Intelligent Cloud Services Status

Performance degradation on IICS NA West 1 Services for Cloud Data Integration

Incident Report for Informatica Intelligent Cloud Services

Resolved

An Initial Incident Review has been updated on
https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-NA-West-1-Services-on-May-12
Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.
Posted May 12, 2025 - 09:46 PDT

Update

A fix has been implemented and we are monitoring the results.
Posted May 12, 2025 - 08:08 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2025 - 07:41 PDT

Investigating

We are observing slowness while accessing the IDMC UI and intermittent job failures. We are actively working to resolve the issue on priority and keep the page updated.
Posted May 12, 2025 - 07:21 PDT
This incident affected: IICS NA West 1 Services (Cloud Data Integration).
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