Data Integration task failures and Performance degradation observed in IICS AWS US West 1 POD services
Incident
Report for Informatica Intelligent Cloud Services
Resolved
This incident has been resolved.
Update
The fix for this issue has been deployed in NA West 1. We are closely monitoring the services.
All services are operating normally.
All services are operating normally.
Update
The potential fix has been tested successfully and will be deployed between 4:05 PM – 5:05 PM PT in NA West 1 pod.
Advanced Integration Tasks will be impacted during the maintenance and Advanced mappings will fail.
All other services will continue operating normally during the maintenance.
We will keep the status page updated.
Advanced Integration Tasks will be impacted during the maintenance and Advanced mappings will fail.
All other services will continue operating normally during the maintenance.
We will keep the status page updated.
Update
We are actively working on resolving the issue and understand the impact it has had on your business processes. Here's the latest update on our resolution efforts:
A potential fix has been identified and is currently undergoing QA testing. We expect this testing to be completed soon, followed by a planned production rollout.
At present, our services are operating normally.
We are actively monitoring the environment to ensure quick remediation should any issues arise before the fix is fully implemented.
We will provide an update by 4:30 PM PT regarding the results and the schedule for the production rollout.
Thank you for your patience and understanding.
A potential fix has been identified and is currently undergoing QA testing. We expect this testing to be completed soon, followed by a planned production rollout.
At present, our services are operating normally.
We are actively monitoring the environment to ensure quick remediation should any issues arise before the fix is fully implemented.
We will provide an update by 4:30 PM PT regarding the results and the schedule for the production rollout.
Thank you for your patience and understanding.
Investigating
Data Integration task failures and performance degradation were observed in IICS AWS US West 1 POD services during 14th Feb 2025 at 6:01 AM - 06:25 AM PST. The issue has been resolved, and we are currently investigating.
This incident affected: IICS NA West 1 Services (Cloud Data Integration).