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A fix has been implemented and we are monitoring the results.
Posted Feb 05, 2025 - 09:42 PST
Update
At this point all services are restored and internal validations are still in progress.
Posted Feb 05, 2025 - 09:31 PST
Update
Issue with persist layer which started with resize operation has been fixed and the team is bringing up services now. The estimated time for recovery unless we hit another snag is 30 mins.
Posted Feb 05, 2025 - 08:58 PST
Update
We are currently experiencing issues with accepting new jobs in our MDM.Next services. Our technical team is actively working to resolve the issue and restore full functionality. UI services and new jobs triggered are affected.
Posted Feb 05, 2025 - 08:00 PST
Investigating
We are facing Match job issues in USPOD6 and noticing failures. We are working with respective team to resolve the issue.
Posted Feb 05, 2025 - 02:18 PST
This incident affected: IICS US East 6 Services (Cloud Application Integration, MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS).