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Informatica is working on identifying further details including final root cause & preventive actions. Upon completion, Informatica will share a detailed incident report.
Posted Feb 06, 2025 - 09:22 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2025 - 08:44 PST
Update
We are working on a resolution at the earliest. We will keep you posted.
Posted Feb 06, 2025 - 07:46 PST
Update
We are continuing to investigate this issue.
Posted Feb 06, 2025 - 07:15 PST
Investigating
The API Manager's OAuth token API response has been modified. The 'expires_in' field now returns epoch time instead of seconds. The APIs using the Oauth token to authenticate may face failures. We are actively investigating and working on a resolution
Posted Feb 06, 2025 - 07:08 PST
This incident affected: IICS EM SouthEast 1 Azure Services (Cloud API Manager), IICS Canada Central 1 Azure Services (Cloud API Manager), IICS UK Services (Cloud API Manager), IICS US West 1 Azure Services (Cloud API Manager), IICS NA West 1 Services (Cloud API Manager), IICS NA East 2 Services (Cloud API Manager), IICS Canada Central 1 Services (Cloud API Manager), IICS US West 3 Services (Cloud API Manager), IICS US East 4 Services (Cloud API Manager), IICS US West 5 Services (Cloud API Manager), and IICS US East 6 Services (Cloud API Manager).