Upcoming Database Maintenance with Downtime for all services on the EM West 2 GCP POD
Scheduled Maintenance
Report for Informatica Intelligent Cloud Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
PODs: EM West 2 GCP
Informatica will upgrade critical database infrastructure used by all services on the EM West 2 GCP POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 1 hour during this 2 hour maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Downtime: 1 hour
Informatica will upgrade critical database infrastructure used by all services on the EM West 2 GCP POD. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 1 hour during this 2 hour maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the downtime. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running when the upgrade starts, they will fail and have to be re-triggered after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
The Informatica Engineering team performed standard testing procedures and the Cloud Operations team executed dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to the Status page, the maintenance window is also posted on the Events Calendar. IDMC customers should subscribe to the Status page to receive the most up-to-date information about the event.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica teams across multiple functions evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: We recommend not running critical jobs during this time or scheduling a blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
This scheduled maintenance affected: IICS EM West 2 GCP Services (Cloud API Manager, Cloud Application Integration, Cloud Data Integration, Advanced Data Integration, Cloud Integration Hub, Cloud Data Quality, Cloud Hosted Agent, Cloud Profiling, Application Ingestion and Replication, Database Ingestion and Replication, File Ingestion and Replication, Streaming Ingestion and Replication, Operational Insights, Platform Services, MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS).