Allow additional IP addresses for IICS CAI USE 6 pod
Scheduled Maintenance
Report for Informatica Intelligent Cloud Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
As part of our continuous infrastructure improvement, Informatica Intelligent Data Management Cloud is updating the load balancer technology for better service scalability. As a result, additional IP addresses will be added to the US East 6 PODs Load Balancer. If your organization needed to allow specific IP addresses for outbound communication to access Informatica Intelligent Cloud Services (IICS) in the past, you will need to allow these new IP addresses as well.
This change impacts the IP addresses for Cloud Application Integration on US East 6 PODs Load Balancers.
Given below are answers to some frequently asked questions:
Which IICS POD is impacted by this?
This is applicable to US East 6 POD.
What is the URL of the POD?
https://use6-cai.dm-us.informaticacloud.com/
What is the deadline for making this change?
September 29, 2023
Which are the new IP addresses to be allowed?
To avoid any service disruption, in addition to the existing IP addresses, allow the following new load balancer IP addresses in the production environment through your organization’s firewall by September 29, 2023:
• 18.205.216.49
• 18.234.19.139
• 3.212.81.57
• 3.224.218.227
• 3.226.59.129
• 3.232.53.114
Why do we need to allow these new IP addresses?
These are the new IP addresses due to a change in our load balancer technology.
What is the impact of not allowing these additional IP addresses?
There will be service disruption to process executions. Secure Agent services and UI accessibility through a browser will be impacted.
Reference
For a consolidated list of IP addresses for all services across PODs, see the following web page:
https://docs.informatica.com/cloud-common-services/pod-availability-and-networking/current-version.html
This change impacts the IP addresses for Cloud Application Integration on US East 6 PODs Load Balancers.
Given below are answers to some frequently asked questions:
Which IICS POD is impacted by this?
This is applicable to US East 6 POD.
What is the URL of the POD?
https://use6-cai.dm-us.informaticacloud.com/
What is the deadline for making this change?
September 29, 2023
Which are the new IP addresses to be allowed?
To avoid any service disruption, in addition to the existing IP addresses, allow the following new load balancer IP addresses in the production environment through your organization’s firewall by September 29, 2023:
• 18.205.216.49
• 18.234.19.139
• 3.212.81.57
• 3.224.218.227
• 3.226.59.129
• 3.232.53.114
Why do we need to allow these new IP addresses?
These are the new IP addresses due to a change in our load balancer technology.
What is the impact of not allowing these additional IP addresses?
There will be service disruption to process executions. Secure Agent services and UI accessibility through a browser will be impacted.
Reference
For a consolidated list of IP addresses for all services across PODs, see the following web page:
https://docs.informatica.com/cloud-common-services/pod-availability-and-networking/current-version.html
This scheduled maintenance affected: IICS US East 6 Services (Cloud Application Integration).