Intelligent Cloud Services Status

UI Issue for Cloud Data Governance and Catalog, Cloud Data Marketplace and Metadata Command Center -- IICS US, UK, EM West ,AP SouthEast 1 Services

Incident Report for Informatica Intelligent Cloud Services

Postmortem

INCIDENT START/END : Nov-22-2022 15:25 to Nov-22-2022 15:28 UTC

Please find the RCA link available here : https://knowledge.informatica.com/s/article/RCA-for-incident-on-IICS-EM-WEST-1-services-on-Nov-22

Posted Dec 12, 2022 - 10:15 PST

Resolved

This issue has been resolved

Posted Nov 18, 2022 - 04:11 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2022 - 08:13 PST

Update

We are continuing to investigate this issue.

Posted Nov 17, 2022 - 07:32 PST

Investigating

Cloud Data Governance and Catalog, Cloud Data Marketplace, and Metadata Command Center may experience issues creating resources/searching resources related operation is impacted.

The team is working on this issue and will provide an update

Posted Nov 17, 2022 - 07:28 PST

This incident affected: IICS UK Services (Cloud Data Governance and Catalog – UK, Cloud Data Marketplace – UK, Metadata Command Center – UK), IICS AP SouthEast 1 Services (Cloud Data Governance and Catalog – Asia Pacific, Cloud Data Marketplace – Asia Pacific, Metadata Command Center – Asia Pacific), IICS EM West 1 Services (Cloud Data Governance and Catalog – EMEA, Cloud Data Marketplace – EMEA, Metadata Command Center – EMEA), and Data Governance Catalog & Quality Cloud (Cloud Data Governance and Catalog - USA, Metadata Command Center - USA, Cloud Data Marketplace - USA).