Intelligent Cloud Services Status

MDM.Next IICS AWS APSE is down
Postmortem

INCIDENT START/END : June-15-2022 10:37 to June-15-2022 11:44 UTC

Please find the RCA available here : https://knowledge.informatica.com/s/article/RCA-for-Incident-on-AP-SouthEast-1-Pod-on-Jun-15

Posted Jun 27, 2022 - 17:22 PDT

Resolved
The incident has been resolved.
Downtime started at 4:14 PM and ended on 5:24 PM IST
Posted Jun 15, 2022 - 05:07 PDT
Monitoring
Ran the tests and so far things look good.
Posted Jun 15, 2022 - 05:04 PDT
Update
We are continuing to investigate this issue.
Posted Jun 15, 2022 - 04:51 PDT
Update
We are continuing to investigate this issue.
Posted Jun 15, 2022 - 04:49 PDT
Investigating
Production Incident has caused an outage on APSE pod. MDM Services are not available
Posted Jun 15, 2022 - 04:46 PDT
This incident affected: IICS AP SouthEast 1 Services (MDM Customer 360 SaaS, MDM Reference 360 SaaS).