Cloud Data Integration Runtime Environment, connections, tasks may not be running in USw3 pod.
Incident
Report for Informatica Intelligent Cloud Services
Postmortem
INCIDENT START/END: Jul-20-2021 5:58 to Jul-20-2021 7:56 UTC
RCA for this incident is available here : https://network.informatica.com/docs/DOC-19226
Resolved
This incident has been resolved.
Monitoring
The issue has been resolved, users should be able to run tasks\taskflows, access connections. We are currently monitoring the issue closely.
Update
Update:
We are noticing issues while running Data tasks in Cloud Application integration and Taskflows as well. We are currently investigating on the issue and will share an update soon.
We are noticing issues while running Data tasks in Cloud Application integration and Taskflows as well. We are currently investigating on the issue and will share an update soon.
Investigating
Cloud Data Integration Runtime Environment, Connections, Tasks may not be running in USw3 pod.
Error: {"code":"APP_21000","description":"Internal error while processing request. Please contact Informatica Global Customer Support.","statusCode":403}
We are investigating on this issue and shall share an update shortly.
Error: {"code":"APP_21000","description":"Internal error while processing request. Please contact Informatica Global Customer Support.","statusCode":403}
We are investigating on this issue and shall share an update shortly.
This incident affected: IICS US West 3 Services (Cloud Data Integration).