT
Investigating - We are encountering intermittent issues while invoking Taskflows on NA West 1 and NA East 2.
These issues may result in delays or failures in scheduled Taskflow executions and API calls.

We actively investigating the root cause and resolution with the highest priority.

We will keep the status page updated.

REFIDCTP375207


Jul 14, 07:48 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 15:00 PDT
Scheduled - Informatica will deploy a patch which resolves SQL Compilation errors when initializing a mapping task using variables, such as $lastruntime. This also resolves issues using variables to override values for source or target database connections. This is a zero-downtime deployment for most services allowing jobs and services to continue to run during maintenance.

For DB/APP Ingestion and Replication, any running initial load jobs will fail and need to be retriggered after the maintenance completes.

Attention: A new version of Data Ingestion service and new version of the Data Integration service will be started.

Data Ingestion - Initial Loads Postpone until after the maintenance completes. Incremental loads are not impacted.

REFIDCST2717


Jul 14, 10:44 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:30 PDT
Scheduled - We are applying a maintenance patch on IICS Sandbox (PRE-RELEASE) for Cloud Application Integration.

This is a zero downtime update and there will be no impact on the running process and does not require any action.

REFIDCST-2716


Jul 14, 01:29 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 00:00 PDT
Scheduled - Informatica will be deploying a patch which resolves an issue starting a mapping task when a partition is used with Parameterized Connection. This is a zero-downtime deployment. Jobs and services will continue to run during maintenance.

Attention: Tasks affected by this issue will have a fresh metadata fetch, after deployment of the patch.

REFIDCST-2715


Jul 13, 23:57 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:30 PDT
Scheduled - Informatica will deploy a patch which resolves a SQL Compilation error when starting Data Integration mappings with nested parameters.

For most services, there will be no impact to running jobs and this deployment will be zero downtime. For Ingestion and Replication, running jobs will fail and need to be retriggered after the maintenance completes.

Attention: A new version of Data Ingestion service and new version of the Data Integration service will be started.

Informatica recommends postponing Data Ingestion Initial Loads until after the maintenance completes. Incremental loads are not impacted.

REFIDCST-2713


Jul 13, 22:18 PDT
Jul 13, 2025
Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT
Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:30 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 9:30 AM - 12:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 12:11 PDT
Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT
Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:31 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 9:30 AM - 12:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 12:12 PDT
Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT
Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:33 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 9:30 AM - 12:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 12:12 PDT
Completed - The scheduled maintenance has been completed and all services are operating normally.
Jul 13, 13:06 PDT
Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 12:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:35 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 9:30 AM - 12:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 12:13 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 12:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:30 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 9:30 AM - 12:30 PM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 12:11 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 10:39 PDT
Update - July release maintenance for IICS Canada Central 1 Azure Services is completed and all services are operating normally. We are completing our validations and will provide updates as necessary
Jul 13, 10:08 PDT
Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 10:01 PDT
Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 09:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:32 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 6:30 AM - 9:30 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 11:23 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 10:38 PDT
Update - July release maintenance for AWS UK is completed and all services are operating normally. We are completing our validations and will provide updates as necessary
Jul 13, 09:55 PDT
Update - "Issue with SQL ELT Mappings and Advanced DI mappings is resolved and these mappings are running normally starting 9:32 AM PT. Maintenance is still ongoing and we will provide updates as necessary."
Jul 13, 09:35 PDT
Update - Scheduled maintenance is currently in progress and is extended for 30 mins. We will provide updates as necessary.
Jul 13, 09:31 PDT
Update - We identified an issue with SQL ELT and Advanced DI mappings during the July Release maintenance and the such mappings may fail. We are investigating the issue and will provide updates as we make progress.

Upgrade for other services are proceeding normally.

Jul 13, 08:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:30 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 6:30 AM - 9:30 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 11:02 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 09:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:33 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 6:30 AM - 9:30 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 11:23 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 09:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:34 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 6:30 AM - 9:30 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 11:24 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 09:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:31 PDT
Scheduled - We are excited to announce the Intelligent Data Management Cloud (IDMC) July 2025 major release.

