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A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2025 - 02:03 PDT
Investigating
Service degradation was observed from a AWS vendor's hardware in the AP NorthEast 2 Services between 12:42 AM PDT to 1:44 AM PDT, impacting job performance and causing failures as evidenced by slow processing on the monitoring page. The cloud operations team is actively working on recovery solutions.
REFIDCTP-354124
Posted Apr 15, 2025 - 02:01 PDT
This incident affected: IICS AP NorthEast 2 Services (Advanced Serverless, API Center, Cloud API Manager, Cloud Application Integration, Cloud Data Integration, Advanced Data Integration, Cloud Hosted Agent, Cloud Integration Hub, Application Ingestion and Replication, Database Ingestion and Replication, File Ingestion and Replication, Streaming Ingestion and Replication, Cloud Profiling, Cloud Data Quality, MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS, Platform Services, Operational Insights, Cloud Data Governance and Catalog - APNE 2, Cloud Data Marketplace – APNE 2, Cloud Data Integration for PowerCenter, PC2CDI Modernization Service, Cloud Data Validation, B2B Gateway, Cloud Data Access Management).
