Intelligent Cloud Services Status

US East 4 pod - Cloud Data Integration scheduled tasks did not fire after 7:19 AM PT.
Incident Report for Informatica Intelligent Cloud Services
Postmortem

INCIDENT START/END: Sep-22-2020 14:22 to Sep-22-2020 16:01 UTC

The RCA for the incident is available here: https://network.informatica.com/docs/DOC-18802

Posted Oct 01, 2020 - 16:46 PDT
Resolved
This incident has been resolved.
Posted Sep 22, 2020 - 12:32 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 22, 2020 - 09:07 PDT
Monitoring
The issue has been identified and a fix has been applied.

Scheduled tasks have resumed as of 8:55 AM PT.

Thank you for your patience.
Posted Sep 22, 2020 - 09:04 PDT
Investigating
US East 4 pod - Cloud Data Integration scheduled tasks did not fire after 7:19 AM PT.

We are actively investigating the issue and will provide updates.

REST API triggered jobs are not impacted by this issue.
Next update at 9:20 AM PT
Posted Sep 22, 2020 - 08:51 PDT
This incident affected: IICS US East 4 Services (Cloud Data Integration).
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