Release Date Time:

July 13th 2025 6:30 AM - 9:30 AM PDT

The Intelligent Data Management Cloud (IDMC) July 2025 major release offers incredible new capabilities across all our various products that address key data challenges that businesses are facing today.

Informatica will perform preparation work for this major release on July 09, 2025, from 8:30 PM to 11:00 PM PDT, and July 10, 2025, from 7:00 PM to 10:00 PM PDT. During this time, customers might notice packages being downloaded to the Secure Agent. This activity will not impact running jobs or services.

For more details about the major release, please refer to the following resources:

🆕 What's New guide:

Discover the latest capabilities: https://onlinehelp.informatica.com/IICS/prod/WhatsNew/en/index.htm

❓ Upgrade Reference and Troubleshooting guide:

Find concise information about key impacts, changes, and any issues identified post-release: https://docs.informatica.com/cloud-common-services/idmc-upgrade-reference-and-troubleshooting/current-version.html

📚 Release Readiness Documentation:

Gain a comprehensive understanding of release types and expectations, including Runtime Continuity for major releases, by visiting our Release Readiness documentation: https://docs.informatica.com/cloud-common-services/administrator/h2l/1772-release-readiness/landing-page.html

🌑 Setting a Blackout Period:

A blackout period prevents scheduled tasks and taskflows from running during a specified time period: https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html

🗓️ Stay Informed:

Keep track of all upcoming release schedules for IDMC by visiting our Events page: https://network.informatica.com/s/event-landing

Jul 4, 11:22 PDT
Jul 12, 2025

No incidents reported.

Jul 11, 2025
Completed - The scheduled maintenance has been completed.
Jul 11, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 21:30 PDT
Scheduled - Informatica will deploy a patch which resolves a scenario where duplicate SAML users are created upon logon for users configured for Single Sign-on. This is a zero downtime maintenance with no impact to running jobs or services.

Action needed: None.

REFIDCST2714


Jul 11, 21:27 PDT
Resolved - Maintenance took place on the Pre-release POD on July 11th from 3:30 a.m. until 5:30 a.m. Pacific Time.

Informatica applied a patch on Application Integration addressing an issue where the BPEL CAI Process fails with error: “The value is not set for the parameter number.” As a result of the deployment, you will see that the status of the Process Server service shows up as: Restart Required.

Action needed: Restart the process server, if you are pursuing a fix for this issue.

Jul 11, 03:30 PDT
Jul 10, 2025
Resolved - This incident has been resolved.
Jul 10, 16:00 PDT
Monitoring - The issue was resolved around 9:54 PST, and service is currently operating normally. We're actively monitoring the services to ensure continued smooth operation.
Jul 10, 09:54 PDT
Investigating - We are currently investigating intermittent process failures in the EM West 2 GCP affecting Cloud Application Integration.

The following behaviors are observed :

Execution failures involving XQuery errors.
Problems with Designer loading and accessibility.

Our internal teams are actively working to identify the root cause and restore normal service operations at the earliest.
We will keep the status page updated. We are committed to resolving this issue promptly and ensuring stability of the affected services.

Next update by 10.30 AM PT.

Jul 10, 09:41 PDT
Resolved - This incident has been resolved.
Jul 10, 14:12 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 09:21 PDT
Update - We have implemented a fix for this issue and connections are operating normally starting 9:15am PT

All other services are operating normally.

We continue to monitor the services.

Jul 10, 09:19 PDT
Update - We are continuing to investigate this issue.
Jul 10, 08:41 PDT
Investigating - Some Connections failing with “MasterKMSException: KMS Provider Master key check failed” in FedRAMP pod

We have identified an issue where Snowflake and some other connections are failing with “MasterKMSException: KMS Provider Master key check failed”. We are investigating the issue and will keep status page updated.

Next update by: 9:30 AM PT


REFIDCTP-374612


Jul 10, 08:39 PDT
Jul 9, 2025
Resolved - Mappings with SQL transformations that call Snowflake stored procedures are now working as expected following the fix applied by Informatica to the Snowflake connector on July 7, 2025. This update accommodates recent Snowflake changes related to stored procedure metadata.

