Intelligent Cloud Services Status

Critical Database Maintenance with Downtime on Private POD 1
Scheduled Maintenance Report for Informatica Intelligent Cloud Services
Completed
The scheduled maintenance has been completed.
Posted Nov 16, 2024 - 22:31 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2024 - 22:04 PST
Scheduled
POD: Private POD 1

Downtime: 15 minutes



We have identified an issue with our Cloud Service Provider’s database infrastructure that can potentially cause service availability issues.
As part of proactive steps to avoid an outage, we are performing an urgent infrastructure maintenance on 16th Nov, Saturday, 10:00 PM PT.

All IDMC services, including UI and Runtime, will be unavailable for up to 15 minutes (between: 10:05 PM – 10:20 PM PT) during this 1-hour maintenance activity.

Impact on Services during the 15-minute downtime:
-Cloud Data Integration will be impacted and tasks will not be triggered during this period.
Running CDI tasks will run through completion, UI may not reflect the status. Please refer the session log for runtime statistics for such tasks.

To mitigate any potential issues, we recommend that you set a black out period during this time. Refer KB on how to set a blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

-Cloud Application Integration processes will be impacted, and new processes may not be triggered. CAI running processes will run through to completion.
Posted Nov 11, 2024 - 08:28 PST
This scheduled maintenance affected: Private Pod 1 (Platform Services, Cloud Data Integration, Cloud Application Integration).