Intelligent Cloud Services Status

IICS NA West 1 and NA East 2 pods will be undergoing Database infrastructure maintenance - Downtime
Scheduled Maintenance Report for Informatica Intelligent Cloud Services
Postmortem

The Downtime for NA West 1 was longer than expected and services were operational at 8:37 PM PT.

Posted May 28, 2022 - 21:04 PDT

Completed
The scheduled maintenance has been completed.
Posted May 28, 2022 - 21:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2022 - 19:00 PDT
Scheduled
IICS NA West 1 and NA East 2 pods will be undergoing Database infrastructure maintenance at this time and all services including UI will be impacted.

This maintenance includes upgrading our database infrastructure for scalability and reliability.

Downtime is for the first 60 minutes (7PM - 8 PM PT)

Please find the details of the maintenance below:

During this 60-minute period Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Data Integration - Elastic jobs will be impacted and access will be limited.

Any running tasks will be terminated.

Since the services will be down within this time, we recommend setting a black out period:

How to set blackout period: https://docs.informatica.com/integration-cloud/cloud-platform/current-version/organization-administration/schedules/configuring-a-blackout-period.html

During the downtime Cloud Application Integration jobs and CDI Taskflow jobs will be impacted. Running CAI processes will fault.

Data Quality and Profiling task execution and creation will be impacted.

Streaming Ingestion task create/update/execution will be impacted during the maintenance.

The current running Streaming Ingestion Tasks on Streaming Ingestion Agent will be terminated.

Mass Ingestion Files and Databases will be impacted. Tasks started before the maintenance will be impacted.

Operational Insights will not have data updated during this period. The data will be delayed.
Posted May 13, 2022 - 18:24 PDT
This scheduled maintenance affected: IICS NA West 1 Services (Platform Services, Cloud API Manager, Cloud Application Integration, Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Operational Insights, Cloud Data Quality, Cloud Profiling, Cloud Data Integration Elastic, Mass Ingestion Applications, Mass Ingestion Files, Mass Ingestion Databases, Mass Ingestion Streaming, Cloud Hosted Agent, Advanced Serverless) and IICS NA East 2 Services (Platform Services, Cloud API Manager, Cloud Application Integration, Cloud Data Integration, Cloud Integration Hub, B2B Gateway, Cloud Hosted Agent, Cloud Data Quality, Cloud Profiling, Operational Insights, Mass Ingestion Applications, Mass Ingestion Files, Mass Ingestion Databases, Mass Ingestion Streaming, Cloud Data Integration Elastic, Advanced Serverless).