Advanced DI and Cloud Data Profiling issue in GCP pods due to Cloud Service Provider issue
Incident
Report for Informatica Intelligent Cloud Services
Postmortem
INCIDENT START/END: 12-June-2025 17:51 to 12-June-2025 19:12 UTC
Please find the RCA link available here:https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-EM-West-2-GCP-Services-IICS-ME-Central-2-GCP-Services-and-IICS-US-West-1-GCP-Services-on-June-12
Resolved
This incident has been resolved.
Monitoring
Advanced DI and Cloud Profiling on GCP pods are operating normally.
All other services continue to operate normally.
We continue to monitor the services.
All other services continue to operate normally.
We continue to monitor the services.
Investigating
We have identified issues in executing Advanced Data Integration and Cloud Profiling jobs in GCP pods due to issue with the Cloud Service Provider. Task execution issues were seen starting 10:51 AM PT and resumed normal operations around 12 PM PT.
CSP issue can be tracked here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
We continue to monitor the services and will keep status page updated.
All other services are operating normally
Next update by 1:30 PM PT
CSP issue can be tracked here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
We continue to monitor the services and will keep status page updated.
All other services are operating normally
Next update by 1:30 PM PT
This incident affected: IICS US West 1 GCP Services (Advanced Data Integration, Cloud Profiling), IICS ME Central 2 GCP Services (Advanced Data Integration, Cloud Profiling), and IICS EM West 2 GCP Services (Advanced Data Integration, Cloud Profiling).