Additionally, Snowflake has rolled back the recent change (BCR-1944) from the 2025_03 bundles, which affected commands retrieving metadata about functions and procedures. Snowflake communicated this behavior change directly to their customers.

For more information, please refer to the Snowflake change log:
https://docs.snowflake.com/en/release-notes/bcr-bundles/2025_03_bundle#label-behavior-change-bundle-2025-03-status

Jul 9, 16:41 PDT
Update - Informatica will deploy a patch to the Data Integration service which resolves an issue initializing a mapping with a SQL Transformation utilizing a Snowflake stored procedure. This is a zero downtime deployment which will not impact running jobs or services. the activity is planned from 3.30 AM PDT to 6.30 AM PDT.
Attention: A new Data Integration service will be initialized. Tasks affected by this issue will have a fresh metadata fetch, after deployment of the patch.

Jul 7, 02:41 PDT
Update - Informatica is working closely with Snowflake on the set of assets impacted by the bundle release. We will keep the status page updated on the progress.

Workaround:
1. Users can disable the 2025_03 bundle by running the following command to restore the previously working behavior -
SELECT SYSTEM$DISABLE_BEHAVIOR_CHANGE_BUNDLE('2025_03');

2. If there are any concerns with disabling the 2025_03 bundle, you can also reach out to Snowflake support. Snowflake can selectively disable the change bcr-1944 from the 2025_03 bundle which is causing this issue.

More details of this issue are available here: https://knowledge.informatica.com/s/article/Tasks-using-SQL-transformation-calling-Snowflake-Stored-Procedure-are-failing-in-Cloud-Data-Integration

Jul 3, 13:23 PDT
Update - Informatica is working closely with Snowflake on the set of assets impacted by the bundle release. We continue to track this for a solution and will keep the status page updated on the progress.
Jul 1, 05:14 PDT
Investigating - We have identified an issue after Snowflake bundle (2025_03) release where Mappings with SQL transformation calling Snowflake stored procedures may fail with error like: "java.lang.ArrayIndexOutOfBoundsException" or "Partition Driver level [Name of SQL Transformation]: CT failed in init()"

More details on the change are available here: https://docs.snowflake.com/en/release-notes/bcr-bundles/2025_03/bcr-1944

Mappings without Snowflake related SQL transformation are not impacted by this change.

Users can resolve this issue by disabling this bundle by running the following command on Snowflake:
SELECT SYSTEM$DISABLE_BEHAVIOR_CHANGE_BUNDLE('2025_03');{}

Informatica is working with Snowflake on a resolution for this issue.

More details of this issue are available here: https://knowledge.informatica.com/s/article/Tasks-using-SQL-transformation-calling-Snowflake-Stored-Procedure-are-failing-in-Cloud-Data-Integration?language=en_US

Jun 30, 10:02 PDT
Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 02:30 PDT
Scheduled - Informatica will be renewing security certificates used by Data Quality and Cloud Profiling services. Services will remain operational during maintenance, however there may be a brief network interruption during the certificate update activity.

REFIDCST2664


Jun 17, 11:19 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:19 PDT
Scheduled - We are performing Infrastructure maintenance on IICS US East 6 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:37 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 01:18 PDT
Scheduled - We are performing Infrastructure maintenance on IICS US West 5 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:36 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 01:16 PDT
Scheduled - We are performing Infrastructure maintenance on IICS US East 4 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:34 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:15 PDT
Scheduled - We are performing Infrastructure maintenance on IICS US West 3 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:33 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:13 PDT
Scheduled - We are performing Infrastructure maintenance on IICS EM West 1 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:31 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:11 PDT
Scheduled - We are performing Infrastructure maintenance on IICS AP NorthEast 2 Services This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:29 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:09 PDT
Scheduled - We are performing Infrastructure maintenance on IICS NA West 1 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:28 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 01:08 PDT
Scheduled - We are performing Infrastructure maintenance on IICS NA East 2 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:26 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:06 PDT
Scheduled - We are performing Infrastructure maintenance on IICS AP SouthEast 1 Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:23 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:04 PDT
Scheduled - We are performing Infrastructure maintenance on Private Pod 1 . This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:21 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly.
Jul 8, 01:02 PDT
Scheduled - We are performing Infrastructure maintenance on IICS Canada Central 1 Services . This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:18 PDT
Completed - The schedule activity has been postponed, and we are closing the status page. Once we get new timeline, we will update status page accordingly
Jul 8, 00:57 PDT
Scheduled - We are performing Infrastructure maintenance on IICS UK Services. This is a zero down time update and there should be no impact to process designer or executions. However, please note that asset publishing might experience a slight glitch for a brief period during the maintenance window.

