Intelligent Cloud Services Status

Test connection and tasks may be failing for some CCI based connectors like Snowflake Datawarehouse V2, PostgreSQL inNA West 1 pod

Incident Report for Informatica Intelligent Cloud Services

Postmortem

INCIDENT START/END: Jan-24-2022 5:44 to Jan-24-2022 5:47 UTC

Please find the RCA available here: https://network.informatica.com/docs/DOC-19530

Posted Feb 18, 2022 - 09:53 PST

Resolved

This incident has been resolved.

Posted Jan 22, 2022 - 16:00 PST

Monitoring

A fix has been implemented for this issue and the test connections are working fine.
All services are operating normally.

We are monitoring the services.

Posted Jan 22, 2022 - 11:21 PST

Investigating

Cloud Data Integration - Test connection may failing for some CCI based connections like Snowflake Datawarehouse V2, PostgreSQL , GBQ V2, S3 V2, Redshift V2 etc. Error: "An error occurred while connecting to the remote repository."
Our team is working on a fix for this issue.

Other services and Cloud Data Integration connections are working fine.

Next update at 12:30 PM PT

Posted Jan 22, 2022 - 11:12 PST

This incident affected: IICS NA West 1 Services (Cloud Data Integration).