All other services will continue to operate normally.

Action Required: None

REFIDCST2706


Jul 7, 14:16 PDT
Jul 7, 2025
Completed - The scheduled maintenance has been completed.
Jul 7, 04:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 01:45 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Load step is failing in Ingress Job due to Incorrect Lineage IncorrectLineageException: BES.00064.1 path
-Enhance logging to report Xref details when TransactionTimeoutException occurs during Load phase

Note that it is a zero-downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST-2701


Jul 7, 01:44 PDT
Completed - The scheduled maintenance has been completed.
Jul 7, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:00 PDT
Scheduled - Informatica will be renewing public security certificates for the Cloud Platform services and package manager across all AWS PODs. Platform services handle core IDMC operations such as license and identity management, scheduling, certain Secure Agent communication, and the Administrator UI. The package manager is used for patching, upgrades, and new Secure Agent installations.

This is zero downtime activity. Jobs and services will continue to run during maintenance.

Action needed: None.


REFIDCST2694


Jul 1, 16:46 PDT
Jul 6, 2025
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Completed - The scheduled maintenance has been completed.
Jul 4, 01:40 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 4, 01:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:31 PDT
Scheduled - Informatica is deploying a patch which resolves an issue with Database Ingestion job with

Oracle -> MSSQL failure with Primary key violation error. As this fix will be pushed to DBMI agent on Secure Agent machine, Database Ingestion service will be restarted. Running jobs will momentarily go to HOLD status and resume automatically as Database Ingestion service becomes available post completion of the maintenance.

Action needed: None.

REFIDCST-2692


Jul 3, 22:02 PDT
Completed - The scheduled maintenance has been completed.
Jul 4, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:30 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Load step is failing in Ingress Job due to Incorrect Lineage IncorrectLineageException: BES.00064.1 path
-Enhance logging to report Xref details when TransactionTimeoutException occurs during Load phase

Note that it is a zero downtime deployment and no impact to MDM SaaS services is expected.

Action Needed: None.

REFID CST-2697


Jul 3, 06:41 PDT
Jul 3, 2025
Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - This incident has been resolved.
Jul 1, 15:38 PDT
Update - The issue is still under investigations by the Cloud Operations team and are actively working to resolve this at the earliest. We will keep you posted.
Jul 1, 14:57 PDT
Investigating - Intermittent issues with CLAIRE GPT services in US AZURE Pods. The Cloud operations team are actively investigating this issue with the Infrastructure teams to resolve this at the earliest.
Jul 1, 13:31 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 05:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 02:31 PDT
Scheduled - EBF2.59 (2025 April Release) is scheduled for deployment to enhance user experience and stability. This includes notable performance improvements for Cloud Data Marketplace and critical reliability updates for Cloud Data Governance and Catalog processes. Detailed information on all changes is available in our Knowledge Base article provided below.

https://knowledge.informatica.com/s/article/FAQ-Cloud-Data-Governance-2025-April-EBF?language=en_US


REFIDCST-2691


Jul 1, 02:18 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 02:30 PDT
Scheduled - An Emergency Bug Fix (EBF) will be deployed to:

-Load step rejects record and patch api call fails with NPE exception
-Enhance logging to report Xref details when TransactionTimeoutException occurs during the Load phase
-Node deletion in a hierarchy is failing with error -"Could not delete one or more relationships" in Multidomain MDM SaaS

Note that it is a zero downtime deployment, and no impact to MDM SaaS services is expected.

Action Needed: None.

REFIDCST-2688


Jun 30, 00:57 PDT